أفضل بودكاسات Customer Communications Platform (2024)

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IFT Identifies Six Top Areas of Need Among Businesses, Representing Opportunities for MSPs, Podcast

21h ago

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MSPs Can Leverage Evaluations from IFT’s Operational Assessments to Deliver Value-Added Services BURNABY, BC – September 5, 2024 – According to ongoing Operational Assessment projects from leading business process outsourcing company Integrated Financial Technologies (IFT), there are six back-office areas where many businesses lack efficiency— and …

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Enhancing Communication: Ziro's Microsoft Teams Migration and Automation Tools 29:46

21h ago29:46

29:46

Interested in being a guest? Email us at admin@evankirstel.com Unlock the secrets of modern telephony systems with Steven from Ziro, who shares his incredible journey from Cisco engineer to co-founding Ziro. Discover how Ziro has revolutionized the telephony market by identifying key gaps and transitioning from consulting to managed services and in…

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Securing Hybrid Workforces: Timus Networks on Zero Trust, SASE, and SMB Cybersecurity Solutions 19:12

22h ago19:12

19:12

Interested in being a guest? Email us at admin@evankirstel.com Ever wondered how to truly secure your hybrid workforce in this evolving digital landscape? Join us as we sit down with Pinar from Timus Networks, a cybersecurity extraordinaire whose journey from electrical engineering to top tech roles at Qualcomm, Hiya, and Lookout will leave you ins…

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Unlocking AI Potential: CEI's Jeff Tewksbury on Generative AI, Strategic Implementation, and Industry Innovations 25:02

22h ago25:02

25:02

Interested in being a guest? Email us at admin@evankirstel.com Unlock the true potential of AI as we sit down with Jeff Tewksbury, AI Innovation Lead and Principal Architect at CEI, to uncover groundbreaking insights on AI's transformative role across industries. Discover how AI isn't merely a futuristic tool but an invaluable assistant designed to…

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Innovating Customer Experiences: C1's AI-Powered Solutions, Strategic Pillars, and Human-Centric Approach 17:00

2d ago17:00

17:00

Interested in being a guest? Email us at admin@evankirstel.com What if you could revolutionize the way your business interacts with customers using cutting-edge technology? Join us as we sit down with John DeLozier the Chief Revenue Officer of C1, to unpack how this leading tech company is pushing the envelope in customer experiences. From his earl…

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AT&T to focus on educating MSPs to better understand connectivity and integrate the connectivity into their managed service offering, security, at TEBO Conference, Podcast

2d ago

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AT&T APEX is a title sponsor of the upcoming TEBO/MSPAA conference in Denver, Rick Chapes will be delivering one of the opening keynotes “The APEX model is a collaborative model,” says Rick Chapes Business Center Vice President for AT&T Partner Exchange. “APEX, which stands for AT&T Partner Exchange, is a resale program within AT&T’s indirect distr…

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StorONE technologies offers opportunities for channel partners, MSPs is storage, Podcast

2d ago

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You can integrate between the products very easy, no licensing. Same advantage is for the MSPs and for the channels. They can offer more services. Channel can offer to his customers more product that he doesn’t need to have ten or fifteen different products to come to his end user, for his customer. Gal Naor “We are a pure software,” says Gal Naor,…

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Transforming Healthcare IT: From EHRs to Advanced Analytics 28:09

2d ago28:09

28:09

Interested in being a guest? Email us at admin@evankirstel.com Unlock the future of healthcare with the power of AI! In this episode, we feature Greg, a veteran healthcare IT expert from Carta Healthcare, who offers an insider's perspective on the transformative role of AI in managing healthcare data. Discover how advances in AI are automating the …

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Planning Your Exit: A Guide for Small Business Owners 10:57

2d ago10:57

10:57

Are you a small business owner thinking about retirement? In this episode of Biz Buzz, we sit down with financial expert Angie Carlson to discuss strategies for a successful exit. Angie shares valuable insights on creating an exit plan, conducting a business valuation, and exploring options like partial sales. Don't miss this informative episode th…

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Redefining 5G and Fixed Networks: Disaggregation for the Modern Era 24:13

3d ago24:13

24:13

Interested in being a guest? Email us at admin@evankirstel.com What if your traditional network infrastructure is costing you more than it should and holding you back with inflexibility? Tune in to hear industry veterans Hannes, CTO of RTBrick, and Richard, both with rich backgrounds at Juniper Networks and Cisco, as they address the urgent need fo…

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Strategies for Successful Mainframe Modernization - Six Five Podcast / Infrastructure Matters 17:15

3d ago17:15

17:15

On this episode of the Six Five Podcast Infrastructure Matters, host Steven Dickens is joined by Astadia's Chairman and CEO Scott Silk, for a conversation on strategies for successful mainframe modernization. Astadia is at the forefront of helping organizations transition from legacy mainframe systems to modern cloud-based solutions, facilitating g…

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Tebo MSP Panel Discussion Podcast: Catching up with Ahmed Mahmood, President Ocean Solutions LLC

3d ago

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“We are basically in the top performing MSPs,” says Ahmed Mahmood, President Ocean Solutions. “We’ve been growing somewhere between 70 and 150% over the past four or five years. We’re staff of about 18 employees now, and we support about 4,500 users across the entire country here. We have clients all over the US. We have some clients with internati…

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Pitchit’s LQaaS (Lead Qualification as a Service platform), Podcast

3d ago

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“We can now provide lead qualification as a service using AI and help reduce operating costs that traditionally would have been involved in that entire sales funnel,” says Paul Kleen, founder and CEO of Pitchit. Pitchit’s LQaaS takes on the heavy lifting of those very first few steps in the sales process, which can be very hard on people. The AI as…

1
B-Lynk improves customer retention, migration with bespoke learning and training experiences, Podcast

3d ago

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“We work in a very customized way on these opportunities to, our trainers will meet with our service provider, understand the end customer, and then there will be a meeting with the end customer stakeholders and our service provider customer to really come up with a customized training agenda that meets the needs of their business,” says Katie Merr…

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The Race to Replace POTS Lines is On, Ooma Podcast

8d ago

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Survey finds 1 in 10 organizations haven’t begun migration process, while POTS lines remain present in companies where migration is underway Migration option can be an upgrade “We found that 90% of enterprise customers are already moving towards some sort of POTS replacement,” says Clinton Fitch of Ooma. “They either have a plan in place or they’re…

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Enterprising Insights: Episode 35 – Fall Conference Season Preview 31:40

7d ago31:40

31:40

In this episode of Enterprising Insights, Futurum Group Enterprise Applications Research Director Keith Kirkpatrick provides a preview of his fall conference schedule, focusing on the events he will be attending, the key items he hopes to learn, and how these developments may impact the enterprise applications market. He will then move to the Rant …

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Taking Time Out of Voice Management in Multi-UC Environments, Nuwave Podcast

8d ago

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Addressing Multi-UC Challenges in Voice Environments for UC Partners Number management across multiple UC platforms is a headache – complex, inefficient and manual configuration. It’s time for a fully unified solution. That is one of the key points that Mark Bunnell, COO of Nuwave makes in this CCA (Cloud Communications Alliance) and TR Publication…

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Listen Before You Speak: The Power of Customer-Centric Marketing 9:43

8d ago9:43

9:43

In this episode of Biz Buzz, we sit down with brand strategist Victor Felix to discuss the art of effective marketing. Victor shares a powerful lesson he's learned from years of working with small businesses: listen before you speak. By truly understanding your customers' needs and challenges, you can create marketing that resonates and drives resu…

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Cynomi sees vital need for AI-powered vCISO platform for MSPs and MSSPs, Podcast

9d ago

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“There is a large and huge opportunity for MSPs and MSSPs to provide those services to help the SMB market to be better prepared for compliance, for vendor assessment, to protect themselves against cyber-attacks,” says CEO and Co-Founder of Cynomi, David Primor. In this podcast, David Primor discusses how vCISO platforms are transforming the MSSP a…

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New ASCDI Member provides ITAD services for Europe market, Shuru Podcast 14:52

9d ago14:52

14:52

Shuru East Europe ITAD is part of the ASCDI’s growing presence in the EU and UK markets “We are here to help you out and to find solutions for you in in Europe,” says Shilo Levi, CEO of Shuru East Europe ITAD. Shuru has joined the ASCDI and is an ITAD company. In this podcast, Shilo outlines why ITAD is important, needed, and has added regulatory c…

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Crexendo Celebrates 5 Million Global NetSapiens Platform Users, Planning Annual User Group Meeting, Podcast

9d ago

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User Group Meeting 2024, A NetSapiens Platform Event, Nashville, Tennessee, OCT 21 – 24, 2024Crexendo, powered by NetSapiens, has passed the five million user mark. The milestone was achieved in advance of the NetSapiens Platform User Group Meeting, to be held in Nashville, October 21 to 24. In this podcast, Jon Brinton discusses their growing comm…

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How GenAI and live agents work together in the modern contact center, 8×8 Podcast

9d ago

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Contact Center and GenAIMany of 8x8’s customers, and organizations in general, are trying to understand how to effectively implement AI, while still ensuring everything is safe and ethical. For many who have experimented with publicly available generative AI platforms, such as OpenAI, the results can be mixed or questionable. This is why it’s so im…

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What Stakeholders Want from B2B Marketing Leaders - Marketing Art and Science - Episode 10 29:09

8d ago29:09

29:09

In this episode of Marketing: Art & Science CMO advisor and host Lisa Martin welcomes business leader and CMO of NetApp, Gabie Boko. In their engaging conversation, Gabie shares with us her background, double clicks on what stakeholders want from B2B marketing leaders, how she's using data to pull the levers of art and science in marketing, and how…

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AI Acceleration News from IBM at Hot Chips - Infrastructure Matters 18:51

11d ago18:51

18:51

On this episode of Infrastructure Matters, Steven Dickens is joined by IBM's Chris Berry, Distinguished Engineer - Processor Development, and Susan Eickhoff, Director, IBM Z Processor Development for a conversation on the latest AI acceleration innovations unveiled by IBM at the Hot Chips conference. Their discussion covers: The key features of IBM…

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Reimagining Customer Value: CoreMedia's AI Innovations and Market Expansion 31:01

11d ago31:01

31:01

Interested in being a guest? Email us at admin@evankirstel.com Unlock the secrets behind AI's power to revolutionize customer experiences! Soren from CoreMedia joins us to explore how AI is transforming content generation and enhancing customer relevance across global brands. Hear firsthand about Telecom Italia's incredible success in Brazil, where…

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The Allure of Experience: To Understand ‘What’s Next’ for Streaming, Look at What’s Worked Before, with Sean Casey of CSG, Podcast

11d ago

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In-home entertainment is coming full circle. The recent spate of mergers, bundles and strategic partnerships between streamers represents a return to form for in-home entertainment, balancing the anywhere-anytime access offered by streaming with the easy-to-navigate customer experience (CX) of traditional cable. Take it from someone who has been th…

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Revolutionizing DevOps: GitLab on AI-Powered Strategies, Real-World Successes, and the Future of Software Development 24:47

14d ago24:47

24:47

Interested in being a guest? Email us at admin@evankirstel.com Ready to unlock the future of DevOps with the power of AI? Join us for an eye-opening conversation with Emilio Salvador, VP of Strategy and Developer Relations at GitLab. Discover how GitLab is revolutionizing the software development lifecycle with its comprehensive AI-powered DevSecOp…

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Empowering Citizen Development: Kissflow on Low-Code Automation, GenAI Integration, and Transformative Success Stories 21:12

15d ago21:12

21:12

Interested in being a guest? Email us at admin@evankirstel.com Unlock the secrets of low-code automation with Kissflow and learn how you can empower your team to build applications without any coding knowledge! Featuring Dinesh, the Chief Product Officer of Kissflow, this episode reveals how Kissflow began its journey in 2004 with a mission to demo…

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Achieving IT Excellence: How Device42 Transforms Asset Management and Compliance 19:45

16d ago19:45

19:45

Interested in being a guest? Email us at admin@evankirstel.com Ever wondered how businesses can gain complete visibility into their IT assets and streamline cloud migrations? Our latest episode features Yama from Device42, who sheds light on how founder Raj Jalan transformed a common business challenge into a groundbreaking solution. Tune in to dis…

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Redefining Enterprise Communication: Insights from Mitel's CTO 23:34

16d ago23:34

23:34

Interested in being a guest? Email us at admin@evankirstel.com Curious how innovation in enterprise communication can transform your business? Join us as we sit down with Luiz, Mitel's visionary CTO, who offers over 25 years of expertise in the field. Luiz unpacks Mitel's groundbreaking advancements in Unified Communications (UC), contact center ex…

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CloudBound: Nasuni on AI-Driven Strategies, Hybrid Cloud Solutions, and Future-Proof Security 16:42

16d ago16:42

16:42

Interested in being a guest? Email us at admin@evankirstel.com Curious about the game-changing role of AI in data management? Join us as we chat with Nick Burling, Senior Vice President of Product at Nasuni, for an exclusive preview of their fifth annual Cloudbound conference. Nick sheds light on the importance of a robust data strategy as the bedr…

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Revolutionizing Enterprise AI: SmythOS on Seamless Integration, Practical Use Cases, and Educational Empowerment 21:53

17d ago21:53

21:53

Interested in being a guest? Email us at admin@evankirstel.com Imagine a world where AI seamlessly integrates with your everyday business tools, making complex workflows effortless. Join us as we sit down with Michael, the Chief Marketing Officer of SmythOS, the first operating system designed specifically for AI. Michael takes us through the fasci…

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Revolutionizing Telecom Infrastructure: Radisys on 5G, Open RAN, and Future Connectivity Innovations 18:13

17d ago18:13

18:13

Interested in being a guest? Email us at admin@evankirstel.com Ganesh from Radisys joins us on this episode to unravel the cutting-edge advancements in telecom technology, particularly focusing on 5G and Open RAN. You'll gain invaluable insights into Radisys trailblazing work and their mission to deliver open telecom solutions in partnership with i…

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Transforming Digital Security: Dazz on AI-Driven Remediation, Cloud Integration, and Industry Collaboration 19:17

17d ago19:17

19:17

Interested in being a guest? Email us at admin@evankirstel.com Unlock the future of cybersecurity with our special guest, Tomer, the co-founder and CTO of Dazz. Discover how AI and cloud technology are transforming the landscape of digital security. Tomer introduces Dazz, a platform setting new standards for unified remediation, enabling teams to a…

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Unlocking Marketing Success with Storytelling: Victor Felix on Biz Buzz 8:26

17d ago8:26

8:26

بقلم Sree Kaluva

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Supercharging Revenue: Clari on AI-Driven Integration, Real-Time Insights, and Modern Sales Transformation 24:48

18d ago24:48

24:48

Interested in being a guest? Email us at admin@evankirstel.com What if you could eradicate revenue leaks and supercharge your growth? Join us as we uncover the secrets behind transforming revenue operations with Clari's Chief Product Officer. Discover how Clari's innovative enterprise revenue platform integrates fragmented tools like CRM, BI, and E…

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Bridging the Cybersecurity Skills Gap: Nukudo on Hands-On Training, Workforce Development, and Industry Collaboration 28:42

18d ago28:42

28:42

Interested in being a guest? Email us at admin@evankirstel.com Ever wondered why cybersecurity jobs remain unfilled despite a growing demand? Join us as we uncover the critical shortage of skilled professionals in the cybersecurity field with insights from from Nukudo. Together, they share how the traditional education system is falling short and w…

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Are leaders ready for the telco of tomorrow? EY Podcast

21d ago

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By Tom Loozen (Senior Partner, Telecommunications), Adrian Baschnonga (EY Global TMT Lead Analyst), and Sören Grabowski (EY-Parthenon Global TMT Leader)To thrive in the future, telcos must seek differentiators beyond network quality and adapt to changing ecosystems and market structures.In brief The growth outlook for telcos is solid but unspectacu…

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What Industry Leading ISPs are Saying about Upping their Security Game, Radware Podcast

21d ago

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What Industry Leading ISPs are Saying about Upping their Security Game, Podcast with Radware’s Travis Volk, Podcast, Automation is driving down the cost of these attacks“Automation is driving down the cost of these attacks,” says Travis Volk, senior vice president of global service providers of Radware. “That means that the bad actors can cover sma…

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Transforming Customer Experiences: Five9 on AI-Driven Automation, Sentiment Analysis, and Operational Efficiency 33:07

21d ago33:07

33:07

Interested in being a guest? Email us at admin@evankirstel.com Curious about how AI can revolutionize customer experiences? In this episode, we sit down with Callan Schebella from Five9 to uncover the secrets behind their latest innovation, Five9 Genius AI. Learn about the simple yet powerful four-step methodology—Listen, Analyze, Tailor, and Apply…

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Cybersecurity Revolution: Axio on Risk Management, Strategic Alignment, and Future Innovations 20:53

21d ago20:53

20:53

Interested in being a guest? Email us at admin@evankirstel.com Ever wondered how to seamlessly align your business and security strategies? Join us for a compelling discussion with Axio, as they reveal how the company is transforming cybersecurity performance management. Rooted in Scott's rich experience in the insurance industry and cybersecurity …

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AI-Driven Success: Responsive on Transforming RFP Management, Streamlining Business Processes, and the Future of AI-Enhanced Information Exchange 22:05

21d ago22:05

22:05

Interested in being a guest? Email us at admin@evankirstel.com Unlock the secrets to transforming your business's response process with our special guest, Ganesh Shankar, co-founder and CEO of Responsive. Discover how AI is revolutionizing the management of RFPs, RFIs, and various questionnaires. Ganesh takes us behind the scenes, sharing the perso…

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Revolutionizing Patient Care: Dr. Jonathan Kaplan on Price Transparency, Healthcare Services, and Intelligent Systems Integration 31:11

21d ago31:11

31:11

Interested in being a guest? Email us at admin@evankirstel.com Unlock the secrets to transforming patient care with our special guest, Dr. Jonathan Kaplan, a pioneering plastic surgeon and the mastermind behind Dr Well by Build my Health. Dr. Kaplan takes us on a captivating journey from his surgical practice to creating a revolutionary platform th…

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Mastering Digital Transformation: Willowtree on AI-Driven Consumer Experiences, Strategic Planning, and Voice Technology Integration 21:30

22d ago21:30

21:30

Interested in being a guest? Email us at admin@evankirstel.com Unlock the keys to mastering digital transformation as we chat with Tobias from Willowtree. Discover how Tobias’ tech journey, beginning with AOL in 1996, led to Willowtree's founding in 2010 and how it has since thrived on the cutting edge of consumer experiences. Together, we dissect …

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AI in Action: Elevating Customer Experience, Infrastructure, and Security 17:00

22d ago17:00

17:00

Interested in being a guest? Email us at admin@evankirstel.com Ever wondered how to elevate customer experiences in the tech industry? Join us as we sit down with the Chief Revenue Officer of C1, to uncover his journey from 1994 to his pivotal role today. John shares C1's mission of enhancing the human experience through their innovative AI platfor…

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Stack or Pipeline? - Infrastructure Matters - Episode 51 25:47

22d ago25:47

25:47

In episode 51 of Infrastructure Matters, hosts Steven Dickens and Camberley Bates discuss the latest developments in the data infrastructure industry, with a focus on the Future of Memory and Storage Summit (FMS). They highlight the importance of the tech stack for AI, the challenges faced by Intel, and the growing role of companies like Palantir a…

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5G Factor: Arrcus, T-Mobile, Ericsson Boost 5G Readiness 26:28

22d ago26:28

26:28

In this episode of The 5G Factor, our series that focuses on all things across the 5G ecosystem, we review the recent key 5G-related moves made by players advancing 5G readiness consisting Arrcus landing $30 million in new investment including NVIDIA, T-Mobile launching the Partner Plus channel program at reducing 5G laptop and FWA price barriers, …

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The Impact of Marketing AI Councils on Businesses - Marketing Art & Science, Episode 9 36:11

22d ago36:11

36:11

In this episode of Marketing Art and Science, CMO advisor and host Lisa Martin invites Dynatrace CMO Laura Heisman to discuss the real-world applications and impact of AI, generative AI, causal AI, and predictive analytics on the customer journey. Laura also shares her expertise in formulating marketing AI councils at companies like VMware and Dyna…

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AI-Powered Innovation: UiPath's Expertise in Enterprise Automation and Beyond 10:19

23d ago10:19

10:19

Interested in being a guest? Email us at admin@evankirstel.com Unlock the secrets of AI-driven automation and transform your business processes with insights from Cory Chambers, a leader at UiPath, in our latest episode live from the AI4 conference in Las Vegas. Corey reveals how AiPath has evolved from a pioneer in robotic process automation (RPA)…

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Reinventing Mobile Marketing: AppsFlyer on Data-Driven Strategies, AI Integration, and Maximizing ROI 24:23

24d ago24:23

24:23

Interested in being a guest? Email us at admin@evankirstel.com Ready to revolutionize your mobile marketing strategy? Tune in as we uncover the secrets with Carolyn from AppsFlyer and her expert insights into the ever-evolving world of mobile app monetization and marketing. Since 2012, AppsFlyer has been pivotal in empowering brands to harness data…

المدونة الصوتية تستحق الاستماع

Customer Communications Platform بودكاست

المدونة الصوتية تستحق الاستماع

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