The Power of Change Management | Jenn Jones

WFM Unfiltered | Workforce Management Podcast

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Change management—it's more than just a buzzword. In this episode of WFM Unfiltered, Irina Matneva sits down with Jenn Jones, Director of Strategy and Workforce Management at Navidus Health Solutions, to explore the often-overlooked nuances of change management. Jenn brings a wealth of experience from her role at a leading pharmaceutical benefit management company, where she navigates the complexities of budgeting, forecasting, and strategy.

The discussion kicks off with a deep dive into the emotional aspects of change management. Jenn highlights how unaddressed emotions can derail even the most meticulously planned initiatives. Irina and Jenn also touch on the importance of communication and pre-work, explaining how these elements can make or break a project.

You’ll hear real-life examples and practical advice on how to involve operational teams effectively, ensure proper training, and identify key players who can drive successful change. This episode is packed with actionable insights that can help you navigate the complex world of change management, whether you’re in a leadership role or part of a team.

Don’t miss out on learning how to turn change into a powerful tool for growth and success. Watch the full episode and subscribe to our channel for more insights!

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Show Links:

• Jenn's LinkedIn: https://www.linkedin.com/in/jenn-jones-218b7934/

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