174. Prioritising Workload and Managing Expectations

Secrets From a Coach - Debbie Green & Laura Thomson's Podcast

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Our latest 5-part series is all about Managing a Continuous Workload, where we explore strategies for handling a busy workload that never seems to have a lull. This first episode is all about prioritising workload and communicating clearly to people so expectations - if not matched, are at least managed well. We share our CLAWS tool to decide who and how to update people, and the STROKE checklist for absolute clarity throughout a task or project. We demo an example of how to say no, and our number one top tip for handling even the most trickiest of stakeholders. And it involves paws.
A good listen for those who are finding workload volumes a challenge at the moment, or want to support others with practical ideas to convert problems in to solutions.
Hot topic for you? Take a deeper dive in our related episodes:
Ep. 167 Keeping Optimistic During Challenge
Ep. 113 Managing Expectations - Who's Job?
Ep. 131 Reducing Blame Forming Within a Hybrid Team
Ep.120 Employee Engagement is a Two-Way Street

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1. Managing Workload in Evolving Workplace (00:00:03)

2. Importance of Clear Communication in Business (00:05:21)

3. Effective Time Management and Communication (00:12:42)

4. Managing Expectations and Prioritizing Tasks (00:22:57)

5. Setting Boundaries and Saying No (00:27:21)