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Send us a text Joey Cioffi is the founder and CEO of The Salad House, a fast-growing franchise with a passion for offering customizable, fresh meals for everyone. From his New Jersey roots to building a brand that’s now expanding to 19 locations, Joey has always prioritized hospitality and quality. In this episode, we explore how Joey’s background …
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Send us a text Markus Pineyro is not just a restaurant owner—he’s a visionary reshaping how we think about dining experiences. As the co-founder of OOMI Digital Kitchen, Markus has created a food hall that operates almost entirely through digital interactions, yet still boasts a remarkable 4.9-star rating. On this episode of Give an Ovation, we div…
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SPONSORS: - Get started with a $13 trial set for just $3 at https://harrys.com/DANNYBROWN - Head to https://acorns.com/dannyb or download the Acorns app to start saving and investing for your future today! On this episode of The Danny Brown Show, Kevin Abstract stops by to talk about feeling down while on stage, living in Texas, and Mortal Kombat f…
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SPONSORS: -Cut your wireless bill to 15 bucks a month at https://mintmobile.com/DANNYB -Sign up for a $1 per month trial period at https://shopify.com/dannyb, all lowercase -Get a free Mystery Gift with your first monthly shipment when you sign up at https://boxofawesome.com with promo code DANNYB On this episode of The Danny Brown Show, Jared Frei…
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On this episode of The Danny Brown Show, Joey Valence and Brae stop by to talk about being friends, being new artists, and collaborating with Danny. They also discuss crust punks, smelly fans, and pornos with good acting. During the Ask Danny segment, they answer questions about having autism in an arcade, a DJ friend who plays dark techno, and a f…
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Send us a text Few people understand the art of blending people and technology in fast-casual dining like today’s guest, Doug Willmarth. As the President of MOOYAH Burgers, Fries & Shakes and a seasoned leader with experience at brands like Mongolian Concepts and Pizza Hut, Doug brings a wealth of knowledge that we were excited to explore in this e…
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Send us a text You could argue that there’s no one more passionate about building successful restaurant brands than today's guest, Sherif Mityas. Sherif is the CEO of BRIX Holdings, overseeing iconic brands like Friendly’s, Clean Juice, and Red Mango. We were excited to tap into his wealth of insights on this episode! In this episode, Zack and Sher…
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Send us a text Neal Parisawan is the owner of Nara Thai and a former consultant, bringing a unique perspective to how tech can enhance guest experiences rather than complicate operations. We were thrilled to hear his insights on this episode! In this episode, Zack and Neal discuss: Why restaurants struggle with adopting and maintaining technology H…
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Send us a text You could argue that there's no one more experienced in leading fast-casual restaurants than today's guest, Beto Guajardo. Beto is the President & CEO of Blaze Pizza and has held leadership roles at Starbucks, Levi Strauss, and Schlotzsky’s. We were excited to tap into his extensive insights on this episode! In this episode, Zack and…
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Send us a text You could argue that there's no one on the planet who has thought about hospitality more than today's guest, Will Guidara. Will is a restaurant icon, former leader of Eleven Madison Park, and NYT Bestselling Author of "Unreasonable Hospitality" (mandatory reading at Ovation). We were lucky to tap into his insights on this episode! In…
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Send us a text Want to unlock the secrets behind a seamless restaurant grand opening? Richmond Green, VP of Operations at gusto!, joins us to share his invaluable insights from his extensive experience, including his tenure at Chick-fil-A. Discover why he compares grand openings to major sporting events and how adaptability and thorough preparation…
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Become a paid channel member of YMH to get The Danny Brown Show episodes one day early and AD-FREE here: https://www.youtube.com/channel/UCYIgiXwJck_Pb5Nj-wIrsqg/join SPONSORS: -Head to https://acorns.com/dannyb or download the Acorns app to start saving and investing for your future today! -Visit https://BetterHelp.com/DANNYBROWN today to get 10% …
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Hindsight is 20/20 and there is truth in the saying that we can learn from others journeys and the path they took. In this episode, Melia is joined by two dynamic guests, Adam Roach and Will Hord. Will Hord leads this authentic and transparent conversation which unpacks 🎙️ invaluable insights about real estate advice from seasoned top producers/coa…
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Send us a text In today’s competitive restaurant landscape, having the right tools can make or break your guest experience. On this episode of Give an Ovation, Zack Oates talks to Kelly Esten, CMO of Toast, about the journey behind one of the industry’s leading POS systems and how it helps restaurateurs succeed by focusing on what truly matters: th…
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SPONSORS: Control Body Odor ANYWHERE with @‌shop.mando and get $5 off your Starter Pack (that’s over 40% off) with promo DANNYB at https://ShopMando.com! #mandopod On this episode of The Danny Brown Show, his favorite opening act Alice Longyu Gao stops by to talk about her songwriting, collaborating and finding new music on the internet. The two al…
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Send us a text Ever wondered what it takes to run iconic restaurants in some of the most bustling locations in the world? Join us as we sit down with Chef Glenn Rolnick, the mastermind behind the culinary operations of Carmine's and Virgil's. With over two decades of experience, Chef Glenn shares the captivating journey of Carmine's—from its humble…
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SPONSORS: -Download the DraftKings Sportsbook app NOW and use code DANNYB -Sign up for a $1 per month trial period at https://shopify.com/dannyb , all lowercase On this episode of The Danny Brown Show, comedian Dave Landau stops by to talk about the 90’s opioid boom , the secret islands in Michigan’s lakes, and the questionable tactics of the Canad…
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Send us a text In the world of hospitality, few voices are as respected and influential as Peter Romeo's. With nearly 40 years of experience covering the restaurant industry, Peter has seen the rise and fall of countless concepts and the evolution of guest expectations. In this episode of "Give an Ovation," host Zack Oates dives deep with Peter to …
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Send us a text In today’s episode of Give an Ovation, we have the pleasure of chatting with Melissa Cummings, VP of Digital Marketing at Tropical Smoothie Cafe. With over 20 years of experience in the restaurant industry, including a significant role at Domino's managing one of the largest loyalty programs, Melissa brings a wealth of knowledge and …
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We're joined by Tiffany and Ben Pickett, the dynamic duo behind Joey’s Carpet Care, a third-generation family business rooted in Fayette and Jessamine Counties. Starting from a humble beginning in 1980 with a single Volkswagen bus, the company has blossomed into a robust operation handling over 2000 rugs a year and offering a myriad of cleaning ser…
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On this episode of The Danny Brown Show, Zack Fox and Mandal stop by to talk about DJing, BBQing, and IHOP Spaghetti. They also discuss terrible foods, bad fan art, wildlife, Chappell Roan, and something called CocaCola Salad, which looks disgusting. The two guests also help Danny answer questions about scream yoga, a cheating ex, and getting poope…
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Send us a text In this episode of Give an Ovation: The Restaurant Guest Experience Podcast, host Zack Oates sits down with Jason Morgan, CEO of Original ChopShop, a rapidly expanding fast-casual restaurant known for its "better-for-you" menu. Jason shares insights on how his team, with experience from Zoe’s Kitchen, scaled Original Chop Shop from t…
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Send us a text Creating an exceptional guest experience goes beyond just serving great food—it’s about making every interaction meaningful. On this episode of "Give an Ovation," Zack Oates chats with James Vitrano, co-owner of Sucre, who shares his journey from being a lawyer to becoming a leading restaurateur. James opens up about his unique appro…
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Send us a text In this episode of Give an Ovation, host Zack Oates sits down with Dawn Lafreeda, one of the most inspiring entrepreneurs and restaurant leaders in the industry. From starting as a server at Denny’s at 16 years old to becoming the largest female franchisee in the full-service restaurant industry, Dawn shares her incredible journey an…
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Send us a text Flame Broiler isn’t just a restaurant; it's a thriving brand with deep roots in Korean cuisine and a strong commitment to guest experience. In this episode of Give an Ovation, we sit down with Christian Lee, the second-generation leader of Flame Broiler, to explore how his family's values and focus on fundamentals have shaped the bra…
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On this episode of The Danny Brown Show, Danny chats in up with the booth in the first solo show we’ve had in a while. In it, they discuss their favorite musical guests, video games for girls, having blood in your semen. They also talk about the Stephen Hawking allegations, dating someone with bad breath, and sweaty balls. Other topics include: Sou…
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Send us a text Curious about the secret sauce behind scaling a successful restaurant brand? Get ready to learn from Brandy Blackwell, VP Head of Marketing for Another Broken Egg Cafe, as she shares her journey from key roles at Tijuana Flats, McAlister's Deli, Dunkin', and Jimmy John's. Discover the essential elements of real estate, location, and …
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SPONSORS: - Visit https://BetterHelp.com/DANNYBROWN today to get 10% off your first month. - Get up to 60% off at https://Babbel.com/DANNYBROWN On this episode of The Danny Brown Show, the main Mommy Tom Segura stops by to talk about learning Italian, what he listens to before going on stage, and buying Danny a gun. They also discuss Danny’s sobrie…
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Send us a text In this episode of Give an Ovation, host Zack Oates talks to Scott Henderson, CEO and co-founder of Salad Station. Scott shares how his agricultural roots in South Louisiana inspired him to create a fast, healthy restaurant concept that has grown to over 36 locations. He discusses the importance of maintaining freshness, cleanliness,…
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SPONSORS: - Get a free Mystery Gift with your first monthly shipment when you sign up at https://boxofawesome.com and enter the code DANNYB at checkout. - Sign up for a one-dollar-per-month trial period at https://shopify.com/dannyb On this episode of The Danny Brown Show, Jason Ellis stops by to talk about his band Taintstick, PT Cruisers, and peo…
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Send us a text Unlock the secrets to rekindling lost customer relationships with expert insights from Dan Pfister, Founder of WinBack Labs. Discover proven strategies for understanding why customers leave and how to effectively bring them back. Dan highlights the importance of strategic outreach and ensuring customers feel heard and valued. Learn h…
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Send us a text Can a great customer experience truly begin with how you treat your employees? In this fascinating episode of Give an Ovation, we host Jill Raff, the dynamic Founder and CEO of the Jill Raff Group, who makes a compelling case for her EX2CX® approach, for which she is an advisor. Drawing from her extensive background and personal hist…
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On this episode of The Danny Brown Show, LeMaire Lee and Shawn Gardini stop by to talk about video games, scooters, and having sex with aliens. They also talk about spelunking, no fap, Instagram freaks, and gel blasters. Also, Danny lays out his presidential campaign plan. Other topics include: micro-transactions, airplane bathrooms, gooning, and D…
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Send us a text What does it take to turn failure into a stepping stone for success? Perry Rogers, the legendary sports marketing executive and agent behind iconic athletes like Shaquille O'Neal and his restaurant Big Chicken, shares his incredible career journey on today's episode. Listen as Perry recounts a pivotal moment with a challenging busine…
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Send us a text In this episode of Give an Ovation, Zack Oates interviews Chris Treloar, CEO of PLNT Burger, to uncover his secrets to creating a standout guest experience in the restaurant industry. From his roots at Friendly's to leading a successful plant-based burger brand, Chris shares his insights on keeping operations simple, building strong …
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SPONSORS: - Head to https://acorns.com/dannyb or download the Acorns app to start saving and investing for your future today! On this episode of The Danny Brown Show, EARTHGANG stops by to talk about Dream Con, videos games, and making new music. They also discuss yoga, mediation, dreams, and selling cigarettes to children. Also, Danny asks them ab…
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Send us a text Join us for another episode of Give an Ovation, the Restaurant Guest Experience Podcast, as we dive into the fascinating journey of Michael Ungaro, CEO of San Pedro Fish Market. From setting Guinness World Records to becoming one of the most Instagrammed restaurants in the U.S., Michael shares his visionary approach to seafood, hospi…
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Send us a text Ever wondered what goes into creating a dining experience so memorable that guests can't stop talking about it? Join us as we sit down with Jason Ganahl, the genius behind GQue Championship Barbecue, Denver’s first and only championship barbecue restaurant. Jason spills the beans on the art of personalized service, maintaining a cons…
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SPONSORS: -Download the DraftKings Sportsbook app NOW and use code DANNYB -Thank you to our sponsor BetterHelp! Visit https://BetterHelp.com/DANNYBROWN today to get 10% off your first month. -Get up to 60% off at https://Babbel.com/DANNYBROWN On this episode of The Danny Brown Show, Brandon Wardell stops by to talk about the CrowdStrike crash, Come…
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Send us a text In this episode of Give an Ovation, we learn about effective hospitality leadership with Matt Rolfe, a hospitality leadership coach, speaker, and author of "You Can't Do it Alone." Matt shares his insights on helping multi-unit restaurant operators, focusing on the people element of the business to ensure success and growth. Learn ab…
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Send us a text Disney is known for some of best guest experiences in the world, and today we learn some of the magic formula as we chat with George Kalogridis, who shares his remarkable 50-year journey in Disney. As a busboy who later became President of Walt Disney World, George gives fantastic insights on how to make guests happy. Thanks, George!…
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SPONSORS: - Get a free Mystery Gift with your first monthly shipment when you sign up at https://boxofawesome.com and enter the code DANNYB at checkout. On this episode of The Danny Brown Show, HIVEMIND stops by to talk about their live shows and how they started their channel. With Danny, they also discuss golf video games, the Zyn drought, and dr…
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Send us a text On this episode, authenticity takes the spotlight as we explore what it means to provide genuine care and high-quality service in the hospitality industry with Ken McGarrie and Mark Braver of Fifty/50 Consulting. Listen to an inspiring story from a West Coast resort that showcases the power of meticulous staff training in creating si…
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Send us a text Today we're learning about an often overlooked restaurant marketing channel, direct mail. Kevin Slaughter, Director of Operations at Mailwise Solutions debunks the myth that direct mail is a relic of the past, proving its remarkable ROI in 2024. Discover why consistency trumps one-time mail blasts and how sending menus three to four …
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