EP 006 - Unreasonable customer service

The Science of Fitness Podcast

Player FM - Internet Radio Done Right

تمت الإضافة منذ قبل two أعوام

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Standup Comedy "Your Host and MC"

1
Mack Dryden "Dentist Visit" Bonus Show #119 7:46

منذ 10 أيام7:46

التشغيل لاحقا

قوائم

إعجاب

احب

7:46

Send us a text On this very funny short Bonus Show, standup comic Mack Dryden shares his story about going to the Dentist...you'll never believe what happens...Hilarious! Look for Mack Dryden's "NEW" Dry Bar Comedy Special... Please Listen, Enjoy, and Share where you can...Thanks!! Support the show Standup Comedy Podcast Network.co www.StandupComedyPodcastNetwork.com Free APP on all Apple & Android phones....check it out, podcast, jokes, blogs, and More! For short-form standup comedy sets, listen to: "Comedy Appeteasers" , available on all platforms. New YouTube site: https://www.youtube.com/@standupcomedyyourhostandmc/videos Videos of comics live on stage from back in the day. Please Write a Review: in-depth walk-through for leaving a review. Interested in Standup Comedy? Check out my books on Amazon... "20 Questions Answered about Being a Standup Comic" "Be a Standup Comic...or just look like one"…

منذ عامين 36:34

MP3•منزل الحلقة

UNREASONABLE CUSTOMER SERVICE
In this episode, Matt and Joe sit down to discuss topics brought up in the book Unreasonable Hospitality by Will Guidara. A book about a three star Michelin restaurant whose focus is more on the customer service than the food and is doing wonders for them.
The correlations between high quality service in a restaurant and high quality service in a gym is huge. The boys explore the comparisons and talk about how important good leadership skills are when it comes to a well functioning business.
Question of the week: how can you be more unreasonable in whatever job you do.
The SOF Pod is sponsored by TH7 Bodylabs,

56 حلقات

#Fitness #Strength Training #Strength #Gym #Wellbeing #Business #Science Of Fitness #Health and Well-Being

EP 006 - Unreasonable customer service

The Science of Fitness Podcast

published منذ عامين

MP3•منزل الحلقة

56 حلقات

#Fitness #Strength Training #Strength #Gym #Wellbeing #Business #Science Of Fitness #Health and Well-Being

すべてのエピソード

1
The Science of Sports Nutrition with Sally Anderson 1:07:23

منذ 8 أيام1:07:23

1:07:23

Step into the world of sports nutrition with this captivating episode featuring Sally Anderson, an expert sports dietitian. In our conversation, we peel back the layers of dietary practices that athletes often grapple with, from misconceptions about carbohydrates to the profound impact body image has on meal choices. Sally brings her extensive background as a competitive lightweight rower and seasoned dietitian to the table, offering insights that bridge personal experience with professional expertise. Throughout the episode, we dissect the essential nutrients that enhance athletic performance, challenging the popular notion that carbohydrates should be eliminated from an athlete’s diet. Instead, Sally advocates for a balanced approach, underscoring the need to time and distribute carbs effectively throughout the day to fuel training sessions efficiently. Listeners will appreciate the nuanced discussions regarding body image and mental wellbeing, particularly in figure-based sports, where the pressure to maintain a certain physique can overshadow performance goals. Sally provides valuable tips on how to cultivate a supportive environment that promotes healthy eating habits without succumbing to restrictive eating patterns. By sharing practical advice for meal planning and preparation, this episode empowers listeners to make informed, nourishing choices that respect their unique needs and goals, transforming the perceived limitations of diet into a framework for enhanced performance and holistic health. Don't miss the opportunity to elevate your understanding of sports nutrition and subscribe to our channel, where we continue to explore the intersections of health, fitness, and wellbeing!…

1
S2 E27 Overcoming Anxiety and Building Resilience Through Self-Awareness w/ Dr. Priyanka Naidu, Psychology Expert 48:59

منذ 24 يومًا48:59

48:59

Dr. Priyanka Naidu's transformative journey from grappling with social anxiety to becoming a celebrated psychology expert is nothing short of inspiring. Picture this: the very challenges that once held her back became the cornerstone of her professional path. You'll gain insights into how Dr. Naidu used her experiences to not only conquer her fears but also help others do the same, teaching us that personality traits aren't fixed but can be evolved through performance psychology and self-awareness. We dive into the powerful intersection of personal growth and public speaking, where Dr. Naidu reflects on family influences and early experiences that shaped her self-perception. We explore how the dual forces of positive and negative reinforcement impact our abilities, and she provides strategies for reframing unhelpful thoughts. Dr. Naidu also brings her expertise in social psychology to the table, exploring the complexities of human beliefs around climate change and the profound importance of maintaining self-worth independent of others’ opinions. As the conversation unfolds, we tackle the trials and triumphs of pursuing a PhD, shedding light on building confidence through adversity and the importance of separating personal identity from academic work. We also explore the innovative realm of mental health tech, featuring the DALA app, and how technology and community initiatives like "Cup of Tea" events can enhance mental well-being. Join us for an enlightening discussion on overcoming anxiety, building resilience, and the transformative power of community and technology in fostering genuine human connections.…

1
S2 E26 Science Of Fitness 10 Years, 10 Lessons w/ Joe & Kieran 50:17

منذ 29 يومًا50:17

50:17

Join the owners of SOF, Kieran Maguire & Joey Agresta in this episode as they dive into 10 lessons learned in 10 years in the fitness industry. Unlock the secrets to building a thriving fitness business with us as we celebrate a decade of growth in the industry. Alongside my co-host Joey Agresta, we share our journey of forging genuine connections within the community and how these relationships have become the backbone of our success. Discover how participating in classes and embracing authenticity has helped us and can help you build a lasting bond with clients, moving beyond just busy sessions to creating a strong and supportive fitness community. Crafting effective fitness programs isn’t just about the workout itself; it’s about aligning expectations with outcomes and ensuring participant satisfaction. Tune in as we dissect the essential components of a successful session, from warm-ups to cooldowns, and the importance of defining clear goals. We also tackle the balance between creating a solid product and the art of marketing, underscoring the need for both structure and creativity to keep clients coming back for more. Through personal anecdotes, we delve into the challenges of expanding a fitness business and the resilience required to overcome adversity. From opening multiple gym facilities to handling unexpected setbacks, our stories highlight the importance of choosing the right partners and pushing through pressure to achieve success. Join us for valuable insights on business growth, effective marketing, and the cultural influences that have shaped our journey, all while learning how to turn obstacles into opportunities.…

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S2 E25 Empowering Women's Health Through Holistic Physiotherapy w/ Paula Hindle 51:48

منذ 5 weeks51:48

51:48

Ever wondered how your mental and physical health are intertwined, or how understanding female hormones can empower your everyday life? Join us for a captivating conversation with Paula Hindle, a leading figure in women's health and physiotherapy, as she reveals her journey from the world of high-level basketball to becoming a pioneer in evidence-based women's health practices. Paula shares her professional evolution, detailing the shift from exercise science to a holistic approach in physiotherapy, influenced by her diverse experiences in orthopedics and cardiac health. Her insights shed light on the dynamic nature of physiotherapy and its crucial role in women's wellness today. Paula's story isn't just about professional achievements; it also includes personal challenges that shaped her approach to healing. She opens up about the life-altering impact of losing a loved one to suicide, which steered her toward exploring the integration of emotional, mental, and spiritual aspects in therapeutic practices. Inspired by thought leaders like Bessel van der Kolk and Peter Levine, Paula discusses the importance of creating safe spaces for patients to uncover their stories, and the evolving understanding of pain science, where emotional and spiritual growth become essential parts of healing journeys. Empowerment is a recurring theme in our discussion, especially with regard to women's health education. Paula emphasises the significance of understanding female hormones beyond their reproductive roles, encouraging listeners to embrace their hormonal "superpowers" in all areas of life. We talk about the necessity of individualised health approaches, the transformational role of technology in self-awareness, and the power of supportive conversations in professional environments. This episode promises to offer invaluable insights for anyone keen on holistic healing and the profound impact of education and support networks in enhancing well-being.…

1
S2 E24 The Power of Physical Activity in Healthcare w/ Sjaan Gomersall, Associate Professor 1:06:03

منذ 6 weeks1:06:03

1:06:03

The Power of Physical Activity in Healthcare with Associate Professor Sjaan Gomersall Associate Professor Sjaan Gomersall takes us on a captivating journey from the world of ballet dancing to becoming an influential figure in physiotherapy and health promotion. As the Associate Director and Principal Research Fellow at the Health and Wellbeing Centre for Research Innovation—cofounded with The University of Queensland and Health and Wellbeing Queensland—Sjaan has dedicated her career to integrating physical activity into healthcare. She is also an Associate Professor in Physiotherapy at the School of Health and Rehabilitation Sciences, The University of Queensland, and serves as the President of the International Society for Physical Activity and Health. In this episode, we explore her unique path, shaped by her family's experiences with disabilities and a serendipitous academic decision that led her to specialise in physical activity measurement. Her inspiring transition from clinical practice to academia highlights her commitment to promoting exercise as a preventive strategy rather than just a treatment tool. We dive into the evolving role of physical activity in healthcare, discussing key challenges faced by health professionals, such as time constraints and the difficulty of maintaining their own healthy habits. Sjaan shares insights on the critical differences between therapeutic exercise prescriptions and general physical activity promotion, emphasising the importance of starting small and leveraging behavior change strategies for long-term success. The impact of social support and technology on fitness behavior is another key topic. From the communal energy of group workouts to the influence of wearable technology and e-health interventions, we examine how these factors shape our exercise habits. Sjaan also provides her perspective on the potential of these technologies to reach underserved populations and foster meaningful connections. As Co-Chair of the Physical Activity in Healthcare Special Interest Group (Asia-Pacific Society for Physical Activity) and a Consultant for the World Health Organization's Physical Activity Unit, Sjaan offers invaluable insights into the integration of physical activity in healthcare consultations. We discuss the need for a cohesive approach that prioritises exercise as a vital component of patient care. Join us for an enlightening discussion that will change the way you think about exercise, health promotion, and the role of physical activity in shaping a healthier future.…

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S2 E23 Optimising Women’s Fitness Through Menstrual Cycle Awareness w/ Emily Adams, Exercise Physiologist 43:01

منذ 7 weeks43:01

43:01

What if understanding your menstrual cycle could optimise your fitness journey? Join us as we uncover the world of women's health and exercise physiology with Emily Adams, a passionate advocate and recent graduate in the field. Emily's journey from an inactive lifestyle to embracing strength training offers inspiration and practical insights, especially for those new to exercise. She shares how her experience in an aged care facility and the influence of a dedicated physiotherapist led her to pursue this fulfilling career. Emily emphasises the importance of group fitness as a supportive entry point into the world of exercise, drawing from her personal transformation to empathise with those hesitant about starting their fitness journey. In our conversation, Emily sheds light on the often misunderstood relationship between the menstrual cycle and physical performance. Discover how her personal challenges with losing and regaining her menstrual cycle, alongside unexpected revelations during a university course, have fueled her mission to educate others on the vital connection between hormones and training. We explore the roles of estrogen and progesterone, debunking common myths about exercise during the luteal phase, and highlight the importance of personalised training schedules that align with hormonal patterns. Emily's experience serves as a reminder of the power of listening to one's body and adapting fitness plans for optimal wellness. This episode isn't just about exercise; it's about fostering a holistic approach to women's health. We discuss how integrating strength training and plyometric exercises can be tailored to different life stages, such as menopause, and the value of maintaining a strong community within fitness programs. By sharing experiences and supporting one another, women can push beyond their perceived limits and achieve comprehensive well-being. For our Brisbane listeners, there's an exciting opportunity to engage with the Science of Fitness's expanding program, and for those further afield, we're working towards bringing this inclusive fitness community online. Join us for a rich exchange of insights and stories that could transform your approach to health and fitness.…

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S2 EP22 Merging Traditional and Modern Healing for Holistic Health w/ Jo Famosa, Health and Wellness Expert 45:40

منذ 8 weeks45:40

45:40

Join us for an insightful conversation with Jo Famosa, a seasoned expert in health and wellness, as we explore the transformative power of integrating traditional and modern healing practices. Jo shares her personal journey through various modalities, including remedial therapy, acupuncture, Ayurveda, and neuroscience, to illuminate the profound connection between physical treatments and mental well-being. Discover how her work with athletes inspired a holistic approach that addresses the underlying causes of chronic health issues, emphasizing the blend of Eastern practices and neurostrategies. We promise you'll gain valuable insights into managing chronic inflammation and toxification from both Ayurvedic and Western perspectives. Learn about the pivotal role of routine, seasonal eating, and exercise in naturally eliminating toxins, much like maintaining a well-oiled machine. Uncover the hidden dangers of chronic hyperventilation and stress, and find out how mindful breathing and movement can lead to a balanced and healthier state. Jo underscores the importance of small, consistent changes in lifestyle that can lead to significant health transformations. We also explore the art of building a compelling future, encouraging listeners to envision a new identity to overcome mental and emotional "stuckness." Jo offers strategies, such as setting achievable goals and embracing the qualities of your future self, to create momentum and excitement for change. The episode wraps up by highlighting the importance of integrative health practices and collaborative healthcare, showcasing the benefits of teamwork among health practitioners to deliver holistic care. Don't miss out on these valuable lessons that empower you to manage your mind and body in harmony.…

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S2 EP21 Creating a Niche in Performance Nutrition w/ Damian Fitzpatrick, CEO of Pillar Performance 1:13:51

منذ 11 weeks1:13:51

1:13:51

Damian Fitzpatrick, a former New South Wales Waratahs rugby player turned entrepreneur, joins us to share his remarkable journey from the field to founding Pillar Performance. Damian opens up about how his battle with sports injuries sparked the idea for his niche performance nutrition brand, now a staple for over 90% of professional teams in Australia. His transition from tackling opponents to tackling business challenges offers a unique perspective on the intersection of athleticism and entrepreneurship. This episode isn't just about Damian's journey; it's a masterclass in navigating the global supplement market and the hurdles that come with it. We discuss the importance of batch-tested products in sports nutrition, the role of agents in rugby, and the dynamics of market forces that drive young athletes to make hasty career decisions. Damian shares his aspirations for working with tennis legend Rafael Nadal while reflecting on how his experiences have shaped his approach to creating innovative micronutrition products. Looking ahead, Damian passionately discusses the future of personalized supplements in healthcare and performance optimization. He emphasizes the need for evidence-based practices and consumer education in a market cluttered with exaggerated claims. As we introduce Tenderfort, a groundbreaking collagen peptide designed for endurance athletes, Damian provides insights into the entrepreneurial mindset required to succeed in this competitive industry. Join us for an episode rich with personal anecdotes, business wisdom, and a glimpse into the future of health and wellness through tailored supplementation.…

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S2 EP20 Merging a passion for sports with a career in physio w/ Sam Sykes, Head of Rehab at Science of Fitness 51:41

منذ 15 weeks51:41

51:41

Ever wondered what it takes to merge a passion for sports with a career in physiotherapy? Join us as Sam Sykes, our new head of rehab, shares his thrilling journey from the football fields of the UK to the world of sports and musculoskeletal physiotherapy. Discover how his personal experiences with sports injuries fueled his ambition to revolutionize treatment methodologies by prioritizing root causes over symptomatic relief. Our rapid-fire questions with Sam reveal his unique preferences and insights into the field, offering a captivating glance into his professional mindset. Explore the shifting tides of physiotherapy practice with us, as we navigate the contrasts between working with elite athletes and those in public healthcare systems. Sam and I discuss the transition towards data-driven assessments that are reshaping patient engagement and compliance, thanks to innovative tools like the Vald system. We also highlight the burgeoning role of gym-based rehabilitation, moving beyond traditional hands-on methods to create structured rehab plans that align with patient goals and enhance recovery outcomes. This holistic approach not only redefines patient treatment but also paves the way for future developments, such as integrated degrees for physiotherapists and exercise scientists. In our discussion, we shed light on the intricate connections between stress, lifestyle, and injury recovery. From the influences of stress on the nervous system to the role of sustainable fitness habits, we underscore the importance of tailoring treatment plans to fit a patient's daily life. Sam shares how maintaining personal fitness routines can enhance physiotherapy practice, drawing from his experiences with marathon and High Rocks training. Together, we emphasize the need for an evolutionary approach in physiotherapy, focusing on sustainable habits and comprehensive care that champions long-term health benefits over quick fixes.…

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S2 EP 19- Exploring CrossFit's Evolution Through Exercise Physiology w/ Matthew Drew, CrossFit Coach and SOF Exercise Physiologist 1:00:33

منذ 16 weeks1:00:33

1:00:33

Discover the unique journey of our newest team member, Matthew Drew, as he transitions from South Africa to Australia and brings a fresh perspective to the Science of Fitness podcast. With an impressive background in CrossFit and exercise physiology, Matty shares insights from his experiences in Durban and Ballina. We dive into the cultural exchanges and explore how CrossFit can evolve by integrating principles from exercise physiology, emphasizing strength and conditioning. Join us as we navigate the nuanced differences between CrossFit as a sport and exercise physiology as a scientific discipline. We explore the importance of balancing high-intensity training with overall wellness. The conversation highlights personal fitness passions, such as mobility in strength training, and examines competitive athletes' contrasting goals with those pursuing general health. Matty sheds light on how listening to one's body and setting long-term goals can prevent overtraining and foster continuous improvement. Get ready to explore training optimization for sports like CrossFit, rugby, and swimming, and learn how integrating weightlifting, conditioning, and gymnastics can enhance performance. We discuss the critical role of foundational exercises in improving quality of life, particularly for older adults, and the risks associated with competitive training. Matty and I also delve into the benefits of community in fitness, using wearables to manage fatigue, and the art of balancing life stressors with training intensity. This episode is a treasure trove of valuable insights for anyone passionate about achieving peak fitness and wellness.…

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EP 9 The Solo Series - The Five Pillars of Professional High Performance w/ Kieran Maguire 26:11

منذ 17 weeks26:11

26:11

Unlock the secrets to high performance by tuning into our latest episode, where we reveal how mastering the connection between physical health and career success can transform your professional journey. By adopting the Elevate program’s five pillars of high performance, you'll learn practical strategies for maintaining physical and mental clarity, preventing injuries, and ensuring long-term career success. Our motto, "don't let your career kill you; kill your career instead," serves as a wake-up call to prioritize well-being over work stress. We dive into techniques that balance pushing your fitness limits with injury prevention, empowering you to create a sustainable path to excellence. Explore the vital roles of endurance, resilience, and effective stress management with us as we guide you through optimizing your physical health. Discover how regular exercise, like simple morning walks, can elevate your metabolic health and energy levels, boosting both your productivity and overall well-being. We also touch on essential relaxation techniques and the importance of quality sleep to maintain your health in high-stress careers. Our detailed discussion offers an actionable roadmap for integrating physical wellness into your professional life, ensuring you don't just survive, but thrive in your career.…

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EP 8 The Solo Series - Your Fitness Longevity Checklist w/ Kieran Maguire 22:38

منذ 18 weeks22:38

22:38

What if you could unlock the secrets to staying fit and healthy well into your later years? Join us on the Science of Fitness podcast as we unravel the fitness longevity checklist - a blueprint designed to enhance your life beyond 50. We delve into the fundamental elements that contribute to healthy aging, such as grip strength, ankle range of motion, aerobic fitness, and compound strength. Discover why grip strength is not just about firm handshakes but a key predictor of overall wellness. We share practical exercises like pulling and hanging activities that can boost not only your muscle health but also your cognitive faculties, helping you maintain independence as you age. Our conversation continues with a deep dive into the world of cardiovascular fitness and strength, tailored for those over 50. Explore how simple pleasures like walking and golfing can be powerful tools for longevity when combined with thoughtful approaches such as zone two training and HIIT. Learn the transformative power of compound strength exercises like deadlifts and squats for building a stable, robust body that resists falls and injury. As we guide you through these insights, you'll find yourself inspired to shift focus from short-term aesthetic goals to long-term functional capabilities. Equip yourself with the knowledge to not only survive but thrive, ensuring a vibrant and active life no matter your age.…

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EP 7 The Solo Series - A Five-Point Quality Assurance Checklist of a Group Fitness Program w/ Kieran Maguire 18:22

منذ 19 weeks18:22

18:22

Embark on a transformative fitness journey with us as we reveal a foolproof five-point checklist to sift through the multitude of group fitness programs vying for your attention. Ever wondered if a fitness class is truly worth your time and effort? We provide the blueprint to distinguish top-tier programs from those that might leave you more injured than inspired. Tune in to learn how to identify programs that prioritize safety, regular assessments, and effective planning, ultimately leading to superior results and a more rewarding fitness experience. Discover the critical importance of personalizing your fitness routine for success, considering essential factors like energy levels and physical limitations. Our conversation highlights the benefits of incorporating recovery strategies, including yoga and breath work, and how they can profoundly impact your performance. We also dive into the game-changing role of understanding the menstrual cycle in fitness planning. By focusing on impeccable technique and individual needs, you'll unlock the secrets to long-term health benefits. Get ready to prioritize programs that ensure safe, regular participation, setting you on a path to sustained health and vitality.…

1
S2 EP 018 - The differences between Australian and American S&C training w/ Darius Reese, Head of Strength and Conditioning at SOF 1:01:30

منذ 22 weeks1:01:30

1:01:30

What role does networking play in building a successful career in strength and conditioning? Join us on the Science of Fitness podcast as we welcome our newest recruit, Darius Reese, who shares his inspiring journey into the world of strength and conditioning. Originally hailing from the United States, Darius was driven by a deep desire to help his younger brother excel in sports, which led him on a path that included studying kinesiology at San Jose State University and a pivotal internship at Portland State. Darius's story is one of determination and resourcefulness, navigating unpaid internships and leveraging strategic connections that eventually opened doors at Stanford University, setting the stage for his successful career. The episode delves into the critical aspects of athlete development and injury prevention, highlighting the differences between training systems in the United States and Australia. Darius discusses the importance of individualized training programs and the role of mindset in reaching peak performance, drawing from his experiences with elite athletes like Christian McCaffrey and Bryce Love. We also underscore the significance of building positive habits early in an athlete's career and the value of expert guidance in fitness and exercise. Whether you're an aspiring coach or a fitness enthusiast, this episode is packed with valuable insights into the multifaceted world of strength and conditioning.…

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S2 EP 017 - Hard work is the backbone of Australian sport w/ Charlotte Caslick, Aussie 7's Captain and Olympic Gold Medalist 51:31

منذ 23 weeks51:31

51:31

Can early sporting experiences shape future champions? Discover how Charlotte Caslick's journey from touch football to Rugby Sevens Olympic stardom was sparked by the 2000 Olympics and fuelled by her supportive family and school environment. In this episode, Charlotte shares how her multi-sport background and initial aspirations in social work formed a foundation that would eventually lead her to a professional rugby career. Her story is a testament to the transformational power of sports, perseverance, and community. Charlotte discusses the importance of cross-training and how playing various sports like hockey and cricket enhanced her vision, coordination, and reflexes. She also sheds light on why watching full games is crucial for understanding strategic complexities and how evolving roles within a team requires robust communication and collaboration. In today's episode we cover Building team unity amongst elite athletes Staying composed during high-stakes moments Resilience and team environment in the Australian Rugby Sevens programs The importance of a strong aerobic base in training The life skills gained through sport and the promising future of women's rugby in Australia and abroad…

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