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How to Increase Your Trusted Lender Capture Rate with Eric Brevik II
Manage episode 377532325 series 2288517
In this episode, we welcome Eric Brevik, where we discuss how the current market challenges are a catalyst for growth and how they can prompt us to improve the new home construction process. We learn how to help our builder partners thrive in these challenging times, and the insights behind Rocket Mortgage's exceptional customer service.
Eric Brevik is the Senior Director of Mortgage Banking with Rocket Mortgage, where he’s been working for over 23 years. Eric specializes in self-employment and new construction. Rocket Mortgage is a residential mortgage lender, which helps people purchase homes, either new or existing construction, and refinance their current homes to put them into a better situation.
Some themes we cover in this episode:
- The importance of doing things correctly, and not just to check a box
- Looking at this challenging market differently: tough times help us to grow and innovate
- The value of speedy, quality customer service in the new home construction industry
- How to center the client in problem solving, always
- How sales agents can increase their capture rate with a trusted lender
- What programs Rocket Mortgage offers sales agents and buyers
- Resisting the fear of failure and change
And finally, don’t miss the Peer Learning Question of the Week, where Eric explains how sales associates can support buyers who are concerned about rising interest rates.
Connect with Eric: https://www.linkedin.com/in/eric-brevik-636b6b3/
Connect with New Home Star: https://www.newhomestar.com
30 حلقات
Manage episode 377532325 series 2288517
In this episode, we welcome Eric Brevik, where we discuss how the current market challenges are a catalyst for growth and how they can prompt us to improve the new home construction process. We learn how to help our builder partners thrive in these challenging times, and the insights behind Rocket Mortgage's exceptional customer service.
Eric Brevik is the Senior Director of Mortgage Banking with Rocket Mortgage, where he’s been working for over 23 years. Eric specializes in self-employment and new construction. Rocket Mortgage is a residential mortgage lender, which helps people purchase homes, either new or existing construction, and refinance their current homes to put them into a better situation.
Some themes we cover in this episode:
- The importance of doing things correctly, and not just to check a box
- Looking at this challenging market differently: tough times help us to grow and innovate
- The value of speedy, quality customer service in the new home construction industry
- How to center the client in problem solving, always
- How sales agents can increase their capture rate with a trusted lender
- What programs Rocket Mortgage offers sales agents and buyers
- Resisting the fear of failure and change
And finally, don’t miss the Peer Learning Question of the Week, where Eric explains how sales associates can support buyers who are concerned about rising interest rates.
Connect with Eric: https://www.linkedin.com/in/eric-brevik-636b6b3/
Connect with New Home Star: https://www.newhomestar.com
30 حلقات
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