57. What To Do When Your Client Ghosts You?

Coffee Isn't Lunch

Why Do Clients DISAPPEAR?! This week, we're chatting about the ghosting epidemic plaguing the beauty world. We're discussing the emotional rollercoaster of having clients vanish into thin air, leaving you high and dry. We'll unpack the awkwardness, explore how communication styles have changed, and, most importantly, how to NOT take it personally!

We'll equip you with the ultimate guide to chasing down MIA clients (politely, of course!) and navigating tricky client relationships. We'll also help you cultivate a 'bring on the drama!' attitude, focusing on what you can control and turning those ghosting incidents into growth opportunities.
Resources Mentioned:

Maddi's Elevate Programme

Hayley's 1-2-1 Coaching
This episode is sponsored by Timely, the world's smartest appointment booking software, designed to help you deliver exceptional client experiences. Visit gettimely.com and use code COFFEE50 to get 50% off your first 3 months.

Watch Hayley's webinar to learn what you need to do to get sustainable success and break the burnout cycle for good, register here.
CONNECT WITH US:

Follow Maddi on Instagram @bossyoursalon

Follow Hayley on Instagram @the.resilient.hairdresser
Take a look at Maddi's website https://bit.ly/bossyoursalon
SHOW SOME LOVE

Loved this episode? Leave a 5 star rating on Apple podcasts or Spotify (thank you!) And don't forget to subscribe/follow the show so you never miss an episode!