Mindfulness Manufacturing podcast

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المحتوى المقدم من Trevor Blondeel. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Trevor Blondeel أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.

This Is Woman's Work with Nicole Kalil

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QUALIFIED: How Competency Checking and Race Collide at Work with Shari Dunn | 284 33:58

منذ 4 أيام33:58

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33:58

In this episode, we delve into the concept of being "qualified" in the workplace, examining who gets labeled as such, who doesn't, and the underlying reasons. We explore "competency checking"—the practice of scrutinizing individuals' abilities—and how it disproportionately affects underrepresented groups, often going unnoticed or unchallenged. Our discussion aims to redefine qualifications in a fair, equitable, and actionable manner. Our guest, Shari Dunn , is an accomplished journalist, former attorney, news anchor, CEO, university professor, and sought-after speaker. She has been recognized as Executive of the Year and a Woman of Influence, with her work appearing in Fortune Magazine, The Wall Street Journal, Ad Age, and more. Her new book, Qualified: How Competency Checking and Race Collide at Work , unpacks what it truly means to be deserving and capable—and why systemic barriers, not personal deficits, are often the real problem. Her insights challenge the narratives that hold so many of us back and offer practical solutions for building a more equitable future. Together, we can build workplaces and communities that don’t just reflect the world we live in, but the one we want to create. A world where being qualified is about recognizing the talent and potential that’s been overlooked for far too long. It’s not just about getting a seat at the table—it’s about building an entirely new table, one designed with space for all of us. Connect with Our Guest Shari Dunn Website& Book - Qualified: https://thesharidunn.com LI: https://www.linkedin.com/today/author/sharidunn TikTok: https://www.tiktok.com/@thesharidunn Related Podcast Episodes: How To Build Emotionally Mature Leaders with Dr. Christie Smith | 272 Holding It Together: Women As America's Safety Net with Jessica Calarco | 215 How To Defy Expectations with Dr. Sunita Sah | 271 Share the Love: If you found this episode insightful, please share it with a friend, tag us on social media, and leave a review on your favorite podcast platform! 🔗 Subscribe & Review: Apple Podcasts | Spotify | Amazon Music…

Mindfulness Manufacturing

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Our show is about providing listeners with real stories that come from a place of experience, transparency, and authenticity. Most importantly it’s about what we learn from these stories and applying Mindfulness in our everyday work and personal lives. Our intention is to create an environment where people can learn through open honest discussions on how we apply Mindfulness. Although our experiences and stories come from time in a manufacturing environment hence the title “Mindfulness Manufacturing”, we still see our discussions and topics relatable to any organization or profession.

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#MBA #Business #Self-Improvement #Trevor Blondeel #Manufacturing #Emotionalintelligence #Leadershipdevelopment #Podcasting Education

Mindfulness Manufacturing

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updated منذ 11 يومًا

منزل السلاسل•Feed

137 حلقات

#MBA #Business #Self-Improvement #Trevor Blondeel #Manufacturing #Emotionalintelligence #Leadershipdevelopment #Podcasting Education

כל הפרקים

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137 Good People, Bad Decisions: A Fresh Look at Root Cause Analysis in Manufacturing with Bob Latino 25:00

منذ 11 يومًا25:00

25:00

Are you really doing root cause analysis (RCA) or only scratching at the surface of your organization’s problems? When a problem occurs in a fast-paced industry like manufacturing, you want to find the root problem—and you want to find it as quickly as possible! But if you’re not taking some mindful time to ask the right questions and understand the human element beyond your issues, you might be missing deeper, more sustainable solutions. Learn more about the world of RCA in this episode of Mindfulness Manufacturing with seasoned RCA expert Bob Latino! Influenced by his father, who pioneered research on equipment, process, and human reliability while working for Allied Chemical (now known as Honeywell), Bob profound understanding of both the technical and human aspects of failure. He is passionate about championing progressive leadership mindsets and helping leaders understand and improve systems, rather than simply assigning blame. In this episode, Bob shares his insights on common challenges with RCA and shares tips leaders can use to move beyond simply fixing broken equipment to creating sustainable reliability through better understanding of human performance. 1:48 – RCA has a PR problem, and is typically only associated with technical failure rather than human factors 6:00 – To improve sustainability and reliability, consider how you approach accountability and blame 7:19 – When an organization is stuck in crisis mode, it looks very different from an organization with experienced reliability 11:32 – “What does right look like to you?” is a great question to ask when a problem occurs 15:41 – Understanding the difference between proactive and reactive approaches can help you shift your mindset when it comes to finding solutions 18:05 – Reliability and maintenance are different departments, as they have different focuses 22:04 – With improved reliability, you can address issues like high turnover and poor leadership retention Connect with Bob Latino Find him on LinkedIn , where he shares extensive content Visit the Prelical Solutions website…

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136 The Hidden Productivity Cost: Mental Health with Adam Nemer 30:56

منذ 25 يومًا30:56

30:56

In manufacturing, mental health is not always at the forefront. But when you don’t pay attention to your team’s mental wellbeing, it can negatively affect your entire organization, leading to big issues from disconnected teams to high employee turnover. In this episode, find the insights you need to transform your organization’s approach to mental health with guest Adam Nemer. Adam is a former CFO and senior operations leader, whose own mental health struggles inspired him to start Simple Mental Health, an organization that partners with leaders to bring stigma-free mental health culture to their organizations. In this episode, Adam shares impactful stories from his own mental health journey and offers great insights for how leaders can support their teams, implement stronger mental health practices, and play a transformative role in breaking down mental health stigmas in the world of manufacturing. 1:00 – In manufacturing, one out of every five employees struggles with a diagnosable mental illness 7:58 – To promote better mental health in your manufacturing organization, learn to recognize the signs of mental health struggles, like changes in appearance, behavior, or performance 8:35 – Be aware of team members who might be showing up for work, but aren’t mentally engaged 12:25 – To improve mental health at work, you need to have deep conversations that go beyond just talking about work 16:20 – When your employees are unhappy or struggling with mental health issues, it can lead to a massive drop in productivity, as well as high turnover 21:46 – As a leader, there is power in sharing your own mental health experiences 27:45 – When leaders normalize discussions about mental health, it improves performance and transforms lives Connect with Adam Nemer Visit his website Connect on Facebook and LinkedIn Learn more on YouTube…

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135 Shifting from Blame to Solution in Manufacturing Teams with Darcy Luoma 29:15

منذ 6 weeks29:15

29:15

In manufacturing, it seems like it’s always go, go go! But what if we could take a moment to pause, think, and act a little more thoughtfully and intentionally? Learn what can happen in this episode of Mindfulness Manufacturing with guest Darcy Luoma! Darcy is an author, consultant, and the creator of the Thoughtfully Fit approach, a dynamic and practical model for enhancing leadership capabilities, improving team dynamics, and navigating the complexities of leadership and teamwork. In this episode, she shares a deep dive into her Thoughtfully Fit method, plus shares other tips and lessons leaders can use to strengthen their culture, connect with their team, and bring more accountability, intentionality, and thoughtfulness to their organization. 1:30 – Intentionally or unintentionally, culture is set from the top 2:39 – Using curiosity helps separate accountability from blame 4:21 – As a leader, you can help your team stay accountable by setting clear expectations and benchmarks 6:40 – Change your mindset to shift away from blame and toward solutions 8:26 – Don’t ignore your team’s dynamic, or else it can lead to issues like decreased morale and effectiveness 11:04 – By creating intentional space to address team dynamics and communicate styles, you’ll find better results 17:10 – Through a Thoughtfully Fit model, focus on pausing, thinking, and acting intentionally 21:31 – Practicing self-awareness as a leader can improve your team’s dynamics 23:20 – When applying Thoughtfully Fit principals, be consistent and practice even in small situations Connect with Darcy Luoma Visit her website Take the Thoughtfully Fit quiz…

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134 Rethinking Shop Floor Time - Technical People are People Too with Emily Nichols 27:09

منذ 8 weeks27:09

27:09

In manufacturing, we often emphasize complex processes and new technologies, like artificial intelligence. But to bring true change and productivity to your organization, don’t forget about your people! In this episode, learn all about the balance of technical skills and human connection with guest Emily Nichols! As a professional engineer with decades of experiences in manufacturing and innovation, Emily has worked with organizations like PepsiCo, Janssen, and Henkel. She now works with organizations who want to strengthen the human skills they need to thrive in an increasingly technical world. In this episode, she shares more about the important role of human skills, and offers lessons and insights for forming stronger connections, breaking down systemic barriers, and how to improve your “people score.” 2:01 – Even in fields like manufacturing, human skills play a very important role 5:43 – Current and emerging trends, like AI, make human connection even more important in retention and recruitment 8:29 – To form connections, increase your presence on the shop floor 12:36 – Visual uniformity can foster better connections and help you break down perceived barriers 19:39 – If you want more connections, you need to listen to and respect the expertise of everyone on your team 20:37 – To support women in your organization, you need to address systemic issues 23:39 – Even small changes, like using more inclusive language, can have a big impact on your culture 25:06 – We are people first, not machines Connect with Emily Nichols Visit her website Connect on social media: @connectbettertoday…

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133 Using Your Big Sexy Idea to Differentiate Yourself with Mark Levy 29:18

منذ 10 weeks29:18

29:18

In the busy field of manufacturing, how do you make yourself stand out? Find out in this episode of Mindfulness Manufacturing with Mark Levy. Mark is a “differentiation expert,” who helps his clients find bold, innovative ways to showcase their big ideas and differentiate themselves from the competition. Mark has worked with dozens of corporations, brands, and thought leaders, including Simon Sinek, Amazon, Harvard Business School, and Major League Baseball, as well as leaders from government bodies like the United Nations. He was also a recent speaker for Tedx Talk, where he spoke about using the obvious to stand out in business and in life. In this episode, Mark talks more about the importance of finding your “big sexy idea” and shares compelling stories from his own consulting experience to show how leaders can differentiate themselves and communicate their organization’s values, mission, and other unique aspects in an engaging and memorable way. 2:18 – To inspire your organization, articulate your values and missions in clear, engaging, and memorable ways 3:44 – When making a claim or sharing information, back it up with stories and facts to make it memorable and relatable 10:22 – To help your team learn your organization’s key values, keep a sheet with facts and stories that highlight your organization’s strengths, mission, values, and other key facts 12:17 – In manufacturing, we often overlook successes in favor of focusing on problem-solving 26:11 – As a leader, communicate in a way that ensures your team members feel valued and integral to your organization’s success 27:00 – Consider staring your meetings by sharing proud moments and highlighting recent successes Connect with Mark Levy Watch Mark’s Tedx Talk Visit his website…

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132 The Power of Leadership in Addressing Bullying and Cultivating Civility with Dr. Renee Thompson 29:36

منذ 12 weeks29:36

29:36

In manufacturing, it’s easy to get stuck in the four walls of our organization. But when you look beyond your organization—and even beyond your industry—you can find the insights and lessons you need to transform your leadership, improve your culture, and show up for your team! In this episode, hear from outside the manufacturing industry with Dr. Renee Thompson! Renee is the CEO & Founder of the Healthy Workforce Institute and works with healthcare organizations to cultivate a professional workforce by addressing bullying and incivility. Renee has authored several books and is one of only 30 nurses worldwide who have achieved the prestigious certified speaking professional designation. Through her work, Renee is on a mission to create a world where bullying and incivility are immediately rejected, and kindness, respect, and professionalism become the new norm. In this episode, she shares her strategic insights for cultivating a more inclusive and positive workplace. 4:14 – In the workplace, bullying and negative relationships can occur between coworkers, as well as between bosses and employees 5:34 – As a leader, it’s important to equip yourself with the skills needed to address bullying and incivility 7:57 – There are many psychological barriers that can lead to challenges or inaction when faced with problematic workplace behavior 9:30 – Scripting is a way to effectively handle difficult conversations 12:27 – Learn the difference between overt bullying and subtle, more convert bullying, and find the strategies for dealing with both types of behavior 16:40 – Even though all industries are different, strategies for addressing bullying and incivility can still be applied across different industries Connect with Dr. Renee Thompson Learn more about Healthy Workforce Institute Find her on LinkedIn Connect on Facebook and Instagram…

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131 How to Take Your Team From Disconnected to Alignment with Mark Kenny 26:42

منذ 14 weeks26:42

26:42

When your team is aligned, it leads to more productivity, higher morale, and a healthier workplace . . . and on the flip side, a misaligned team can contribute to issues like high turnover or an inability to attract or keep great new team members. What can leaders do to enhance teamwork and bring more functionality to their organization? In this episode, Mark Kenny gives the solutions! Mark is a speaker, consultant, and expert in team building and leadership. He’s also the author of The Hippo Solution: Eliminate the Territorial Thinking and Unleash the Power of Teams, which focuses on how leaders can transform their teams and create healthier, more productive cultures. In this episode, he uses stories from his own life to show the importance of team connection, plus offers insights manufacturing leaders can use to strengthen their team, transform their culture, and find the best solutions. 3:04 – There are some key differences between functional and misaligned teams 5:11 – When your team is disconnected, it can lead to issues like high turnover or struggles to recruit new talent 6:16 – As a leader, you play a critical role in setting the tone for your entire organization 8:07 – To strengthen your team, learn to look for dysfunctional team dynamics 10:17 – Connection, cohesion, and clarity are the pillars of a well-functioning team 14:47 – With more clarity and structure, you can improve your team’s functionality 18:39 – Improving your culture can be transformational for your team 24:31 – To find the best solutions, stay curious and build deeper connections within your team Connect with Mark Kenny Visit his website Connect on LinkedIn More on The Six Types of Working Genius More on American Icon: Alan Mullaly and the Fight to Save Ford Motor Company…

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130 Empowering Frontlines Leaders with Lessons from the Drive-Thru with Monica Rothgery 33:06

منذ 16 weeks33:06

33:06

What does a Taco Bell drive-thru have to do with manufacturing? Fast-food and manufacturing have more in common than you might think—and in her newest book Lessons from the Drive-Thru: Real Life Wisdom for Frontline Leaders , former Taco Bell general manager Monica Rothergy shares real-life stories to help leaders lead with ease, authenticity, and vulnerability, whether they’re working in a drive-thru or a manufacturing plant. Monica recently came by the Mindfulness Manufacturing to talk more about her book and the career path that took her from a Taco Bell general manager to the first female chief operating officer and first LGBT executive for KFC US. In this episode, Monica also shares valuable insights for other frontlines leaders, including strategies for bringing more curiosity and vulnerability to leadership roles. 2:00 – Frontlines leaders often feel the need to jump in and fix problems themselves, rather than letting their team figure it out 4:00 – Shift your mindset to emphasize coaching and supporting, not micromanaging 7:00 – Practice servant leadership through supporting and recognizing your team 13:00 – Instead of just providing instructions, look for ways to observe and provide feedback 15:00 – When problems occur, have deep and curious conversations to find the root of the issue 19:00 – Training is often seen as the problem, but a lack of support can also lead to performance issues 22:00 – All employees are unique and have different standards, so be curious to find out the kind of support and recognition they need Connect with Monica Rothgery Buy her book Visit her website…

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129 Harnessing Productivity with More Mindfulness with Sarah Ohanesian 23:02

منذ 18 weeks23:02

23:02

In manufacturing, there’s a big link between productivity and mindfulness—and shifting to a more mindful approach just might be the key you need to unlock your team’s productivity, decreasing burnout, and creating a happier workplace for all. Find out more in this episode with guest Sarah Ohanesian! Sarah is a professional keynote speaker and productivity consultant on a mission to fight burnout and increase happiness at work. She works with busy professionals who are career-driven but face work-life imbalance, stress, and overwhelm. In this episode, Sarah draws on her own experiences and background to discuss the link between productivity and mindfulness in manufacturing, plus offers actionable tips for intentional time management, combating burnout, and more! 2:36 – There is a difference between busyness and productivity 4:20 – You can improve your productivity with practices like setting daily intentions or saving time for end-of-day reflection and planning 12:10 – Follow Sarah’s COAT framework to clarify, organize, act, and take time 17:10 – To save time and be more productive, figure out which tasks are the most important and set clear priorities 18:32 – If you have a to-do list, keep it in a single, trusted location 18:40 – Be intentional with your schedule and time and don’t be afraid to say no to requests 21:14 – Allowing time to rest plays a key role in creating sustainable, long-term productivity Connect with Sarah Ohanesian Visit her website Connect on LinkedIn and Instagram…

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128 Using People Power to Transform Organizations with Hugh Hornsby 30:01

منذ 20 weeks30:01

30:01

There’s power in your people—and if you learn to harness it, it can transform your organization! Learn more in this episode of Mindfulness Manufacturing with guest Hugh Hornsby, the vice president of Everflow Supplies. With a long career and a remarkable track record of turning around struggling businesses—and his own unique journey of surviving a life-changing head injury—Hugh has great stories and insights. In his episode, he shares more about the success of Everflow and his personal journey, and gives insights leaders can use to transform their hiring process, practice everyday gratitude, and find their team’s hidden gifts. 2:27 – Everyone has a unique gift, which you can find by overcoming labels and looking for their personal potential 5:52 – Reframe the way you see others and yourself 6:25 – With a more progressive mindset, you can find more potential in both others and yourself 11:21 – If you invest in your team, they’ll invest in your organization 14:13 – Hire for personality and to find the right cultural fit, not just because someone has a strong resume 15:35 – The hiring process should be curious, not transactional and restrictive 19:30 – Overcome your terror barrier 24:47 – Every day, find time for a gratitude check 27:00 – To transform your team, start by looking at the story you tell yourself Connect with Hugh Hornsby Learn more about Everflow Supplies Connect on LinkedIn Read my book review of Think and Grow Rich…

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127 Stories for Leading with Curiosity and Empathy with Shane Zutz 32:55

منذ 22 weeks32:55

32:55

What’s the secret to retaining your team members and creating an organization where people love to work? DigiKey, an electronic component manufacturing organization in Thief River Falls, Minnesota has it all figured out—and Shane Zutz, DigiKey’s vice president of human resources, is here to share the stories and insights behind DigiKey’s success! In this episode, Shane shares stories highlighting the importance of curiosity, empathy, and leadership presence, and offers simple-yet-powerful strategies manufacturing leaders can put into action to build trust, accountability, and stronger connections at their own plant. 5:12 – Building a better organization starts with being present and making personal connections 8:13 – If your organization is in a small community, making personal connections is extremely important 9:00 – To find curious ways to engage your team, one strategy is to create a list of questions to ask 13:30 - With a strong foundation, you’ll be better equipped to tackle challenges or crises 15:11 - There is a lot of value in simple gestures, like greeting your team in the morning 18:12 - Personalization goes a long way 22:41 Show care and concern for your team members Connect with Shane Zutz Learn more about Digikey Connect with Shane on LinkedIn and reach out to get added to his newsletter Thanks for Listening! Thanks for tuning it to another episode of Mindfulness Manufacturing! To learn more about Trevor Blondeel and Manufacturing Greatness, please visit our website or contact Trevor here .…

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126 Transforming Your Approach to Retention with Cara Silletto 27:20

منذ 24 weeks27:20

27:20

Are your team members “houseplants” or “trees?” It might sound like a strange question, but knowing the answer is the key to retaining your best employees, strengthening your team, and transforming your organization. In this episode, learn about identifying—and nurturing—your houseplant and tree team members, plus hear other great insights on improving retention, communicating with your team, and showing up as a more emotionally intelligent leader with guest Cara Silletto. Cara is the founder, president, and chief retention office of Magnet Culture, a partner in helping organizations reduce turnover and create cultures where teams succeed and thrive. 2:49 – Some team members are trees, who stay with your company for a long time, while others are houseplants who needs more attention and support 3:23 – To retain your team members, understand the differences between your tree and houseplant employees 5:46 – With a diverse team, you need to approach different team members based on their different needs 8:10 – When you treat employees well, they are more likely to stay with your company 10:14 – Retaining your team members and providing support means adapting as a leader 12:47 – To retain employees, put a stronger emphasis on training, mentoring, and supporting your new hires from their first day 16:39 – Younger team members are more likely to bring their whole selves to work 24:02 – Leaders and managers should use continuous learning to improve their skills and gain a stronger understanding of their roles 25:47 – With a diverse team, you can’t use the same rewards and recognitions for all employees 26:53 – To understand your team better, practice curiosity and active listening Connect with Cara Silletto Connect on LinkedIn Learn more about Magnet Culture Find special resources from Magnet Vault Thanks for Listening! Thanks for tuning it to another episode of Mindfulness Manufacturing! To learn more about Trevor Blondeel and Manufacturing Greatness, please visit our website or contact Trevor here .…

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125 Lessons for Saying Less and Learning More with Michael Bungay Stanier 26:38

منذ 26 weeks26:38

26:38

We all love giving advice! But when advice is your default as a leader, you can fall into an “advice trap” that actually crushes curiosity, creates disconnect, and prevents your team from finding productive outcomes. Bestselling author Michael Bungay Stanier (MBS) tackles this subject in his newest book The Advice Trap: Be Humble, Stay Curious & Change the Way You Lead Forever. In this episode, MBS shares some of the key lessons from the advice trap and his other books, including lessons and insights leaders can use to change their mindset, grow their curiosity, and create great new habits for building curiosity. 2:17 – With more curiosity, you can engage your people, boost morale and retention, and create a thriving organization 3:31 – Slow down in your rush to provide immediate advice 4:16 – As a leader, shift away from making advice your default response 5:13 – With curiosity, you can become a more strategic leader 6:11 – Defaulting to giving advice is often an ingrained habit 6:48 – When you start being more curious, you let others shine 7:17 – Curiosity can also strengthen your relationship with your family and others outside of work 8:40 – Forming new curiosity habits can take time and practice 9:47 - If you always give answers and advice, your team can become over-dependent, more disconnected, and less productive 10:48 – Through more curiosity, you and your team can find the purpose of your work 12:22 – While practicing curiosity and other new skills, approach it with patience and grace for yourself 13:28 – Be specific and deliberate in building your coaching habit 14:13 – Your team are your allies 15:19 – Instead of answering right away, stay in a place of curiosity a little bit longer 16:53 – Ask curious questions to find the root cause of issues within your team 18:48 – Asking questions can be more effective than giving advice 20: 11 – Your job isn’t to come up with the best answer, but to help your team come up with the right answer 21:42 – To practice curiosity, pay attention to your body language Connect with Michael Bungay Stanier Visit his website and download chapter one of The Coaching Habit Learn more about Box of Crayons Read my book reports of The Coaching Habit…

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124 Bringing Great Leadership to a New Plant: Stories from a Greenfield Site with Daniel Knecht 27:48

منذ 28 weeks27:48

27:48

What goes into launching a brand-new manufacturing plant? A successful greenfield site is about more than finding the right space or getting the right equipment—you also have to pay attention to the people you’re hiring and the tone you’re setting as a leader. In this episode, take a journey through the steps of a greenfield site with Daniel Knecht! Dan is the solar project director for NSG Group, one of the world’s largest glass manufacturers. In his role, he focuses on strategic projects to support the renewal energy market. In this story-filled episode, Dan talks about his unique experiences of launching a new plant for NSG, and shares insight other manufacturing leaders can use to build and support their teams, improve their behavior, and bring transformative change to their organization. 4:04 – While manufacturing requires many technical skills, it’s still all about people and connection 4:55 – If you’re a technically minded person, you might need to shift your behavior to form stronger connections and learn to lead through others 5:22 – At a new plant, choosing and building a new team is an important part of the process 6:13 – As a leader, you want to hire a team who can respectfully challenge you, not just people who think exactly like you 7:27 – Changing how you show up for your team starts with authenticity and vulnerability 9:45 – Show up for your team with action, not just words 10:23 – Even with a large team, you can form great connections through intention and curiosity 12:54 – At a new plant, it’s imperative to set the right tone 14:38 – Manage your emotions and use patience to navigate challenges and connect with your team 19:09 – How you show up in a moment of adversity says a lot about you as a leader 20:05 – You lead how you’re led, so be aware of behaviors you might have picked up from others 20:40 – Take responsibility for your role as a leader in your organization 21:53 – Hire the right people and invest in them 23:20 – You can’t successfully address every issue your team brings to you, but you can approach the issue with an open mind 24:14 – To get a better understanding of the pulse of your floor, create a safe space for your team Connect with Daniel Knecht Find him on LinkedIn Learn more about NSG…

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123 The Tools You Need for Bridging the Uncertainty Gap with Jay Baer 27:22

منذ 30 weeks27:22

27:22

In manufacturing, retention and recruitment are two of the biggest challenges. To attract great talent and keep your best team members, you need to set yourself apart from the competition—and you can start by improving your response times! In this episode, join guest Jay Baer for a deep-dive into the tools and procedures you need to improve efficiency, strengthen your communications, and bridge the “uncertainty gap” in your organization. Jay Baer is a researcher and advisor specializing in business growth and customer experience. He’s also a seventh-generation entrepreneur, the author of seven bestselling books, the creator of six multi-million dollar companies, and a popular tequila influencer and educator. 3:50 – There is a correlation between responsiveness and revenue 5:34 – People care about their time more than ever, which is why it’s important to respect the time of others 6:11 – Creating an efficient recruitment process is one way to be respectful of other’s time 7:43 – With a faster recruitment process, you won’t miss out on great talent 10:32 – Having an efficient system for replying and following-up cuts down on team anxiety and improves your culture 11:52 – You don’t always have to have the answer right away, but you can improve your relationships by giving a response 14:31 – As a leader, being responsive builds trust and helps you form better relationships within your organization 15:08 – Through responsiveness and strong communications, you can bridge the Uncertainty Gap 17:27 – People are trained to want more details and information 20:07 – Responsiveness should be a company policy, not an individual choice 21:40 – Find ways to continuously improve 23:57 – Customers will often go with the person who responds first, regardless of price Connect with Jay Baer Visit his website Learn more about The Time to Win Subscribe to his newsletter Thanks for Listening! Thanks for tuning it to another episode of Mindfulness Manufacturing! To learn more about Trevor Blondeel and Manufacturing Greatness, please visit our website or contact Trevor here .…

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