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From Busboy to President: George Kalogridis Shares His Disney Journey and Secrets to Exceptional Guest Experience
Manage episode 430356491 series 2930439
المحتوى المقدم من Ovation. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Ovation أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
Disney is known for some of best guest experiences in the world, and today we learn some of the magic formula as we chat with George Kalogridis, who shares his remarkable 50-year journey in Disney.
As a busboy who later became President of Walt Disney World, George gives fantastic insights on how to make guests happy.
Thanks, George!
فصول
1. Career Growth and Decision Making (00:00:00)
2. Guest Experience and Recovery Tactics (00:08:33)
3. Customer Service Excellence and Cultural Appreciation (00:19:19)
341 حلقات
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