أفضل بودكاسات Karen Christensen (2024)

1
How to Grow Your Business the Right Way: Tips from a $50 Million Roofer Who Retired at Age 47 | Ken Kelly 26:15

1d ago26:15

26:15

In this episode, CCN Director of Member & Partner Experience Drew Barto is joined by Ken Kelly. Ken took over his family business—Kelly Roofing—in 1993 and grew it to $50 million in annual revenue and 300+ employees. He sold the business in 2020 and retired at the age of 47. Ken shares his expert insight on how to properly grow a contracting busine…

1
What Contractors Need to Know About New Lead Gen Laws Before 2025 and How AI Can Help | Nate Joens 23:05

23d ago23:05

23:05

As of January 2025, new FCC lead generation laws will require contractors to have explicit 1:1 consent to call or text leads, impacting how companies can engage with their potential customers. Home improvement companies have until the end of 2024 to freely contact existing leads, making it crucial to ramp up outreach efforts before the laws take ef…

1
Chicagoland Siding, Window, and Door Contractor Talks Marketing Success & Growing Tech Stack | Tara Dawn 29:16

1M ago29:16

29:16

In this episode, CCN Director of Member & Partner Experience Drew Barto is joined by Opal Enterprises Co-Owner and long-time CCN member Tara Dawn. Tara shares how she’s doing more with what she has and how she uses a mix of traditional and modern marketing vehicles with an ever-growing tech stack to improve sales processes and increase lead flow. D…

1
The Benefits of Adding Low-Ticket, High-Margin Home Improvement Products to a Contractor's Portfolio | Karen Sager 20:55

2M ago20:55

20:55

In this episode, CCN Director of Member & Partner Experience Drew Barto talks with MicroMeshGutterGuards.com (MMGG) President & CEO Karen Sager. Karen unveils the benefits of adding low-ticket, high-margin product lines that can be installed quickly to inject consistent cash into any contractor’s business. You’ll learn details of her fast-to-cash c…

1
How Contractors Can Create Effective Lead-Nurturing Email Campaigns | Jenni McMorran 20:54

3M ago20:54

20:54

In this episode, CCN Director of Member & Partner Experience Drew Barto talks with Renoworks Contractor Channel Partner Manager Jenni McMorran. The discussion is centered around employing effective email campaigns that result in booking more appointments and closing more sales. You will learn best practices for capturing email addresses, creating u…

1
A Discussion About New Initiatives at Certified Contractors Network | Drew Barto 39:31

4M ago39:31

39:31

In this episode, Gary talks with CCN’s new Director of Member and Partner Experience. The discussion will address many of the new initiatives at CCN, including some changes to our Contractors Toolbox podcast. Other topics will be strategic partnerships, The new L&D branding of CCN University, and changes coming to our financing program, all of whic…

1
The Ins and Outs of Offering Financing Options In Your Business | Neal Christensen 47:21

7M ago47:21

47:21

In this episode, Gary talks with Neal Christensen, Assistant Vice President and Relationship Manager at Enerbank. Neal discusses the benefits of financing and various payment options. He talks about the impact it has on cash flow, the financing process, how it increases viable leads for contractors, the positive impact on close rates, and more. He …

1
Effectively Utilizing Visualization Tools to Improve Your Sales Process | Brad Finck 26:00

9M ago26:00

26:00

In this episode, Gary talks with Brad Finck, Senior Vice President at Renoworks Software. Renoworks is a market leader in providing various visualization tools for a more professional and sophisticated demo in the customer’s home. Brad talks about how these visualization tools can also be utilized on your website, in social media marketing, home sh…

1
A Contractor with a Passion for Technology Builds a Phenomenal Solution for Contractors | Isaac Barlow 24:23

9M ago24:23

24:23

In this episode, Gary talks with Isaac Barlow, the Founder of BusyBusy. BusyBusy is a technology solution that raises the bar on field labor management and job costing. Isaac talks about how he created the BusyBusy solution for his own contracting company and the results were so strong after 4 years that they began offering the solution to the indu…

1
120. Butterfly's Digital Revolution In Ultrasound: A Conversation with Darius Shahida 35:19

10M ago35:19

35:19

Five years ago, Darius Shahida, a member of the HBS Class of 2019, joined us in the podcast studio to discuss how Butterfly Network, a disruptive startup where he was employed as Chief Growth Officer, was working to revolutionize the ultrasound industry. Now, as the company's Chief Strategy Officer and Chief Business Development Officer, he joins h…

1
How a California Roofing Contractor Successfully Scaled his business to $29M | Pete Scudder 32:25

10M ago32:25

32:25

In this episode, Gary talks with Pete Scudder, owner of Scudder Roofing in Marino, CA. Pete talks about how he got his start in the industry at 18 years old and launched his own company at 24. With a family to feed, Pete talks about what it took to get his business off the ground, how he learned to become a strong business leader, and how he succes…

1
119. Right Kind Of Wrong: A Conversation with Amy Edmondson 36:43

11M ago36:43

36:43

In this episode, Amy Edmondson, sharing insights from her new book, Right Kind of Wrong: The Science of Failing Well, reminds listeners, "The most successful among us have not failed less often than the rest of us. They’ve failed more often – right kind of wrong failures." Hosted by Scott Anthony, the two engage in a fascinating conversation coveri…

1
118. Leading Into The Age Of AI Through Fusion Strategy: A Panel Discussion 59:39

11M ago59:39

59:39

The promise of artificial intelligence is immense and companies that view AI as an enabler of corporate transformation can reap potentially enormous benefits in terms of both value creation and growth. In this panel discussion, Freddy Solis hosts his Innosight colleague and co-leader in the company’s global AI practice, Shari Parvarandeh, along wit…

1
117. Creating Pathways To Opportunity at Western Governors University: A Conversation with Scott Pulsipher 45:15

1y ago45:15

45:15

Higher education has long been on an unsustainable trajectory, with rising costs - and subsequent debt passed on to students - hindering the ability of many to get ahead. In this episode of The Disruptive Voice, education author and researcher, Michael Horn, hosts fellow Harvard Business School alumnus Scott Pulsipher, President of Western Governor…

1
How an Ohio Contractor went from a Storm Business to a Booming Retail Contractor | Jon Qualls 29:37

1y ago29:37

29:37

In this episode, Gary talks with Jon Qualls, President and Co-Owner of Bo Lacey Construction. Jon talks about how he forged a close friendship with his business partner, Kevin Lacey, after they played football together in college. He talks about how their first 3 years in business were focused on storms and they came close to going out of business …

1
A Pittsburgh-Based Contractor Leverages His Corporate Background to Launch and Build His Window and Door Business | Steve Rennekamp 33:32

1y ago33:32

33:32

In this episode, Gary talks with Steve Rennekamp, founder and CEO of Energy Swing Windows and Doors. Steve has a fascinating background. He talks about how he earned an Engineering degree and was recruited right out of school to work for Alcoa. He spent 33 years at the company in various roles and truly learned many functional areas of business dur…

1
A Michigan Roofing Contractor Overcomes Challenges and Scales His Business | Jeff Nunham 28:55

1y ago28:55

28:55

In this episode, Gary talks with Jeff Nunham, Owner and CEO of Precision Roofing Services. Jeff talks about how he started his roofing company in 2001 and it took him 14 years to surpass $1 million in revenue in 2015. As he sharpened his business skills and surrounded himself with the right talent, he was able to 11X his revenue in 8 years. Jeff no…

1
116. Four Companies Creating a Market for Solar Energy in Nigeria: A Conversation with Efosa Ojomo and Sandy Sanchez 32:53

1y ago32:53

32:53

Last June, Efosa Ojomo and Sandy Sanchez were on the podcast to discuss the process of market creation - discovery, distribution, and democratization - and specifically, as it applied to the creation of a market for solar energy in Nigeria. In this new episode, they return to the recording studio to share with us specific examples of four companies…

1
A Deep Look at Contractor Merchant Services from a Market Leader in the Business Jaron Rice 40:18

1y ago40:18

40:18

In this episode, Gary talks with Jaron Rice, founder and CEO of Magothy Payments. Jaron talks about how he got into the payments industry specifically focusing on home improvement and home services contractors. He then gets into “effective rates” and how to properly calculate them. Jaron discusses funding delays and the ways to avoid them. The conv…

1
How A Rural PA Roofer Built a Highly Successful Company Based on Servant Leadership | Anson Martin 32:40

1y ago32:40

32:40

In this episode, Gary talks with Anson Martin, the founder and CEO of Valley Roofing and Exteriors based in Harrisonburg, VA. Anson talks about how he only has an 8th-grade education and started working for a builder when he was 17 years old. He was drawn to roofing and favored that trade over all other trades within the construction umbrella. Anso…

1
Learn How This GM Worked Closely with an Owner to Rapidly Scale a Contracting Firm | Danielle Jones 27:56

1y ago27:56

27:56

In this episode, Gary talks with Danielle Jones, General Manager of Hutcherson Construction in Michigan. Danielle shares the Hutcherson Construction story and speaks about their rapid growth over the past several years. She discusses the importance of implementing formal systems and processes and how that transformed their company. With a longtime …

1
115. Build The Life You Want: A Conversation with Arthur Brooks and Karen Dillon 45:31

1y ago45:31

45:31

Arthur Brooks teaches a popular course at Harvard Business School called “Leadership and Happiness.” One important underpinning of the course is that science can help us to better understand what will actually make us happier – and Arthur has worked hard to incorporate these concepts into his own life. Recently, he teamed up with Oprah Winfrey to w…

1
How Technology Can Improve Payroll Waste and Job Costing for Greater Profits | Derrik Shakespear 45:44

1y ago45:44

45:44

In this episode, Gary talks with Derrik Shakespear, Chief Revenue Officer for BusyBusy, a technology company focused on improving profitability for home improvement contractors. Derrik talks about the company’s founder who owns 5 contracting companies and how his passion for technology, math, and data led him to start BusyBusy to solve job site cha…

1
114. The Role of Senior Executives in Leading New Growth Initiatives: A Conversation with Robyn Bolton 31:01

1y ago31:01

31:01

The Business Model Framework draws an important distinction between a company's Priorities (that is, its Value Proposition and Profit Formula) and its Capabilities. Regarding the latter, which are more effective drivers of corporate innovation – Processes or Resources? The answer to this question, of course, depends on an organization's circumstanc…

1
A Look At the Distribution Side of the Home Improvement and Remodeling Industry | Greg Bloom 33:41

1y ago33:41

33:41

In this episode, Gary talks with Greg Bloom, Vice President of National Strategic Accounts for Beacon Building Products. Greg talks about the state of the building material distribution industry, how it was impacted during the pandemic, and how it has fared post-pandemic. Greg also discusses the consolidation in the distribution space and his view …

1
Revolutionizing Your Lead Mix with Face-to-Face Marketing | Megan Beattie 43:58

1y ago43:58

43:58

In this episode, Gary talks with Megan Beattie, an industry veteran who specializes in face-to-face marketing. Megan discusses the various ways contractors are effectively engaging in face-to-face marketing and she zeroes in on 4 of the common ways contractors can effectively engage in this type of marketing. Megan also talks about the importance o…

1
113. The Capitalist's Dilemma: A Conversation with Derek van Bever 47:16

1y ago47:16

47:16

"In our view, the crux of the problem is that investments in different types of innovation affect economies (and companies) in very different ways – but are evaluated using the same (flawed) metrics. Specifically, financial markets – and companies themselves – use assessment metrics that make innovations that eliminate jobs more attractive than tho…

1
A Strategic Partnership Initiative to Help Contractors Increase Close Rates &Ticket Value | Peter Ingraham 36:12

1y ago36:12

36:12

In this episode, Gary speaks with Peter Ingraham, Director of Strategic Partnerships at Ingage. Peter and Gary talk about the initiative Ingage and CCN have been building out together, by marrying CCN’s proprietary 5P Sales Process with Ingage’s proprietary presentation and analytics software. The result is a highly professional presentation that s…

1
New York Computer Science Professional Creates a Unique CRM For Contractors | Jonathan Weinberg 33:36

1y ago33:36

33:36

In this episode, Gary talks with Jonathan Weinberg, the Founder and CEO of Builder Prime. Jonathan talks about how he was introduced to the home improvement contracting industry and how he initially set out to use his Computer Science degrees to create tech software that supported contractors with solutions for estimation and production, however, h…

1
A Close Look at Lead Generation Strategy and Execution | Jim Mallers 37:41

1+ y ago37:41

37:41

In this episode, Gary talks with Jim Mallers, Vice President of Sales and Partnerships the EverCommerce Marketing Technology Solutions Group. Jim talks about the differences between lead generation firms and how contractors should evaluate lead generation partners as they grow their businesses. He also explains how contractors should go about expan…

1
112. The Microstress Effect: A Conversation with Rob Cross and Karen Dillon 48:38

1+ y ago48:38

48:38

Clayton Christensen, in a 2012 Tedx Talk, while drawing on insights from How Will You Measure Your Life, said, "The way we invest our time and energy and talents (sometimes) causes us to implement a strategy that we wouldn't at all plan to pursue." Now, his co-author on that book, Karen Dillon, has partnered with Rob Cross to write The Microstress …

1
A Look at the Updates to CCN's Learning and Development Programs | Melissa Nicholson 27:33

1+ y ago27:33

27:33

In this episode, Gary talks with CCN’s Melissa Nicholson, who is responsible for our learning and development programs at CCN. The conversation covers the return of in-person bootcamp, the addition of several self-paced courses on CCN’s new Learning Management System (LMS), and the addition of several mini-courses on specific topics that will also …

1
How a PA Roofing and Solar Contractor Scaled his Business From $800K to $27M in 12 Years | James Henriques 35:26

1+ y ago35:26

35:26

In this episode, Gary talks with James Henriques, owner of Pinnacle Exteriors, based in Allentown, PA. James talks about his humble beginnings, his willingness to take risks and to never fear failure. He talks about the importance of working hard and learning from others. James also discussed the impact that CCN had on his business, and he refers t…

1
The Importance of Excellent Documentation Throughout the Sales and Production Process | Nick Brouillette 34:47

1+ y ago34:47

34:47

In this episode, Gary talks with Nick Brouillette, head of business development for CompanyCam. Nick talks about the importance of excellent documentation for contractors. He explains how internally it helps keep teams organized and on the same page day to day. Nick also explains why this documentation is so important when communicating with homeow…

1
111. Creating a Market for Solar Energy in Nigeria: A Conversation with Efosa Ojomo 33:44

1+ y ago33:44

33:44

Nigeria is home to the largest energy deficit in the world. What can be done to address the striking level of energy poverty in the country? Clayton Christensen used to say that good theory helps us to explain the world but that great theory helps us to transform it. With this in mind, co-author with Clay of The Prosperity Paradox, Efosa Ojomo, joi…

1
A Source for Keeping Contractors in the Know About All Things Metal | Heidi Ellsworth 33:18

1+ y ago33:18

33:18

Heidi Ellsworth is the CEO of Roofers Coffee Shop. She discusses the launch of Metal Coffee Shop last summer and everything it now has to offer to the overall industry. Metal Coffee Shop is breaking new ground in digital marketing for all things metal in the construction industry. Metal Coffee Shop offers a one-of-a-kind educational, informational,…

1
San Francisco Contractor Builds a Thriving Roofing Company | Carlos Rodriguez 31:28

1+ y ago31:28

31:28

In this episode, Gary talks with Carlos Rodriguez, owner of Mr. Roofing, based in San Francisco, CA. Carlos talks about how he and his parents immigrated to the U.S. and his father started his own roofing company. Carlos took over the business in the late 1990s and has grown Mr. Roofing into an extraordinarily successful roofing company. Carlos tal…

1
Maryland Contractor Takes His Business to the Next Level | Brett Cohen 46:14

1+ y ago46:14

46:14

In this episode, Gary talks with Brett Cohen, owner of Kitchen Saver, based in Owings Mills, MD. Brett talks about the steps he took to transform a small and unprofitable business that he acquired from his father-in-law, into a thriving business with rapidly growing revenues and profits. Two key areas Brett focused on were his people and his perfor…

1
110. Why AI Hasn't Helped Radiology (Until Now): A Conversation with Cameron Andrews 52:57

1+ y ago52:57

52:57

Radiology touches around 80% of all hospital and health system visits, impacting nearly every specialty in medicine. However, the incumbent radiology IT system infrastructure places the promise and power of AI out of reach for practitioners. Though radiology has historically been on the cutting edge of technological advancements in medicine, e.g. i…

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