Series 7: Mindset, Body Language, Speech and Voice

HR Insights

Has your voice ever been front of mind for you? Many people often dismiss how their voice sounds and comes across to people, but it is a huge part of your executive presence. Our guest today, Susan Room is a former C-suite leader and is the creator of business voice coaching. Business voice coaching helps organisations communicate in an open, authentic and inclusive way.

Today, our CEO and Host Stuart Elliott speaks to a familiar face of Elliott Scott HR, Susan Room. Susan has previously worked with us on a successful event in the UK and will hopefully be back with a webinar in the coming months for our global audience. In this episode, Stuart and Susan chat about what business voice coaching is and how it differs from other types of coaching, what a typical business voice coaching programme involves, the business case for voice coaching, measuring the success of the programme and tips for working professionals to help with their voice.

Susan’s Make Your Mark framework focuses on developing mindset, body language, speech and voice; enhancing personal success and well-being, organisational culture and performance. Susan holds a master’s degree in Voice Studies with a Distinction from the Royal Central School of Speech and Drama. She is an ICF Professional Certified Coach, a Voice and Speech Trainers Association member, and a Fellow of the Royal Society of Arts.

If you are interested in working with Susan; you can read her testimonials here.

Key Timestamps:

• 02:21 – Introduction to Susan Room
• 10:43 – What is business voice coaching?
• 15:20 – Vocal bias
• 18:59 – Vocal Brand
• 27:27 – The business case for voice coaching
• 30:31 – Vocal Capital
• 36:21 – Tone of voice
• 38:16 – What does a business voice coaching programme involve?
• 44:39 – Measuring success
• 49.50 – Tips for working on your voice

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