Season 3 of the smash hit FX/Hulu show “The Bear” roared to life just days ago, but Will Poulter (the actor who plays fan-favorite Luca) and 2014 F&W Best New Chef Dave Beran had been prepping for weeks. Poulter — like his co-star Jeremy Allen White — staged with Beran at his Santa Monica restaurant Pasjoli to learn how to accurately portray a professional chef onscreen. The lessons went so well, Beran says he’d hire Poulter as a cook — even despite a messy mishap with a pastry bag. The two dished all about getting kitchen culture right on and offscreen, what it takes to be at the top of your craft, and the pure magic of a great restaurant service. Learn more about your ad choices. Visit podcastchoices.com/adchoices…
Interviews with successful loan originators, team members, branch managers and others with great ideas THAT WORK to share to help us all nurture and develop a success mindset. This is a show for Mortgage Industry pros looking to build a successful team. Irene brings almost 3 decades of experience in the industry to you and your team through this weekly podcast. Subscribe today and share with colleagues who would find value!
Interviews with successful loan originators, team members, branch managers and others with great ideas THAT WORK to share to help us all nurture and develop a success mindset. This is a show for Mortgage Industry pros looking to build a successful team. Irene brings almost 3 decades of experience in the industry to you and your team through this weekly podcast. Subscribe today and share with colleagues who would find value!
In this episode, I sit down with Trevor York—Loan Officer and founder of Lynkspot—for a truly inspiring conversation. Trevor shares his journey through the mortgage industry and talks about how focusing on the customer experience, dialing in your messaging, and using social media effectively can make a huge difference in your business. He walks me through what Lynkspot is all about and how it’s helping loan officers simplify their marketing in one easy-to-use platform. We also chat about mindset, the ups and downs of growing through adversity, and how personal growth plays a big role in professional success. Trevor opens up about how his family has shaped his perspective, and I just love his genuine passion for helping others in the industry. He reminds us to celebrate the wins—big or small—and to keep lifting each other up. You’re going to walk away from this one feeling encouraged and ready to take action! Episode Resources: Learn more about Lynkspot: https://lynkspot.com Connect with Trevor: https://www.instagram.com/trevyork/ Get Loan Team Training for YOUR Team: loanteamtraining.com Watch my podcast on YouTube: https://youtu.be/1kEint2d218 Follow me on Instagram: https://www.instagram.com/itsireneduford/ Follow me on LinkedIn https://www.linkedin.com/in/ireneduford/ Follow us on Facebook: https://www.facebook.com/LoanTeamTraining Email: ireneandkevin@loanteamtraining.com Episode Highlights: 00:00 Introduction to Trevor York and Lynkspot 02:22 Trevor's Journey as a Loan Officer 04:19 The Birth of Lynkspot 05:15 The Importance of Customer Experience 09:16 The Role of Messaging and Packaging 11:19 Extracting Authenticity in Communication 17:08 Overcoming Challenges in Video Communication 23:16 Understanding Lynkspot's Features and Benefits 30:07 Mindset Matters: Cultivating Positivity 37:27 The Power of Gratitude and Faith 44:24 Strengths and Weaknesses: A Dual Perspective 45:31 Empowering Others: The Ripple Effect of Support 50:12 Learning from Family: The Cycle of Growth 53:06 Closing Thoughts: The Value of Connection and Learning…
In this episode, I had the absolute pleasure of talking with Dr. Shad Helmstetter about the powerful role self-talk plays in both personal development and parenting. We explored how the words we say to ourselves, and to our children, can shape confidence, self-esteem, and overall well-being. Dr. Helmstetter shares some fascinating insights into the neuroscience behind self-talk and how it literally programs the brain, for better or worse. Whether you’re a parent or not, this will really hit home. We also talked about how we, as parents and educators, have a responsibility to help kids develop positive inner dialogue from a young age. Dr. Helmstetter offered practical ways to shift negative thought patterns and even walked through how to teach self-talk to children in everyday life. The ripple effect of these conversations can be life-changing—not just for our kids, but for future generations. This episode will speak to you as a parent, leader, or anyone who wants to create lasting impact—starting with the words we use. It was such a meaningful discussion, and I can’t wait for you to hear it. Where to get self talk: https://selftalkplus.com https://shadhelmstetter.com Books by Dr. Shad Helmstetter What To Say When You Talk to Yourself - https://a.co/d/194hJmd Predictive Parenting-What To Say When You Talk to Your Kids - https://a.co/d/6IOXgmq Who Are You Really and What Do You Want? - https://a.co/d/9wUQuMn The Power of Neuroplasticity - https://a.co/d/j9c1qK5 Negative Self Talk and How to Change it - https://a.co/d/ffLdSZY The Self Talk Solution - https://a.co/d/cNWqxsx Watch this podcast on YouTube: https://youtu.be/AEgkGMCGaiI Get Loan Team Training for YOUR Team : https://loanteamtraining.com Let’s Connect: Instagram – @itsireneduford LinkedIn – Irene Duford Facebook – Loan Team Training Email – ireneandkevin@loanteamtraining.com Episode Highlights 00:00 The Power of Self-Talk in Parenting 07:00 Neuroscience of Self-Talk and Its Impact 14:54 Practical Applications of Self-Talk 22:03 Teaching Self-Talk to Children 30:06 The Ripple Effect of Positive Self-Talk…
Join me as I have a great conversation with Neel Dhingra, a prominent digital creator, entrepreneur, and mortgage industry leader, the founder and CEO of Forward Academy. He has significantly impacted the real estate and mortgage industries by leveraging content marketing and personal branding to grow his business exponentially. He lives what he teaches. We talk about the power of personal branding and content marketing, how passion can drive your business forward, and what it really takes to create content that connects. Neel shares his journey of working in the mortgage business to becoming a leader in personal branding and marketing through content creation, and he really emphasizes the importance of helping others and building a strong, supportive community along the way. We also get into some of the real challenges that come with shifting market conditions, the mindset needed to push through, and why staying focused on growth is so important. Plus, Neel gives us a preview of the upcoming Forward Event- a high-energy, in-person conference designed for mortgage and real estate professionals aiming to elevate their personal brands. The upcoming event is scheduled for July 11–12, 2025, in Las Vegas, featuring marketing experts from outside the industry who inject fresh perspectives that work. Neel brings world-class speakers like Chris Do, Dan Martell, Shade Zahrai, Johnny Cupcakes and so many more. This is an inspiring conversation with so many gold nuggets from Neel you won’t want to miss! Connect with Neel: Neel Instagram The Neel Home Podcast https://neelhome.com https://www.youtube.com/c/NeelDhingra https://www.linkedin.com/in/neelhome https://www.forwardacademy.com Get Loan Team Training for YOUR Team: loanteamtraining.com Watch my podcast on YouTube: https://youtu.be/3DGxFZRqXFA Follow me on Instagram https://www.instagram.com/itsireneduford/ Follow me on LinkedIn https://www.linkedin.com/in/ireneduford/ Follow us on Facebook: https://www.facebook.com/LoanTeamTraining Email: ireneandkevin@loanteamtraining.com Episode Highlights: 00:00 Introduction to Neil Dhingra and Forward Academy 04:38 The Journey of Building a Personal Brand 10:59 Refocusing on Passion and Enthusiasm 14:45 Creative Marketing Strategies in Direct Mail and Social Media 16:37 The Importance of Packaging Your Message 17:43 Implementing Strategies for Success 19:32 Identifying Your Target Audience 22:55 Narrowing Your Focus for Greater Impact 25:08 Engaging with Your Audience on Social Media 30:37 The Fulfillment of Helping Others 33:24 The Impact of Business Success on Personal Lives 34:36 Gaining Freedom Through Teamwork 37:36 Understanding Customer Pain Points 40:36 Flipping Adversity into Advantage 41:43 The Power of Daily Creation 45:00 Building a Strong Team 47:21 Going the Extra Mile for Success 49:34 The Importance of Personal Branding 52:30 Creating a Supportive Community 55:32 Long-Term Strategies for Business Growth…
In this episode, I sit down with Roberto Monaco for a fun and insightful conversation all about the art of effective communication. We dive into why it’s so important to really understand your audience, how storytelling can create deeper connections, and how love and intentionality can completely transform the way we communicate. Roberto and I also talk about the evolution of video marketing, the value of personal growth, and how self-talk plays a big role in overcoming fear. He shares his journey in building Influencology and what makes his Influence from the Front class so powerful—including the idea of collecting and using your own life stories to connect with others. We both encourage you to embrace your experiences and let your story be heard. Episode Resources: https://influencingfromthefront.com/ https://www.instagram.com/therobertomonaco/?hl=en https://influenceology.com/ https://www.youtube.com/@InfluenceOlogy Get Loan Team Training for YOUR Team: loanteamtraining.com Watch my podcast on YouTube: https://youtu.be/sn7qtGFx9NA Follow me on Instagram ( https://www.instagram.com/itsireneduford/) Follow me on LinkedIn ( https://www.linkedin.com/in/ireneduford/) Follow us on Facebook: ( https://www.facebook.com/LoanTeamTraining) Email: ireneandkevin@loanteamtraining.com Episode Highlights: 00:00 The Art of Communication 03:13 Understanding Your Audience 05:54 One-to-One vs One-to-Many Presentations 09:12 The Evolution of Video Marketing 12:05 Influencology: A Journey of Passion 15:10 Influence from the Front: A Unique Experience 18:08 Intentional Parenting and Storytelling 20:59 The Importance of Continuous Learning 23:55 The Psychology of Communication 26:50 The Impact of Social Media on Communication 29:53 Training for Success 36:13 The Power of Communication Skills 39:34 Transforming Content into Experiences 42:55 The Heart of Communication 46:37 Collecting Life Stories 51:22 Embracing Your Unique Voice 55:54 Overcoming Fear in Public Speaking 01:01:42 Shifting Mindsets for Effective Communication…
In this episode of Loan Officer Team Training , I have a special guest — my son, Kenny Duford! Kenny’s a loan partner, and we dive into the ins and outs of loan consultations and why having a dedicated loan partner can make all the difference for loan officers. We chat about his transition from banking to brokering, the importance of clear job descriptions, and how our WOW training program helps loan partners sharpen their skills. Kenny also shares his thoughts on creating a strong team culture, tackling call reluctance, and using checklists to keep the loan process running smoothly. Plus, we cover the power of building genuine client relationships and confidently asking for referrals. It’s a great conversation filled with practical tips to help your loan team thrive! If you’ve enjoyed this episode please share it with your friends. If you haven’t yet, +Follow the show to ensure you get every episode right away. Get Loan Team Training for YOUR Team: loanteamtraining.com Episode Highlights: 00:00 Introduction to Loan Consultation Dynamics 03:19 The Role of a Loan Partner 06:08 Transitioning from Banking to Brokerage 08:58 Defining Roles and Responsibilities 14:10 The WOW Training Overview 17:13 Building Team Culture and Communication 20:16 Overcoming Call Reluctance 22:53 Implementing Checklists for Success 26:04 Enhancing Client Relationships 28:57 Conclusion and Call to Action…
In this episode of Loan Officer Team Training, I chat with Sophie Lapointe , mortgage broker and owner of Urban Pointe Lending. Sophie shares her inspiring journey in the mortgage industry and how she’s built a strong, successful team. We talk about the importance of systems and automation, and how she’s able to step away for personal vacations while her business runs smoothly. Sophie also opens up about her approach to social media marketing, maintaining a growth mindset, and the daily routines that keep her on track. Plus, we dive into the value of training and supporting your team, and why providing exceptional service to clients is always a top priority. If you’ve enjoyed this episode please share it with your friends. If you haven’t yet, +Follow the show to ensure you get every episode right away. Get Loan Team Training for YOUR Team: loanteamtraining.com Sophie on Instagram: https://www.instagram.com/sophie.loans/ Episode Highlights: 00:00 Introduction to Urban Pointe Lending 02:59 Team Dynamics and Structure 07:29 Vacation Planning and Team Management 09:27 The Importance of Systems and Automation 11:35 Leveraging Social Media for Business Growth 15:06 Adapting to New Marketing Strategies 18:17 Navigating the Changing Real Estate Landscape 23:17 The Power of Content Creation 25:21 Building Connections and Collaboration 29:07 Embracing Change and Growth 33:40 Mindset and Daily Routines 38:33 Learning and Development in Business…
In this episode of the Loan Officer Team Training Podcast, I sit down with Kei Kullberg, a seasoned mortgage professional, to talk about his journey in the industry. We dive into the power of having solid systems and processes, how technology can boost efficiency, and why hiring the right people is key to building a strong team. Kei shares his thoughts on the value of a loan partner, effective marketing strategies (including video content), and the mindset shifts that help overcome fear and self-doubt. He also highlights the importance of self-awareness and delegation in achieving long-term success in the mortgage business. If you’ve enjoyed this episode please share it with your friends. If you haven’t yet, +Follow the show to ensure you get every episode right away. Get Loan Team Training for YOUR Team: loanteamtraining.com Episode Resources: Mel Robbins - The Let Them Theory - https://a.co/d/fdBQypU Kei Kullberg on Instagram - https://www.instagram.com/kei_themortgageguy Episode Highlights: 00:00 Introduction to Kei Kullberg 02:55 Kai's Journey in the Mortgage Business 05:25 The Importance of Systems and Processes 07:59 Tech Stack for Efficiency 10:28 Building a Successful Team 12:45 The Role of a Loan Partner 17:43 Marketing Strategies and Video Content 20:45 Mindset and Overcoming Fear 23:06 Personal Growth and Health 26:06 Final Thoughts and Resources…
In this episode , I interview Spencer Stott, a seasoned Broker/Owner from Utah about the evolution of his team structure and the importance of having a fantastic reliable team in the mortgage business. Spencer shares his journey from working solo to building a successful team that allows him to enjoy more freedom and focus on relationship building. He discusses the roles within his team, the significance of training, and the mindset required for success. Our conversation emphasizes the value of investing in a team and the impact of accountability and a daily success plan to achieve business goals while having freedom to bring in more loans. If you’ve enjoyed this episode please share it with your friends. If you haven’t yet, +Follow the show to ensure you get every episode right away. Get Loan Team Training for YOUR Team: loanteamtraining.com Episode Highlights: 00:00 Introduction to Team Dynamics in Mortgage Business 02:37 Evolution of Spencer's Team Structure 04:50 The Importance of Team Roles 07:23 Transitioning Team Members for Growth 09:52 Building Relationships Through Education 12:28 Champion Mindset and Daily Routines 21:03 The Power of Handwritten Notes 21:43 Daily Success Plan: Building Relationships 22:48 The Shift to Virtual Meetings 23:14 Accountability Through Virtual Assistance 26:12 Investing in Team and Growth 27:25 The Importance of Teamwork 29:59 Overcoming Financial Fears in Hiring 32:29 Transforming Costs into Investments 34:11 Finding Freedom Through Team Support 36:14 Navigating Market Challenges 38:00 Encouragement for Loan Officers…
In this episode, I sit down with Tammy Saul to explore the mindset of success and the power of believing in yourself. Tammy shares her journey in the mortgage industry, overcoming cancer and how adopting the mantra, If somebody is doing it, why not me? , has fueled her growth and achievements. We’ll discuss overcoming self-doubt, setting big goals, and taking the necessary steps to reach them. If you’ve ever wondered what it takes to break through barriers and achieve more, this conversation will inspire you to step up and go after what you want with confidence. Episode Resources: https://federalhillmortgage.com/tammy-saul/ The Compound Effect by Darren Hardy - https://store.darrenhardy.com/collections/frontpage/products/the-compound-effect Episode Highlights: 00:00 Introduction to Tammy Saul's Journey 01:25 Overcoming Challenges: A Cancer Diagnosis 03:40 The Power of Commitment and Mindset 11:18 Daily Operations: Delegation and Team Dynamics 18:34 Referrals vs. Leads: A Strategic Approach 25:15 Finding Your Comfort Zone in Business 27:10 The Importance of Organization and Process 29:47 Navigating Hiring Challenges 31:21 Finding the Right Fit: Team Dynamics 33:13 Building a Strong Team Structure 35:23 Trusting Your Instincts in Hiring 37:00 Understanding Your Hiring Style 38:10 The Importance of Role Clarity 39:35 Mindset Matters: The Power of Self-Talk 40:05 The Law of Attraction in Business 43:13 Resilience in the Face of Rejection 46:52 Efficiency in Client Interactions 49:41 Teaching Values to the Next Generation…
In this episode of Loan Officer Team Training, I talk with Richard Smith, owner & CEO of Remote Assistant Scout, about the importance of strong leadership in remote work environments, especially when it comes to hiring and managing virtual assistants. Richard and I dive into key topics like effective communication, building trust, creating a positive culture, and the step-by-step process of bringing virtual assistants onto your team. He also shares insights from his chapter in the book we co-authored- Leadership Matters , highlighting how great leadership can boost productivity and strengthen team dynamics. If you’ve enjoyed this episode please share it with your friends. If you haven’t yet, +Follow the show to ensure you get every episode right away. Get Loan Team Training for YOUR Team: loanteamtraining.com Episode Resources: https://remote-assistant-scout-1.phonesites.com https://www.linkedin.com/in/rsmithcrown Leadership Matters book : https://a.co/d/09PZVj7 https://leadershipmatters.us https://aneedwefeed.org Show Highlights: 00:00 - Leadership Matters 01:45 - Leading Remotely 02:55 - Work Less, Grow More 05:05 - Clarity and Consistency in Communication 08:05 - Fostering Trust Virtually 16:15 - Building Culture with a Remote Team 18:35 - Managing Time Zone Differences 21:20 - Remote Assistance Scout 23:40 - Managing Without Micromanaging…
In this solo episode of Loan Officer Team Training, I break down what truly separates a good Loan Officer Team from a GREAT one. We’ll explore the key habits, that elevate top performers in the industry. Today, I share actionable tips to help you take your career to the next level. Whether you’re just starting out or striving to improve, this episode will provide valuable insights to help you stand out as a great loan officer who consistently delivers exceptional results. If you’ve enjoyed this episode please share it with your friends. If you haven’t yet, +Follow the show to ensure you get every episode right away. Get Loan Team Training for YOUR Team: loanteamtraining.com Watch my Podcast on YouTube Follow me on Instagram Follow me on LinkedIn Follow me on Facebook Email: ireneandkevin@loanteamtraining.com Show Highlights: 00:00 - What TRULY Sets Us Apart 00:40 - Same Way Every Time 01:23 - The Power of Checklists 02:10 - Follow Up 02:55 - Use the Phone 03:55 - Learning to Listen 07:35 - The Words We Use Matter 09:10 - The Value of Handwritten Notes 10:25 - Say Thank You to Your Clients & Partners…
In this special "Masterclass Compilation" episode of Loan Officer Team Training, I’ve gathered some powerful and insightful moments from my conversations with four exceptional performers in their fields: RJ Baxter, Hamilton Lao, Chelsea Gardner & Kevin Brierton. I am thankful to call each one of these guests a friend and have had the good fortune to coach and or work with them over the years. Their experience and advice is applicable across industries, but for Loan Officers & their teams working in a difficult market they are invaluable. Whether you're new to the series or looking to revisit key lessons, this episode offers a concentrated dose of wisdom that can elevate your career and personal growth. Tune in to learn from the best and take your skills to the next level! If you’ve enjoyed this episode please share it with your friends. If you haven’t yet, +Follow the show to ensure you get every episode right away. Get Loan Team Training for YOUR Team: loanteamtraining.com Episode Highlights: From “Discovering You ARE Good Enough with RJ Baxter” episode 20 00:00 - RJ’s experience as a Freedom Club “Beta Test” member 02:15 - “I remember seeing a significant increase in business in just the first 90 days” 04:15 - What were RJ’s early goals when he started coaching 06:05 - RJ’s Podcast - Real Estate Agent Superstars 06:50 - RJ’s Team 08:30 - Defining the ROLE 12:10 - The impact of WOW Team Training for RJ’s Loan partner From “Turning Rejection into Relationships with Hamilton Lao” episode 35 13:30 - Putting people in a place where they can help people 17:30 - An Agent Calling Machine 18:10 - The No-Laptop vacation 20:30 - Getting the RIGHT Help From “Motivation For Marketing with Chelsea Gardner” episode 47 23:20 - How Loan Officers Get Serious About Social 25:40 - How to Use AI in Your Voice 27:15 - The AI Prompt Handbook 27:40 - Time Blocking From “No Excuses with Kevin Brierton” episode 54 29:30 - Mindset Starts in the Morning Routine 33:25 - Morning Media 36:30 - Self Talk is for More than Just Yourself…
In this special bonus episode, I’m sharing a recent discussion I was invited to join with on the Laugh, Lend & Eat Podcast! Host Fobby Naghmi and co-host Ginger Bell invited in guests Joe Wilson, Founder & CEO of SocialCoach, Don Hastings, Founder of Senior Solutions Today, and me, Irene Duford, Founder of Loan Team Training. We dive into the importance of leadership, mentorship, and the power of listening. Each guest brings their unique experience to the table, discussing how leadership is a journey filled with challenges, adaptability, and the constant need for personal development. If you’ve enjoyed this episode please share it with your friends. If you haven’t yet, +Follow the show to ensure you get every episode right away. Get Loan Team Training for YOUR Team: loanteamtraining.com Episode Highlights 00:00 Introduction to Leadership Matters 03:30 The Journey of Writing a Book 06:25 Personal Stories of Leadership 09:35 The Importance of Humility in Leadership 12:15 Self-Leadership and Personal Development 15:25 Navigating Failure and Adaptability 19:50 The Role of Mentorship in Leadership 24:15 Building Relationships and Trust 27:10 The Power of Listening as a Leader 30:25 Reflections on Writing and Growth 34:00 Conclusion and Final Thoughts Purchase copies of the book here: https://leadershipmatters.us/ to support the Leadership Matters Book and Project.…
In this episode of Loan Officer Team Training, I’m joined by Mike Hajjar to explore the power of educating clients and how it can transform your business. Mike shares his insights on why taking the time to educate clients about the loan process not only builds trust but also empowers them to make informed decisions. We’ll discuss practical strategies for clear communication, simplifying complex topics, and creating a better client experience. Whether you’re a loan officer or in any client-facing role, this episode will inspire you to embrace education as a key tool for building stronger relationships and achieving long-term success. If you’ve enjoyed this episode please share it with your friends. If you haven’t yet, +Follow the show to ensure you get every episode right away. Get Loan Team Training for YOUR Team: loanteamtraining.com Show Highlights: 00:00 - Introduction 01:30 - Mike’s Business 05:25 - #1 Purchase Branch 07:40 - What the Heck is a HECM Loan? 13:40 - The Power of Educating Clients 17:25 - Overcoming Imposter Syndrome 21:40 - Become a Student 31:40 - Setting up Systems for Success 34:15 - Same Way Every Time SWET 35:40 - LoanTeamTraining.com…
In this solo episode, I share a presentation I gave at the 50th Annual NAMB event, where I dive into the transformative power of positive self-talk and how it can help you re-wire your mental programming for success. Drawing on both personal experience and research, I’ll explain how the thoughts we repeat to ourselves shape our mindset, performance, and overall well-being. I’ll share practical techniques for shifting negative self-talk into empowering, positive affirmations that can boost confidence and resilience. Whether you’re looking to overcome self-doubt or simply strengthen your mindset, this episode offers actionable steps to help you harness the power of positive self-talk and unlock your full potential. If you gained something valuable from this episode, I'd appreciate it if you would share it with your colleagues and friends in the mortgage industry who could benefit. If you’re not already, follow the show to ensure you get every episode right away! Let me know what you thought and/or what topics I should go deeper on in my next episode! #LoanOfficerTeamTraining #LoanTeamTraining #selftalk #mentalprogram Get Loan Team Training for YOUR Team: loanteamtraining.com Episode Highlights: 00:00 - Introduction 02:00 - Giving You the Tools for Success 03:50 - How to Stop Worrying & Start Living by Dale Carnegie 04:30 - What to Say When You Talk To Yourself 05:00 - The Cost of Negativity 06:00 - Your Programming 08:55 - Baby Sister 10:45 - Dealing With Bad Programming 14:10 - Your Programs Will Fight Back 16:05 - Spreading the Language of Success in Your Team 16:55 - LOSelfTalk.com 18:00 - Your Thoughts Drive Emotions, Emotions Drive Your Actions, Actions Drive Results 19:50 - It’s Learning a New Language 20:10 - Self Talk+ 22:45 - The Pain of Regret or the Pride of Action 23:45 - Self Talk Makes Dreams Come True 27:25 - Loan Team Training 33:20 - A Self Talk Legacy…
In this episode, I’m joined by Jing Ren to discuss the intricacies of the hiring process and what it takes to build a successful team. Jing shares her journey of hiring, from identifying the right candidates to fostering an environment where new team members can thrive. We’ll explore the challenges, lessons learned, and key strategies for attracting and retaining top talent. Whether you’re expanding your team or refining your hiring practices, this episode provides practical insights to help you navigate the journey of hiring with confidence and clarity. If you gained something valuable from this episode, I'd appreciate it if you would share it with your colleagues and friends in the mortgage industry who could benefit. Let me know what you thought and/or what topics I should go deeper on in my next episode! #LoanOfficerTeamTraining #LoanTeamTraining #JingRen #hiring Get Loan Team Training for YOUR Team: loanteamtraining.com Episode Highlights: 00:00 - Introduction 01:40 - Jing’s Mortgage Origins 03:55 - Training the Staff 05:00 - DISC Personality 05:50 - The Discomfort of Team Leadership 11:20 - The Power of a Positive Culture 13:50 - The Journey of Hiring 17:50 - Jing’s Team 26:30 - Jing’s Loan Partners 27:20 - Maintaining Culture with Remote Work 30:20 - Learning to Let Go 35:05 - Training Loan Partners to Support the Loan Officer 39:35 - The Power of a Trainer 40:45 - Dr. Butler Script 44:50 - “They Had All the Answers”…
In this episode of Loan Officer Team Training, I sit down with Alyson Rixner to talk about the NAR changes that are affecting homebuyers, sellers, Mortgage Loan Officers and Real Estate Agents. But more broadly, we discuss the core value that drives her work, especially in times of trial or changes: being a helper. Alyson shares how this mindset shapes her approach to leadership, team building, and client relationships, and how it can make a profound impact in the mortgage industry. We’ll discuss the importance of empathy, service, and genuinely caring for others as key elements in creating long-lasting success. Whether you’re leading a team or working directly with clients, this conversation will inspire you to embrace the role of a helper in everything you do. If you’ve enjoyed this episode please leave us a 5 star review, share it with colleagues or friends in the Mortgage industry who can benefit and visit LoanTeamTraining.com for more. Get Loan Team Training for YOUR Team: loanteamtraining.com Connect with Alyson and her team: https://orlickigroup.com/ Show Highlights: 00:00 - Introduction 01:45 - The Questions We Now Need to Ask 05:40 - When to Ask 07:15 - Educating the Homebuyer 10:15 - Compensation and Concessions are Different 13:15 - Thinking in Advance 14:30 - Sharing a Divorce Attorney 16:25 - It’s Harder to Do Our Jobs Now 17:35 - Helping Referral Partners Navigate This 19:50 - Align with the Right People 21:15 - We’re Here to Be Helpers…
In this episode, I’m joined by Hamilton Lao, Business Development Rep for the Jing Mortgage Team, to explore how he’s turned “call reluctance” to “call acceptance” and is helping people everyday by building relationships. Hamilton shares his approach to building relationships and discovering the unique stories behind every client and colleague he meets. We’ll dive into his role on the team, the skills that make him successful, and how seeing the fascinating side of people can open doors in business and beyond. Whether you're looking to strengthen your networking game or better understand the human side of your work, this episode offers valuable insights into connecting with others on a deeper level. If you’ve enjoyed this episode please leave us a 5 star review, share it with colleagues or friends in the Mortgage industry or anyone you know who can benefit from this information. Visit LoanTeamTraining.com for more. Get Loan Team Training for YOUR Team: loanteamtraining.com Episode Highlights: 00:00 - Introducing Hamilton 02:25 - Disproving Limiting Beliefs 03:10 - Hamilton’s Story 05:45 - Humans of New York 06:25 - Everybody is Fascinating 08:25 - Students of Success 11:10 - Relying on Tact 13:20 - The Power of Emotional Intelligence 16:05 - Hamilton the Teacher 19:10 - A Partner that Sees More in You 21:05 - A Supportive Spouse 23:45 - Everything Can Be Answered with Love 28:45 - The Law of Reciprocation 31:10 - Focusing on the Helpful 32:30 - Helping Those that Need Help 36:40 - Cold Calling 38:40 - Always Developing Ourselves 39:45 - Creating a WOW Experience 41:15 - Working Through Call Reluctance 46:20 - Cold Calling Real Estate Professionals 48:00 - Be Yourself 49:30 - Business Development Rep 52:15 - Always Preparing 54:30 - Planting Seeds 58:10 - The Human Component 01:00:00 - Connect with Hamilton Connect with Hamilton & his team: https://www.facebook.com/jingsmortgageteam…
In this special "Masterclass Compilation" episode of Loan Officer Team Training, I’ve gathered some of the most powerful and insightful moments from my conversations with four exceptional experts: René Rodriguez, Tyler Osby, Alyson Rixner, and Dr. Shad Helmstetter. Each segment is packed with actionable advice and strategies, covering topics like effective communication, mindset mastery, leadership, and personal development. Whether you're new to the series or looking to revisit key lessons, this episode offers a concentrated dose of wisdom that can elevate your career and personal growth. Tune in to learn from the best and take your skills to the next level! If you’ve enjoyed this episode please leave us a 5 star review, share it with colleagues or friends in the Mortgage industry or anyone you know who can benefit from this information. Visit LoanTeamTraining.com for more. Get Loan Team Training for YOUR Team: loanteamtraining.com Episode Highlights: 00:00 - Introduction From “Thinking in the Language of Success with Dr. Shad Helmstetter” Episode 14 01:30 - Lessons from the Nursery - No one is born to fail 03:20 - The Success/Failure Imagination Experiment 07:00 - Irene’s Father’s story 08:30 - Parenting with self-talk From “The Process Will Support You with Alyson Rixner” Episode 33 11:00 - Your Process Needs to Support Your Business Model 14:25 - Start With Why by Simon Sinek 15:15 - The Process Reflects YOU! 18:30 - Create. Test. Iterate! Your Process is Organic From “Unlocking Your Own Purpose with René Rodriguez” Episode 10 20:20 - What drives René Rodriguez? Having an impact on people 23:20 - Habits that René uses to make success not just possible but doable 24:45 - “It’s not about the content, it’s the application that matters” 26:25 - “We’re shaped in the difficult times.” From “How “Because I Wanted To” Became Enough with Tyler Osby” Episode 29 31:00 - The Power of a Positive attitude in the workplace 36:00 - How “Because I Want To” Became Enough…
In this episode, I sit down with Ginger Bell to discuss the profound impact of using video to share knowledge and build a lasting legacy. Ginger and I explore how Loan Officers, Real Estate Agents, and professionals across industries can harness the power of video to educate, inspire, and connect with their audience and client base. We'll share practical tips for creating engaging content, overcoming the fear of being on camera, and using video as a tool to preserve and pass on your expertise. Whether you're looking to enhance your personal brand or leave a meaningful legacy, this episode is packed with valuable insights to help you make a lasting impression. If you’ve enjoyed this episode please leave us a 5 star review, share it with colleagues or friends in the Mortgage industry or anyone you know who can benefit from this information. Visit LoanTeamTraining.com for more. Get Loan Team Training for YOUR Team: loanteamtraining.com Episode Highlights: 00:30 - Meet Ginger Bell 01:00 - EduMarketing 03:15 - Podcasts 05:10 - Book Publication 12:00 - Action Conquers Fear 18:30 - It Doesn’t Always Have To Be About Mortgages 22:30 - Irene’s History with Video 25:50 - Passing on Your Knowledge 30:20 - Get Your Story Out There 32:00 - Video is the New Public Speaking 32:45 - We’re So Hard On Ourselves Connect with Ginger and her team: https://www.edumarketing.com…
In this special episode of Loan Officer Team Training, I’m joined by my grandson, Aaron Christensen, to discuss Harmonies of Hope, an inspiring charity fundraising event benefiting the Grief Center of New Mexico. Aaron shares the heartfelt mission behind the event, which aims to provide support and resources to those coping with loss. We'll delve into the details of the event, including the powerful stories of those who have been helped by the center, and how music and community play a vital role in healing. Join us for an uplifting conversation about making a difference, the importance of compassionate support, and how you can get involved in this meaningful cause. To join the mission of Harmonies of Hope by making a donation or buying a ticket to the August 17th event visit this link: HarmoniesofHope.info 00:25 - A Special Program 01:00 - Harmonies of Hope 02:05 - The Grief Center 05:00 - Connecting with the Community 07:25 - Aiding Those in the Grieving People 09:20 - The Harmonies of Hope 2024 Event 10:40 - An Ambitious Goal 11:20 - A Preview of The Event 12:10 - How To Get Involved 16:00 - Join in the Giving If you’ve enjoyed this episode please leave us a 5 star review, share it with colleagues or friends in the Mortgage industry who can benefit and visit LoanTeamTraining.com for more. Get Loan Team Training for YOUR Team: loanteamtraining.com Episode Resources: GriefNM.org HarmoniesofHope.info…
In this heartfelt episode, I share the incredible story of Dr. Russell Teames, the man I genuinely credit for saving my quality of life and who just might save yours as well. We explore his groundbreaking work, his approach to patient care, and the lessons I've learned from my personal experience with him. Dr. Teames discusses his innovative techniques and the importance of holistic health in our high-stress industry. This episode is not just about my journey; it's about the transformative power of exceptional care and how prioritizing your health can lead to professional and personal success for you or anyone. Tune in for an inspiring and potentially life-changing conversation. If you’ve enjoyed this episode please leave us a 5 star review, share it with colleagues or friends in the Mortgage industry or anyone you know who can benefit from this information. Visit LoanTeamTraining.com for more. Get Loan Team Training for YOUR Team: loanteamtraining.com Episode Highlights: 00:25 - Not Your Typical Episode 01:20 - A Personal Trainer For the Brain 06:30 - Stress Management 08:15 - Working with Dr. Teames 11:05 - How Irene Found Dr. Teames 14:05 - Using Tomorrow’s Energy Today 17:25 - “I Will Not Work Like I Did Before” 18:45 - Repairing a Pinched Nerve 25:25 - Committing to Not Push Yourself 28:15 - What Can You Do To Help Yourself 34:50 - Connect with Dr. Teames 37:25 - Dr. Teames World Class Team 39:40 - The Neuro Reset Podcast Episode Resources: https://desertbrainandspine.com Negative Self Talk and How to Change it by Dr. Shad Helmstetter - https://a.co/d/h9n7Vfn…
In this solo episode, I delve into "The Five Languages of Appreciation in the Workplace" and how understanding and implementing them can transform your team's dynamics. Drawing from the popular book, I explain each language of appreciation—words of affirmation, acts of service, tangible gifts, quality time, and physical touch—and provide practical examples of how to apply them in a professional setting. By recognizing and valuing your team's unique preferences for appreciation, you can boost morale, enhance productivity, and create a more cohesive and motivated work environment. Join me as I share actionable insights to foster a culture of appreciation that drives success. If you’ve enjoyed this episode please leave us a 5 star review, share it with colleagues or friends in the Mortgage industry who can benefit and visit LoanTeamTraining.com for more. Get Loan Team Training for YOUR Team: loanteamtraining.com 00:30 - The Five Languages of Appreciation in the Workplace 01:30 - Why This Matters for Business 02:45 - Words of Affirmation 05:55 - Quality Time 08:50 - Acts of Service 12:55 - Tangible Gifts 15:55 - Physical Touch 16:30 - Using the Action Checklist 22:35 - Shop.AppreciationAtWork.com 23:10 - A Personal Realization 25:25 - The Five Love Languages The Five Languages of Appreciation: https://a.co/d/aoN2awD The Five Love Languages: How to Express Heartfelt Commitment to Your Mate https://a.co/d/04iQ0qT4…
In this episode, I have an enlightening conversation with Youssef Abdelhalim about thriving in the ever-changing, cyclical loan industry. Youssef brings his wealth of knowledge and experience to discuss strategies for staying resilient and adaptable through market fluctuations. We’ll cover how to get out of a downward emotional spiral, build systems and processes that make fans out of your clients and bring in referral business no matter what the market is doing. Tune in to gain practical tips and insights that will help you navigate the industry’s ups and downs, ensuring long-term success for you and your team. If you’ve enjoyed this episode please leave us a 5 star review, share it with colleagues or friends in the Mortgage industry who can benefit and visit LoanTeamTraining.com for more. Get Loan Team Training for YOUR Team: loanteamtraining.com 00:15 - Meet Youssef 03:15 - Handling the Shift in the Market 05:30 - Getting Out of the Woe is Me Phase 08:00 - The Loan Strategy Call 09:25 - The Cyclical Nature of the Loan Industry 13:15 - What Youssef Does to Bring In More Business 18:30 - Handwritten Notes 21:30 - Get Comfortable with Being Uncomfortable 26:15 - The Power of Positivity 30:50 - Youssef’s Audacious Goal 35:25 - Self Talk…
In this episode of Loan Officer Team Training, I guide you through the crucial steps of hiring a great Loan Partner. Drawing from my extensive experience as an Originator and Loan Officer Coach, I'll share the key qualities to look for, effective interview techniques, and tips for creating an onboarding process that sets your new team member up for success. Whether you're hiring your first Loan Partner or looking to refine your hiring strategy, this episode offers valuable insights and practical advice to help you find and retain top talent, ensuring your team's success and growth. Don’t miss the resource lists I mention, leave us a comment at LoanTeamTraining.com with your email address and we will send them to you. If you’ve enjoyed this episode please leave us a 5 star review, share it with colleagues or friends in the Mortgage industry who can benefit and visit LoanTeamTraining.com for more. Get Loan Team Training for YOUR Team: loanteamtraining.com 00:15 - Listen to Episode 57 If You Missed It 00:35 - Define the Job Description 01:50 - Know Exactly Who You’re Looking For 05:15 - Video Advertisement 05:50 - Hiring Resource List 06:20 - WiseHire 07:00 - The Interview Process 07:55 - Asking for Business 11:00 - Testing the Loan Partner 13:05 - The Filter Questions 14:50 - List of Hiring Questions to Ask 15:35 - Testing is a Necessity 16:25 - Finalists 17:15 - AppreciationAtWork.com 18:10 - The Five Languages of Appreciation in the Workplace by Gary Chapman & Paul White The Five Languages of Appreciation: https://a.co/d/aoN2awD…
In this episode, I sit down with Glenn Geraci to explore the powerful impact of consistency on achieving success in the mortgage industry, and beyond. Glenn shares his expert insights and personal experiences on how maintaining consistent habits, practices, and communication can drive your team toward excellence. We'll discuss actionable strategies to develop and sustain consistency in your daily operations, ensuring long-term growth and success. Tune in to discover how embracing consistency can transform your team's performance and elevate your business to new heights. 01:35 - Glenn’s Mindset Pre Coaching 03:25 - Overcoming Call Reluctance 04:35 - Call Stars 06:10 - It’s Not About You 08:15 - Thoughts Create Emotions, Emotions Create Actions 09:50 - Family Influences 12:00 - Glenn’s Growth 15:55 - It’s Step by Step 19:55 - Self-Talk 24:45 - The Speed Will Come When You Have the Consistency 25:10 - Glenn’s Why’s 28:45 - AI’s Impact 30:00 - Everyone Has Their Own Superpower 33:55 - WOW Training 35:15 - The Daily Success Plan…
“In America you can do just about anything you want to do (for a career), so you should love what you do!” Today's guest has had a profound impact on me and my family, and I’m excited to have him on the show. Roberto Monaco is an educator, coach, public speaker and a friend who’s got so much to share with each of you. We open up with the event that brought us together and changed how love is at the center of everything Roberto does, and how Roberto overcomes his own limiting beliefs. If you’ve enjoyed this episode please leave us a 5 star review, share it with colleagues or friends in the Mortgage industry who can benefit and visit LoanTeamTraining.com for more. Get Loan Team Training for YOUR Team: loanteamtraining.com Find Roberto’s InfluenceOlogy: https://www.influenceology.com/ 00:45 - The event that changed Irene’s life (and introduced her to Roberto) 01:55 - What is Influenceology? 05:33 - When did Roberto know that he wanted to teach people how to influence for good? 06:55 - Roberto sets a goal to work for Tony Robbins 10:00 - Why love is at the center of everything Roberto does 14:33 - Become a great leader, your goals have to be beyond your own pocketbook 16:50 - Love is the answer to every question 18:30 - Difference between being perfect & being awesome 20:29 - How Roberto overcomes limiting beliefs 23:45 - Roberto’s self-talk routine 25:30 - Best leaders are also students 26:00 - How has having a team made a difference 30:00 - Roberto’s thoughts on Loan Team Training 33:30 - You can’t communicate in the same way to different people 36:05 - If Roberto could do it over again, what would he do differently? 38:28 - What is Roberto excited to be working on right now? 40:40 - Words of encouragement for business owners…
In this episode, I'm joined by my son, Kenny Duford, to delve into the essentials of building a successful loan team. We'll share insights on the key roles that make up an effective team, how to ensure seamless communication and collaboration, and the strategies we've implemented to foster a culture of excellence. Whether you're just starting to build your team or looking to refine your current structure, this episode is packed with practical tips and real-world examples to help you create a powerhouse team that delivers outstanding results. 00:40 - Structuring a Loan Team 03:45 - The Evolving Role of a Loan Partner 05:45 - Building Job Boundaries 07:05 - Building Trust with Your Team 08:30 - The Next Step in the Process 11:30 - The Processor 12:30 - The Benefit of a Full Team 19:10 - Treating Every Client with the Same Care 22:10 - You Can’t Hide Behind Emails 23:50 - The Cost of a Smaller Team 26:05 - The Investment of Buying Your Time 29:50 - Contact Irene or Kevin 30:30 - Client Conversion Training To ask questions, email us irene@loanteamtraining.com or kenny@loanteamtraining.com And see all of our classes here https://www.loanteamtraining.com…
In this exciting episode, I have the pleasure of hosting the incredible Valerie Saunders for a chat. We delve into the inner workings of the National Association of Mortgage Brokers, Valerie gives us an insider's perspective, sharing her experiences and insights with warmth and candor. We discuss the mission of NAMB, its impact on the industry, and the opportunities it offers for professional growth. It was a truly enlightening conversation, and I'm confident that our listeners gained a great deal of knowledge about this important organization. Remember, it's all about learning, growing, and succeeding together! Show Resources: NAMB.org Show Highlights: 00:30 - Focus 2024 01:50 - NAMB National 2024 03:30 - Barry Habib 04:45 - “Lists are Just Ways to Put Things Off” 05:45 - Having a Solid Team 06:30 - NAMB Legislative Agenda 10:15 - The Behind the Scenes Work is Getting Done 13:50 - How to Get Involved 17:20 - A Community Builders Committee 19:30 - NAMBPAC 22:25 - Who Can Join NAMB 25:50 - Strategic Sponsors 31:00 - Certification Opportunities 33:15 - Connect with Valerie…
In this episode, we’ve got a fantastic episode for you! My guest is the amazing Michelle Berman, who's been doing wonders helping mortgage officers and real estate agents grow their brands using Instagram. We sit down and dive into Michelle's courses, where she shares her secret sauce on how to leverage the power of Instagram to its fullest. Michelle is a true guru in this field, and her insights are invaluable for anyone looking to give their business a boost. So, get ready to take notes and level up your Instagram game. Trust me, you won't want to miss this one! Show Resources: Michelle on Instagram - https://www.instagram.com/bermanmediasocial/ BermanMediaPD.com Show Highlights: 00:30 - Meet Michelle Berman 04:00 - Beyond The Method™️ 08:40 - Why Instagram 13:35 - Everyone with Success Has a Story 19:30 - Avoiding the Disconnect 22:00 - Good to Great by Jim Collins 26:00 - The Beyond The Method™️ Engagement Tracker 27:50 - Using Instagram to Grow Your Business 36:15 - Upcoming Webinars 38:45 - Connect with Michelle…
Welcome everyone to another exciting episode of Loan Officer Team Training! Today, we're thrilled to have the insightful Kevin Brierton with us. In this episode, Kevin shares his wealth of knowledge on overcoming obstacles in the loan industry. In the end, it’s about more than mortgage though, it’s all about personal growth. So grab your notepads, because there's no excuse for not being prepared to learn something new today! Let's dive in and empower ourselves with knowledge, together. Show Resources: Kevin Brierton-Neo Home Loans https://kevinbrierton.com/ Kevin's Podcast: https://podcasts.apple.com/us/podcast/no-excuse-pro-podcast/id1715406548 Show Highlights: 01:00 - Meet Kevin Brierton 04:15 - Mindset Starts in the Morning Routine 08:00 - Morning Media 10:15 - Self Talk is for More than Just Yourself 16:40 - Ask Questions 18:25 - It’s Not Too Late for Intentionality 23:30 - Fear Isn’t Real 25:40 - No Excuse Pro Podcast 28:45 - 3 Keys to Ending Anxiety as a Mortgage Officer 33:00 - The Power of a Handwritten Note 37:50 - The No Excuse Pro Podcast Origin 43:30 - It’s About Personal Growth 44:30 - Helping Set Better Habits…
In this episode of "Loan Officer Team Training," I have a super exciting chat with Luke from Angel AI. We dive deep into the incredible world of data and how it's transforming the mortgage industry and beyond. Luke shares the story behind Angel AI and how it is helping us serve our customers and clients better through the power of data. We also discuss what’s next for this exceptional tool for Real Estate agents and other businesses across industries. So, buckle up for this data-driven ride, because it's going to be a game-changer! Show Resources: https://angelai.com/ Show Highlights: 00:25 - About Luke 01:55 - What is Angel AI 02:30 - Who Angel AI is For? 06:25 - How Real Estate Agents are Using Angel AI 08:15 - How Smart is Angel AI 10:00 - How Old is Angel AI 11:40 - The Future of Angel AI 13:45 - Obstacles to Adopt a Service like Angel AI 16:45 - The Power of the Data 21:00 - AI is Nothing to Be Scared Of 24:25 - Do Not Be Left Behind 28:35 - Connect with Luke 30:50 - Loan Officer Team Training…
In our latest episode, I had a great chat with the amazing Robert Fillyaw. Robert generously gave us an inside look at how his own team operates, sharing the systems and processes they've built to consistently succeed at a high level, even as they continue to grow. If you're looking to create a robust plan and implement effective processes in your own team, this episode is a must-listen. Robert's insights are sure to inspire and guide you on your journey to success. Show Resources: TalkToTheTrainers.com Connect with Robert rfillyaw@hmamortgage.com 352-665-1302 Show Highlights: 00:45 - The Gamechanger for Robert Fillyaw’s Business 02:45 - Logistics Specialist Fillyaw 04:45 - Making a Map Forward 07:30 - Putting Dates On Your Plans 11:20 - Acts of Freedom 16:00 - Shared Loan Partners 20:00 - The Fillyaw Fantastic File Flow 22:25 - Taking Process Management Away from Loan Officers 24:25 - HMA Mortgage 27:30 - That’s What Success Is 29:00 - Having a Team that Frees You Up 30:35 - Surrounding Yourself with the Right People…
In our latest episode, I had the pleasure of chatting with the incredible Tammy Schneider. Tammy brings a wealth of experience to the table, and she shared her insights on how you, as a Loan Officer, can go from making your first hire to building out a full team. We're talking about creating the exact business and legacy YOU want, not just following someone else's idea of success. Tammy's advice is all about making your dreams a reality, so tune in for a conversation that's sure to help you take your team to the next level. Show Resources: TalkToTheTrainers.com The One Thing: https://a.co/d/7WwULWQ The E-Myth Revisited: https://a.co/d/3kLtXG0 The Ideal Team Player: https://a.co/d/9TU2Hcv Show Highlights: 00:50 - Who is Tammy Schneider 01:30 - First, Know What You Want 02:45 - Realize You Can’t Do It Alone 05:00 - This Is Your Own Journey 07:15 - Gary Keller’s “The One Thing” 08:20 - Michael Gerber’s “The E-Myth Revisited” 09:15 - What are You Really Good At, What Do You Love, What Do You Want to Accomplish 10:45 - You Can Have It, Eventually 11:50 - What Do I Take Off My Plate Immediately 13:20 - Everything is Hire-Outable 15:30 - Building a Legacy Takes Time 21:45 - Look for Role Models/Examples 22:25 - Who Are the Players I’ll Need to Accomplish This 23:35 - Building From Here to There 25:10 - Becoming a True Business Owner 26:25 - Be Honest with People Up Front 27:20 - Patrick Lencioni - The Ideal Team Player 27:40 - The DISC Profile 32:25 - Mapping it All Out 33:55 - How Can I Afford that First Hire 36:05 - Sharing Your Vision…
In this episode host Irene Duford engages in a riveting conversation with guest Jen Conley. The pair delve into the common pitfalls that Loan Officers encounter, particularly the tendency to make inappropriate comparisons and overlook core business fundamentals. Jen highlights the importance of grounding decisions in factual data rather than personal feelings, a strategy that can help Loan Officers sustain and even expand their business amidst challenging market conditions. This insightful discussion offers valuable advice for professionals looking to navigate the complexities of the loan industry. Get Loan Team Training for YOUR Team: loanteamtraining.com Show Highlights: 01:00 - Helping Loan Officers Succeed 03:00 - Tracking Leads AND Conversions 05:00 - Defining a Braindump 06:15 - Reasons You’re NOT Meeting Your Goals 09:00 - They’re Not Thinking About You, But They Like to Be Thought Of 13:10 - Overcoming Contention 14:15 - You Don’t Need Them All 16:30 - People are People 19:45 - They’re Not Referrals, They’re Families 22:15 - Holding Them (And Yourself) Accountable 24:00 - Doing the Fundamentals 25:20 - Focus on the Facts, Not Your Feelings 29:30 - The Right Comparisons 32:30 - Don’t Let Yourself Forget What Worked 34:30 - It’s All About Implementation…
In the episode of Loan Officer Team Training, host Irene Duford, along with guest Kenneth Duford, delve into practical strategies for loan officers to optimize their teams and partnerships. The discussion focuses on the importance of consistency in business operations, with an emphasis on the application of checklists to ensure that things happen the same way every time! The duo also underscore the significance of fostering strong relationships not only within the team but also with clients and real estate agents. This episode provides loan officers with actionable insights into enhancing their practices and maximizing their impact through others. Get Loan Team Training for YOUR Team: loanteamtraining.com Motivation by Appreciation Inventory to know each team member's Language of Appreciation: https://shop.appreciationatwork.com/products/the-mba-inventory-basic-2019 Show highlights: 00:25 - Introducing Kenneth and His Role 01:00 - You Have to Have Really Good Help 01:50 - The Loan Officer is Too Involved 05:00 - Building Team Culture 06:20 - Understanding The Loan Team’s Roles 08:30 - How Can We Be Better 09:45 - Mindset Matters 13:15 - Efficient Loan Processes 18:45 - Verifying Daily Priorities 20:30 - Checklists are Everything 22:00 - The Pilot’s Story 24:15 - Words Are Very Powerful 26:20 - Selling the Power of Your Loan Team 27:20 - Asking For Referrals 30:35 - Learning How to Make the Calls! 33:00 - The Power of Listening 34:25 - Motivation by Appreciation Inventory 36:00 - A Communication Course, with Processes 37:30 - We Call It WOW Training on Purpose…
In this insightful episode of the Loan Officer Team Training Podcast, host Irene Duford is joined by special guest, Ginger Bell, an acclaimed entrepreneur and marketing expert. We delve into Ginger’s innovative theory of edu-marketing. Ginger shares her journey of building a successful company focused on helping business owners implement this unique marketing strategy. Listeners can look forward to gaining a deeper understanding of how to leverage edu-marketing to highlight the solutions their businesses offer as opposed to just their services, ultimately driving growth and customer engagement. Get Loan Team Training for YOUR Team: loanteamtraining.com Show highlights: 00:20 - Welcome Ginger Bell 01:20 - Ginger’s Mortgage Origin 03:20 - EduMarketing 05:05 - How to Use AI 10:00 - Learning AI with Ginger 14:10 - Overcoming Privacy Concerns with AI 15:50 - Overcoming Scarcity Mentality 17:50 - Taking Action with Video Creation 22:30 - Selling the Problems You Solve, Not the Services You Sell 28:15 - Have a Plan…and Implement It Consistently 32:35 - Tightening the Right Budgets 35:15 - Loan Team Training 37:00 - Always Giving Value 38:45 - EduMarketing in the Mortgage Industry 41:30 - Working with Ginger https://www.edumarketing.com AI Prompt Handbook-Unlock the Secrets of Levering AI in your Marketing by Ginger Bell, Chelsea Gardner and Toni Taylor Gozza: https://a.co/d/ghqS92j…
In this episode, we dive into the world of marketing with special guest Chelsea Gardner. Join Irene and Chelsea as they explore Chelsea's successful marketing business and share valuable tips for business owners looking to expand their presence on social media. From effective strategies to engaging content, this episode is packed with actionable advice to help you grow your business online. Tune in to gain valuable insights and take your social media game to the next level. Get Loan Team Training for YOUR Team: loanteamtraining.com Show highlights: 00:30 - It All Started in a Pet Shop 02:45 - Focusing Your Social Effort 04:10 - How Loan Officers Get Serious About Social 06:40 - How to Use AI in Your Voice 08:05 - The AI Prompt Handbook 08:25 - Time Blocking 12:55 - Fostering a Successful Mindset 14:30 - Journaling 16:50 - SelfTalkPlus.com 18:00 - Perseverance 20:00 - Working Through Fear 21:40 - Targeting Your Social Content 24:05 - Why Chelsea Gardner Marketing 26:00 - Encouragement for Business Owners 27:05 - Connect with Chelsea Loan Officer Team Training Podcast Episode #14 "Thinking in the Language of Success" with Dr. Shad Helmstetter https://podcasts.apple.com/us/podcast/loan-officer-team-training-with-irene-duford/id1649790320?i=1000599535376 Chelsea Gardner Marketing: https://chelseagardner.com AI Prompt Handbook-Unlock the Secrets of Levering AI in your Marketing by Ginger Bell, Chelsea Gardner and Toni Taylor Gozza: https://a.co/d/ghqS92j Chelsea's Instagram: "@TheChelseaGardner" https://www.instagram.com/thechelseagardner/…
In this episode of the Loan Officer Team Training podcast, host Irene Duford is joined by guest Alyson Rixner to dive into their goal setting for 2024. Together, they emphasize the power of choosing your focus and outlook for the new year. With their expertise in the industry, Irene and Alyson discuss practical strategies to set attainable goals and motivate listeners to make the most of the opportunities ahead. If you're looking for inspiration and guidance on setting your own goals, this episode is a must-listen. Get Loan Team Training for YOUR Team: loanteamtraining.com Show highlights: 01:10 - The Energy of 2024 02:30 - The Space Between Podcast 06:15 - What Excites Alyson in 2024 09:45 - Alyson’s Personal Goals Process 10:55 - Challenging the Team for the New Year 11:30 - Looking Forward 14:00 - Finding Your Action Steps 18:45 - Celebrating Wins 21:40 - The Word of the Year - “Balance” 24:25 - Visualizing What You Want 26:55 - Reflecting in YOUR Way 30:50 - “I don’t want that time to impact how I feel about now” 32:25 - 2024 is Going to Be a Great Year 34:45 - It’s EVEN More Important to Connect With People 36:15 - WE Get to Choose…
“The Money Comes With The Job When You Do The Right Things” In this episode of Loan Officer Team Training, hosted by Irene Duford with special guest Devin Dubuc, the focus is on "Leading More People with Passion." Devin shares his personal journey to mortgage team leadership, highlighting the importance of positivity and the positive impact your actions can and do have on others. The discussion revolves around how our everyday actions and habits can lead to significant results. Listeners gain insights into actionable strategies for effective leadership and learn how cultivating daily habits can pave the way for long-term success in the mortgage industry. 01:50 - Devin’s Mortgage Origin 04:30 - Moving into Leadership 06:30 - Maximizing Impact Through Leadership 08:50 - Learning Lessons Through Hardship 11:30 - Success is Not Just Possible, But Doable 13:30 - “People need to be well led right now!” 15:00 - Devin’s Video & Podcast Strategy 20:00 - The Positive Impact of Your Action On Others 25:45 - What’s Next for Devin & Team 27:10 - Connect with Devin 29:15 - “Do What it Takes” Devin’s Concierge Team: (214)261-3355 TheDubucTeam.com Instagram - https://www.instagram.com/thedubucteam/ Facebook - https://www.facebook.com/thedubucteam YouTube - https://www.youtube.com/@thedubucteam…
“We’re in business because of the people who give us business.” Irene Duford brings a solo message to any business leader across industries about the opportunity before you in the next month. We’re all in a thankful sort of spirit this time of year, and we need to ensure that our clients and customers know just how much we appreciate their business and the relationship we’ve built with them. Don’t miss this opportunity to share that thankful spirit and deepen your connection with everyone who continues to help build your business dreams into realities. Hear Irene’s call to action, and then start making your own list and checking it twice! Get Loan Team Training for YOUR Team: loanteamtraining.com Show highlights: 00:20 - Appreciation Month 01:10 - Calling ALL clients between the Holidays 02:05 - Thankful for the Opportunity to Help 04:00 - People NEED to Hear from You…
“The brain believes the programs it has that are strongest, it doesn’t make any difference whether they’re true or not.” I am passionate about successful self talk and every class I teach has it. Every person I coach learns about it because it is so impactful when we use the language of success. This week I checked off a bucket list item. I had my long time mentor in Self Talk, Dr. Shad Helmstetter, from the Self Talk Institute as a guest. His book, "What to Say When You Talk to Yourself." changed the trajectory of my life and the life of my family. I cannot wait to share him and his message with you. It's great when you meet someone who is exactly who you thought they would be. Dr. Shad is one of the most affirming men I have ever had the honor to meet. The conversation off the mic after the recording made my year. No matter who you are, you need to hear that you have value and really matter. It couldn't have come at a better time for me. It was a lesson once again in going for what you want and believing it can happen. Don't hold back. Go for it! Good things will happen. If you’ve enjoyed this episode please leave us a 5 star review, share it with everyone you know and colleagues or friends in the Mortgage industry who can benefit and visit LoanTeamTraining.com for more. This episode is for anyone who wants to improve their self talk. Get Loan Team Training for YOUR Team: loanteamtraining.com Show highlights: 00:40 - How Irene manifested this interview 02:00 - What is self talk 07:55 - Lessons from the Nursery - No one is born to fail 09:50 - The Success/Failure Imagination Experiment 13:30 - Irene’s Father’s story 15:00 - Parenting with self-talk 19:00 - The evolution of self-talk 20:20 - Thinking in the Language of Success 24:05 - Secondhand Self-talk 27:30 - Self-Talk is backed by SCIENCE 31:50 - “How will I know it’s working” 34:30 - Starting with Self-Talk+ 41:10 - The First Class example 42:00 - What’s next for Dr. Shad 45:00 - Weight loss self-talk 49:00 - “What to Say When You Talk To Yourself” 50:55 - “Self talk has made THE difference in my life” 53:55 - Check the links for Dr. Shad’s work Where to get self talk: selftalkplus.com Books by Dr. Shad Helmstetter What To Say When You Talk to Yourself Predictive Parenting-What To Say When You Talk to Your Kids Who Are you really and What Do You Want? The Power of Neuroplasticity Negative Self Talk and How to Change it The Self Talk Solution…
In this episode, I'm joined by Valerie Saunders, President of NAMB (National Association of Mortgage Brokers). Valerie is a dynamic individual and a self-described "overachieving volunteer". We discuss her own career journey, as well as the many things NAMB offers its members and the industry at large. If you want to attend NAMB Focus 2024 this January, remember to use promo code FOCUS24 for free registration to the event in Kissimmee, FL. https://namb.org/focus/ Contact Valerie: president@namb.org If you’ve enjoyed this episode please leave us a 5 star review, share it with colleagues or friends in the Mortgage industry who can benefit and visit LoanTeamTraining.com for more. Get Loan Team Training for YOUR Team: loanteamtraining.com Show Highlights: 01:30 - What is NAMB 05:55 - “A Volunteering Overachiever” 13:30 - Overcoming fear of public speaking 15:20 - “People need somebody to ask questions to” 20:00 - The need for team training 27:00 - There are SO many aspects to the mortgage industry 30:20 - How Valerie helps ensure a good mindset 34:15 - Valerie’s morning routine 36:25 - NAMB Focus 2024 41:15 - “Adapt and overcome! It’s going to be better.” 46:20 - NAMB.org (use FOCUS24 promo code)…
In this solo episode, we discuss contacting your past clients to ensure they’re not JUST past clients, but current and future clients as well as endless sources of referrals. We start discussing the quarterly method and the best ways to frame the conversation. We also discuss the necessity of ASKING for the referral, remember the client is always on your mind but you are not always on their mind. If you’ve enjoyed this episode please leave us a 5 star review, share it with colleagues or friends in the Mortgage industry who can benefit and visit LoanTeamTraining.com for more. Get Loan Team Training for YOUR Team: loanteamtraining.com Show Highlights: 00:25 - Calling past clients 01:45 - Appreciation Conversations 02:35 - You’re thinking about THEM 03:50 - Ask for Referral 07:40- There’s ALWAYS a reason to call 08:15 - They’re not JUST past clients 09:05 - Share the show with colleagues or friends who would benefit…
“Great Salespeople know that they’re blessing people.” Irene Duford is the guest this week as we share a previously recorded conversation with the hosts of Loan Officer Success, Mike Cardascia and Erica Homefield. We do a deep dive into what coaching looks like for me. We discuss how I coach on things like: the one thing you need to tweak to get more business, how to effectively better your mindset, and how I help my clients build a team. Tune in to hear why coaching might be just what you need to take the next step towards your business’ success. If you’ve enjoyed this episode please leave us a 5 star review, share it with colleagues or friends in the Mortgage industry who can benefit and visit LoanTeamTraining.com for more. Get Loan Team Training for YOUR Team: loanteamtraining.com Show Highlights: 00:15 - “What we say to ourselves, really matters!” 02:00 - How Irene helps people get the results they’re looking for 05:00 - The Queen of self talk 05:45 - What’s holding YOU back 07:45 - Building new habits with systems and processes 11:00 - Our biggest obstacle, fear 13:10 - Hiring the RIGHT people 14:00 - WOW Team Training 15:35 - Client Conversion Training 15:55 - LoanTeamTraining.com 16:40 - Where do you START training new hires 19:30 - “Great salespeople knows they’re blessing people.” 20:30 - “Be committed, and just do it.”…
مرحبًا بك في مشغل أف ام!
يقوم برنامج مشغل أف أم بمسح الويب للحصول على بودكاست عالية الجودة لتستمتع بها الآن. إنه أفضل تطبيق بودكاست ويعمل على أجهزة اندرويد والأيفون والويب. قم بالتسجيل لمزامنة الاشتراكات عبر الأجهزة.