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المحتوى المقدم من 3 Mile Storage Management and Jim Ross - 3 Mile Storage Management. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة 3 Mile Storage Management and Jim Ross - 3 Mile Storage Management أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
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The Innovators & Investors Podcast


1 Inside Corporate Venture Capital & Accelerators with Danielle D'Agostaro of WVV Capital 35:48
35:48
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In this episode of The Innovators & Investors Podcast, host Kristian Marquez sits down with Danielle D'Agostaro, co-founder and strategic advisor of Alchemist Accelerator and principal partner at WVV Capital. They explore the unique investment thesis behind WVV, a $100 million fund backed by major corporates like Foxconn, Advocate Health, Northwestern Mutual, and Johnson Controls. Danielle shares her journey from aspiring marketer to a leading figure in venture capital and startup acceleration. The conversation delves into how accelerators like Alchemist support startups by providing early-stage funding, strategic advice, and access to vital networks, especially for founders outside Silicon Valley. They discuss the evolving landscape of corporate venture capital, the challenges startups face in today’s market, and the importance of focusing on sustainable customer growth before fundraising. Danielle also offers practical advice for founders on navigating demo days, building connections, and choosing the right accelerator to fit their business needs. The episode closes with reflections on career growth, resilience, and the value of surrounding oneself with visionary thinkers. Listeners gain a comprehensive view of corporate VC, accelerator dynamics, and the startup ecosystem’s current climate. Learn more about Danielle's work with WVV Capital at https://www.wvvcapital.com/ and her work with Alchemist Accelerator at https://www.alchemistaccelerator.com/ Connect with Danielle on LinkedIn at https://www.linkedin.com/in/ddagostaro1/ Think you'd be a great guest on the show? Apply at https://finstratmgmt.com/innovators-investors-podcast/ Want to learn more about Kristian Marquez's work? Check out his website at https://finstratmgmt.com…
The Self Storage Show
وسم كل الحلقات كغير/(كـ)مشغلة
Manage series 2312998
المحتوى المقدم من 3 Mile Storage Management and Jim Ross - 3 Mile Storage Management. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة 3 Mile Storage Management and Jim Ross - 3 Mile Storage Management أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
Welcome to "The Self Storage Show," your ultimate resource for everything related to the self storage industry. Hosted by industry expert Jim Ross from 3 Mile Storage Management, this podcast delves into the latest trends, tips, and strategies to help self storage owners and managers optimize their operations and grow their businesses. Each episode features insightful interviews with leading industry professionals, practical advice on marketing, operations, and customer service, as well as innovative solutions to common challenges faced by self-storage facilities. From maximizing occupancy rates to enhancing security measures, "The Self Storage Show" covers it all. Whether you're a seasoned veteran or new to the self storage industry, tune in to "The Self Storage Show" to stay informed and inspired. Join us every week for engaging discussions and actionable insights that will help you take your self storage business to the next level.
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331 حلقات
وسم كل الحلقات كغير/(كـ)مشغلة
Manage series 2312998
المحتوى المقدم من 3 Mile Storage Management and Jim Ross - 3 Mile Storage Management. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة 3 Mile Storage Management and Jim Ross - 3 Mile Storage Management أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
Welcome to "The Self Storage Show," your ultimate resource for everything related to the self storage industry. Hosted by industry expert Jim Ross from 3 Mile Storage Management, this podcast delves into the latest trends, tips, and strategies to help self storage owners and managers optimize their operations and grow their businesses. Each episode features insightful interviews with leading industry professionals, practical advice on marketing, operations, and customer service, as well as innovative solutions to common challenges faced by self-storage facilities. From maximizing occupancy rates to enhancing security measures, "The Self Storage Show" covers it all. Whether you're a seasoned veteran or new to the self storage industry, tune in to "The Self Storage Show" to stay informed and inspired. Join us every week for engaging discussions and actionable insights that will help you take your self storage business to the next level.
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331 حلقات
كل الحلقات
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The Self Storage Show

1 Why Tenants Are Ghosting Your Storage Facility | 3 Minutes with 3 Mile 3:27
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Truth: If potential renters aren’t answering your calls or emails, it’s because your follow-up process is broken. Most storage owners assume a lead that doesn’t rent right away wasn’t serious—but the real issue is lack of follow-up. People get busy. They compare options. And the facility that stays in front of them wins the rental. In this episode of 3 Minutes with 3 Mile , Jim shares how to fix your follow-up process so leads stop ghosting you—and start converting. Want my Self Storage Follow-Up Script to start converting more leads today? Email jim@3milestorage.com with the subject line “Send Me the Follow-Up Script”, and I’ll send it to you for free. 📞 Book a free consultation: https://www.3milestorage.com…
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The Self Storage Show

1 AI Is Changing Self Storage—Are You Ready? | 3 Minutes with 3 Mile 3:44
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Truth: AI isn’t coming—it’s already here. And the storage owners who embrace it will have the advantage. The biggest operators are already using AI for call handling, follow-ups, pricing, and customer support. If you’re still doing things manually, you’re falling behind. In this episode of 3 Minutes with 3 Mile , Jim shares how AI is transforming self storage—and how you can start using it today to make more money and work less. Want my Self Storage AI Starter Guide to see exactly how AI can improve your business? Email jim@3milestorage.com with the subject line “Send Me the AI Guide”, and I’ll send it to you for free. 📞 Book a free consultation: https://www.3milestorage.com…
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The Self Storage Show

1 Why Self Storage Owners Need to Stop “Winging It” | 3 Minutes with 3 Mile 3:24
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Truth: If your storage business doesn’t run on systems, it runs on guesswork—and that’s costing you time and money. Many owners rely on memory and manual effort to keep things moving. But without clear, repeatable systems, things fall through the cracks—calls go unanswered, fees don’t get applied, and revenue stays inconsistent. In this episode of 3 Minutes with 3 Mile , Jim breaks down how to stop winging it and start running a storage business that’s built to scale. Want my Self Storage Operations Playbook to help systematize your business? Email jim@3milestorage.com with the subject line “Send Me the Operations Playbook”, and I’ll send it to you for free. 📞 Book a free consultation: https://www.3milestorage.com…
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The Self Storage Show

1 The Storage Owners Who Win Never Stop Improving | 3 Minutes with 3 Mile 3:18
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Truth: The best self storage operators don’t wait for problems to show up—they constantly refine, adjust, and improve. Most owners only make changes when something breaks. But if you want consistent growth in revenue and occupancy, improvement has to be a daily habit—not a one-time fix. In this episode of 3 Minutes with 3 Mile , Jim explains how top operators stay ahead by always testing, tracking, and evolving. Want my Self Storage Growth Checklist to make sure you’re always optimizing your business? Email jim@3milestorage.com with the subject line “Send Me the Growth Checklist”, and I’ll send it to you for free. 📞 Book a free consultation: https://www.3milestorage.com…
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The Self Storage Show

1 The Phone Call Tactics That Close More Rentals | 3 Minutes with 3 Mile 3:29
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Truth: The way your manager handles the first phone call determines whether a customer rents with you—or your competitor. Most self storage managers answer the phone but don’t actually know how to close the deal. If they’re just giving out prices without creating urgency or asking for the rental, that customer is gone. In this episode of 3 Minutes with 3 Mile , Jim shares the simple phone tactics that turn more calls into move-ins—without being pushy. Want my Self Storage Sales Call Script to help your team close more rentals over the phone? Email jim@3milestorage.com with the subject line “Send Me the Call Script”, and I’ll send it to you for free. 📞 Book a free consultation: https://www.3milestorage.com…
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The Self Storage Show

1 Why Your Competitor Is Winning More Walk-In Rentals | 3 Minutes with 3 Mile 3:10
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Truth: Curb appeal isn’t just about looks—it determines whether a customer walks in or drives to the next facility. First impressions happen before a tenant ever talks to your manager. If your facility looks rundown, messy, or outdated, potential renters will assume your service is the same. A clean, well-maintained property builds trust and attracts more walk-ins. In this episode of 3 Minutes with 3 Mile , Jim shares the most common curb appeal mistakes and how to fix them fast to win more customers on the spot. Want my Self Storage Curb Appeal Checklist to make sure your facility always makes a great first impression? Email jim@3milestorage.com with the subject line “Send Me the Curb Appeal Checklist”, and I’ll send it to you for free. 📞 Book a free consultation: https://www.3milestorage.com…
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The Self Storage Show

1 The Review Problem That’s Costing You Rentals | 3 Minutes with 3 Mile 3:21
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Truth: If you’re not actively collecting reviews, your competitors are winning before a customer even calls you. When potential tenants search “storage near me,” they don’t just compare prices—they compare reputations. If your competitor has 100+ five-star reviews and you have 12 mediocre ones, they’re going to trust the other guy. In this episode of 3 Minutes with 3 Mile , Jim breaks down the review mistakes that drive renters away—and the simple review strategy that brings them in. Want my Self Storage Review Request Template to start collecting more 5-star reviews today? Email jim@3milestorage.com with the subject line “Send Me the Review Template”, and I’ll send it to you for free. 📞 Book a free consultation: https://www.3milestorage.com…
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The Self Storage Show

1 The Hidden Revenue Killer in Your Storage Business | 3 Minutes with 3 Mile 3:26
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Truth: If you’re not charging for add-ons like locks, admin fees, or tenant insurance, you’re leaving easy money on the table. Most self storage owners focus on rental rates to grow revenue. But the most profitable operators know that ancillary income—small fees and product sales—can add thousands to the bottom line without needing more tenants. In this episode of 3 Minutes with 3 Mile , Jim shares the top missed revenue opportunities and how to start capturing more profit from every rental. Want my Self Storage Ancillary Revenue Guide to start making more without adding new tenants? Email jim@3milestorage.com with the subject line “Send Me the Revenue Guide”, and I’ll send it to you for free. 📞 Book a free consultation: https://www.3milestorage.com…
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The Self Storage Show

1 The Security Mistake That Makes Tenants Leave | 3 Minutes with 3 Mile 3:01
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Truth: If tenants don’t feel their belongings are safe, they won’t just move out—they’ll tell others to avoid your facility. Most self storage owners focus on occupancy and pricing. But if your property doesn’t feel secure, even satisfied tenants will second-guess their decision. And perception matters—small security lapses can cost you long-term customers. In this episode of 3 Minutes with 3 Mile , Jim shares how to spot and fix common security mistakes that affect tenant trust—and your bottom line. Want my Self Storage Security Checklist to make sure your facility feels safe to every tenant? Email jim@3milestorage.com with the subject line “Send Me the Security Checklist”, and I’ll send it to you for free. 📞 Book a free consultation: https://www.3milestorage.com…
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The Self Storage Show

1 Why Tenants Aren’t Choosing Your Storage Facility | 3 Minutes with 3 Mile 3:00
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Truth: Customers don’t choose the cheapest storage facility—they choose the most convenient one. Most self storage owners think price is the biggest factor in renting a unit. But the real deal-breaker is how easy—or hard—you make it to rent. If your process is clunky, slow, or manual, customers will find a facility that makes it simple. In this episode of 3 Minutes with 3 Mile , Jim shares how to eliminate friction in your rental process so you can win more tenants—even against lower-priced competitors. Want my Self Storage Online Rental Checklist to make sure your process is built to convert? Email jim@3milestorage.com with the subject line “Send Me the Online Rental Checklist”, and I’ll send it to you for free. 📞 Book a free consultation: https://www.3milestorage.com…
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The Self Storage Show

1 The Hidden Risk of Not Raising Your Rates | 3 Minutes with 3 Mile 3:20
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Truth: Keeping your storage rates the same for too long isn’t helping tenant retention—it’s quietly killing your profits. Many self storage owners avoid raising rates because they’re afraid of losing tenants. But the real risk is letting your margins shrink while your competitors grow. In this episode of 3 Minutes with 3 Mile , Jim shares why smart operators raise rates the right way—and how to do it without pushback or move-outs. Want my Self Storage Rate Increase Template to implement this without pushback? Email jim@3milestorage.com with the subject line “Send Me the Rate Template”, and I’ll send it to you for free. 📞 Book a free consultation: https://www.3milestorage.com…
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The Self Storage Show

1 Why Your Competitor Ranks Higher on Google | 3 Minutes with 3 Mile 3:06
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Truth: If your Google Business Profile isn’t updated and optimized, you’re invisible to potential renters. Most self storage owners think having a website is enough. But when customers search “storage near me,” Google decides who shows up first—and it’s not random. If your competitor has optimized their profile and you haven’t, they’re getting the call. You’re not. In this episode of 3 Minutes with 3 Mile , Jim breaks down the top mistakes self storage owners make with their Google listing—and how to fix them fast to start getting more rentals. Want my Self Storage Google Profile Optimization Guide to get more rentals from search? Email jim@3milestorage.com with the subject line “Send Me the Google Guide” and I’ll send it to you. 📞 Book a free consultation: https://www.3milestorage.com…
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The Self Storage Show

1 The Fastest Way to Lose a Storage Customer | 3 Minutes with 3 Mile 2:50
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Truth: Tenants don’t leave because of price—they leave because they feel ignored. Most self storage owners assume move-outs happen after rate increases. But the reality is, tenants are willing to pay more—if they feel taken care of. In this episode of 3 Minutes with 3 Mile , Jim breaks down the 3 biggest tenant experience mistakes that push customers away—and the simple fixes that increase retention without lowering rates. What You’ll Learn: Why ignoring tenants is worse than raising rates The 3 most common customer service failures in self storage How to build loyalty with fast response times and clear communication The easiest way to make your property feel well-managed and secure Want my Self Storage Retention Guide to keep tenants longer and reduce move-outs? Email jim@3milestorage.com with the subject line “Send Me the Retention Guide” and I’ll send it to you. 📞 Book a free consultation: https://www.3milestorage.com #SelfStorage #TenantRetention #StorageManagement #3MinutesWith3Mile #CustomerExperience…
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The Self Storage Show

1 The Self Storage Marketing Mistake That’s Costing You Rentals | 3 Minutes with 3 Mile 3:16
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If your marketing is focused on “brand awareness” instead of generating leads, you’re wasting money. Most self storage owners think marketing means getting their name out there—running ads, sponsoring events, or posting on social media without a clear strategy. But here’s the truth: 🚨 Awareness doesn’t rent units—lead generation does. If your marketing isn’t making the phone ring or driving online rentals, it’s just noise. In this episode of 3 Minutes with 3 Mile , I’ll show you the biggest marketing mistakes storage owners make—and how to fix them to get real results. What You’ll Learn: Why Google beats social media for storage marketing How to track your marketing so you stop wasting money The simple website fix that converts more leads into rentals 📩 Want my Self Storage Marketing Checklist? Email me at jim@3milestorage.com with the subject line “Send Me the Checklist”, and I’ll send it to you for free. Need Help Getting More Rentals? At 3 Mile Storage Management, we help self storage owners generate more leads, optimize marketing, and increase occupancy. Book a free consultation at www.3milestorage.com .…
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The Self Storage Show

1 The Secret to Charging More Without Losing Tenants | 3 Minutes with 3 Mile 3:24
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Self storage owners—customers will pay higher rates if they believe they’re getting more value. Most owners hesitate to raise rates because they’re afraid of losing tenants. But here’s the truth: People don’t leave over small price increases. They leave when they feel like they’re overpaying for a bad experience. Your competitors are already raising rates—and still filling units. The key isn’t price—it’s perceived value. In this episode of 3 Minutes with 3 Mile , I’ll show you how to raise rates the right way—without pushing tenants out. What You’ll Learn: Why tenants accept rent increases when they see value The three factors that make people willing to pay more A step-by-step strategy to increase rates without losing customers 📩 Want my Self Storage Rate Increase Script? Email me at jim@3milestorage.com with the subject line “Send Me the Script”, and I’ll send it to you for free. Need Help Maximizing Revenue? At 3 Mile Storage Management, we help self storage owners implement smart pricing strategies, increase revenue, and improve tenant retention. Book a free consultation at www.3milestorage.com .…
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The Self Storage Show

1 The Hidden Cost of Empty Units in Your Self Storage Facility | 3 Minutes with 3 Mile 4:02
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The most expensive thing at your self storage facility isn’t your property, payroll, or marketing—it’s your empty units. Every vacant unit is lost recurring revenue, yet many storage owners don’t realize how much money they’re leaving on the table. For example: 📌 If your average unit rent is $150/month and you have 10 empty units, that’s $1,500 lost every month—or $18,000 per year from just 10 vacancies. Now multiply that by 20 or 30 units... See the problem? In this episode of 3 Minutes with 3 Mile , I’ll show you why units stay empty—and the simple steps to fill them faster. What You’ll Learn: The real cost of empty units (and how much you’re losing) The three biggest reasons your vacancies aren’t filling How to fix your pricing, online rental process, and marketing to attract more renters 📩 Want my Self Storage Occupancy Playbook? Email me at jim@3milestorage.com with the subject line “Send Me the Playbook”, and I’ll send it to you for free. Need Help Filling Units? At 3 Mile Storage Management, we help self storage owners increase occupancy, improve marketing, and maximize revenue. Book a free consultation at www.3milestorage.com .…
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The Self Storage Show

1 The Silent Profit Killer in Your Self Storage Business | 3 Minutes with 3 Mile 3:12
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If you’re not charging (or enforcing) late fees, you’re losing thousands in revenue every year. Many self storage owners hesitate to enforce late fees because they don’t want to upset tenants. But here’s the truth: Late fees aren’t about punishment—they’re about behavior. If you don’t enforce them, tenants have no reason to pay on time, leading to more delinquencies and costly auctions. In this episode of 3 Minutes with 3 Mile , I’ll break down the biggest late fee mistakes and how to fix them to increase your cash flow immediately. What You’ll Learn: Why inconsistent or waived late fees cost you money How to automate late fees so they’re applied every time The simple way to reduce delinquent accounts and improve cash flow 📩 Want my Self Storage Late Fee Policy Template? Email me at jim@3milestorage.com with the subject line “Send Me the Template”, and I’ll send it to you for free. Need Help Increasing Your Revenue? At 3 Mile Storage Management, we help self storage owners increase collections, reduce delinquencies, and improve overall cash flow. Book a free consultation at www.3milestorage.com .…
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The Self Storage Show

1 Why Your Competitor is Stealing Your Self Storage Rentals | 3 Minutes with 3 Mile 3:14
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If you’re not optimizing your Google Business Profile, you’re handing customers to your competitors. Most self storage owners focus on ads and promotions, but when people need storage, the first thing they do is Google "storage near me." If your facility isn’t showing up at the top, your competitor is getting the call instead of you. In this episode of 3 Minutes with 3 Mile , I’ll show you the three biggest Google Business Profile mistakes that cost you rentals—and exactly how to fix them. What You’ll Learn: Why your competitor is outranking you on Google The three biggest Google Business Profile mistakes storage owners make A simple strategy to get more reviews, rank higher, and get more calls 📩 Want my Self Storage Google Profile Optimization Guide? Email me at jim@3milestorage.com with the subject line “Send Me the Guide”, and I’ll send it to you for free. Need Help Getting More Rentals? At 3 Mile Storage Management, we help self storage owners rank higher on Google, fill units faster, and increase revenue. Book a free consultation at www.3milestorage.com .…
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The Self Storage Show

1 The Real Reason Your Self Storage Occupancy is Stuck | 3 Minutes with 3 Mile 2:29
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If your self storage facility isn’t filling up, it’s not just a marketing problem—it’s a follow-up problem. Most storage owners think they need to spend more on ads or lower their prices when leads don’t convert. But the truth is, most leads don’t rent because no one follows up. In this episode of 3 Minutes with 3 Mile , I’ll show you the real reason your occupancy is stuck—and the simple fix that can turn more leads into rentals today. What You’ll Learn: Why leads disappear after getting a quote The follow-up system that actually works How to create urgency and close more rentals 📩 Want my Self Storage Lead Follow-Up Script? Email me at jim@3milestorage.com with the subject line “Send Me the Script”, and I’ll send it to you for free. Need Help Increasing Your Occupancy? At 3 Mile Storage Management, we help self storage owners convert more leads, fill units faster, and increase revenue. Book a free consultation at www.3milestorage.com .…
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The Self Storage Show

1 Is Your Self Storage Rental Process Driving Customers Away? 3:15
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Self storage owners—your rental process might be costing you move-ins. Today’s renters expect fast, seamless online rentals. If they have to call, visit in person, or wait for office hours, they’ll book with a competitor who makes it easier. In this episode of 3 Minutes with 3 Mile , I’ll show you the biggest mistakes storage owners make in their rental process—and how to fix them to convert more customers. What You’ll Learn: The top reasons customers abandon the rental process How to streamline online rentals for more move-ins A simple test to see if your website is costing you business 📩 Want my Self Storage Online Rental Checklist? Email me at jim@3milestorage.com with the subject line “Send Me the Checklist”, and I’ll send it to you for free. Need Help Optimizing Your Rentals? At 3 Mile Storage Management, we help self storage owners increase occupancy, maximize revenue, and improve operations. Book a free consultation at www.3milestorage.com .…
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The Self Storage Show

1 If You Don’t Inspect Your Self Storage Facility, Your Customers Will (And They Won’t Come Back!) 3:08
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Self storage owners—your facility’s condition determines whether customers stay or leave. If you’re not regularly inspecting your property, your tenants are—and they notice the small details that you might overlook. In this episode of 3 Mile Management Minute , I’ll show you the most common maintenance issues that cause customers to leave—and the simple steps to keep your facility in top shape. What You’ll Learn: The small problems that make customers question their decision to store with you A simple weekly inspection routine that keeps your facility move-in ready How to assign accountability so nothing falls through the cracks 📩 Want my Self Storage Facility Inspection Checklist? Email me at jim@3milestorage.com with the subject line “Send Me the Checklist”, and I’ll send it to you for free. Need Help Managing Your Facility? At 3 Mile Storage Management, we specialize in keeping facilities in top shape, increasing occupancy, and improving revenue for self storage owners. Book a free consultation at www.3milestorage.com .…
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The Self Storage Show

1 The Hidden Revenue in Your Occupied Self Storage Units (How to Unlock It!) | 3 Minutes with 3 Mile 3:05
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Self storage owners—your biggest revenue opportunity isn’t in empty units. It’s in the tenants you already have. If you’re only raising rates for new move-ins, you’re leaving thousands of dollars on the table every single month. In this episode of 3 Minutes with 3 Mile , I’ll show you a simple rate adjustment strategy that can increase your revenue—without losing customers. What You’ll Learn: The #1 revenue mistake most self storage owners make How to raise tenant rates without causing move-outs A step-by-step plan to maximize income from occupied units 📩 Want my Rate Increase Template that makes this process easy? Email me at jim@3milestorage.com with the subject line “Send Me the Template”, and I’ll send it to you for free. Need Help Managing Your Facility? At 3 Mile Storage Management, we specialize in maximizing revenue, improving operations, and increasing occupancy for self storage owners. Book a free consultation at www.3milestorage.com .…
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The Self Storage Show

1 The Self Storage Phone Call That’s Losing You Rentals (And How to Fix It) 3:14
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Self storage owners—how many rentals are you losing every day because of bad phone calls? If your managers aren’t trained to sell on the phone, they’re just giving out prices and hoping customers call back. Most don’t. In this episode of 3 Minutes with 3 Mile , I’ll show you exactly what’s going wrong—and the simple fix that can turn more phone calls into move-ins. What You’ll Learn: The #1 mistake storage managers make on calls A better way to handle price inquiries A proven 3-step formula to convert more calls into rentals Want the exact Self Storage Sales Script I use? Email me at jim@3milestorage.com with the subject line “Send Me the Script”, and I’ll send it to you for free. Need Help Managing Your Facility? At 3 Mile Storage Management, we specialize in maximizing rentals, increasing revenue, and improving operations for self storage owners. Book a free consultation at www.3milestorage.com .…
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The Self Storage Show

1 Smoothly Transitioning Your Self Storage to New Management Software 11:23
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🚀 Thinking about switching your self storage site to new management software? In this video, Jim Ross breaks down the key steps to make the transition smooth and stress-free. From cleaning up your data to training your staff and keeping tenants informed – we’ve got you covered. Need help with the process? Head over to www.3milestorage.com and let’s chat!…
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The Self Storage Show

1 Revolutionize Self Storage Customer Service Training With ChatGPT's Advanced Voice Feature 56:54
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Transform your self storage customer service training with the latest in AI technology! In this webinar, Jim Ross showcases how to leverage ChatGPT’s advanced voice feature to improve sales call flow and role-play customer service scenarios with real-world accuracy. Here’s what you’ll take away: How to integrate ChatGPT’s voice feature into your training. • Effective techniques for sales call simulations. • Best practices for enhancing customer service through AI tools. • Live demos and an interactive Q&A session. Whether you're a business owner or a manager, this session is packed with practical strategies to boost your team's performance using AI. Ready to level up your customer service? Visit www.3milestorage.com for more resources and support!…
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The Self Storage Show

1 AI Magic: Turning My Book into a Podcast in Minutes! 🎙️✨ 10:15
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🚀 I'm absolutely loving the endless possibilities AI offers! Recently, I decided to play around with Google’s Notebook LM, and what happened next was mind-blowing . 🤯 In just a few clicks, it created a 10-minute podcast featuring two hosts discussing my book, "3 Zones Of Excellence" from 3 Mile Storage Management! 🎙️📚 The conversation was so realistic and engaging, it felt like a genuine podcast episode! If you're curious about AI or just love a good podcast, you have to check this out! 🔗👇 And if you want to dive deeper into the principles that can elevate your self-storage business, head over to www.3milestorage.com to grab your copy of "3 Zones Of Excellence" today! 📖✨…
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The Self Storage Show

1 Leveraging Local Military Bases for Self Storage Rentals 5:17
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In this episode of "3 Minutes With 3 Mile," we discuss the strategic opportunity of leveraging a local military base to increase self-storage rentals. Military personnel often need storage solutions due to relocations, deployments, and limited on-base housing. Learn how to connect with your local base, build partnerships, and effectively market your facility to attract military customers. If you're ready to tap into this unique market and boost your rentals, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you make the most of local opportunities.…
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The Self Storage Show

1 My First Self Storage Auction: The Surprise of a Vintage Harley Davidson! 5:03
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In this episode of "3 Minutes With 3 Mile," I share a memorable story from my early days in the self-storage business—the first unit I ever sold at auction. Imagine my surprise when that unit turned out to contain a vintage Harley Davidson motorcycle! Discover the unexpected and exciting aspects of running a self-storage facility, and learn why every auction is full of surprises and opportunities. If you're interested in learning more about the self-storage business and want to hear more stories like this, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you navigate the world of self-storage auctions with confidence.…
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The Self Storage Show

1 The Genie is Out of the Bottle Self Storage Move In Specials 5:22
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In this episode of "3 Minutes With 3 Mile," we dive into the reality of self-storage move-in specials and how the "genie is out of the bottle." Once these promotions became a staple in the industry, there's no turning back. Learn how to strategically use move-in specials to attract customers while maintaining your facility's profitability and competitiveness. If you're looking to navigate the world of self-storage promotions and stand out in a crowded market, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you create effective marketing strategies.…
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The Self Storage Show

1 Routine Health Checkup Your Self Storage Business Needs One Too! 4:56
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In this episode of "3 Minutes With 3 Mile," we talk about the importance of giving your self-storage business a regular "health checkup." Just like you go in for routine checkups to ensure your health, your business needs the same attention to stay in top shape. Learn how to evaluate your operations, identify areas for improvement, and ensure your self-storage facility is running at peak performance. If you're ready to give your business a comprehensive checkup and make sure it's thriving, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you maintain a healthy and profitable self-storage business.…
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The Self Storage Show

In this episode of "3 Minutes With 3 Mile," we break down the key rate definitions used in the self-storage industry. From standard rates to promotional rates, and everything in between, understanding these terms is essential for maximizing revenue and ensuring clarity with your customers. Learn how to effectively communicate rate structures and make the most of your pricing strategies. If you're ready to optimize your pricing strategy and get a clearer understanding of self-storage rates, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you achieve greater clarity and profitability.…
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The Self Storage Show

1 Storage Facilities in the U.S.: As Many as Subway, McDonald's, and Starbucks—Combined! 5:04
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In this episode of "3 Minutes With 3 Mile," we highlight a staggering statistic: There are now just as many self-storage facilities in the U.S. as there are Subway, McDonald's, and Starbucks locations—combined! This explosive growth in the self-storage industry reflects the increasing demand and opportunities in the market. Learn what this means for your business and how you can stand out in a crowded field. If you're ready to leverage this growth and make your self-storage facility stand out, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you thrive in this competitive market.…
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The Self Storage Show

1 Constant and Never-Ending Improvement: The Key to Self Storage Success 4:29
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In this episode of "3 Minutes With 3 Mile," we explore the concept of constant and never-ending improvement in your self-storage business. Learn why continuous enhancement of your operations, customer service, and marketing strategies is crucial for staying ahead in the competitive self-storage industry. Discover practical tips for fostering a culture of improvement that drives long-term success. If you're ready to take your self-storage business to the next level with a commitment to constant improvement, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you achieve sustained growth and excellence.…
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The Self Storage Show

1 Are You Wasting Your PPC Ad Dollars on a Crappy Self Storage Website? 3:49
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In this episode of "3 Minutes With 3 Mile," we tackle the critical question: Are you wasting your PPC ad dollars by directing traffic to a subpar website? Learn how an ineffective website can undermine your pay-per-click advertising efforts and discover strategies to optimize your site for better results. Ensure your PPC investment drives real value and conversions for your self-storage business. If you're ready to maximize your PPC ad spend and improve your website's performance, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you achieve greater online success.…
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The Self Storage Show

Introducing our "3 Minutes Vendor Spotlight" segment featuring StorageReach. StorageReach is an automated platform built for storage facilities. It helps boost online visibility by gaining reviews, gathering valuable customer feedback, and managing your online reputation. All without breaking the bank! Learn how StorageReach can enhance your self storage business and drive success by scheduling a call with them here: https://storagereach.com/3-mile-domination/ #SelfStorage #VendorSpotlight #3MileStorage #StorageReach #OnlineReputation #CustomerFeedback #BusinessOptimization #StorageSuccess…
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The Self Storage Show

1 You're Not Alone: Support and Resources for Self Storage Owners 5:48
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In this episode of "3 Minutes With 3 Mile," we discuss the importance of community and support for self-storage owners. Learn how leveraging resources, networks, and partnerships can help you overcome challenges and achieve greater success. Discover the benefits of not going it alone and how connecting with others in the industry can enhance your business. If you're ready to find support and resources to grow your self-storage business, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you build a stronger, more successful business.…
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The Self Storage Show

1 Self Storage Customer Acquisition: How Much Are You Willing to Spend? 4:41
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In this episode of "3 Minutes With 3 Mile," we dive into the critical question of customer acquisition costs. Understanding how much you’re willing to spend to acquire a new customer is essential for budgeting and marketing strategies. If you're ready to refine your customer acquisition strategy and maximize your marketing budget, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you achieve greater efficiency and profitability.…
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The Self Storage Show

1 Boost Your Visibility: Uploading a 30-Second Video to Your Self Storage Google Business Profile 4:51
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In this episode of "3 Minutes With 3 Mile," we explore the benefits of filming and uploading a 30-second video to the photos section of your Google Business Profile. This quick and engaging video can significantly enhance your online presence, attract more customers, and provide a dynamic view of your self-storage facility. Learn practical tips on creating an effective video and maximizing its impact. If you're ready to take your self-storage marketing to the next level with engaging video content, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you achieve greater online visibility and success.…
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The Self Storage Show

1 Documenting Self Storage Unit Prep for Auction: The Importance of Photos and Videos 4:26
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In this episode of "3 Minutes With 3 Mile," we discuss the crucial steps of taking photos and videos to document the process when prepping a unit for self-storage auction. This documentation not only ensures transparency but also helps resolve any disputes and provides a clear record of the unit's condition. Learn practical tips on how to effectively document your auction preparation process. If you're ready to enhance your auction process with thorough documentation, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you achieve greater efficiency and professionalism in your self-storage auctions.…
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The Self Storage Show

1 Interviewing and Hiring: Finding the Perfect Self Storage Manager 4:41
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In this episode of "3 Minutes With 3 Mile," we delve into the process of interviewing and hiring the ideal self-storage manager. A great manager can significantly impact your facility's success by ensuring smooth operations and excellent customer service. Learn effective strategies for conducting interviews and selecting the right candidate to manage your self-storage business. If you're ready to find the perfect manager for your self-storage facility, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you streamline your hiring process and build a strong management team.…
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The Self Storage Show

1 Empty Units: The Most Expensive Item at Your Self Storage Facility 4:43
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In this episode of "3 Minutes With 3 Mile," we discuss why the most expensive item at your self-storage facility is an empty unit. Discover the financial impact of vacant units and learn strategies to minimize vacancies and maximize your rental income. We’ll share practical tips on how to keep your units occupied and your business thriving. If you're ready to reduce vacancies and boost your self-storage income, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you achieve greater occupancy and financial success.…
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The Self Storage Show

1 Reviews = Rentals: The Power of Customer Reviews in Self Storage 4:38
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In this episode of "3 Minutes With 3 Mile," we explore how customer reviews directly impact your self-storage rentals. Positive feedback not only builds trust and credibility but also attracts more potential customers to your facility. Learn effective strategies for encouraging and managing reviews to boost your rentals and enhance your business reputation. If you're ready to leverage customer reviews to drive more rentals and grow your business, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you achieve greater success through powerful customer feedback.…
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The Self Storage Show

1 Handling 'Headache' Self Storage Customers: Knowing When to Let Them Go 4:45
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In this episode of "3 Minutes With 3 Mile," we discuss strategies for dealing with challenging customers in the self-storage industry. Sometimes, it's best not to renew their month-to-month agreement and suggest they find storage elsewhere. Learn how to identify these "headache" customers and handle the situation professionally to maintain a positive environment for your business and other customers. If you're looking for expert advice on managing customer relationships and optimizing your self-storage operations, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you achieve greater business success and customer satisfaction.…
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The Self Storage Show

1 Testing the Customer Journey: Renting a Self Storage Unit Online 4:34
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In this episode of "3 Minutes With 3 Mile," we take you through the process of renting a self-storage unit from your own facility online to test the customer journey. Discover the insights gained from experiencing your rental process firsthand and learn how to identify and resolve potential issues to enhance customer satisfaction. This exercise can reveal valuable opportunities for improving your online rental system and overall customer experience. If you're ready to optimize your self-storage business with expert strategies and insights, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you achieve a seamless and efficient customer journey.…
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The Self Storage Show

1 Optimize Your Listing: Add Self Storage Units as Products! 4:20
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In this episode of "3 Minutes With 3 Mile," we explore the benefits of adding your self-storage units as products on your Google My Business Profile. Discover how this simple optimization can improve your listing's visibility, attract more customers, and provide detailed information about your offerings. Learn practical tips on how to effectively showcase your units as products to enhance your online presence. If you're ready to boost your self-storage marketing with expert strategies, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you achieve greater online visibility and success.…
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The Self Storage Show

In this episode of "3 Minutes With 3 Mile," we dive into the power of self-storage podcasts as a valuable learning tool. Discover how tuning into industry-specific podcasts can provide you with insights, strategies, and tips from experts to help you enhance your self-storage operations. Learn how to leverage this resource to stay informed, inspired, and ahead of the competition. If you're ready to take your self-storage business to the next level with expert advice and industry trends, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you achieve greater success.…
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The Self Storage Show

1 Friendly Competition: Build Self Storage Alliances! 4:18
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In this episode of "3 Minutes With 3 Mile," we explore the benefits of creating friendly competition alliances with other local self-storage locations. By forming partnerships and referring customers to each other for a referral fee, you can ensure that customers always find the right unit size, even if it’s not at your facility. Learn how these alliances can enhance customer satisfaction, drive business growth, and foster a supportive local self-storage community. If you're interested in innovative strategies to boost your self-storage business and build strong local alliances, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you achieve greater success through collaboration.…
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The Self Storage Show

1 Join Us for 'Q&A w/ Jim&Jim': Live Self-Storage Community Discussions 3:56
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In this episode of "3 Minutes With 3 Mile," we invite you to join "Q&A w/ Jim&Jim," where Jim Ross and Jim Mooney Jr. go live with members of the self storage community to answer questions and discuss all things self storage. Tune in every other Friday for an hour of insightful conversations starting at 12:00pm EDT. Register now at: https://3milestorage.com/events/jim-jim If you're looking to connect with industry experts and gain valuable insights, don't miss out on this opportunity. Visit www.3milestorage.com to learn more about our services and how we can help you succeed in the self storage industry.…
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The Self Storage Show

1 Transparency in Self Storage: Optimizing Your P&L with a Proper Chart of Accounts 4:55
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In this episode of "3 Minutes With 3 Mile," we discuss the importance of maintaining transparency in your self-storage business's Profit & Loss (P&L) statements by using a proper chart of accounts. Learn how clear and detailed financial reporting can enhance your decision-making, improve financial health, and build trust with stakeholders. We’ll share best practices for setting up and managing your chart of accounts effectively. If you're looking to optimize your financial reporting and ensure transparency in your self-storage operations, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you achieve better financial management and business success.…
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The Self Storage Show

1 Optimize Your Self Storage Google My Business Profile with Frequent Update 4:31
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In this episode of "3 Minutes With 3 Mile," we discuss the importance of frequently updating your Google Business Profile to optimize your self-storage facility's online presence. Learn how regular updates can improve your visibility, attract more customers, and enhance your business's reputation. We'll share practical tips on what to update and how often to do it for the best results. If you're ready to take your self-storage marketing to the next level with expert strategies, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you achieve greater online visibility and success.…
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The Self Storage Show

1 Customer Appreciation: The Power of Thank You Bags in Self Storage 3:43
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In this episode of "3 Minutes With 3 Mile," we discuss the impactful gesture of placing Thank You Bags inside recently rented units. These bags can include a lock, a thank you card, a card requesting a review, and even a gift card. Learn how this simple act of appreciation can significantly enhance customer satisfaction and retention. If you're interested in innovative ways to improve your customer experience and build stronger relationships, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you achieve greater customer loyalty and business success.…
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The Self Storage Show

1 Superhero Managers: Celebrating Our Self Storage Champions 4:31
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In this episode of "3 Minutes With 3 Mile," we celebrate the incredible self-storage managers who go above and beyond every day. These managers are practically superheroes, handling everything from customer service to maintenance with exceptional skill and dedication. Learn why it's crucial to acknowledge their hard work and the positive impact it has on your business. If you're interested in finding out how to better support and recognize your self-storage team, visit www.3milestorage.com to connect with us today. Let’s discuss how our services can help you foster a motivated and high-performing team. #SelfStorage #PropertyManagement #3MileStorage #SuperheroManagers #EmployeeRecognition #BusinessSuccess…
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The Self Storage Show

In this episode of "3 Minutes With 3 Mile," we explore the exciting future of call centers and how AI is set to revolutionize customer service in the self-storage industry. While we aren't using AI call center agents just yet, the technology is on the horizon and promises efficient, accurate, and 24/7 customer support. Discover the potential benefits of AI call centers and how they will soon enhance your business operations. If you're interested in staying ahead of the curve and learning more about the upcoming AI advancements in self-storage customer service, visit www.3milestorage.com to connect with us today. Let’s discuss how we can prepare for this exciting future together.…
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The Self Storage Show

In this episode of "3 Minutes With 3 Mile," we explore the importance of conducting simple facility walkthroughs and pulling rent variance reports to optimize your self-storage operations. Discover how these straightforward audits can reveal hidden inefficiencies and boost your bottom line. We'll share practical tips on what to look for during a walkthrough and how to interpret rent variance reports to make informed decisions. If you're ready to take your self-storage facility to the next level with expert audits and actionable insights, visit www.3milestorage.com to connect with us today. Let's discuss how our services can help you achieve greater efficiency and success.…
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The Self Storage Show

1 Picture Perfect: Boosting Your Self-Storage Business with Strategic Photos 4:11
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In this episode of "3 Minutes With 3 Mile," we explore the crucial role of high-quality photos in optimizing your self-storage business's online presence. Discover how strategically taken photos can enhance your Google Business Profile, Sparefoot listings, Apple Maps presence, and even your website. Learn practical tips on capturing the best images to attract more customers and improve your facility's visibility. If you're ready to elevate your self-storage marketing and need expert guidance, visit www.3milestorage.com to connect with us today. Let's discuss how our services can help you achieve greater success in your local market.…
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The Self Storage Show

1 Overcoming Unexpected Challenges: How 3 Mile Storage Management Turned a Rocky Start into Success 4:12
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In our latest episode of "3 Minutes With 3 Mile," we dive into a real-life story from one of our recent takeovers in Colorado. Just days into managing a new self-storage site, we faced an unexpected challenge when someone ran over a fire hydrant and knocked down our security gate! Tune in to hear how we swiftly managed the crisis using a custom incident report generated by Chat GPT. If you're interested in learning more about our comprehensive self-storage management services, visit www.3milestorage.com and connect with us today. Let’s discuss how we can help your facility overcome challenges and achieve success.…
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The Self Storage Show

1 Exploring AI with Jim Ross & Nikky Kho 1:45:22
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In the educational session titled "Exploring AI with Jim Ross & Nikky Kho," Jim shares his journey into AI and outlines the session's goals, which are geared towards making AI approachable for beginners. Nikky, focusing on his role as a teacher, sets an ambitious goal to educate a million people about AI. The presentation is designed to be accessible, encouraging participants to be open and engaged without delving too deeply into technical details. The session emphasizes the importance of adapting to AI advancements to avoid being left behind, concluding with insights into the practical applications of AI and a forward-looking perspective on its evolving role in various industries. Self storage Owners: 3rd party self storage property management services: https://3milestorage.com/ Contact Info: Jim Ross: https://www.linkedin.com/in/selfstorageservices/ Nikky Kho: https://www.linkedin.com/in/nicholaskho/…
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The Self Storage Show

1 Q&A with Jim & Jim: Self Storage Q&A 02-16-24 57:24
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🚀 Catch a glimpse of the insightful Q&A session with Jim&Jim, as they delve into the realms of AI, property management, and cutting-edge marketing strategies. In this brief highlight, experience the fusion of expertise and innovation, emphasizing the critical role of adapting to change and harnessing technology for enhanced business operations. 🏠 Navigating Tenant Challenges: Learn about the complexities of dealing with difficult tenants and the effective legal and managerial strategies to address these challenges. Gain insights into the importance of seeking legal counsel and adopting a proactive approach in property management. 🔗 Industry Associations & Networking: Understand the significance of active participation in industry associations as a key to staying informed and connected. Explore ways to engage consistently, extending beyond traditional in-person events, to foster a vibrant community of professionals. 📈 Innovative Marketing Strategies: Dive into various marketing tactics aimed at boosting property visibility and customer engagement. From optimizing Google Business profiles to enhancing SEO and embracing both traditional and modern marketing methods, discover how to attract and retain customers effectively. 🌟 Don't miss out on the full insights and discussions! For more in-depth knowledge and to be part of our next live Q&A, subscribe and stay tuned. Let's explore together how AI, effective property management, and innovative marketing strategies can propel your business to new heights. Register at: https://us02web.zoom.us/meeting/register/tZMoc-6rqzkqE9YTb06ZS_UKDRFc837Pd2JP…
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The Self Storage Show

1 Q&A with Jim&Jim: Episode # 1 - Insights and Innovations in Self Storage 1:01:40
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🚀 𝐖𝐞𝐥𝐜𝐨𝐦𝐞 𝐭𝐨 𝐭𝐡𝐞 𝐢𝐧𝐚𝐮𝐠𝐮𝐫𝐚𝐥 𝐞𝐩𝐢𝐬𝐨𝐝𝐞 𝐨𝐟 𝐐&𝐀 𝐰/ 𝐉𝐢𝐦&𝐉𝐢𝐦! Industry veterans Jim Ross and Jim Mooney Jr. dive into a wealth of insights for self-storage professionals. From embracing change and experimentation to the crucial role of customer service and innovative marketing strategies, this episode is packed with valuable takeaways for owners, operators, and vendors alike. Discover the power of collaboration and learning within the self-storage community as we cover topics that matter to you. 📚 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬 𝐈𝐧𝐜𝐥𝐮𝐝𝐞: • Continuous learning and the impact of industry evolution on business practices. • Adapting to technological advancements and optimizing storage operations. • Effective marketing, customer engagement, and leveraging vendor relationships. • Real-world advice on enhancing your service offerings and operational efficiency. • An interactive Q&A session, highlighting the importance of community engagement and shared knowledge. 🌟 𝐃𝐨𝐧'𝐭 𝐦𝐢𝐬𝐬 𝐨𝐮𝐭 𝐨𝐧 𝐭𝐡𝐢𝐬 𝐨𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐲 to gain from the collective wisdom of the self-storage industry's finest. Whether you're looking to refine your operations, explore new technologies, or simply connect with like-minded professionals, this episode has something for everyone. 🔗 𝐑𝐞𝐠𝐢𝐬𝐭𝐞𝐫 𝐧𝐨𝐰 𝐟𝐨𝐫 𝐨𝐮𝐫 𝐧𝐞𝐱𝐭 𝐞𝐯𝐞𝐧𝐭 and be part of the conversation that drives our industry forward. Join us live to ask your questions, share your insights, and learn from the experiences of others. Secure your spot at https://us02web.zoom.us/meeting/register/tZMoc-6rqzkqE9YTb06ZS_UKDRFc837Pd2JP . We look forward to seeing you there!…
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The Self Storage Show

1 Revolutionizing Self-Storage: Vanessa Rovekamp's Insights on Automation and Growth 24:19
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🏘️ Vanessa Vanessa Rovekamp's Transition to Self-Storage Vanessa recounts her journey from the real estate sector to self-storage, a move inspired by the burgeoning opportunities in marketing and technological advancements within the industry. She shares her enthusiasm for harnessing automation to enhance lead generation and operational efficiencies, marking a significant shift in her career path. 📈 Strategic Growth at Devon Self Storage Detailing Devon Self Storage's impressive growth trajectory, Vanessa discusses the company's expansion from over 108 properties with an ambitious target of 200+ properties, utilizing mergers and automation. She highlights how technology has been a cornerstone in scaling operations and elevating the efficiency of customer service. 🤖 The Critical Role of Automation in Customer Service Vanessa explores how automation technologies, from lead generation to managing the customer lifecycle, are indispensable in delivering timely services and improving operational efficiency. The incorporation of chatbots and other digital platforms has revolutionized customer interactions and service delivery at Devon Self Storage. 🚀 Anticipating the Future of Self-Storage The conversation concludes with Vanessa and J. Moss contemplating the future role of AI and automation in the self-storage industry. They discuss the potential for these technologies to further refine customer service, streamline operations, and the necessity for industry players to stay technologically abreast to fulfill evolving consumer expectations.…
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The Self Storage Show

1 Navigating Change in Self-Storage: John Lindsey's Insightful Journey 19:44
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🏗️ John Lindsey's Self-Storage Legacy Dive into the world of self-storage with John Lindsey, co-founder and president of Lindsey Self Storage Group. In this episode, John shares his family's storied history in the storage business, dating back to 1969 with his father's initial ventures, and how he and his brother expanded the legacy by founding Lindsey Self Storage Group in 2012. Today, their company boasts a robust presence in brokerage, not just in the U.S., but also across Europe and Southeast Asia. 📈 The Evolution of the Storage Industry John discusses the remarkable transformation of the storage industry, tracing his father's pioneering steps from 1969. He reflects on the generational shifts in the industry, evolving from hands-on construction to a more expansive focus on brokerage and international growth. 🌐 Analyzing the Current Self-Storage Market Join the conversation on the current dynamics in the self-storage market, particularly the effects of COVID-19. John observes a 'soft landing' in the industry, with some adjustments in pricing and occupancy levels. He addresses the challenges of adapting to new debt environments and changing market expectations. 💡 Strategies for Business Growth and Adaptation Gain valuable insights from John on strategic planning and adaptation in the ever-evolving economic landscape. He offers practical advice on how self-storage businesses can enhance their leads, rentals, and revenue, highlighting the importance of a structured approach, as detailed in his book and the 'Three Zones of Excellence' framework. 🚀 Advice for Future Success in Self-Storage The episode concludes with John’s advice for industry players: a call to stay conservative and prepared for market cycles. He underscores the potential for opportunities even in challenging times and the necessity of tailoring business strategies to align with current market conditions. 📘 For more in-depth knowledge and strategies on self-storage management, visit www.theselfstorageshow . Get your FREE copy of "3 Mile Storage Management: 3 Zones of Excellence" and embark on a journey to elevate your storage operations today! Remember to like, share, and subscribe for more expert interviews and insights into the dynamic world of self-storage! 🌟🎧…
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The Self Storage Show

1 Navigating the New Era of Self-Storage with Scott Zucker 23:48
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🌟 Reflecting on 36 Years in Self-Storage: Scott Zucker's Insights Join us in this insightful episode with Scott Zucker, a seasoned expert in the self-storage industry. Scott shares his perspective on the industry's incredible evolution over 36 years, from the era of first-generation facilities to today's state-of-the-art projects equipped with advanced technology. 🔒 Embracing the Shift to Unmanned Storage Facilities Scott delves into the growing trend of unmanned, remotely operated storage facilities, a shift that gained momentum during the COVID-19 pandemic. He underscores the critical importance of ensuring safety, security, and legal compliance, even in the absence of on-site management. ⚖️ Tackling Legal and Operational Complexities The conversation turns to the intricate legal and operational challenges that come with unmanned storage models. Scott discusses essential topics such as premises liability, the need for updated rental agreements to reflect operational changes, and addressing non-monetary defaults like tenant misconduct. 📚 Guidance for Modern Storage Operators Scott offers valuable advice to storage operators, emphasizing the need to stay current with technological advancements, update rental agreements, and enhance internal training to meet the demands of modern operational models. He also introduces the Self Storage Legal Network as a crucial resource for addressing legal queries and concerns in the industry. 🚀 Elevate Your Self-Storage Business Today! Are you ready to take your self-storage operations to new heights? Visit www.theselfstorageshow.com now for exclusive insights and proven strategies in self-storage management. Don't miss out on your chance to transform your business – claim your FREE copy of "3 Mile Storage Management: 3 Zones of Excellence" right now! Empower your storage facility with expert guidance and start making impactful changes today. Act now and begin your journey to operational excellence! 📘🌟…
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The Self Storage Show

1 Transforming Storage Facilities: Mike Wagner's Success Journey and Coaching Insights 20:45
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🏗️ Mike Wagner's Self-Storage Industry Saga In this episode, we're joined by Mike Wagner, who shares his inspiring journey in the self-storage industry. Discover how Mike has mastered the art of transforming dilapidated or operationally neglected storage facilities into profitable ventures. 📈 High Margin Investment Strategies and Mentorship Mike delves into his unique investment approach in self-storage, focusing on low volume but high margin strategies. Learn how he successfully transitioned to coaching, guiding others through his program, Storage Rebellion, which offers specialized training in storage investment. 🌟 Achieving Financial and Geographic Freedom Reflect with Mike on the personal impact of his storage business. He shares how this venture has not only provided financial freedom but also geographical flexibility, allowing him to prioritize family life and embark on new projects like "Beyond the Rebellion," which focuses on holistic fulfillment beyond mere financial success. 🚀 For more insights into the self-storage industry and strategies for success, visit www.TheSelfStorageShow Get your FREE copy of "3 Mile Storage Management: 3 Zones of Excellence" and begin your journey to self-storage mastery today! 📘🚀 Don’t forget to like, share, and subscribe for more expert interviews and in-depth discussions on revolutionizing your approach to the self-storage business! 🌟🎧…
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The Self Storage Show

1 Navigating Self-Storage Development: Insights from Brandon Grebe of Uplift Development Group 22:19
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🌟 Introduction to Brandon Grebe and Uplift Development Group In this insightful episode, we welcome Brandon Grebe, the principal and co-founder of Uplift Development Group, based in Colorado. Brandon brings his expertise to the table, focusing on self-storage property development and acquisitions, particularly in the Sun Belt states. 📈 The Art of Optimizing Google Business Profiles for Self-Storage Delve into Brandon's perspective on the crucial role of optimizing Google Business profiles for self-storage businesses. Learn why this often-overlooked aspect can be a game-changer in how potential customers find and interact with your storage facility online. 💰 Navigating Financing Challenges in Self-Storage Brandon discusses the current challenges in securing financing for self-storage projects, especially under the present economic conditions. Understand the nuances and strategies for navigating these complexities to ensure the success of your development or acquisition projects. 🔍 Evolving Market and the Impact of Past Deals The conversation also explores the potential ripple effects of past deals on today's investors and developers in the self-storage market. Gain insights into how historical transactions can influence current market dynamics and what this means for future development strategies. 🚀 To dive deeper into self-storage management and market strategies, visit www.TheSelfStorageShow . Get your FREE copy of "3 Mile Storage Management: 3 Zones of Excellence" and start enhancing your self-storage business today! 📘🚀 Remember to like, share, and subscribe for more expert interviews and insights into the dynamic world of self-storage! 🌟🎧…
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The Self Storage Show

1 From Realtor to Real Estate Mogul: Matthew Ricciardella’s Journey with Crystal View Capital 19:22
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🤝 Guest Introduction - Matthew Ricciardella Join us as we welcome Matthew Ricciardella, the managing partner at Crystal View Capital, to share his remarkable transition from a successful residential realtor to a leader in the self-storage industry and mobile home communities since 2007. Discover his strategic shift towards these asset classes, focusing on their potential for generating substantial free cash flow. 🏠 Navigating Career Evolution and Business Acumen Matthew takes us through his journey in the real estate world, from flipping homes to eventually honing in on self-storage and mobile home communities. He highlights the significance of building strong relationships with property owners and acquiring assets ripe for value creation, using a hands-on approach to amplify profits and cash flow. 💼 Crystal View Capital's Growth and Investment Philosophy Since its inception in 2014, Crystal View Capital has been a force in the storage and mobile home park sectors, consistently delivering impressive returns to investors. With plans to raise considerable equity for its fourth fund offering, Matthew details their steadfast strategy of identifying undervalued properties and maximizing their value. 📈 Operational Excellence and Passive Income Opportunities Delve into Matthew's meticulous methodology for property acquisition and optimization. Learn about their focus on off-market deals, thorough market analysis, and strategic value-add tactics. Matthew also sheds light on the fund's structure, presenting lucrative opportunities for investors to earn passive income from diverse real estate assets. 🚀 To explore more about effective investment strategies and industry insights, visit www.TheSelfStorageShow . Grab your FREE copy of "3 Mile Storage Management: 3 Zones of Excellence" and start transforming your investment approach today! 📘🚀 Don't forget to like, share, and subscribe for more expert interviews and in-depth discussions in the exciting world of self-storage and real estate investment! 🌟🎧…
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The Self Storage Show

1 CJ Stratte on Trailblazing in Self-Storage: From Family Legacy to Innovative Leadership 16:33
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📚 CJ Stratte's Rich Self-Storage Heritage In this episode, join us as CJ Stratte delves into her lifelong journey in the self-storage industry, rooted in her family's storage business legacy dating back to the 1970s in Michigan and Texas. From her first job at a storage facility, CJ has developed an in-depth understanding of the industry nuances. 🚚 Pioneering Storage Facility Services Discover how CJ’s grandfather was a forerunner in the industry, uniquely integrating truck rental services branded for his storage facilities – a now widespread industry practice. This innovative approach not only boosted brand visibility but also significantly enhanced customer convenience. 🌟 CJ Stratte's Career Growth and New Challenges CJ shares her professional evolution, culminating in her recent ascension to CEO following her mother's retirement. Reflect with her on the shifting responsibilities and the ongoing challenge of staying abreast of industry trends, particularly the insights gained from trade shows. 💼 Innovative Services and New Profit Avenues CJ highlights the introduction of novel services under her leadership, such as cargo vans with ramps and a tenant protection program. These initiatives are not just about adding customer value but also about tapping into new revenue streams for storage facilities. 🛣️ Strategies for Marketing and Revenue Generation Gain valuable advice from CJ on leveraging truck rentals as both a marketing tool and a revenue generator. She advocates for renting trucks to the wider community, not just to tenants, and discusses the effectiveness of vehicle wrapping for advertising. CJ also sheds light on harnessing tenant protection programs as a straightforward revenue source. 🚀 To explore more about self-storage management and marketing strategies, visit www.TheSelfStorageShow Get your FREE copy of "3 Mile Storage Management: 3 Zones of Excellence" and begin enhancing your storage business today! Remember to like, share, and subscribe for more expert interviews and insights into the evolving world of self-storage! 🌟🎧…
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The Self Storage Show

1 Navigating Self-Storage Evolution: Carl Touhey's Insights and Strategies 22:52
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🚗 Carl Touhey's Distinguished Career Path In this enlightening episode, we sit down with Carl Touhey from Performance Self Storage Group to explore his dynamic journey in the self-storage industry. Carl delves into his family’s shift from car dealership operations to real estate and self-storage ventures in the 1970s, as well as his personal foray into buying storage facilities and apartment units. 🗓️ Reflecting on the Self-Storage Industry's Early Days Carl brings us back to the roots of the self-storage industry, recalling his attendance at the first Self Storage Association meeting in 1975, a humble gathering of just 30 attendees. He reflects on the pivotal transformations the industry has undergone, highlighting the evolution in location selection and the advent of modern digital marketing strategies. 📈 Current Market Trends and Emerging Challenges Navigating through the recent market dynamics, Carl sheds light on current challenges like rising cap rates and interest rates. He articulates the impact of these economic shifts on property values, and the hurdles faced by storage facility owners, including refinancing complexities and loan paydown demands. 💼 Strategic Business Insights Carl outlines the business strategies he and his partner Jason Allen adopt, focusing on acquiring and enhancing self-storage facilities, securing long-term fixed-rate debt, and strategically preparing for market ups and downs. 🔮 Guidance for Future Investors Concluding the discussion, Carl imparts valuable advice for aspiring self-storage investors. He discusses his approach to scouting investment opportunities, emphasizing the importance of maintaining liquidity and the patience required to capitalize on the right deals amidst an evolving market. 🚀 To dive deeper into self-storage strategies and industry trends, visit www.TheSelfStorageShow Get your FREE copy of "3 Mile Storage Management: 3 Zones of Excellence" and start optimizing your business approach today! Don't forget to like, share, and subscribe for more exclusive interviews and expert insights in the self-storage realm! 🌟🎧…
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The Self Storage Show

1 Self-Storage Success with Dean Booty: Insights and Influence 22:58
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🌟 Dean Booty's Inspiring Self-Storage Journey Join us in this fascinating episode as Dean Booty shares his self-storage journey, beginning with his first site in 2012. Dean attributes a significant part of his business acumen to the influence of Jim Ross, especially in adopting effective pricing strategies and revenue management techniques gleaned from Ross's insightful podcast. 📈 Business Growth and Market Opportunities Discover the impressive expansion of Dean's self-storage business, now encompassing five locations across England and Wales and soon in Scotland. Dean highlights the criticality of leveraging current market opportunities and staying in tune with evolving industry trends for sustained growth. 🔧 Efficient Remote Management and Adapting to Trends Delve into Dean's approach to remote management, centralizing operations at a main site while transitioning to manless facilities. Understand his perspective on adapting to consumer needs and the importance of embracing technological advancements in the self-storage industry. 💡 The Power of External Consultancy and Learning Dean emphasizes the value of external consultancy and the continuous pursuit of knowledge in business. He shares his commitment to contributing to the self-storage community through his newsletter and podcast, Mr. Self-Storage, documenting his experiences and insights as a means of giving back and maintaining accountability. 🚀 Ready to transform your self-storage approach? For more industry insights and strategies, visit www.TheSelfStorageShow Get your FREE copy of "3 Mile Storage Management: 3 Zones of Excellence" and start enhancing your operations today! Remember to like, share, and subscribe for more exclusive interviews and expert advice in the world of self-storage! 🌟🎧…
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The Self Storage Show

1 Transforming Self-Storage: The LiveSwitch Revolution 25:11
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🚀 Experience LiveSwitch in Action Interested in seeing how LiveSwitch can revolutionize your self-storage business? Click here for an exclusive look: https://www.liveswitch.com/3-mile-storage . Discover firsthand the advanced communication technology that's transforming the self-storage industry. 🌍 Meet James Hatfield and Discover LiveSwitch Join us in this intriguing episode as we sit down with James Hatfield from LiveSwitch, a trailblazing company with over 14 years at the forefront of web real-time communication (WebRTC) technology. Explore how LiveSwitch is shaping communications in various sectors, including self-storage. 💡 LiveSwitch's Innovation in Self-Storage Dive into LiveSwitch's unique offerings for the self-storage industry. Their sophisticated solutions, akin to those used by corporate giants like Adobe, extend beyond mere communication. From remote management tools to advanced client interaction capabilities, discover how they are redefining the self-storage landscape. 🔧 Advanced Communication Tools for Modern Needs Uncover the capabilities of LiveSwitch's state-of-the-art technology, facilitating instant live video communications, remote estimates for moving companies, and critical emergency response applications. Their user-friendly tools require no app downloads and are compatible across various devices. 🔗 Wide-Ranging Applications of LiveSwitch Technology Learn about the versatility of LiveSwitch’s technology, successfully employed in diverse environments from sports events with the Golden State Warriors and WWE wrestling to medical devices and Oculus headsets. Understand how their solutions can be integrated into self-storage facilities, enhancing remote management and operations. 🚀 Future Visions: Impacting the Self-Storage Industry James Hatfield outlines LiveSwitch’s vision for the future, aiming to revolutionize the self-storage industry. Envision a world where facility owners manage operations remotely, boost customer service with video communications, and amplify efficiency and security, all thanks to LiveSwitch's cutting-edge technology. 🌐 Don't miss out on these groundbreaking insights that are set to transform the self-storage industry. For more enlightening discussions and resources, visit www.TheSelfStorageShow and get your FREE copy of "3 Mile Storage Management: 3 Zones of Excellence". Elevate your storage game today! Be sure to like, share, and subscribe for more expert interviews and industry-transforming stories! 🌟…
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The Self Storage Show

1 Revolutionizing Self-Storage: Jason Myers' Journey from Real Estate to Storage Mastery 22:38
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🎙️ Guest Introduction - Jason Myers 🎙️ In this episode of The Self Storage Show, host Jim Ross welcomes Jason Myers, the visionary owner and founder of Just Simple Storage. Jason narrates his fascinating transition from real estate, beginning in 2015 as a college sophomore with single-family homes, to his foray into self-storage in 2021, now boasting seven properties across three states. 💼 Mastering Growth and Remote Management 💼 Listen as Jason delves into his rapid property acquisition strategy and his adaptability to the evolving market landscape in 2023. He underscores the impact and efficiency of remote management, a strategy that has become increasingly vital post-COVID. Discover how Jason expertly manages properties from afar, utilizing tools like Google Maps to maintain oversight. 📈 Operational Excellence and Customer Interaction 📈 Jason breaks down his operational tactics, from implementing comprehensive on-site inspection checklists to recruiting local support staff. He also sheds light on leveraging call centers in the Philippines to enhance tenant communication, emphasizing the critical nature of prompt call responses in maintaining a competitive edge. 🚀 Vision for the Future and Empowering Others 🚀 In the closing segment, Jason unveils his ambitious goals for further acquisitions and development projects. He also introduces his coaching partnership program, designed to impart knowledge on navigating the storage business. This initiative aims at mentoring others in deal finding and effective management across various stages of property ownership. 🌟 Don't miss this insightful episode packed with innovative strategies and valuable lessons from Jason Myers' journey in the self-storage industry. 🔗 Want to learn more about the world of self-storage? Visit www.TheSelfStorageShow for additional resources, insights, and to get your FREE copy of "3 Mile Storage Management: 3 Zones of Excellence". Transform your business strategies today! 📘🌍 Remember to like, share, and subscribe for more expert insights and industry stories! 🌟🎧…
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The Self Storage Show

1 Boosting Online Presence in Self-Storage With Storage Reach 16:01
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🚀 Kale Leavitt's Inspiring Career Path 🚀 Join us as we explore Kale Leavitt's remarkable journey from Easy Storage Solutions to Storable, leading up to the co-founding of 🏢 Storage Reach. Kale opens up about his prowess in SEO and online marketing, specifically tailored for self-storage facilities. 🌐🔍 📈 Introducing Storage Reach's Services 📈 Dive into the specialized services of Storage Reach, focusing on generating online reviews 🌟 and managing the digital footprint of storage facilities. Discover how they seamlessly integrate with storage management software to automate review requests and bolster your digital reputation. 🌍💬 📲 The Power of Automated Review Management 📲 Learn how Storage Reach leverages automated text messages 📤 to encourage customer reviews. This innovative approach not only spikes Google review numbers but also significantly enhances web traffic and customer engagement. 🌐💬 💰 Affordable Solutions for Every Storage Operator 💰 Kale discusses Storage Reach's commitment to affordability, offering tiered pricing that accommodates facility size and special discounts for multiple locations. Their goal is to make online reputation management accessible to storage operators of all scales, from small individual facilities to large chains. 🏘️🏭 🔗 Get Started with Storage Reach 🔗 Ready to amplify your self-storage facility's online presence? Click here to get started with Storage Reach: https://storagereach.com/3-mile-domination/. Discover how their expert solutions can transform your digital marketing and review management today! 🚀🌟 🔗 Visit www.TheSelfStorageShow for more resources and to transform your storage management strategies. Get your FREE copy of "3 Mile Storage Management: 3 Zones of Excellence" today! 📘🚀…
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The Self Storage Show

1 Enhancing Self-Storage Value: Expert Strategies with Tom Flannigan 🏗️💡 20:29
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🚀 Elevate Your Storage Strategy 🚀 Join host Jim Ross for an insightful discussion with Tom Flannigan of Argus Self Storage Advisors. Tom brings to the table his expertise in guiding self-storage owners across Minnesota, the Dakotas, and Iowa, focusing on value addition and strategic management of their properties. 🌄🗺️ 📊 Mastering Value Addition & Management 📊 Discover Tom's key strategies for boosting your storage facility's value. From leveraging advanced software for efficient management to implementing timely rent increases, Tom shares invaluable advice for owners looking to thrive, especially in today's challenging economic landscape. 💻📈 🔍 Concluding Insights & Action Steps 🔍 The episode wraps up with Tom underscoring the necessity of proactive management in self-storage. He also extends an offer for a specialized evaluation service, helping owners to take their facilities to new heights. 🌟🔝 Eager to transform your approach to self-storage management? Visit www.TheSelfStorageShow for more insights and get your FREE copy of the "3 Mile Storage Management: 3 Zones of Excellence" book. Let's navigate the path to enhancing your leads, rentals, and revenue together! 📘🤝📈…
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The Self Storage Show

1 Maximizing Profits Through Revenue Management in Self-Storage: A Chat with Randy Weissman 24:31
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🚀 Elevate Your Storage Strategy 🚀 Dive in with Jim Ross as he engages Randy Weissman from Self Storage Consultants. With a whopping 30 years in the self-storage industry, Randy illuminates the nuances of dynamic pricing, advocating for practices like "value pricing" and optimized unit categorization based on location and accessibility. 📍🔐 But there's more! 🎯 Discover the essence of effective salesmanship as Randy emphasizes the art of upselling and the savvy use of promotions in the storage sector. Keen on elevating your self-storage game? Head over to www.TheSelfStorageShow and secure your FREE copy of the "3 Mile Storage Management: 3 Zones of Excellence" book. Join us as we unveil strategies to boost your leads, rentals, and revenue, all rooted in real-world expertise. Dive in now! 📚🔍🔥…
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The Self Storage Show

1 Leveraging Remote Management in the Self-Storage Industry 17:49
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🚀 Elevate Your Storage Strategy: Join Jim Ross in a candid conversation with Derek Walker of "Storage of America". Delve into the journey of a family-driven storage empire that began in 2003 and has since grown to 22 operational facilities with over 20 more in the pipeline. 🏢 A Legacy in the Making: Hear Derek's personal narrative of stepping into the industry during his college years and helping to expand and innovate alongside his father. From establishing numerous storage sites to the creation of Box Pro - a consulting firm dedicated to new storage development feasibility, including specialized RV/boat parking. 💼 Tapping into the Future of Self-Storage: One of the episode's key takeaways is the ever-evolving landscape of remote management. Learn about the shifting paradigms, where technology and kiosk solutions are no longer mere conveniences but essentials for efficient site management in today's digital age. Remember, if you want to propel your self-storage business into the future, turn insights into actions. Dive deep with Jim at www.TheSelfStorageShow.com and embark on your transformative journey. Get your FREE copy of The 3 Zones Of Excellence book and discover the game-changing strategies to elevate your leads, rentals, and revenue. Don't just read – evolve.…
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The Self Storage Show

1 Mastering Storage Pricing & Operations with Marc Smith: Personal Mini Storage Insights 20:20
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Join Jim Ross in this insightful episode of The Self Storage Show as he converses with Marc Smith, the president of Personal Mini Storage. Venture into the heart of a thriving Orlando-based family storage business and glean priceless wisdom from its operations and history. Episode Highlights: 🌟 Meet Marc Smith: Get acquainted with Marc as he unfolds the tapestry of Personal Mini Storage, relaying the tales and tribulations that sculpted the brand. 💲 Decoding Storage Pricing: Dive deep into the intricate realm of pricing strategy within the storage sector. Marc spotlights the supremacy of economic occupancy over physical and delves into the crucial role of on-site managers in dynamic rate adjustments. 🚀 Elevate Your Storage Strategy: Step #1: Head over to www.TheSelfStorageShow.com Step #2: Book A Strategy Session to go over 3 Mile Storage Management's framework: 3 Zones Of Excellence Together with Jim Ross, embark on a transformative journey. With 3 Mile Storage Management, harness powerful strategies based on real-world experiences. Elevate leads, escalate rentals, and skyrocket revenue. This isn't just about a book—it's a roadmap to metamorphosing your storage enterprise! Give us a 👍 if this episode resonates, 📢 Share to amplify the knowledge, and 📲 Subscribe for an array of upcoming episodes, packed with industry know-how!…
مرحبًا بك في مشغل أف ام!
يقوم برنامج مشغل أف أم بمسح الويب للحصول على بودكاست عالية الجودة لتستمتع بها الآن. إنه أفضل تطبيق بودكاست ويعمل على أجهزة اندرويد والأيفون والويب. قم بالتسجيل لمزامنة الاشتراكات عبر الأجهزة.