Kate sounds off on Write the Docs

The Not-Boring Tech Writer

In this solo episode, Kate shares an update on her content update progress. She also reflects on Sue Brandt’s interview (S3:E10) and on the Write the Docs Portland 2025 conference.

I’ve continued my work to update the KnowledgeOwl Support Knowledge Base to align with major navigation and UI changes that were rolled out in December. I updated an additional 50 articles since my last episode, taking my total to 507. 🎉Most of the updates this month were in our payment and plan-related documents, which needed to be updated for a new Billing page user interface and to include changes from migrating to a Merchant of Record.

My velocity this month was lower thanks to teaching KnowledgeOwl’s Authoring 101 class and attending the Write the Docs Portland 2025 conference with Chad. Write the Docs is always a deeply inspiring conference for me, and this was my first time attending in person since 2019. This year, I even gave a lightning talk about dogs and docs, too!

Much of the episode is spent reflecting on the six things I most love about Write the Docs, which include its support for first-time attendees and presenters, the flexibility and thoughtfulness of its design, and the amazing community of documentarians who form the backbone of this community. This year’s conference had a fantastic selection of talks and speakers, including several previous and upcoming podcast guests.

Resources discussed in this episode:

• KnowledgeOwl Support KB: the Payments & subscriptions and Plans & pricing categories
• Write the Docs Portland 2025 conference
• Kate’s Of docs and dogs lightning talk
• Full playlist of recorded talks from Write the Docs Portland 2025

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