Church planting is more like custom craftsmanship than we give it credit for. It's been industrialized and monetized but rarely maximized. And while most planters start with noble intentions, the grind wears on leaders and the urge to copy someone else takes hold. But in church planting, there's not a one size strategy that fits all. And even when you think you get it dialed in, things change and surprises come. This is One Size Fits None: a collection of conversations with church planters t ...
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This podcast is a place to have real conversations about life Anderson Miller, 3rd round MLB Draft pick & 9 year pro Baseball player with the Royals & Dodgers hosts Unfinished. Please enjoy & share these episodes with anyone you think would enjoy them. Leave a 5 star review & subscribe!
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Would you like some music to go with your story? Alex Austin hopes you will. He’s integrated the work of 20 contemporary bands and 40 songs into The Red Album of Asbury Park Remixed. It’s the late Sixties, the Beatles intact, Jimi Hendrix exploding and the Doors demanding the world. And on the East Coast, famed resort Asbury Park, New Jersey, will become the epicenter of a new brand of rock and roll. But in January 1968, a boardwalk Liverpool lies in the future. Escalating crime and a fading ...
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Interviews, stories and lessons learned from experienced crisis leaders. Being an effective leader in a corporate or public crisis situation requires knowledge, tenacity, and influencing skills. Unfortunately, most of us don't get much training or real experience dealing with crisis situations. On this podcast, we will talk with people who have lived through major crisis events and we will tap their experience and stories from the front lines of crisis management. Your host, Tom Mueller, is ...
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reflections & takeaways from Unfinished Summer School. Thank you for your support.
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EP 40 Ariana Grande concert bombing part 2: crisis response at the Manchester Arena with Amanda Coleman
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Send us a text How do you keep your team going when every second counts and the stakes couldn't be higher? Join us as Amanda Coleman, a press officer with the Greater Manchester Police at the time the incident occurred, shares her gripping experience managing the aftermath of the Manchester Arena terrorist attack. Amanda opens up about the initial …
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EP 39 Bombing at the Ariana Grande concert in England, part 1: navigating the police response and incident communications with Amanda Coleman
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Send us a text On today's episode we take you back to a terrorist bombing at the Ariana Grande concert in Manchester, England in 2017. A suicide bomber detonated a backpack bomb loaded with nails just after the concert ended, killing 22 concertgoers and injuring hundreds more. The Islamic State claimed responsibility for the attack. Our guest today…
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EP 38 Lahaina wildfire response - part 2 of our conversation with Michael Brogan
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Send us a text Ever wondered how coordinated disaster response efforts come together in the face of devastating wildfires? Join us on this week's Leading in a Crisis as we sit down with Michael, who has firsthand experience on the ground during the Lahaina wildfires in Hawaii. Discover the intricate role the US Army Corps of Engineers played in uni…
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EP 37 Listen to the elders - mass casualties and lessons learned from the Lahaina wildfire with Michael Brogan
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Send us a text How does one navigate the chaos of a natural disaster while ensuring cultural respect and effective communication? Join us as we dive into the compelling and heart-wrenching story of the Lahaina wildfire in Hawaii through the eyes of Michael Brogan, a seasoned public affairs expert. He recounts the sheer devastation he witnessed in L…
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EP 36 Artificial Intelligence for crisis planning and support: Entrepreneur Justin Snair and Preppr.ai
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Send us a text Can AI really revolutionize crisis management? Today, we're joined by Justin Snair, the brilliant mind behind Preppr.ai, to discuss how artificial intelligence is transforming the landscape of emergency preparedness. From his roots in the Marine Corps to his innovative work with under-resourced organizations, Justin shares his unique…
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EP 35 Leading in a crisis - lessons and advice from a first time PIO and Deputy (Part 2)
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Send us a text On this episode, we continue our conversation with Will Fitzgerald and Celina Cardenas from Occidental Petroleum recounting their first time serving in leadership roles for a major crisis exercise. Ever wondered how leaders maintain composure and maneuver through the chaos of a crisis? That's exactly what we uncover with Will and Cel…
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EP 34 Inside Occidental Petroleum's Gulf of Mexico Oil Spill Drill with Will Fitzgerald and Celina Cardenas
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Send us a text On this episode, two first time leaders in a major oil spill response drill share their experiences, thoughts, and insights into leading during a major crisis. Occidental Petroleum tapped Will Fitzgerald and Celina Cardenas to serve as public information officer and deputy PIO for a recent drill, giving them their first taste of lead…
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EP 33 John Breed on counseling CEOs and leading in a crisis
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Send us a text Unlock the secrets of crisis leadership with the wisdom of corporate communication maestro, John Breed, manager of community and external affairs at ChampionX. We think John wins the award for working with most CEOs in a career, and he shares some of his tips for managing those relationships, particularly in a crisis. Our conversatio…
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EP 32 Mastering Crisis Leadership with Incident Commander Dan Smiley
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Send us a text Emergency situations don't come with a playbook, but when they strike, it's leaders like incident commander Dan Smiley who orchestrate the chaos into coherence. In our latest episode, Dan reveals the behind-the-scenes drama when multiple agencies, such as the EPA and Coast Guard, must unite under the banner of Unified Command. He giv…
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EP 31 Incorporating Artificial Intelligence into a crisis response, with Dan Smiley
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Send us a text Prepare to navigate the stormy seas of crisis management as we welcome the unparalleled expertise of Dan Smiley, whose storied career has taken him from the decks of the Coast Guard to the forefront of oil spill response. Now, as a consultant and podcast voice on crisis leadership, Dan steps aboard our show to chart the integration o…
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EP 30 Baltimore Bridge Collapse: Review of the Communications Response
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Send us a text On this episode, Tom and Marc review the communications coming out from the various parties involved in the Francis Scott Key Bridge collapse in Baltimore. This is a complex response involving numerous federal, state, and local agencies, with communications coming from several different groups. Tom and Marc parse through the communic…
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EP29 Silly season in America: protecting your brand during the presidential election
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Send us a text Steer clear of the political quagmire and keep your brand afloat during election season! Join host Tom Mueller and guest Kathy Leach from Brand Insights as we traverse the complex terrain of brand risk management amidst the uproar of political campaigns. Discover essential strategies for maintaining your company's integrity without b…
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EP 28 Risk Communication vs. crisis communication - say what? With Ann Hayward Walker
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Send us a text Join us for an engaging conversation around risk communication - not the same as crisis communication - with Ann Hayward Walker, a seasoned scientific advisor who has worked major incidents including Deepwater Horizon and Exxon Valdez. Ann has spent many years exploring how people process perceived risk and how an incident management…
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EP 27 Forging Unshakeable Trust: The Role of Community Advisory Panels in Crisis Management with Marysue Knowles
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Send us a text Unlock the secrets to building unshakeable trust between companies and communities with our expert guest, Mary Sue Knowles. With over two decades of expertise, Mary Sue unravels the significance of community advisory panels (CAPs) for effective crisis management and the cultivation of long-term relationships. This episode is a goldmi…
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EP 26 Driving engagement (and adrenaline) using live social media simulations for crisis training, with Geoff Paddock
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Send us a text On this episode, we discuss the value of using live, interactive social media simulation for a realistic experience during crisis training exercises. We're joined by Geoff Paddock, a journalist-turned-communications expert based in the UK, who brings a wealth of experience in the nuclear and chemical sectors. With Geoff we dissect ho…
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EP 24 Crisis response for nonprofits - when trust is on the line, with Randy Sumner
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Send us a text Discover the crucial elements of crisis management for nonprofits as Randy Sumner of WPNT Communications joins us to unravel the complexities these organizations encounter during turbulent times. Our enlightening discussion ventures into the necessity of meticulous preparation and the adoption of transparent practices to safeguard pu…
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EP 25 Crisis response for nonprofits - Part 2 with Randy Sumner
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Send us a text Crisis strikes without warning, and the mettle of non-profits is tested in the heat of the moment. This is part 2 of our sit down with Randy Sumner, the seasoned crisis management expert with a wealth of experience from his days as a television news journalist to his current role as an executive coach and crisis trainer at WPNT Commu…
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EP 23 Reviewing crisis communications around Alaska Airlines in-flight emergency Part 2
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Send us a text Join the conversation with Tom Mueller and Mark Mullen as we dissect the high-stakes world of crisis management, offering a rare glimpse into Boeing's strategic playbook during the Alaska Airlines incident. Through the lens of crisis communication experts, we unravel the complexities of swift, competing responses amidst public scruti…
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EP 22 Case study: Alaska Airlines and Boeing response to the door plug incident
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Send us a text This week Marc and Tom review a case study Tom prepared around the recent Alaska Airlines in-flight emergency involving a suddenly missing door plug on the aircraft. Tom pulled together a case study around early phase crisis communications and he and Marc review and discuss how the three companies involved communicated to their stake…
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28. Taylor Hearn "Year In Review" Trusting God, Going to Japan in 2024, & Playing for 3 MLB Teams in 2023
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Taylor Hearn finishes off 2023 in an amazing way. Enjoy this conversation with Hiroshima Carp pitcher, and also member of the Rangers, Royals, & Braves at different points in the 2023 season. Drafted 4 different times out of high school, playing for 5 different MLB organizations, we reflect on his journey to now, lessons learned along the way, and …
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27. Dalton Rushing "Year In Review", Los Angeles Dodgers No. #1 Prospect
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2023 is coming to a close and I cant think of a better way to end the year than with a couple episodes reflecting on the last 12 months. Dalton Rushing, the Dodgers No.1 prospect reflects on a year that had him on top of the world, playing in the MLB Futures game and then for 2 months after struggling and learning more from the game than he ever ha…
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26. Alec Zumwalt "Coach" Series, Kansas City Royals Major League Hitting Coach
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Alec Zumwalt, Major League Hitting Coach, Senior Director of Hitting Performance, Husband, & father of 6 took time out of his busy schedule to join Unfinished. Enjoy this very special conversation and episode with one of the best coaches that I have ever had! Our final episode of the Coach Series is here. Share with a friend, share with a Royals fa…
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25. Jason Fergerson & Tanner Napier "Coach" Series - Lafayette High School
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Tanner Napier, Wide Receivers coach & Jason Fergerson, Defensive Coordinator AND also, my childhood & high school teammates, join Unfinished... Lafayette High School! Lexington, KY! Back where it all started. This episode was really special to me and what this show is about. Reflecting on our lives and making an impact on those coming up behind us.…
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24. Austin Cousino - "Coach" Series, University of Kentucky Baseball
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Austin Cousino, current University of Kentucky Assistant Coach/Recruiting Coordinator joins Unfinished Podcast! Cousino, the former All-American, Gold Glove Winner, SEC Freshman of the Year is back at his alma mater & joins me to keep the "Coach" series rolling strong. Our 2nd guest from the SEC talks about his transition from 3rd round pick, to co…
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23. Blake Gailen - "Coach" Series, Dodgers Hitting Coach
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Coach Series continues on with Blake Gailen, Los Angeles Dodgers milb Hitting Coach. A bright and upcoming coach Blake shares so much knowledge with me from his 15 year career and also what he's learned as a coach! If you enjoy this episode, please support the show by leaving a like & a 5-star review. Follow the show on social media @PodUnfinished …
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EP 21 Ambassador Lewis Lucke Part 2: The Challenges of International Disaster Management
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Send us a text We continue our conversation with retired US Ambassador Lewis Lucke around his experiences managing huge crisis responses in Iraq and Haiti. Find the ambassador's entertaining memoir of his career as a foreign service officer, Duck And Cover, Improbable Tales from a Career in Foreign Service, on Amazon here.…
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EP 20 Behind the Scenes of International Disaster Response with US Ambassador Lewis Lucke
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Send us a text We're privileged to have an engaging conversation with retired US Ambassador Lewis Lucke. Now, he's not just any ambassador. This man is a seasoned crisis leader who has been at the helm of some of the most challenging situations around the world. From the reconstruction of Iraq to the 2010 Haiti earthquake, Ambassador Lucke was righ…
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EP19 Supply chain disruption during Covid - a case study with XOM alum Jeff Zudock
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Send us a text Are you prepared to navigate a supply chain crisis? Will you crack under the pressure, or will you lead like a seasoned captain navigating through a storm? Join us as we share the mic with Jeff Zudock, a supply chain maestro with three decades of experience under his belt at ExxonMobil, now retired. Jeff gives us a riveting account o…
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EP18 Supply chain disruptions: leadership insights from XOM alum Jeff Zudock
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Send us a text On today's episode we talk about managing a crisis in the form of a unique supply chain disruption and the leadership skills required to deliver fast and effective solutions. Our guest is Jeff Zudock, a 35-year veteran of ExxonMobil and an expert in commercial and supply chain management. The stakes are high when raw materials go in …
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EP17 Leading a retail giant through the pandemic crisis, with Polly Flinn
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Send us a text Imagine steering a colossal retail business, like the family-owned Giant Eagle, through the stormy seas of a global pandemic. Our guest, the remarkable Polly Flinn, takes us on that voyage. With her at the helm, they navigated treacherous waters by staying in tune with their customers, using real-time data from weekly polls. That dat…
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EP16 Business in crisis: when an acquisition goes awry, with Polly Flinn
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Send us a text When a company buys another firm, the expectation is for profits and revenues to increase. But what if the opposite occurs? This is what happened after energy giant bp acquired Castrol, the global leader in premium lubricants products. This is a story of a business crisis and how a new management team turned it around. Our guest, Pol…
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EP 14 What would you do if asked to lie to the media? Also, dealing with disingenuous politicians and feeding the media beast - with Adam Wine
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Send us a text In this episode, we continue our conversation with Adam Wine, a 30-year veteran of the US Coast Guard. Adam discusses the frustration of being on the response team when politics get in the way and politicians seeking the spotlight lie to the public. We talk about our experiences working the Deepwater Horizon oil spill response and ou…
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22. Ro Coleman - "Coach" Series, Vanderbilt Baseball
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Ro Coleman, former player & newest member of the Vanderbilt Baseball Coaching staff is here to get the "Coach Series" started off the right way! Anyone that who has met Ro, knows he's a special individual. A warrior, a fighter who is always focused on leaving things better than he found them. Enjoy our conversation! Topics covered - His life's purp…
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EP 13 When leadership fails - the consequences and workarounds; community meeting formats and guidance; winning over the local community - with Adam Wine
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Send us a text Today we share exploits from the front lines of crisis response with Adam Wine, a seasoned crisis professional with over three decades of experience in the US Coast Guard. Adam has worked with many incident commanders and other leaders, and he shares some stories about leadership failure, the consequences of bad decisions during a re…
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EP 15 Teamwork between PIO and Liaison; the perils of releasing info to politicians; coaching writing skills in a JIC; dealing with an underperforming team member; characteristics of a good PIO - with ...
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Send us a text In this episode, we continue our conversation with Adam Wine, a 30-year veteran of the US Coast Guard. We cover a lot of interesting topics in this discussion, including: the relationship between PIO and Liaison Officer during a response; the downside of releasing information to politicians in advance of a press briefing; how to mana…
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21. Colin Holba: Taking a LEAP! of Faith
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Colin Holba joins Unfinished to tell a story that is ESPN 30 for 30 worthy. A 5 year NFL Career that came out of nowhere. Colin began his time at the University of Louisville as a baseball team clubhouse manager & ended his time at UofL as the only Cardinal selected in the 2017 NFL Draft. Yes, you read that correctly. From washing laundry & NFL Dra…
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EP12 The role of research and third party voices in recovering a brand in crisis; Part 2 of our conversation with Kathy Leech.
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Send us a text In part 2 of our conversation with brand and marketing expert Kathy Leech, we discuss the role research can play in helping reposition a damaged brand. She conducted extensive polling and focus group research during the Deepwater Horizon oil spill in 2010 and discusses the value added from this kind of data. We also probe deeper into…
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EP11 Rebuilding a brand after a crisis: navigating the minefield with brand and marketing expert Kathy Leech.
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Send us a text History is rife with examples of companies that have suffered major crises. But how do you recover your brand in the aftermath of a major incident or reputation issue? Does advertising work? Should you apologize? How do you gain insight into public perception of your brand? We discuss all of these issues with the brilliant Kathy Leec…
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EP 10 Networking to maintain a deep personnel roster, with Lynne Miller
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Send us a text Today we're joined by Lynne Miller, former public information officer and regional communications manager for King County, Washington. Lynn is a seasoned professional with over 35 years of experience in the field of crisis communication and emergency response. In this intriguing conversation, Lynn shares her best practices for develo…
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EP 9 Crisis exercises - tips for success
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Send us a text Are you ready to seize the reins and lead in a crisis? Today, we pivot to a podcast short that lasers in on prepping for your upcoming crisis exercise. As we head into the fourth quarter, when many firms stage their annual crisis drills, we thought it timely to arm you with some tips to help you be successful in your next exercise. W…
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EP 8 Best practices in Liaison and PIO: A Conversation with Sam Sacco
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Send us a text On this episode, Tom and Marc chat with Sam Sacco of Strategy and Communications, a public affairs and crisis firm based in Oakland, CA. We discuss best practices for effectively managing the liaison and public information officer roles within a crisis response. We start with a general discussion of PIO and Liaison from our experienc…
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EP 7 Dealing with a simmering crisis and looking for the red flags with Daren Beaudo
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Send us a text Prepare to unlock the secrets of managing simmering crises with our expert guest, Daren Beaudo. A simmering crisis is one that starts small - a passenger dragged from an overbooked aircraft, or a routine permitting issue that suddenly becomes a political issue - and then blows up via social media or political positioning. Tom, Marc a…
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EP 6 Cooperation, valuing people, and keeping morale up - Part 2 with Ed Thompson
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Send us a text On this episode, Ed Thompson - who has worked crises from both the federal agency and the industry sides - shares his wisdom gleaned from years of emergency response. A former incident commander and deputy incident commander, Ed discusses how maintaining open communication with command staff, taking time for on-the-ground interaction…
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EP 5 The Human Element in Crisis Leadership: An Interview with Ed Thompson, Part 1
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Send us a text On this episode, we speak with seasoned crisis management leader, Ed Thompson. With 26 years in the US Coast Guard and a second career as a crisis manager in the energy sector, Ed's journey offers a trove of insights—from tactical incident commander to strategic crisis manager. Tune in as he details the importance of understanding th…
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EP 2 The Tug and Pull of Crisis Leadership with Alaska's Jeff Johnson
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Send us a text Join us for an entertaining conversation with our guest, Jeff Johnson, president of the Cook Inlet Tug and Barge Company in Anchorage, Alaska. A born and bred Alaskan with a wealth of experience in the shipping industry, Jeff shares with us his background of globetrotting on oil tankers and his subsequent return to his Alaskan roots.…
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EP 3 Board of directors view - Crisis Management Insights with Anita Perry
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Send us a text Imagine having the power to diffuse a crisis before it spirals out of control. In this riveting episode, we are joined by Anita Perry, a seasoned corporate communications manager and board member, who empowers us with the tools and strategies to do just that. Anita draws from her years of experience dealing with high-stakes situation…
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EP 4 Surviving Business Crises in Venezuela: A Conversation with Maria Eugenia Fuenmayor
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Send us a text Ever wondered how crisis management operates in a country like Venezuela? Join us in a riveting conversation with Maria Eugenia Fuenmayor, a seasoned PR executive and crisis counselor based in Caracas. Maria transitioned from law to corporate communications and navigated the choppy waters of crisis management in the fast-moving consu…
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Episode 1: Introduction and an overview of what we'll bring you in the coming months.
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Send us a text On this episode Tom and Marc discuss the goals, topics and origins of the Leading in a Crisis podcast. This short intro sets the stage for what you'll hear on future episodes.بقلم Tom
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20. Dillon Head: Ignoring 1st Round Hype & Running Your Race
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Dillon Head, #22 Ranked 2023 MLB Draft prospect & Clemson Baseball commit joins unfinished for a real conversation about his rise up the draft rankings, working hard the last 3 years, surrounding yourself with the right people, summer school at Clemson, and alot more! Please rate the show 5 stars, and like & subscribe to the show if you enjoyed thi…
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