Ask for feedback to disrupt turnover with Dr. Nicola De Paul

Menders: Lead from Within with Dr. Nicola De Paul

Healthcare leaders can ask for feedback from their staff by using local well-being surveys to respond to the crisis of clinician burnout and turnover in our healthcare system.
It is fabulous that many healthcare organizations are tuning in to the challenges that clinicians are experiencing related to systemic burnout and systemic causes of turnover. But recognizing that there is a problem is not sufficient and sometimes leaders lack clarity about what their clinical employees need and how to respond.
Taking the time to use a simple tool such as a well-being survey can help healthcare leaders make significant progress toward identifying and addressing their employees’ needs for systemic support.
And, as always, thank you for listening!

Additional Resources:
Organizational Support
Healthcare providers’ perceived support from their organization is associated with lower burnout and anxiety amid the COVID-19 pandemic - Reitz (2021) -
From PLOS ONE: https://dx.plos.org/10.1371/journal.pone.0259858
The Role of Perceived Organizational Support in Mental Health of Healthcare Workers During the COVID-19 Pandemic: A Cross-Sectional Study - Chatzitoffis et al. (2021) -
https://www.frontiersin.org/article/10.3389/fpsyt.2021.707293
Physician Burnout
Sara Berg - Practice Management & Physician Burnout- https://www.ama-assn.org/practice-management/physician-health/physician-burnout-which-medical-specialties-feel-most-stress
Program Evaluation & Study Design
Real-world program evaluation, Funderburk & Shepardson (2017) - https://pubmed.ncbi.nlm.nih.gov/28617014/
Wellness Programs

Michelle Barton - Stop framing wellness programs around self-care - https://hbr.org/2022/04/stop-framing-wellness-programs-around-self-care