Performance Coaching: Navigating the Four Stages of Organizational Maturity with Tiffany Gaskell

The Mark Divine Show

Tiffany, Founder and Co-CEO of Performance Consultants, is a leading expert in performance coaching and cultural transformation. With 20 years of experience advising Fortune 500 and FTSE 100 executives, she has developed tools like Coaching for Performance ROI and Impact 360 to quantify coaching benefits and leadership impact. She co-authored "Coaching for Performance" and frequently speaks on transformational leadership and corporate culture evolution. Tiffany has appeared in the Financial Times, The Guardian, BBC Radio 4, and Michael Lewis’s podcast, "The Coach in Your Head."

Key Takeaways

• Cultural Maturity Model: Organizations progress through four stages of cultural maturity, from low to high performance: impulsive, hierarchical, independent, and interdependent. The highest-performing cultures are interdependent, where values and vision unite people, and they believe they're truly successful together.

• Mindset Shift for Leaders: A transformational leadership mindset views people as being on a learning journey and as perfectly capable, resourceful, and whole. This shift from seeing people as problems to seeing their potential can significantly impact leadership effectiveness and organizational culture.

• Importance of Trust and Authenticity: High-trust, high-reliability organizations are better equipped to navigate extreme risks and uncertainties. Authenticity in leadership is crucial for "rehumanizing" the workplace and creating an environment where people can fulfill their potential.

• Coaching for Performance: The GROW model (Goal, Reality, Options, Will) is a widely used coaching framework, but the magic happens in the underpinning skills - like holding someone as full of potential and capable of achieving anything they set their heart on. Effective coaching often involves helping people remove obstacles and shift from fear to trust.

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Links for Tiffany

Website

LinkedIn