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574 - Revolutionizing Customer Care: How AI is Outpacing Old-School Software with Alex Levin
Manage episode 449613169 series 2097618
Why you should listen
- Discover how traditional contact centers are evolving from cost centers to revenue-generating hubs.
- Learn how AI agents can enhance customer interactions and drive revenue growth, backed by real-world examples.
- Understand how Regal.io is positioned to integrate seamlessly with existing tech stacks to improve customer experiences.
Are you frustrated with outdated contact center software that prioritizes cost-cutting over customer satisfaction? In this episode, I chat with Alex Levin, co-founder and CEO of Regal.io, about how traditional contact centers are falling behind and the transformative role of AI agents in driving revenue and enhancing customer experiences. Alex shares insights on how Regal.io integrates seamlessly with existing technologies, empowering businesses in high-touch industries like healthcare and education to create personalized interactions that truly engage customers.
About Alex Levin
Alex Levin is the Co-Founder and CEO of Regal.io. He leads the GTM teams. Before Regal.io, Alex was a product manager at Personal and Thomson Reuters and then joined Handy (acquired by ANGI in 2018) as an early employee. At Handy and then ANGI, Alex led growth and marketing. Alex grew up in New York and received his BA from Harvard.
Resources and Links
- Regal.io
- Alex's LinkedIn profile
- Previous episode: 573 - Beyond Borders: Leveraging Overseas Talent to Boost Your Tech Consultancy with Andrew Jacoby
- Check out more episodes of The Paul Higgins Show
- The Tech Consultant’s Roadmap
- Join our newsletter
- Join the Tech Collective
- Suggested resources
- Find out more about Paul and how he can help you
217 حلقات
Manage episode 449613169 series 2097618
Why you should listen
- Discover how traditional contact centers are evolving from cost centers to revenue-generating hubs.
- Learn how AI agents can enhance customer interactions and drive revenue growth, backed by real-world examples.
- Understand how Regal.io is positioned to integrate seamlessly with existing tech stacks to improve customer experiences.
Are you frustrated with outdated contact center software that prioritizes cost-cutting over customer satisfaction? In this episode, I chat with Alex Levin, co-founder and CEO of Regal.io, about how traditional contact centers are falling behind and the transformative role of AI agents in driving revenue and enhancing customer experiences. Alex shares insights on how Regal.io integrates seamlessly with existing technologies, empowering businesses in high-touch industries like healthcare and education to create personalized interactions that truly engage customers.
About Alex Levin
Alex Levin is the Co-Founder and CEO of Regal.io. He leads the GTM teams. Before Regal.io, Alex was a product manager at Personal and Thomson Reuters and then joined Handy (acquired by ANGI in 2018) as an early employee. At Handy and then ANGI, Alex led growth and marketing. Alex grew up in New York and received his BA from Harvard.
Resources and Links
- Regal.io
- Alex's LinkedIn profile
- Previous episode: 573 - Beyond Borders: Leveraging Overseas Talent to Boost Your Tech Consultancy with Andrew Jacoby
- Check out more episodes of The Paul Higgins Show
- The Tech Consultant’s Roadmap
- Join our newsletter
- Join the Tech Collective
- Suggested resources
- Find out more about Paul and how he can help you
217 حلقات
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