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The UK's first Self Storage Podcast We interview the world's leading self-storage experts to help you improve your business Once a week we take a look into my facilities and see what has been working and what hasn't worked in the last 7 days... We share everything from the cost of acquiring a customer to our revenue. Looking forward to sharing this journey with you
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Gabfocus Self Storage Podcast

Melissa Huff, Josh Huff, Tommy Nguyen

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Listen in as we gab about the self storage industry and focus in on particular areas. Want to learn more about auctions, operations, management, marketing, best practices, customer service, and more? Interested in what the best in the industry have to say? Melissa Huff and Josh Huff tap into a combined 30+ years of experience on operations and marketing to speak to the issues that concern owners and operators. This is also the place for the monthly Gabfocus webinar rebroadcasts where Melissa ...
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The Self Storage Show

Jim Ross - 3 Mile Storage Management

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Welcome to "The Self Storage Show," your ultimate resource for everything related to the self storage industry. Hosted by industry expert Jim Ross from 3 Mile Storage Management, this podcast delves into the latest trends, tips, and strategies to help self storage owners and managers optimize their operations and grow their businesses. Each episode features insightful interviews with leading industry professionals, practical advice on marketing, operations, and customer service, as well as i ...
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There are a lot of real estate podcasts out there, most of which focusing on the residential fix and flips or wholesaling, but Kevin Bupp believes there's a smarter way to build long term cash flow and generational wealth. On the Real Estate Investing For Cash Flow podcast, you'll learn firsthand how the most successful commercial real estate investors in the world have learned to leverage their multifamily and commercial properties to create a steady stream of passive income. We'll spend ti ...
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As I travel I have the chance to meet a host of very smart and accomplished people around the world. The objective of this podcast is for me to learn from them whether it is in business, investing, future and tech, or health. I welcome everyone to join my journey as we learn and grow together with this podcast.
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Matt Enger, co-founder of Cubby Storage, joins us to talk about his journey into self storage. From his beginnings storing artwork, to the development of Cubby, he has used his tech background to increase efficiency and enhance the customer experience in a variety of industries. We also dive into self storage software, which has become integral to …
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Today's Flash Back Friday episode is from #549 that originally aired on Feb. 6, 2023. James Kandasamy is the founder and CEO of Achieve Investment Group, a multifamily investment group based in Texas. James currently oversees nearly 4000 units worth more than a half a billion dollars. Achieve is a vertically integrated multifamily Investment Firm d…
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Today's episode is from Mobile Home Park #54 that originally aired on March 23, 2017. Welcome to the Mobile Home Park Academy podcast. In this episode, Charles and I will discuss mistake number 9 from our popular eBook, “The 21 Biggest Mistakes Investors Make When purchasing their First Mobile Home Park…and how to avoid them.” When performing due d…
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Michael Tillman is the CEO of PTM Partners, a real estate investment and development firm focused on qualified opportunity zones. The team has collectively invested, developed, constructed, and managed more than $12 billion in real estate covering a broad range of mixed-use projects in Florida, New Jersey, New York, and Washington, D.C. By purchasi…
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Today's Flash Back Friday episode is from #606 that originally aired on Jun. 23,2023. Dave Codrea is co-founder of Greenleaf Capital, an Atlanta based real estate investment firm. Since its inception as a two-man venture, Greenleaf has grown its geographic footprint to encompass several states in the Southeastern US with a growing portfolio that cu…
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Experts from 6Storage, Storable, Storage Commander, and Storeganise join us to talk all about software. Good self storage software can make all the difference for both the customer experience and the manager/owner. What functionality should software have? How should it interact with security, call centers, and payment portals? What are the pain poi…
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Today's episode is from Mobile Home Park #75 that originally aired on July 11, 2017. Charles and I dive deep into the operational side of the business by discussing in detail the four main core components that one must master to successfully operate a park to it’s fullest potential. Operating a mobile home park can essentially be boiled down to man…
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Drew Wahlgren is the VP and director of capital markets for MAG Capital Partners. MAG Capital specializes in sale lease backs, net lease investments, and various development projects throughout the US. Drew has been investing in real estate since 2011, and joined MAG Capital Partners in 2019 after 8 successful years as a risk analyst and program ma…
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Today's Flash Back Friday episode is from #612 that originally aired on July 3, 2023. Tom Dunkel is the chief investment officer at Belrose Storage group where he leads a seasoned team of real estate investment professionals who specialize in acquiring under-performing self-storage facilities in the eastern U.S. With a background in corporate finan…
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In this episode of "3 Minutes With 3 Mile," we highlight a staggering statistic: There are now just as many self-storage facilities in the U.S. as there are Subway, McDonald's, and Starbucks locations—combined! This explosive growth in the self-storage industry reflects the increasing demand and opportunities in the market. Learn what this means fo…
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Today's episode is from Mobile Home Park #87 that originally aired on July 24, 2018. Real Estate Investor and Entrepreneur, Kirk Bausch has had a robust professional career spanning all facets of Sales, marketing, operations and financial planning and analysis. His core competencies are in building brands, generating revenue, streamlining automatio…
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In this episode of "3 Minutes With 3 Mile," we explore the concept of constant and never-ending improvement in your self-storage business. Learn why continuous enhancement of your operations, customer service, and marketing strategies is crucial for staying ahead in the competitive self-storage industry. Discover practical tips for fostering a cult…
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In this episode of "3 Minutes With 3 Mile," we tackle the critical question: Are you wasting your PPC ad dollars by directing traffic to a subpar website? Learn how an ineffective website can undermine your pay-per-click advertising efforts and discover strategies to optimize your site for better results. Ensure your PPC investment drives real valu…
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Today's Flash Back Friday episode is from #588 that originally aired on May 8, 2023. Crystal Caruthers is the co-founder of Chromis Capital, a value-add commercial investment group that specializes in industrial and retail assets. Crystal's expertise lies in finding off-market bargains, dealing directly with sellers, and crafting creative win-win d…
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Tommy Nguyen, founder of StoragePug, shares his origins both in the US and in self storage. From his humble beginnings coming to America from Vietnam, to his early days in tech after UT, to the beginnings of his company StoragePug, we hear all about his amazing journey. He discusses his personal story, the heart behind StoragePug, and his thoughts …
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Introducing our "3 Minutes Vendor Spotlight" segment featuring StorageReach. StorageReach is an automated platform built for storage facilities. It helps boost online visibility by gaining reviews, gathering valuable customer feedback, and managing your online reputation. All without breaking the bank! Learn how StorageReach can enhance your self s…
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Today's episode is from Mobile Home Park #84 that originally aired on Dec. 6, 2017. In today’s show we’re going to be speaking with Manufactured Housing Industry Expert and Living Legend, Ken Corbin Ken started his career in financing side of things working with the largest lender in manufactured housing at the time. As an entrepreneur, he was infl…
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Good morning Store Nation! Welcome back to the Hacking Self-Storage podcast. Today, we are talking about our weekly figures, including quotes, reservations, move-ins, and revenue. We'll cover the importance of continuous learning and investing in self-storage facilities. I hope you gain some new knowledge and insight from this episode. Please give …
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In this episode of "3 Minutes With 3 Mile," we discuss the importance of community and support for self-storage owners. Learn how leveraging resources, networks, and partnerships can help you overcome challenges and achieve greater success. Discover the benefits of not going it alone and how connecting with others in the industry can enhance your b…
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In this episode of "3 Minutes With 3 Mile," we dive into the critical question of customer acquisition costs. Understanding how much you’re willing to spend to acquire a new customer is essential for budgeting and marketing strategies. If you're ready to refine your customer acquisition strategy and maximize your marketing budget, visit www.3milest…
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Joe is CEO of Healing Realty Trust, a data-driven, self-managed real estate investment company with a portfolio centered on purchasing health care-related real estate assets dedicated to serving the mental, behavioral, and physical health sectors, as well as in the advancement of innovative and emerging psychedelic therapies. The company recently a…
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Today's Flash Back Friday episode is from #573 that originally aired on April 3, 2023. VP of finance at Open Door Capital, Sydney Barker. Prior to joining Open Door Capital, Sydney served as the Corporate Controller for a $250M IT company as well as a Senior Financial Analyst for a large public insurance company. Her experience includes various mer…
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In this episode of "3 Minutes With 3 Mile," we explore the benefits of filming and uploading a 30-second video to the photos section of your Google Business Profile. This quick and engaging video can significantly enhance your online presence, attract more customers, and provide a dynamic view of your self-storage facility. Learn practical tips on …
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Good morning, Store Nation! Thank you for tuning in to the Hacking Self Storage podcast. I'm your host, Dean Booty. Today, we are talking about how Charlie Mullins built a £140 million business by addressing common complaints in the trades industry. Learn how you can apply these simple yet effective strategies to your own business. I hope you gain …
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In this episode of "3 Minutes With 3 Mile," we discuss the crucial steps of taking photos and videos to document the process when prepping a unit for self-storage auction. This documentation not only ensures transparency but also helps resolve any disputes and provides a clear record of the unit's condition. Learn practical tips on how to effective…
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What data matters in self storage? Where do you get it? James McLean from Radius+ joins Tommy and Melissa to discuss all the analytics you can handle. It can be hard to sort through all the available data out there from your website to your online profiles to your management software. We discuss the tools that are available and the key data to keep…
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In this episode of "3 Minutes With 3 Mile," we delve into the process of interviewing and hiring the ideal self-storage manager. A great manager can significantly impact your facility's success by ensuring smooth operations and excellent customer service. Learn effective strategies for conducting interviews and selecting the right candidate to mana…
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Today's episode is from Mobile Home Park #89 that originally aired on Aug. 7, 20 Welcome to Episode #2 of our special 3 part series where we’ll be providing you the TOP three strategies to start driving high-quality MHP leads into your pipeline. These three shows will cover the art of mastering these critical methods: Leveraging Broker relationship…
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Good morning, Store Nation! Thank you for tuning in to the Hacking Self Storage podcast. In today's episode, we are talking about the LTV to CAC ratio—what it is, why it matters, and how it applies to my self-storage business. We'll explore the LTV to CAC ratios for each of my sites and for the company as a whole, sharing insights and takeaways fro…
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In this episode of "3 Minutes With 3 Mile," we discuss why the most expensive item at your self-storage facility is an empty unit. Discover the financial impact of vacant units and learn strategies to minimize vacancies and maximize your rental income. We’ll share practical tips on how to keep your units occupied and your business thriving. If you'…
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In this episode of "3 Minutes With 3 Mile," we explore how customer reviews directly impact your self-storage rentals. Positive feedback not only builds trust and credibility but also attracts more potential customers to your facility. Learn effective strategies for encouraging and managing reviews to boost your rentals and enhance your business re…
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Daniel Farber is the CEO of HLC Equity, a multi-generational real estate investment firm, focused on acquiring/operating multifamily and commercial assets. HLC was founded 75 years ago by Daniel's grandfather and started accumulating commercial assets starting in the 1950s. Fast forward to today, and HLC’s portfolio runs the gamut including multifa…
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Happy Monday, Store Nation! Thank you for tuning in to the Hacking Self-Storage podcast. I'm your host, Dean Booty. Today, we're reviewing last week's performance across all my sites. It was a slow week due to school holidays, but we're expecting to bounce back soon. I hope you enjoy this episode. Give it a listen! Thanks to our Sponsors! Stora: ht…
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