Leveraging Technology to Build Trust in Local Government | ICMA 2025

Untangled

Trust is the most valuable currency in local government — and technology can make or break it.

In this episode of Untangled, AV shares insights from his ICMA 2025 presentation, “Leveraging Technology to Build Trust in Local Government.”
He explores how transparency, accessibility, and communication — not just technology — determine whether citizens stay confident in their government.

From reducing friction in service delivery to creating AI readiness and strategic technology plans, AV breaks down how agencies can modernize with purpose, not panic.

Because modernization isn’t just about keeping up — it’s about leading with trust.

#UntangledPodcast #PublicSectorLeadership #DigitalGovernment #ArtificialIntelligence #TechnologyStrategy #GovernmentInnovation #PublicTrust

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