Special Episode: Modern Therapist’s Consumer Guide on Relias

The Modern Therapist's Survival Guide with Curt Widhalm and Katie Vernoy

Special Episode: Modern Therapist's Consumer Guide on Relias

Curt and Katie talk with Candace Wallace, Chief Customer Officer at Relias, about how this tech-enabled platform supports therapist training, infrastructure, and regulatory compliance. Candace explains how Relias helps practices of all sizes reduce admin burdens, improve staff retention, and compete in a changing behavioral health landscape. This episode is part of our Modern Therapist Consumer Guide, where we explore tools and services designed for therapists and their clients.

About Our Guest:
Candace Wallace is the Chief Customer Officer at Relias, overseeing Customer Success, Renewals, Support, and Professional Services. Since joining in 2013, she’s led several key teams and now focuses on delivering customer value at scale. With degrees in Archaeology and Religion from Baylor University, Candace’s career path includes both compliance consulting and a deep commitment to healthcare systems transformation.

Key Takeaways:

• Relias reduces administrative burdens to improve patient care

• Solutions are tailored to solo, small, and large practices alike

• Training, leadership development, and compliance tracking in one platform

• Helps therapist-led organizations stay competitive and grow sustainably

• Started with small providers—continues to focus on accessible, effective tools

For full show notes and transcripts, visit:
https://www.mtsgpodcast.com

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Linktree Creative Credits:
Voice Over by DW McCann
Music by Crystal Grooms Mangano