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There's no WFM without Capacity Planning | Eric Bainbridge
Manage episode 470146831 series 3582824
المحتوى المقدم من Irina Hollatz. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Irina Hollatz أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
🚀 Capacity planning: The most overlooked part of WFM?
This week on WFM Unfiltered, we're breaking down why capacity planning is not optional—it’s the foundation of a solid workforce strategy.
We’re joined by Eric Bainbridge, a WFM expert who’s spent 20+ years mastering the art of balancing cost, efficiency, and customer experience.
🎯 Why do so many companies get capacity planning wrong?
🎯 What’s the real impact of bad planning on business outcomes?
🎯 And how can YOU take control of forecasting, staffing, and resource allocation?
The episode drops this week. Don’t miss it.
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