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Beth Azor

Beth Azor

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Welcome to Beth Azor's Podcast Channel featuring "The Retail Leasing Playbook Podcast" & "I Own a Shopping Center, Now What?" your ultimate guide to mastering retail leasing and maximizing your commercial real estate potential, hosted by the renowned "Canvassing Queen™," Beth Azor. Both podcasts have practical advice, insider tips, and proven techniques for boosting leasing performance and achieving financial goals. Beth will guide you in a Cliff's Notes Version" chapter by chapter of her bo ...
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show series
 
Even if you don’t create your center’s budget yourself—you still need to know exactly what to look for.In this episode, I walk you through how I personally review the annual budgets for my shopping centers—despite not preparing them myself. Whether it's spotting weird dips in base rent, double-counting taxes and insurance, or bad timing on capital …
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There’s a 10-page checklist every new owner should have—and most of you don’t even know it exists. When I bought my first shopping center, I had no idea what I didn’t know. Then I met my rockstar property manager, Lori Rosen. Lori ran circles around the rest of us—and she handed me this takeover checklist that completely changed the way I approache…
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Handing off leasing to a third party? Don’t let them sabotage your NOI. In this episode of I Own a Shopping Center. Now What?, I walk you through my go-to process for selecting and managing third-party leasing brokers—especially if retail isn’t your specialty. After a recent call with multifamily investors entering the mixed-use world, I laid out t…
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Struggling to lease your retail space in a multifamily project? You might be making this common mistake. In Episode 65 of I Own a Shopping Center. Now What?, I share a recent conversation I had with some multifamily investors who were venturing into retail for the first time. Leasing retail—especially on the ground floor of high-rise projects—is a …
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It’s budget season—and here’s exactly how I build shopping center budgets from scratch. In Episode 65 of “I Own a Shopping Center. Now What?”, I take you behind the scenes of my step-by-step budgeting process. If you’re an owner preparing budgets between September and October, this episode is for you. I’ll show you how I forecast expenses using act…
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What if you could train your leasing team without spending thousands on a coach?In Episode 64 of I Own a Shopping Center. Now What?, Beth Azor shares a powerful, low-cost strategy for improving leasing team performance—using her Retail Leasing Playbook Podcast. While attending ICSC Orlando, Beth spoke with a listener who wanted her to train his tea…
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Syndication structures are changing—and in this episode, Beth Azor unpacks exactly how. From preferred returns and promotes to unusual LP terms and fee-loaded deals, Beth breaks down the many syndication models she’s encountered—both as an LP and a GP. She shares what she looks for before investing, the red flags that turn her off, and the structur…
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One bad hire during a renovation can cost you six figures—here’s how to -prevent that.In this episode, Beth Azor shares why hiring a project manager is one of the smartest investments a shopping center owner can make. From avoiding costly delays to managing complex renovations and tenant buildouts, Beth reflects on key lessons from her own experien…
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Imagine buying my first shopping center for $3.5M… and letting $1M in potential value sit vacant. That’s exactly what happened—and it took a no-fluff wake-up call from Beth Azor to make me see the truth every investor needs to hear. In this episode, I unpack my conversation with a doctor-turned-investor who bought a 10-tenant retail property but is…
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In this episode, I share a compelling story about how collecting tenant sales data helped me identify a struggling franchise tenant—and how one smart hiring decision turned that failing store into a top performer. I emphasize the importance of staying proactive with your tenants, even if you’re not managing a local property, and why absentee owners…
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In this episode, I share a wild (and very real) lesson on tortious interference - what it means, how I got sued for it, and what every landlord should understand when it comes to transferring leases. From NFL players selling overpriced smoothie shops to doctors trying their hand at burger franchises, I’ve seen my share of risky lease assignments - …
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After 30+ years in the business, it takes a lot to surprise me—but this lease clause did just that. In this episode, I share the unique situation that forced me to rethink how I approach use clauses. A tenant with a one-of-a-kind concept insisted on “any lawful retail use” as a condition of the lease. My initial reaction? No way. But what followed …
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Should you be posting rental rates on sites like Crexi or LoopNet? In this episode, I explain why I don’t—and why you shouldn’t either. A Facebook post from a frustrated agent sparked this conversation, but it revealed a much bigger issue: in retail real estate, rent is never one-size-fits-all.I walk through exactly how I price space in my shopping…
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What happens when you’ve got a perfectly good vacancy—but exclusives are tying your hands? In this episode, I walk through one of my current leasing challenges: a second-gen restaurant space that should be a no-brainer to fill... except I’m bound by a long list of tenant exclusives. From chicken and bubble tea to even Middle Eastern food—I’m locked…
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What do you do when a great property refuses to lease up—despite all your best strategies? In this episode, I share the full story of one of the toughest assets in my portfolio: a 24,000 SF strip center right across from Sawgrass Mills Mall that should’ve been a slam dunk. But thanks to poor visibility from outparcels, it sat at 60% occupancy for y…
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Buying a shopping center off-market? It’s not fast. It’s not easy. But if you play the long game—it can be wildly profitable. In this episode, I reveal how she secured multiple off-market deals by doing what most investors won’t: cultivating relationships for years. From befriending a 76-year-old owner (who eventually made her his 50/50 GP partner!…
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EV chargers are popping up in shopping centers everywhere, promising “free” money through ancillary income deals—but I say: not so fast. In this episode, I break down the hidden risks of adding EV charging stations, especially when it comes to parking ratios and long-term tenant satisfaction. I explain why I haven’t jumped on the EV charger bandwag…
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Ever wonder what your leasing broker is really dealing with behind the scenes? In this episode, I give shopping center owners a brutally honest breakdown of what it’s like to be a retail leasing broker - from commission-only paychecks to years of hustling without listings or income. If you're considering hiring a broker (or trying to figure out why…
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Not all strip centers are created equal - and if you're looking to buy one, you better know what to look for. In this episode, I break down the critical (and often overlooked) details that can make or break your investment. From parking ratios and restaurant tenants to visibility challenges and shifting demographics, Beth shares the exact advice sh…
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We’re always told to be responsive - but can you be too responsive? In this milestone 50th episode, I share when rapid response is a superpower in leasing… and when it actually backfires. From texting prospects on planes to responding to market study calls, she outlines when responsiveness builds trust - and when it trains tenants to abuse it. I al…
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Think your portfolio is too small to call national retailers? Think again. In this episode, I break down down why even small shopping center owners should reach out to national tenants directly. Whether you own one property or 50, the key is to do your homework, know what the retailer needs, and make a compelling case for why your location is the p…
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Sometimes it’s the little details that make the biggest impact. In this episode, I share the small but powerful changes she’s made to lease her shopping center spaces faster. From adding "Text for Info" to her leasing signs to setting up a quasi leasing office inside vacant spaces, I explain how these simple tweaks attract more interest and create …
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ICSC Vegas is fast approaching - but should small shopping center owners actually go? In this episode, I break down whether the biggest retail real estate event of the year is worth the cost and time for investors who own just a few properties. From networking hacks (like who you might meet in a rideshare) to what part of the event is actually valu…
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Last week was all about reports - but I left one of the most important off the list: occupancy percentage. In this episode, I dive deep into how tracking tenant occupancy costs not only helps you price rent with confidence, but also helps you spot trouble early, negotiate smarter, and even defend higher valuations with lenders and buyers. I share h…
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Everyone talks about sales and rent, but what reports do top shopping center owners actually use to run their properties? In this episode, I share the five essential reports she relies on to manage everything from lease renewals to rent increases, refinancing, and even delinquencies. From sales performance to occupancy costs, rent rolls to renewal …
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When your shopping center flyer says “great for retail, office, medical, AND entertainment,” it might sound impressive - but it's probably why you're not leasing any space. In this episode, I break down why throwing the kitchen sink into your marketing is killing your results, and how getting focused can completely change the game. She shares a rea…
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When you buy a shopping center, you inherit leases - but should you actually keep using them? In this episode, I share why continuing with outdated lease forms can cost you money, flexibility, and leverage. Whether you're dealing with 40-year-old language, missing continuous operation clauses, or outdated assignment fees, I explain what to look for…
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Everyone talks about getting a great deal - but what if the deal isn’t as good as it looks on paper? In this episode, I break down why understanding supply and demand is the most important factor in evaluating shopping centers. It’s not just about low prices or big upside - it’s about who’s around to shop there and how much competition already exis…
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Thinking about selling your shopping center? Before you list it, there are critical mistakes that could turn off buyers, delay your sale, or even lower your property’s value. Many sellers unknowingly make choices that seem beneficial in the short term—like locking in long-term tenant rent increases—but these decisions can actually reduce flexibilit…
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Owning a shopping center sounds great—until CAM reconciliation season hits. If you're feeling overwhelmed by surprise expenses, frustrated tenants, and unclear CAM charges, this episode is for you. I break down exactly how CAMRECs (Common Area Maintenance Reconciliations) work, why your tenants might be footing the bill for grocery stores and ancho…
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Struggling to Lease? Top Tips on How Residential Agents Can Solve Your Commercial Vacancy ProblemAre you struggling to fill vacant spaces in your shopping center? I reveal a surprising leasing strategy you probably haven't tried—tapping into hungry residential brokers. Learn why commercial brokers might not always be your best bet, and discover how…
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Owning a shopping center comes with challenges - one of the biggest? Tenants who stop paying before their lease is up. In this episode of I Own a Shopping Center, Now What?, I break down real strategies to handle non-paying tenants without breaking the bank on legal fees.Key Takeaways from This Episode:- When to take legal action vs. when to cut yo…
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Not every tenant is the right fit for a shopping center, and sometimes, what looks like a great leasing opportunity can take a shocking turn. In this episode, I share a jaw-dropping story from my own real estate experience—one that completely changed my perspective on a deal. I was seriously considering leasing to a pet store tenant who, on paper, …
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You Own the Shopping Center—You Make the Rules. As a shopping center owner, you have the authority to decide who leases space in your property. In this episode, I share a real-life experience with a tenant prospect who misrepresented their business and how I handled it. I discuss the importance of verifying tenants, visiting their existing location…
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Are you tracking market shifts, or are you falling behind? Rental rates change constantly, and if you're not staying on top of vacancies in your market, you could be pricing yourself out—or missing out on higher rents. I’ve seen landlords struggle to lease space simply because they didn’t realise the market had shifted. A big anchor leaves, road co…
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How do you fill vacancies in your shopping centers? In this episode of "I Own A Shopping Center. Now What?", I dive deep into strategies for leasing vacant spaces in newly acquired properties. Whether you’re a new investor with one property or managing multiple centers, these tips will help you make informed decisions and set yourself up for succes…
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What does it take to reposition a shopping center? In Episode 34 of "I Own A Shopping Center. Now What?", I explore the steps to transform a shopping center and unlock its full potential. From identifying the reasons for change to creating a tenant mix that drives traffic, this episode is packed with actionable insights. Key highlights include: Ide…
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How much vacancy should a leasing agent handle? In Episode 33 of I Own A Shopping Center. Now What?, I tackle the critical question of how much vacancy a leasing agent can effectively manage. Drawing from years of experience running leasing teams, I explain why focusing on vacancies rather than the number of properties is essential for maximizing p…
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Are you letting tenants dictate your timeline? In Episode 32 of "I Own A Shopping Center. Now What?" I get to the importance of strong lease forms and staying in control during tenant negotiations. After nearly four decades in the business, I’ve learned that leases are living, breathing documents that require constant attention and adaptation to su…
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What’s stopping more women from investing in commercial real estate? In this episode, I share details about the Women Investor Summit – a two-day event designed to empower women to start investing. Here’s what I cover: • Why women should jump into commercial real estate. • Insights from experienced investors across asset classes. • Breakout session…
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As landlords, we hear this all the time—everyone else pays higher commissions, gives bigger TI allowances, or fixes rent without increases. But here’s the truth: just because everyone else is doing it doesn’t mean you should. In this episode, I dive into why it’s critical to understand your project’s unique benefits and not get caught up in the noi…
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What would you do if a tenant hesitates to renew their lease? In Episode 29 of "I Own A Shopping Center. Now What?", I discuss a recent experience with a long-term tenant considering their renewal options. Their hesitation was less about leaving and more about negotiation, but addressing their concerns—like traffic, parking, and anchors—required a …
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In this episode of "I Own a Shopping Center. Now What?", I dive into one of the most critical aspects of owning a shopping center: your lease form. As a shopping center owner in South Florida, I’ve learned that the lease is not a static document—it’s a tool that evolves with every new challenge and opportunity. I talk about why it’s so important to…
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How do you make every space showing count? In Episode 27 of "I Own a Shopping Center. Now What?", I break down the essential steps to prepare for and conduct successful showings. Whether you’re managing the process yourself or overseeing brokers, it’s all about being thorough and proactive. Here are some key highlights: Confirm appointments with a …
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Is a legacy tenant an asset or a challenge? In Episode 26 of I Own A Shopping Center. Now What?, Beth Azor discusses a conversation with an investor purchasing a strip center to house their own business—only to realize one of their national retailer tenants is struggling. Rather than seeing this as a hurdle, Beth reframes it as an opportunity for s…
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In this episode, I share a behind-the-scenes look at the essential vendors and advisors who’ve helped me manage properties for decades. Building a reliable network of experts is key for any investor. From navigating tax appeals to securing the right insurance, I discuss the importance of working with trusted professionals who understand the unique …
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Facing a looming deadline with a short-term loan on your shopping center? In this episode of I Own A Shopping Center. Now What?, I break down practical strategies for property owners to boost their NOI and meet tight timelines. Whether it’s understanding the market or getting creative with leasing terms, there are ways to take control. Here’s what …
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What does it take to navigate a $3 million renovation on a shopping center? In this episode, I walk through the process of transforming a property while keeping tenants' businesses running smoothly. From choosing the right superintendent with top-notch customer service skills to managing tenant signage and financing, it’s all about the details. I a…
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Ever considered transforming your vacant spaces into something temporary yet impactful? In this episode, I dive into how I’m tackling vacancies at one of my shopping centers by using seasonal pop-ups. Vacancies don’t have to be a loss—they can be an opportunity to bring in niche, merchandise-focused businesses. Pop-ups have proven to be a winning s…
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How well do you connect with the community where your shopping center is located? In episode 21 of "I Own A Shopping Center. Now What?" I break down why being engaged in the local community is essential for property owners. Whether you own one or a few centers, building relationships with the Chamber of Commerce and economic development directors c…
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