Personalising Marketing with AI

Neil Wilkins Podcast

Key Takeaways

- AI Transforms Personalisation: Machine learning and NLP elevate marketing personalisation, improving customer loyalty and engagement.

- Start Small, Scale Fast: Begin with AI-driven recommendation systems or chatbots, then expand to predictive personalisation.

- Ethics Matter: Ensure transparency and fairness in your AI personalisation efforts.

- Track Your Results: Use metrics to refine and optimise personalisation strategies.

More content like this at Cambridge Marketing College

Visit Neil Wilkins Online