Flip Flops & People Ops (w/ Christie Hoffman) podcast

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المحتوى المقدم من Christie Hoffman. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Christie Hoffman أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.

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The Innovators & Investors Podcast

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منذ يومينمنذ 2d ago

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The Innovators & Investors Podcast: Connecting the Startup Ecosystem. We are on a mission to bridge the gap between founders, investors, and industry leaders across the early-stage ecosystem. By bringing together visionaries from cutting-edge startups, venture capitalists, family offices, angel investors, accelerators, and studios, we offer a platform for sharing invaluable insights, market trends, and first-hand experiences. Whether you’re an entrepreneur navigating the challenges of building a business or an investor seeking opportunities in emerging technologies, our podcast provides a front-row seat to the dynamic world of innovation and investment. Tune in to gain a comprehensive understanding of the startup landscape, stay ahead of the curve, and benefit from the collective wisdom of those shaping the future. Think you'd be a great guest on the show? Apply at https://finstratmgmt.com/innovators-investors-podcast/

Flip Flops & People Ops (w/ Christie Hoffman)

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Hosted by Christie Hoffman, Flip Flops & People Ops is the show that teaches you how to build a better culture by putting your employees first! This podcast breaks down proven strategies and summarizes easy takeaways for organizations of any size to start making their employees feel more engaged, empowered, and connected.

80 حلقات

#Tech #MBA #Careers #Business #Christie Hoffman

Flip Flops & People Ops (w/ Christie Hoffman)

updated منذ عام واحد

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When? This feed was archived on May 15, 2025 15:09 (4M ago). Last successful fetch was on October 03, 2024 22:10 (12M ago)

Why? تلقيمة معطلة status. لم تتمكن خوادمنا من جلب تلقيمة بودكاست صحيحة لفترة طويلة.

80 حلقات

#Tech #MBA #Careers #Business #Christie Hoffman

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Flip Flops & People Ops (w/ Christie Hoffman)

1
How to Properly Shop for HR Tech 14:34

منذ 1 year14:34

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قوائم

إعجاب

احب

14:34

Hey everyone! Ever found yourself eagerly splurging on a shiny new tool, only to watch it crash and burn? The rollout was a disaster, you're left with a gaping hole in your wallet, and worst of all, nobody seems to give a darn about the tool, rendering it useless. But fear not! Tune into today's episode to find out how to PROPERLY shop for AND assess HR Tech. Key Topics: Why you SHOULD survey employees and people managers to find problem statements Turning problem statements into a shopping list of features How to avoid time-wasting demos When to walk away from a tool that isn't fitting your needs What to do if you pick the wrong tool Follow Christie Hoffman (Host) on Linkedin , TikTok , and Instagram , and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!…

Flip Flops & People Ops (w/ Christie Hoffman)

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An Important Update From Christie... 5:54

منذ 1 year5:54

5:54

Hey everyone, In today's episode, I'm giving you a major update... I will no longer be working at Workleap! I'll be leaving Flip Flops and People Ops in the hands of the Workleap team, but I wanted to take this chance to thank everyone who has made this podcast what it is today ❤️ I've thoroughly enjoyed my time as the host of Flip Flops and People Ops and hope for the best for all my colleagues I'll be leaving. Thanks to you guys once again for all of your support, kind messages and engagement! Feel free to reach out to me through my LinkedIn below 👇 Follow Christie Hoffman (Host) on Linkedin , TikTok , and Instagram , and don't forget to subscribe to the show for the latest content!…

Flip Flops & People Ops (w/ Christie Hoffman)

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#1 Biggest Mistake to Avoid When Hiring 22:46

منذ 1 year22:46

22:46

Welcome to today's episode! I'll be diving into a common mistake made when bringing on a new team member. We've all experienced the disruption that comes with integrating a new hire, even when their skills align with expectations. But what often gets overlooked is the impact on team dynamics. In my view, the key to avoiding this disruption is straightforward: inclusion. However, there's much more to this concept than meets the eye, particularly when it comes to fostering employee engagement. Join me as we explore the importance of inclusion in creating cohesive and productive teams. Key points: Talk to the team BEFORE hiring a new member The major pitfalls in most hiring processes How asking the team can save your company money! Resources Mentioned: Open-ended questions for hard and soft skills: https://docs.google.com/document/d/1VTBA3hq929hNcRJ9JKInAGGRDypcmn-KFVfSXRKOkKo/edit?usp=sharing Follow Christie Hoffman (Host) on Linkedin , TikTok , and Instagram , and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!…

Flip Flops & People Ops (w/ Christie Hoffman)

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Turning IT into an HR Ally! 11:29

منذ 2 years11:29

11:29

Hey everyone! In today's episode, we discuss the mutually beneficial alliance of HR and IT! These two departments often share a lot in common in terms of workplace habits and struggles, as well as similar day-to-day tasks. But for some reason, there's still a big disconnect between these departments in most companies, and that DOESN'T have to be the case! Join me as I cover the benefits of teaming up with the IT department to maximize employee engagement! Key points: The things HR and IT have in common HR and IT should be helping each other! IT can help to solve disengagement Resources: https://workleap.com/ Bigger Better Bolder Podcast with Shaun Bourque: https://podcasts.apple.com/ca/podcast/bigger-better-bolder-it-podcast/id1705083039 Follow Christie Hoffman (Host) on Linkedin , TikTok , and Instagram , and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!…

Flip Flops & People Ops (w/ Christie Hoffman)

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Employee Satisfaction vs. Experience vs. Engagement (Semantics 101!) 21:48

منذ 2 years21:48

21:48

Hey everyone! In today's episode, we're diving deep into a crucial topic that's often clouded by HR buzzwords: understanding the differences between Employee Satisfaction, Employee Experience, and Employee Engagement. Why is this important? Knowing these distinctions is key to solving the disengagement puzzle in the workplace. This episode is a must-listen for anyone looking to gain respect from CEOs, improve employee relations, and finally end those sleepless nights worrying about your engagement strategy. Remember, understanding these concepts is not just about improving numbers; it's about genuinely improving the lives of your employees and, in turn, the success of your business! Key Points: Definitions: Satisfaction vs Engagement Common misconceptions (Being satisfied but not engaged, or vice versa — being engaged but not satisfied). Why do we overfocus on satisfaction and how can we balance this with enhancing the employee experience? How do you correct someone who misuses a term when talking about what YOU'RE doing? Why you're not crazy. Resources mentioned: LinkedIn Post: https://www.linkedin.com/posts/christiehoffman Follow Christie Hoffman (Host) on Linkedin , TikTok , and Instagram , and don’t forget to subscribe to the show for the latest content!…

Flip Flops & People Ops (w/ Christie Hoffman)

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Quick Update: I'm Onboarding... How Meta! 7:34

منذ 2 years7:34

7:34

Pingboard has been acquired by Workleap! 🎉 This isn't just big news for me – it's huge for YOU too! Say hello to a more comprehensive, more dynamic platform that's all about revolutionizing your employee experience! I'm bursting with excitement to share this game-changing update with you. While I'm currently navigating the exhilarating process of onboarding and immersing myself in the awesomeness of my new team, I promise I'll be back behind the mic before you know it! In the meantime, let's take a little trip back to move forward. 🚀 Join me on this journey as we gear up for an absolutely epic year ahead, filled to the brim with insightful content that's tailor-made to empower YOU in the world of HR and People Ops. Together, we're about to embark on something truly extraordinary – so buckle up, because the adventure is just beginning! 🌈✨ Stay tuned for more updates, and remember, the best is yet to come! 💫 Key topics: I'm onboarding as a new employee, how meta! This new company Workleap is LEGIT... Pingboard is not dead, just absorbed HR is evolving fast -exciting to see new tech being developed Resources mentioned: - Join my community, the Engagement Academy!: https://www.linkedin.com/groups/14306857/ Follow Christie Hoffman (Host) on Instagram , TikTok , and Linkedin , and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!…

Flip Flops & People Ops (w/ Christie Hoffman)

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Why HR is NEVER a cost center! 22:45

منذ 2 years22:45

22:45

In today's episode, we spoke about how HR and People Ops are often mistakenly mislabeled as a business cost center. This simply means, “You cost us money, you don’t bring in money.” But hold up – let's dive deeper, shall we? Sure, sales, marketing, and engineering get all the glory for their direct link to revenue. Closing deals, engaging customers, running those flashy marketing campaigns—yeah, they're the stars. But, don't overlook the unsung heroes! This episode explains why HR is the Ultimate profit center, and how to reframe to your CEO how to buy into this thinking! HR's got a pivotal role in staffing, motivating, and keeping those superstar teams thriving. And guess what? Investing in HR isn't just a feel-good move—it's a money-maker! Picture this: tools for an epic employee experience, top-notch coaching for managers, educational events, and savvy consultants. That's the secret sauce to a company's financial triumph. So, join us as we unravel the power of investing in HR—because trust me, it's a game-changer! Key topics: Invest in a training manager and train your managers! How maintaining HR provides additional profit How to get your manager to value HR Why is HR so important to the company culture and growth Resources mentioned: HR post on LinkedIn: https://www.linkedin.com/feed/update/urn:li:activity:7137867382345134080/ The no. 1 way to drive engagement!: https://youtu.be/p6Dq-HziBAQ?feature=sharedhttps://youtu.be/p6Dq-HziBAQ?feature=shared Confronting CEO objections to surveys: https://youtu.be/ucbUi75E4wg?feature=shared How to deal with question overload: https://youtu.be/Kj7z0rIsOX4?feature=shared Survey Strategy basics: https://youtu.be/h0UcEVvasCg?feature=shared Join my community, Engagement Academy! https://www.linkedin.com/groups/14306857/ Follow Christie Hoffman (Host) on Instagram , TikTok , and Linkedin , and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!…

Flip Flops & People Ops (w/ Christie Hoffman)

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Keeping a Handle on Culture with a Small HR Team 25:44

منذ 2 years25:44

25:44

In today's episode, we talked about how neglecting your company's culture could seriously mess with its long-term success and, hold onto your seat, even affect the bottom line! But fear not, Zein dropped some easily actionable strategies to make sure your company's philosophy and culture always take the spotlight, securing that long-term success we're all after. Seriously, this episode is a goldmine for anyone wanting to keep their business on the up and up. Zein's strategies are like a secret weapon to shield your company's values and culture, ensuring they stay the beating heart of your success story. Because when you do, magic happens! Employees are happier, the company thrives, and success becomes a given. You won't want to miss out on these insider tips – they're a total game-changer! Key Topics: The importance of establishing culture early on Why does your workplace culture matter? Solutions to poor culture habits and ways to change broken workplace culture Your values should align with your employees' values Resources mentioned: https://www.systemsofharmony.com/ Radical Candor - https://www.amazon.co.uk/Radical-Candor-What-Want-Saying/dp/1509845356 Fierce conversations - https://www.amazon.co.uk/Fierce-Conversations-Achieving-success-conversation/dp/0349417369 Zein's LinkedIn - https://www.linkedin.com/in/zeinnemri/ Join my community, Engagement Academy! https://www.linkedin.com/groups/14306857/ Follow Christie Hoffman (Host) on Instagram , TikTok , and Linkedin , and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!…

Flip Flops & People Ops (w/ Christie Hoffman)

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Using Recognition and Rewards to Strengthen Employee Bonds! 33:16

منذ 2 years33:16

33:16

In today's episode, the incredible JRuss and I, unravel the power of appreciation in shaping workplace culture, especially in our remote landscape! We unpack practical strategies and unveil real-life success stories showcasing the impact of acknowledging and rewarding employees. Discover how these simple acts elevate morale, ignite motivation, and weave a stronger, more cohesive team fabric. Together, we emphasize the pivotal role of training in fostering meaningful recognition and explore how technology turbocharges this process. Tune in to unearth the secrets behind nurturing a culture of appreciation and connection. Learn how this drives not just engagement but also unwavering employee loyalty. Get ready to revitalize your workplace with the insights from this episode! Key topics: The importance of recognition in companies Why is recognition effective and how can I use it in my team? The importance of making recognition to colleagues relevant AND timely How does this contribute to overall growth? Resources mentioned: The Five Love Languages: https://www.amazon.co.uk/Five-Love-Languages-Secret-Lasts/dp/0802473156 J Russ' LinkedIn: https://www.linkedin.com/in/j-russ/ Asking for more budget: https://youtu.be/EHObnFWU78k?feature=shared Mission Vs Vision Vs Value: https://youtu.be/ok9uRFszgHc?feature=shared How to hire for a culture fit: https://youtu.be/Nb8y9oxJEJA?feature=shared Join my community, the Engagement Academy! https://www.linkedin.com/groups/14306857/ Follow Christie Hoffman (Host) on Instagram , TikTok , and Linkedin , and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!…

Flip Flops & People Ops (w/ Christie Hoffman)

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Small Changes, Big Results: Transforming Your Workplace Habits for Success! 38:51

منذ 2 years38:51

38:51

In today's episode, Tom and I spoke about how our habits at work affect the quality of our work and how effectively we can do it. People like to stick to habits and systems to make them feel safe and help guide them throughout their day, that SHOULD NOT be different in the workplace, but sometimes we don't have the incentives or facilities in place to enforce good habits consistently. We thought about how making 1 small change at a time (as cliche as it sounds) could lead to a wealth of positive change! Key topics: You don't want to train cats to bark! What is the threshold for waiting for improvement? Avoiding bias in workplace tension Real-life examples Resources mentioned: 16 Personalities website: https://www.16personalities.com/ Hogan personality test: https://www.hoganassessments.com/ Atomic Habits book: https://jamesclear.com/atomic-habits Join my community, Engagement Academy! https://www.linkedin.com/groups/14306857/ Follow Christie Hoffman (Host) on Instagram , TikTok , and Linkedin , and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!…

Flip Flops & People Ops (w/ Christie Hoffman)

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AI for HR - The Smartest Way to Drive Engagement! 21:46

منذ 2 years21:46

21:46

In today's episode, I delve into the AI revolution that has sparked endless discussions this year – and for all the right reasons! If you're feeling bogged down by the buzz but haven't yet harnessed the remarkable potential within your dynamic HR/PeopleOps role, now is your moment! Imagine having a dependable virtual assistant at your fingertips, flawlessly executing tasks without a single typo, armed with the expertise to streamline those less glamorous facets of your day-to-day. Discover how to automate annoying repetitive tasks, write better policies, craft more compelling internal comms, draft stronger job descriptions, identify potential root causes of disengagement, and even respond to your occasionally grumpy, revenue-obsessed CEO with professionalism and poise! Key topics: Squashing your reasons not to try Tools available to try The 4 times to use AI Real-life examples Resources mentioned: Daan Van Rossum: https://www.linkedin.com/in/daanvanrossum/ Surveys Webinar: https://www.youtube.com/watch?v=qYLetFXbflI Linkedin Live AI for HR Replay: https://www.linkedin.com/events/aiforhr-peopleops7115732353670422528/comments/ AI for HR Cheat Sheet: https://d.pr/i/rIFVxn (friends, if this link ever doesn't work, you can access the cheat sheet in the community listed just below!) Join my community, Engagement Academy! https://www.linkedin.com/groups/14306857/ Follow Christie Hoffman (Host) on Instagram , TikTok , and Linkedin , and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!…

Flip Flops & People Ops (w/ Christie Hoffman)

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Why (and how) to conduct STAY interviews 14:50

منذ 2 years14:50

14:50

In today's episode, I discuss how while exit interviews are common, STAY interviews are the proactive step that can help you retain your top talent and maintain a happy, productive workforce! I'll explain why conducting stay interviews is essential to driving engagement and provide you with practical tips on how to handle them in a way that won't spook your employees. Learn the why, when, and how of stay interviews, helping you build stronger connections with your employees and ensuring they remain engaged and committed to your organization's success! Topics Discussed: What's a STAY interview? How to pick which employees to talk to How to structure the interview Why this helps you drive engagement Follow Christie Hoffman (Host) on Instagram , TikTok , and Linkedin , and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!…

Flip Flops & People Ops (w/ Christie Hoffman)

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Survey Strategy Basics - The 3 types, cadence, and what questions to ask! 23:54

منذ 2 years23:54

23:54

Today, we're going to explore a fundamental skill every HR/People Ops / Culture leader must master - REGULARLY surveying your employees (to create a feedback loop)! In this episode, I'll guide you through three essential survey formats: eNPS (Employee Net Promoter Score), Pulse Surveys, and Engagement Surveys... eNPS (Employee Net Promoter Score): eNPS is like the "temperature gauge" or benchmark of your organization's morale. I'll explain when to send it, what questions to ask, and how to interpret the results. Pulse Surveys: Pulse surveys are your real-time connection to your employees' feelings and experiences. Please find out more specific details to double-check potential solutions for your EX before you spend all the time and energy doing it. Engagement Surveys: Engagement surveys go deep. They help you understand the intricate nuances of your organization's culture and the factors influencing employee engagement. Learn when to conduct them, what questions to include, and how to use the data for strategic decision-making. But here's the challenge - as an HR leader, you've got a million things on your plate! How do you manage the survey process without losing your mind? I've got you covered with practical tips and tools to streamline the survey process, so it doesn't become just another chore. Remember, mastering the art of employee surveys is NOT OPTIONAL; it's the foundation for driving engagement at all levels of your organization. Join us in this episode as we empower you with the knowledge and strategies to create a culture of feedback and continuous improvement within your company. Topics Discussed: The 3 survey format types What questions to ask in your surveys Survey cadence The art of a feedback loop Resources mentioned: LinkedIn Live - https://www.linkedin.com/posts/christiehoffman_employeeengagement-employeeexperience-hr-activity-7095084191100403712-D2DE? Christie's Engagement Academy: https://www.linkedin.com/groups/14306857/ Employee hierarchy of needs ep: https://youtu.be/wEveR_FuWDs?feature=shared G Gallups 12 questions: https://www.gallup.com/q12/?campaignid=18945816141&adgroupid=143633586477&adid=635680356860&gclid=CjwKCAjw1t2pBhAFEiwA_-A-NElZEFScFDahUh6fb5njJ0fKmdlPKgu0SGNnrhXuK36XRO8I06aRqRoCcokQAvD_BwE The art of the proper 1 on 1 link Follow Christie Hoffman (Host) on Instagram , TikTok , and Linkedin , and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!…

Flip Flops & People Ops (w/ Christie Hoffman)

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The #1 Guaranteed way to drive engagement! 8:35

منذ 2 years8:35

8:35

In today's episode, I ask you have you ever noticed how there are countless articles online like, "8 Ways to Boost Engagement"? Yet they consistently overlook the single most effective approach that applies universally, regardless of an organization's size, industry, or revenue. The best part? It's surprisingly straightforward, and you can start implementing it today. Tune in to discover how you can create a more engaged tomorrow! Topics discussed GIVE THEM (the employee experience) CAKE! You are Hoping for negative feedback Why send surveys? Join the engagement academy for more help and support! Resources mentioned Christie's Engagement Academy Follow Christie Hoffman (Host) on Instagram , TikTok , and Linkedin , and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!…

Flip Flops & People Ops (w/ Christie Hoffman)

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New Ways to Think about Inclusivity (ft. CPO Erica Rooney) 28:29

منذ 2 years28:29

28:29

In today's episode, Erica and I are diving deep into the pivotal topic of company inclusivity and how it impacts workforce engagement. So, picture this: not everyone is gung-ho about hanging out AFTER work, and that's totally okay. We're going to chat about why it's crucial not to forget about this, and why it can be a big deal if we do. Join us for some super interesting insights from Erica Rooney. She really knows how to create inclusive experiences, whether it's face-to-face or virtual, that bring people together and help bridge those gaps among team members. Today's enlightening conversation dives deep into that, so DON'T miss it! 😄 Topics discussed: What is an "inclusive company"? The old ways of engagement DON'T WORK ANYMORE! What do "inclusive company events" have to think about? You can't do everything alone! Resources mentioned: Erica's LinkedIn Christie's Engagement Academy Follow Christie Hoffman (Host) on Instagram , TikTok , and Linkedin , and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!…

Flip Flops & People Ops (w/ Christie Hoffman)

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End Meeting Hell: Your employees are suffering and unproductive 25:39

منذ 2 years25:39

25:39

In this episode, we dive into the biggest, most dreaded time-waster at every company: Meetings. Without basic meeting etiquette principles in place, I guarantee your employees are suffering and it's affecting engagement. There are staggering costs (approx $37 billion!) associated with ineffective meetings and how they contribute to employee disengagement. I explore the common pitfalls of meetings that lack proper preparation, agendas, and clear outcomes, leaving participants feeling as though their valuable time has been wasted. Discover how simple changes can turn meetings into meaningful and impactful interactions, allowing participants to accomplish more while feeling energized and valued! Topics discussed: My weird co-host that doesn't speak Why meetings make us unproductive What good meeting etiquette looks like How to see if your employees "get" this new way of working Asynchronous > Synchronous meetings The perfect meeting structure Resources mentioned: Dealing with Employee interruptions episode The Modern Workplace Method Watch this podcast on YouTube Follow Christie Hoffman (Host) on Instagram , TikTok , and Linkedin , and don't forget to subscribe to the show for the latest content. P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!…

Flip Flops & People Ops (w/ Christie Hoffman)

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What does the future of work REALLY look like? Ft Scott Markovits 41:03

منذ 2 years41:03

41:03

What will work look like 5 years from now? Will we all be 100% virtual? Will all of our meetings be Asynchronous? Will we get any human interaction?? The future of work may seem scary, but it's not as bad as it may seem! Join Scott and me on today's episode, where we discuss the future of work and best practices that we're implementing to better our present and prepare for our future. Topics discussed: Hybrid returns to office Losing trust within the organization from a return to office Virtually optimizing the employee experience Building a culture where you can say NO to meetings! Asynchronous vs synchronous meetings Gaining trust back with your team and getting better survey results Tactics to get your team to build connections with one another remotely Resources mentioned: Scott's website Scott's LinkedIn Watch this podcast on YouTube Follow Christie Hoffman (Host) on Instagram , TikTok , and Linkedin , and don't forget to subscribe to the show for the latest content. P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!…

Flip Flops & People Ops (w/ Christie Hoffman)

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Proof that Experience Drives Engagement (A True Tale of Two EX's) 35:29

منذ 2 years35:29

35:29

From working in my wedding dress before walking down the aisle, to choosing work over family, today's episode has it all! In today's episode, I tell my true story of how my early career shaped my appreciation for my very first "good" employee experience I ever had. I'm applying it to you, to explain why driving engagement is all about effort, not perfection. Topics discussed: Employee Experience is an input, Employee Engagement is the output How meeting the very basic needs of employees is important (and possible!) at any sized company Toxic work stories Engagement is possible no matter your team size, bandwidth or budget Revenue first vs. people first companies (which are you?) Dealing with a merger and acquisition Resources mentioned: Employee Hierarchy of Needs episode Watch this podcast on YouTube Follow Christie Hoffman (Host) on Instagram , TikTok , and Linkedin , and don't forget to subscribe to the show for the latest content!…

Flip Flops & People Ops (w/ Christie Hoffman)

1
The Art of All Hands: Secrets to a Successful Company-wide Meeting 31:00

منذ 2 years31:00

31:00

In this episode, we delve into the topic of All Hands meetings (also called "Town Hall"s), explore common mistakes people make when running them and my recipe for the proper All Hands format! All Hands meetings are a critical component of any organization's communication strategy, they provide a platform for leaders to address the entire company and share updates, insights, and visions for the future. However, not all All Hands meetings are created equal, and the difference between a productive and a lackluster gathering can be significant. Topics discussed: Common mistakes and how to avoid them How to format the All Hands session Increasing engagement in the session Who should and shouldn't speak How to learn if employees are getting value from the company's most expensive meeting (all of your salaries for an hour!) Resources mentioned: Watch this podcast on YouTube Follow Christie Hoffman (Host) on Instagram , TikTok , and Linkedin , and don't forget to subscribe to the show for the latest content!…

Flip Flops & People Ops (w/ Christie Hoffman)

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Interruption Overload: How to Manage Employee Questions without Losing Your Mind 25:20

منذ 2 years25:20

25:20

You already have a lot on your plate...You're expected to turn your company culture into a great place to work, manage multiple parts of the business, and still somehow find time to answer endless employee questions. It can feel like you're drowning in a sea of interruptions, but I have some tips to help you stay afloat! Listen to this episode to hear some easy ways to re-train your employees to seek out their own answers. By the end of this episode, you'll be able to manage the volume of employee questions more effectively and regain control of your time and sanity! You're welcome ;) Topics discussed: Revisit your onboarding! How to stop playing question whack-a-mole Is it time for an intranet or a wiki? Tips for building a companywide intranet Setting boundaries without employees realizing it Resources mentioned: Watch this podcast on YouTube Follow Christie Hoffman (Host) on Instagram , TikTok , and Linkedin , and don't forget to subscribe to the show for the latest content!…

Flip Flops & People Ops (w/ Christie Hoffman)

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Onboarding is like Dancing (How small changes lead to BIG engagement wins) 13:10

منذ 2 years13:10

13:10

Bad onboarding is like being thrown into a group of people doing the same dance together and not knowing the dance. That's not fun! Onboarding is the critical moment when the employee is deciding if they made the right decision or not. It's supposed to ease them into their new position and train them on how to do the 'dance' that everyone else is doing. Find out in this episode what a good onboarding process looks like and how you can improve yours! Topics discussed: Onboarding is like being in the middle of a flash dance and not knowing the moves Onboarding is like the end part of a honeymoon ("Uh oh. Did I make a mistake?) Fixing your onboarding process is a marathon not a sprint, you won't fix it in one day Yes, onboarding is big. But you'll never get 2 uninterrupted weeks to fix it the way you wish you could. Resources mentioned: Onboarding Stats https://bit.ly/43yi3lS Employee Hierarchy of Needs episode https://youtu.be/wEveR_FuWDs New hire survey episode https://bit.ly/3GJ74fA Watch this podcast on YouTube Follow Christie Hoffman (Host) on TikTok and Linkedin , and subscribe to the show for the latest content!…

Flip Flops & People Ops (w/ Christie Hoffman)

1
The Art of Fierce Conversations in HR and People Ops 40:38

منذ 2 years40:38

40:38

Christie WIlliams and I read a book together! Fierce Conversations by Susan Scott is a must-read if you want to drive productivity, and engagement and level up the way everyone communicates at your company. A fierce conversation is about provoking learning, sitting next to someone side by side, and jointly interrogating reality. The goal is to expand the conversation rather than narrow it questions are much more effective than answers in provoking learning. We detail what a fierce conversation is and use some examples of how to apply it in the corporate setting. Topics discussed: The 7 Key Pricnciples of a fierce conversation Using fierce conversations in HR Having a fierce conversation (roleplay) The power of silence Resources mentioned: Fierce Conversations - Book Christie Williams' Linkedin Watch this podcast on YouTube Follow Christie Hoffman (Host) on TikTok and Linkedin , and subscribe to the show for the latest content!…

Flip Flops & People Ops (w/ Christie Hoffman)

1
Thinking Outside the Benefits Box: Perks you may not have thought of (ft. Kayla Glanville) 48:18

منذ 2 years48:18

48:18

Too many employee benefits aren't even that beneficial! Kayla and I discuss the importance of offering useful benefits to your employees and how to get more creative about picking benefits that help them live their whole life better, not just their work life! Topics discussed: Why employees don't use your benefits (they don't remember what they are) How to find out what your employees think is missing from your current benefits package How to convince your CEO a travel perk or other creative benefits are NOT silly People-first companies can live up to their promise through the personalization of the benefits offered A Love Letter from Millenials to GenZ (we tried, we love you) Psychological safety in companies and on teams Did we forget what engagement even means? Resources mentioned: Employee Surveys Webinar Workshop Rockstars vs Superstars episode Beating Burnout at Work - Book Measure What Matters - Book Connect with Kayla on Linkedin Connect with Kayla on Instagram Watch this episode on Youtube Follow Christie Hoffman (Host) on TikTok and Linkedin , and subscribe to the show for the latest content!…

Flip Flops & People Ops (w/ Christie Hoffman)

1
Navigating a Return to Office: CEO vs Employee Expectations 33:07

منذ 2 years33:07

33:07

A return back to work is a BIG change. Not many companies get it right! This episode helps you navigate the decision and conversation with your CEO and do your part of the partnership, which is to help them think the decision through from a people-first lens. What could go wrong? What effect would this have on employees? Are we prepared for this? Studies to show your CEO: 6 4% of employees would quit if asked to return Remote-work-persisting-trending-permanent Topics discussed: How to speak to your CEO (verbal sparring) Harnessing your influence over the CEO (with references!) Thought exercises for returning to work - is this a good idea? The value of AMAs (Ask Me Anything) Communicating the change with the team Monitoring employee feelings through the transition Asking for more headcount for YOU to do this well Resources mentioned: Tips for sending engagement surveys Employee Hierarchy of Needs podcast episode Soft skills podcast episode ft. Scott Asai) Radical candor (book) Fierce Conversations (book) HR vs People Ops podcast episode Watch this episode on Youtube Follow Christie Hoffman (Host) on TikTok and Linkedin , and subscribe to the show for the latest content!…

Flip Flops & People Ops (w/ Christie Hoffman)

1
Tips for Keeping Engagement high during layoffs 12:41

منذ 2 years12:41

12:41

This week's episode is about how it's inevitable to make mistakes during a layoff (so don't beat yourself up!). They move fast and a lot of people are affected, all employees want to see is an emotionally available leadership team and a place to put their heavy emotions. Topics discussed: Use the AMA format (Ask Me Anything) Rebuilding trust with the team Not addressing low morale is like mold growing in the walls - just because you ignore it, doesn't make it go away. It grows and gets worse You can have small engagement wins even in bad /trying times Resources mentioned: Employee Hierarchy of Needs podcast episode Follow Christie Hoffman (Host) on TikTok and Linkedin , and subscribe to the show for the latest content!…

Flip Flops & People Ops (w/ Christie Hoffman)

1
The Power of Soft Skills: How Effective Management Drives Engagement (ft. Scott Asai) 32:09

منذ 2 years32:09

32:09

Scott Asai is a TEDx speaker and leadership coach on the importance of soft skills in management. When your employees have a leader who is empathetic, an active listener and a strong communicator, they're much more likely to thrive and be productive and happy employees. Gallup says 70% of the employee experience is the relationship between the employee and their manager, it's time to make sure managers are equipped to meet this responsibility with next level-leadership! Topics discussed: Soft skills are what drive your career forward, not your hard skills Questions managers need to ask themselves The realistic amount of people a manager can manage well Why managers need to be willing to ask for feedback Open-Ended questions to ask in 1:1s for feedback Resources mentioned: Watch Scott's TedX presentation on soft skills Want Scott to workshop your managers? Reach him here! Follow Scott Asai Brunei Brown - Author Good to great - Book Rockstars vs Superstars podcast episode Take a Personality test Human Sigma - Book Follow Christie Hoffman (Host) on TikTok and Linkedin , and subscribe to the show for the latest content!…

Flip Flops & People Ops (w/ Christie Hoffman)

1
Maximizing Engagement Through Better, More Effective 1:1s (ft. Eric Williams) 58:27

منذ 2 years58:27

58:27

Do your managers lack training? (I'll answer for you... YES.) Have a feeling it's probably causing your people and teams to be disengaged? (I'll answer for you again, probably ALSO YES.) In this episode, Eric Williams, a seasoned leadership coach, shares his best practices on how one-on-one (1:1) meetings between managers and their team members can help build a culture of trust, collaboration, and high performance. When managers know how to hold effective 1:1s, they can become a valuable extension of you and your leadership team's people-first philosophy. Key Topics: What makes a 1 on 1 effective (and what doesn't) Seemingly obvious things most managers don't know (ex: talk LESS!) Getting to know the whole employee, outside of work too Employee Engagement comes from mostly relationships and the basic human need for connection Resources Mentioned: Do hard things by Steve Magness Eric's Titktok: @Businesscoacheric Movie: Hoosiers Any book by Patrick Lencioni Any book by Tom Rath Managing transitions by William Bridges Link to Eric's reading list Radical candor by Kim Scott 140 Icebreaker questions Eric's website Eric's LinkedIn Eric's Instagram (212consulting) Eric's public email: eric@212consultingservices.com (haven't checked this email) Webinar/workshop on the art of a proper 1 on 1 Watch this video on YouTube Follow Christie Hoffman (the host) on TikTok and Linkedin , and subscribe to the show for the latest content!…

Flip Flops & People Ops (w/ Christie Hoffman)

1
How to make your CEO happy ft. Laith Dahiyat (My CEO) 30:08

منذ 3 years30:08

30:08

The CEO and HR should be partners in disengagement crime. Not only should you be reporting directly to this person, but you both also need to care deeply about the employee experience and how making small improvements leads to higher employee engagement levels. Listen to Pingboard's very own CEO (Laith Dahiyat) talk about why his relationship with our Head of People Ops works as well as it does, and some tips on how to best communicate, work with and get on the same page as your CEO. Key Topics: How to build trust with your CEO The perfect mix of data and gut instinct What to do if you don't currently report to the CEO The art of the AMA format in All-Hands Snackbox-gate: what happened at Pingboard (a win for the people!) Resources Mentioned: 1:1s workshop webinar Rockstars vs Superstars episode Icebreakers blog post (for better 1:1s) Employee Surveys episode Compensation Planning episode Employee Hierarchy of Needs episode Follow Laith on Linkedin Watch this episode on YouTube! Follow Christie Hoffman (Host) on TikTok and Linkedin , and subscribe to the show for the latest content!…

Flip Flops & People Ops (w/ Christie Hoffman)

1
Rockstars vs Superstars (in teams), What's the Difference? 15:38

منذ 3 years15:38

15:38

Don't accidentally promote a rockstar vs a superstar! If you do, make sure they know the role will be completely different. The big takeaway here is to be workshopping all your people managers so they can regularly learn from and build on each other's experiences! Key Topics: Superstar vs. rockstar What to do if a new people manager isn't leading well Guidance on management training for all your people managers Resources Mentioned: View this podcast on YouTube ! Follow Christie Hoffman (Host) on TikTok and Linkedin , and subscribe to the show for the latest content!…

Flip Flops & People Ops (w/ Christie Hoffman)

1
Become BFFs with your CEO & Revenue-first vs People-first companies 16:59

منذ 3 years16:59

16:59

Are you a people-first company, or revenue first company? Your CEO might say you're a people- first company, but living it and saying it are two different things. Getting on the same page with your CEO will help make sure you have an ally and partner to help you actually drive engagement this year! [Watch on Youtube] Key Topics: People-first vs. Revenue First Companies How to ask your CEO for more HR headcount How to get the CEO to be your ally! Why HR is the biggest revenue lever a company has Resources Mentioned: Employee Hierarchy of Needs Engagement survey workshop Slides from the engagement survey workshop Slide to show your CEO Book: Fierce Conversations The 3 types of employee Surveys Automate your Surveys Watch this episode on Youtube Follow Christie Hoffman (Host) on TikTok and Linkedin , and subscribe to the show for the latest content!…

Flip Flops & People Ops (w/ Christie Hoffman)

1
How being a People First company Unlocks more revenue (and your sanity!) (with Daan Van Rossum) 31:29

منذ 2 years31:29

31:29

In today's episode, I was in the middle of recording this episode when I remembered that me, and Daan already had a brilliant interview on this topic! So I decided to show you the conversation in which Daan and I discussed what a people-first company is and isn't, and why it's the key to revenue, productivity, and a more engaged workforce! Plus the importance of managers because ohhhh no-no... you CAN'T drive engagement alone! Topics discussed What is a people-first company What is a people-first company Why should you put people first, not profits? Don't let your managers work! Your managers should spend their time managing people Resources mentioned Employee hierarchy of needs: https://www.youtube.com/watch?v=wEveR_FuWDs Follow Christie Hoffman (Host) on Instagram , TikTok , and Linkedin , and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!…

Flip Flops & People Ops (w/ Christie Hoffman)

1
How to Hire For a Culture Fit 20:27

منذ 2 years20:27

20:27

In today's episode, we will explore what it means to be a people-first company and what are some easy and effective ways to infuse your company's DNA into your interview process. We'll dive into strategies that assess skills and experience and reveal whether a candidate's heart and spirit align with the beating pulse of your organization! Imagine a hiring process where resumes and checkboxes take a backseat, and instead, candidates are drawn to your organization like moths to a flame. This paradigm shift redefines the hiring landscape, emphasizing authenticity and cultural alignment. It's about inviting individuals to become not just employees, but enthusiastic participants in a shared mission! In this new era of hiring, your company's values, beliefs, and practices become a beacon, attracting those who genuinely resonate with your purpose. The result? A workforce that is not just skilled but passionately committed, energized by the authenticity they encounter from the very FIRST INTERACTION. Topics discussed Why we've been overthinking "culture fit" What questions to ask in interviews to see if someone is a "culture fit" The magic number of interviews How to hire fast, with confidence Resources mentioned Open-ended questions for interviews; https://docs.google.com/document/d/1VTBA3hq929hNcRJ9JKInAGGRDypcmn-KFVfSXRKOkKo/edit?usp=sharing Follow Christie Hoffman (Host) on Instagram , TikTok , and Linkedin , and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!…

Flip Flops & People Ops (w/ Christie Hoffman)

1
Managerial Magic: A Deep Dive with My All-Time Favourite Boss 30:53

منذ 2 years30:53

30:53

In many episodes, I mention my favorite manager at the company I was by far the most engaged. We talk about his leadership style and why our team did so well under his management, as well as his bumpy start as a manager and how he learned to let go of trying to control everything — so much so that his teams thrived past what any of us ever imagined. Topics Discussed What it was like working with Matt TRAIN YOUR MANAGERS TO COACH PEOPLE! The necessity of managerial training What are the important things managers need to know The importance of the employee-manager dynamic Resources mentioned Proof that Experience Drives Engagement (A True Tale of Two EX's w/ Christie Hoffman): Click to watch the video Managerial Success: The Vital Role of On-Going Training and Strategies to Resolve Resistance: Click to watch the video Patrick Lencioni Books: Link to the book Radical Candor by Scott Kim: Link for the book 101 Tough Conversations to Have by Paul Falcone: Link for the book Playing to Win by A.G. Lafley: Link for the book Bad Blood by John Carreyrou: Link for the book Follow Christie Hoffman (Host) on Instagram , TikTok , and Linkedin , and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!…

Flip Flops & People Ops (w/ Christie Hoffman)

1
Slack and Microsoft Teams are making your employees Crazy (your messaging app) 9:23

منذ 2 years9:23

9:23

In today's episode, we talk about why messaging apps (Slack, Teams, etc.) are likely making your people NUTS. and having a substantial negative impact on productivity. But because we're all so used to it, we don't even realize how ridiculous it is. Burnout will never go away if people feel they can't finish their work. Re-train your people on this fixable, repetitive, daily part of the employee experience! Topics Discussed: - 35% of people report being interrupted 100 times a day! - How to find out if your people are struggling with being interrupted - Re-Training Managers - Workshopping the company and positioning it as a people-first training Resources mentioned: The Modern Work Crisis: https://almanac.io/modern-work-method/the-modern-work-crisis Almanac's website: https://almanac.io/ The episode with Allan: https://youtu.be/DhpZz3N3M4A ChatGPT prompt: "Can you help me write an email to tell my CEO that one on ones are key to employee engagement please?" Put something like that into the text prompt for the response! https://chat.openai.com/ Follow Christie Hoffman (Host) on Instagram , TikTok , and Linkedin , and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!…

Flip Flops & People Ops (w/ Christie Hoffman)

1
What to do if your CEO doesn't take you seriously 12:35

منذ 2 years12:35

12:35

In today's episode, we speak about how a lot of you lately say your relationship with the CEO is what gets in the way. My question back to empower and push you in the right direction is... what have you done to work on the relationship? I know there's a power imbalance, but in reality, they're waiting and wanting a person they can trust who can get a handle on disengagement. You can do small things to prove value and gain their trust so you can do what you were hired to do! Topics discussed: Why do a lot of CEOs struggle to connect with their People leader What you can do to foster a closer relationship Why you can't drive engagement alone Using AI to communicate with your CEO Resources: Employee Hierarchy of Needs: Click here for YouTube Video Asking for budget: Click here for YouTube video Disrupt HR speech: Click here for YouTube Video Here was that blurb from chatGPT if your CEO is missing your 1:1s. I kept it big, make it your own!! I wanted to take a moment to discuss an important matter regarding our regular 1:1 meetings. I believe it would greatly benefit both of us to prioritize these sessions to discuss workplace engagement and explore potential improvements to our organizational culture. First and foremost, I appreciate the time and attention you dedicate to our 1:1 meetings. These sessions have proven to be invaluable for exchanging ideas, receiving feedback, and aligning our goals. I have found our conversations to be incredibly valuable in fostering a positive work environment, and I would like to continue this collaborative dialogue moving forward. However, I must express my concern regarding the cancellation of our last 1:1 meeting. While I understand that unforeseen circumstances may arise, I couldn't help but feel a sense of disappointment. The regular 1:1 meetings serve as an opportunity for me to share my thoughts on improving our workplace culture and engagement. I believe that addressing these matters proactively can lead to a more productive and satisfying work environment for everyone. Given the importance of workplace engagement and our collective responsibility to create a positive culture, I kindly request that we reinstate our regular 1:1 meetings. I am eager to discuss my observations and thoughts on how we can diagnose and improve our workplace culture effectively. These conversations can help us identify areas of strength, address potential challenges, and collectively foster an environment that encourages the best in our team members. I assure you that I intend to contribute constructively and offer meaningful insights during our 1:1 meetings. I value your leadership and appreciate the opportunities you provide for open dialogue. By reinstating our regular meetings, we can ensure that we stay aligned and work together toward enhancing our workplace engagement. Thank you for considering my request. I look forward to the opportunity to continue our discussions and collaborate on strengthening our organizational culture. Follow Christie Hoffman (Host) on Instagram , TikTok , and Linkedin , and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!…

Flip Flops & People Ops (w/ Christie Hoffman)

1
How to Have Fun at Work: This is How You Keep Employees! 32:42

منذ 2 years32:42

32:42

In today's episode, I finally got a chance to speak with Acey Holmes, the founder of Playful Work Design. A company that helps you gain insight into your teams and leaders, identify potential areas of change, develop goals to meet key metrics, and recommend scientific playful strategies for driving engagement. We discuss the importance of integrating playfulness into the work environment, and why play in the workplace is not only beneficial but NECESSARY! We spoke about how play can be useful in boosting morale and productivity as well as much more! why play in the workplace is not only beneficial but vital! Topics discussed: Why play at work isn't a bad thing What is play at work and what isn't it? Play vs Fun, what's the difference? Data to help show you why play is useful Ways to introduce play at work Resources mentioned: Bees playing: Click here to watch the YouTube video Acey's website www.playfulworkdesign.com Personal play identities - Click here to read the article Fierce conversations; Click here to watch the YouTube video Acey's disrupt HR talk; Click here to watch the video Connect with Acey on LinkedIn: linkedin.com/in/aceym Book: Creativity, Inc.: https://www.amazon.co.uk/Creativity-Inc-Overcoming-Unseen-Inspiration/dp/0593070097 Book: Joy, inc.: https://www.amazon.co.uk/Joy-Inc-Built-Workplace-People/dp/1591847125 Asking for more budget episode: Click here to watch the YouTube video Mission vs vision vs Values episode: https://Click here to watch the YouTube video Follow Christie Hoffman (Host) on Instagram , TikTok , and Linkedin , and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!…

Flip Flops & People Ops (w/ Christie Hoffman)

1
Asking for Budget to Drive Engagement (and what to say if you're told "NO".) 18:51

منذ 2 years18:51

18:51

In today's episode, we discuss how engagement initiatives need an adequate budget allocation to support tools, coaches, consultants, and experts like any other department. Don't let the misconception of achieving engagement without investment hinder your progress. Advocate for the necessary resources to accelerate your efforts and deliver a better employee experience. Stay tuned for future episodes as we explore strategies for maximizing employee engagement and organizational success! Topics discussed: Asking for Budget Engagement and its direct impact on long-term success The importance of seeking to understand before being understood Figuring out what your budget should be The value of investing in our people and their experience in our organization Resources: Mission vs Vision vs Values Episode - Click here to watch the Youtube video Employee Hierarchy of Needs: Click here to watch the Youtube video Fierce conversations episode; Click here to watch the Youtube video Employee Engagement Survey Workshop: Click here to take the Survey SCRIPT 👇 We need to discuss the importance of employee engagement and its direct impact on employee turnover, productivity, revenue, and ultimately, our companies long term success. I want to emphasize that investing in initiatives to deliver a better employee experience, which is what drives engagement is not just a matter of employee satisfaction, but a strategic move to drive revenue and productivity in the long term. To do this well, we need to allocate budget for key areas such as management coaching, employee training, tools, and consultants, these investments will help us develop stronger managers, up skill and retain our workforce, and leverage external expertise to create a better employee experience much faster, than if we didn’t make these investments. By doing so, we will foster a motivated and committed workforce that will ultimately contribute to our bottom line and long term growth. I truly believe that by allowing a budget for investing in our people and their experience at our organization it will solve for disengagement and help us hit our revenue targets at the same time." (BOOM. ROASTED. 🔥 Just kidding. but if they say no, listen to the full episode to find out what you could say next.) Follow Christie Hoffman (Host) on Instagram , TikTok , and Linkedin , and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!…

Flip Flops & People Ops (w/ Christie Hoffman)

1
Managerial Success: The Vital Role of On-Going Training and Strategies to Resolve Resistance 8:44

منذ 2 years8:44

8:44

In today's episode, we discuss how managers play a critical role in shaping the employee experience and driving organizational success. We tackle the challenge of unengaged managers and the detrimental effects they can have on your team. We consider the importance of establishing a CLEAR management philosophy and holding managers accountable to it. Join us as we delve into the far-reaching repercussions of disengaged managers and the importance of cultivating a unified and positive manager-to-employee relationship! Topics discussed: Cameo from my brother "the soft-skill king" 👑 Why ALL managers need on-training of any level of experience (Empowering All Managers: Why Training Matters, No Exceptions!) Unveiling the Importance of Managerial Training What to do if they STILL don't buy-in You can't keep your brilliant jerks! Follow Christie Hoffman (Host) on Instagram , TikTok , and Linkedin , and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!…

Flip Flops & People Ops (w/ Christie Hoffman)

1
Performance Reviews Are Outdated (How To Give Feedback) 17:54

منذ 2 years17:54

17:54

In today's episode, we explore the pitfalls of traditional performance reviews and propose a fresh new perspective! Casting aside the mundane, conventional performance evaluations wield unexpected ramifications, spanning from employee distress to undue managerial time constraints. Let's reinvent feedback by integrating real-time insights into routine 1:1 appointments. The result? A vibrant, empowering environment where productivity soars and talents flourish! Topics discussed: Performance review data - proves it's not a good use of time and lowers engagement How to give better feedback Managers who give effective feedback, have soft skills Managers can drive engagement by giving more timely feedback Resources mentioned: Annual Performance Reviews Don't Work Study: Click here to read Webinar: Giving performance-based feedback: Click here to watch the video Managers need soft skills: Click here to watch the video Perfect 1:1 Agenda for giving feedback: Click here to read Icebreakers: Click here to read Follow Christie Hoffman (Host) on Instagram , TikTok , and Linkedin , and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!…

Flip Flops & People Ops (w/ Christie Hoffman)

1
Increasing productivity while working virtually (feat. Adam Nathan) 41:22

منذ 2 years41:22

41:22

In today's episode, we discuss how the way we work is broken and how it's time to take action if we ever have the hope of driving engagement! Adam Nathan came on the show to explore the negative impacts of outdated practices, such as excessive meetings, lack of autonomy, and the pressure to be constantly available. He and I reflect on the critical importance of acknowledging the modern work crisis and implementing the principles outlined in "The Modern Work Crisis" and "Modern Work Principles"(that he helped to write). By reevaluating our work methodologies, we can create a more productive, fulfilling, and sustainable work environment for both employees and organizations. Stay tuned for future episodes as we continue to explore the ever-evolving world of work! Topics discussed: The disconnect between outdated practices and employee expectations Negative impacts of a lack of autonomy, and constant availability Urgent need to address the modern work crisis for productivity and employee well-being 12 Guiding principles to enhance work practices and foster productivity Emphasizing autonomy, transparency, and flexibility in the workplace Resources mentioned: The Modern Work Crisis: Click here to read the article 12 Modern Work Principles: Click here to read the article Employee Hierarchy of Needs: Click here to watch the YouTube Video Follow Christie Hoffman (Host) on Instagram , TikTok , and Linkedin , and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!…

Flip Flops & People Ops (w/ Christie Hoffman)

1
How To Finish Your Projects: Begin with the End in Mind 10:01

منذ 2 years10:01

10:01

In today's episode, I discuss the difficulty of managing your ridiculous workload, ON TOP OF driving engagement. How do you keep the business running while also trying to change your culture for the better? Finish your projects before starting new ones 👀 Tune in for a step-by-step of exactly how to do that! Topics discussed: The Tale of the Tree in my front yard How to quiet your ego when your boss has opinions about you're how getting work done How to stay focused on your end goals How to say no to new things before the existing ones are finished Follow Christie Hoffman (Host) on Instagram , TikTok , and Linkedin , and don't forget to subscribe to the show for the latest content! P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!…

Flip Flops & People Ops (w/ Christie Hoffman)

1
Confronting CEO Objections to Surveys (You Can't Drive Engagement Without Autonomy!) 22:35

منذ 2 years22:35

22:35

In today's episode, I talk about why the CEO shouldn't be gatekeeping your ability to send surveys. You need autonomy to deploy employee surveys and create an on-going feedback loop, because we're never done driving engagement! Plus, 76% of employees will look for another job when they don't feel listened to. I also discuss how to have a positive discussion with your CEO to reposition surveys as a driver to thwt athey care about - REVENUE. You get there, by prioritizing the Employe experience. Building trust and gaining autonomy in your role as a HR/People/Culture leader requires effective communication, demonstrating value, and building trust by showing the undeniable benefits of employee feedback. Grab a pen, take notes, and ENJOY! Topics discussed: What to do if you're told you can't send surveys How to have a non-combative discussion with your CEO Explaining the Employee Hierarchy of Needs Present data, show your value and expertise How to start small and gain trust Resources mentioned: 3 Types of Survey Formats: Click here for YouTube Video Engagement Survey Workshop: Click here for YouTube Video Survey Fatigue is NOT REAL: Click here for YouTube Video Having Difficult Discussions: Click here for YouTube Video Running a Better all-Hands: Click here for YouTube Video Follow Christie Hoffman (Host) on Instagram , TikTok , and Linkedin , and don't forget to subscribe to the show for the latest content! P.S If you're reading this, message me on LinkedIn and tell me your thoughts on this episode!…

Flip Flops & People Ops (w/ Christie Hoffman)

1
Culture Crisis: How to keep your company's vibe as it changes 28:39

منذ 2 years28:39

28:39

In today's episode, I took a different approach and answered a listener's burning question, which in short was "How do you diagnose a current company culture?". Culture plays such a huge part in the company's success but isn't spoken about enough, so I'm glad I had the chance to get into it today! Grab your nearest notepad, pen, and CEO, and tune in to hear the "how to's" and "this is why's" of company culture. Topics discussed: Can a culture evolve? What even is company culture? How to understand if your culture is changing (and if it's a good or a bad thing) Toxic culture comes from the top The Crockpot of Culture Resources mentioned: Watch this podcast on YouTube Google's 4 by 4 interview rule and stats The Mission vs Vision vs Values episode Follow Christie Hoffman (Host) on Instagram , TikTok , and Linkedin , and don't forget to subscribe to the show for the latest content. P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this shorter episode!…

Flip Flops & People Ops (w/ Christie Hoffman)

1
Mission vs Vision vs Values: An Overlooked Strategy for Driving Engagement 26:30

منذ 2 years26:30

26:30

In this episode, we dive into how your mission, vision, and values are supposed to serve as the bedrock of your organizations identity, future trajectory, and framework for employees to make decisions. We also explore why it is crucial for employees to align with and embrace these foundational elements, as their collective buy-in drives engagement and propels the organization forward! Topics discussed: Giving my silent co-host a name What really is the difference between the three? Mission vs. Vision How to find out if employees know your values How to figure out which values employees care about (and don't) how to optimize your values How to make sure everyone knows and gets your mission, vision, values Resources mentioned: Watch this podcast on YouTube The Employee Hierarchy of Needs episode Follow Christie Hoffman (Host) on Instagram , TikTok , and Linkedin , and don't forget to subscribe to the show for the latest content. P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this shorter episode!…

Flip Flops & People Ops (w/ Christie Hoffman)

1
Survey Fatigue Doesn't Exist if you Do it Right 12:48

منذ 2 years12:48

12:48

Survey Fatigue happens in companies WITHOUT a survey strategy. First, you need a CEO who gets the people-first concept, then you can send surveys with a problem you're trying to figure out, get feedback, make changes, get more feedback, rinse and repeat. Employees won't mind taking surveys when they know someone takes them seriously. The hardest part is being strong enough to not take things *personally*! Topics discussed: Company culture and surveys Helping your CEO "get it" How to create a feedback loop How to position everything as a win and an opportunity to do better Handling negative feedback from surveys Resources mentioned: Watch this podcast on YouTube Employee Hierarchy of Needs and Gallup's 12 Engagement Question Framework Follow Christie Hoffman (Host) on Instagram , TikTok , and Linkedin , and don't forget to subscribe to the show for the latest content. P.S. If you're reading this, message me on LinkedIn and tell me your thoughts on this shorter episode!…

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