How Booz Allen Creates Validated Skills With Scale And Precision

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تمت الإضافة منذ قبل four أعوام

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The So What from BCG

1
Re-Recruiting and Other New HR Strategies You Can’t Ignore 18:09

منذ 8 أيام18:09

التشغيل لاحقا

قوائم

إعجاب

احب

18:09

HR is no longer just about managing people—it’s about shaping the future of work. Jens Baier, BCG’s HR transformation expert, discusses how AI and shifting employee expectations are forcing companies to rethink talent strategies. From re-recruiting to upskilling employees, HR must adapt to a rapidly changing landscape. Learn More: Jens Baier: https://on.bcg.com/41ca7Gv BCG on People Strategy: https://on.bcg.com/3QtAjro Decoding Global Talent: https://on.bcg.com/4gUC4IT…

منذ عام واحد 20:26

M4A•منزل الحلقة

Jim Hemgen, Director of Talent Development at Booz Allen Hamilton, talks with Kathi Enderes about how the company creates validated skills across hundreds of domains, including AI.

This success story defines the journey for every company. Using skills validation provided by Workera, and content from Udemy and HackerRank, Booz Allen has created a highly trusted, validated skills process that credentials employees in a trusted and verified manner. And Jim explains how he works with these vendors to put together a powerful, working solution.

As you’ll hear, the key to success is engaging managers (and employees) to encourage learning and focus on the most important new skills. Jim also describes how story-telling and rewards contribute to the company’s success in ongoing skills development. Today more than one third of Booz Allen staff have completed validated credentials for their career.

Sign up today for our newest course “Building a Skills Strategy that Works,” filled with case studies and a step-by-step guide to skills-based learning, recruiting, development, and career management.

Additional Information

How To Take A Pragmatic (and winning) Approach To Skills

The Rise of the Superworker: Delivering On The Promise Of AI

AI in HR: Certificate Program in The Josh Bersin Academy

Galileo Professional, The Essential AI Assistant for Everything HR

276 حلقات

#Tech #Business #Josh Bersin #MBA #HR Tech

How Booz Allen Creates Validated Skills With Scale And Precision

The Josh Bersin Company

26 subscribers

published منذ عام واحد

M4A•منزل الحلقة

Jim Hemgen, Director of Talent Development at Booz Allen Hamilton, talks with Kathi Enderes about how the company creates validated skills across hundreds of domains, including AI.

Additional Information

How To Take A Pragmatic (and winning) Approach To Skills

The Rise of the Superworker: Delivering On The Promise Of AI

AI in HR: Certificate Program in The Josh Bersin Academy

Galileo Professional, The Essential AI Assistant for Everything HR

276 حلقات

#Tech #Business #Josh Bersin #MBA #HR Tech

كل الحلقات

1
AI Transformation From The Frontlines: Lessons Learned, Why Employees Are Worried 20:40

منذ 4 أيام20:40

20:40

This week I summarize some of the hard-hitting AI transformation and productivity stories we’re hearing from clients, and I explain the various ways to approach these topics. I also discuss the surprising pushback on DEI and how workforce fear and stress has risen in our companies. All this leads to a new and important new role for HR leaders: driving and leading the push toward productivity and automation throughout the company. And finally I try to give you some perspective on the Elon Musk DOGE work going on in Washington and how this impacts our business strategies. Additional Information Busting Bureaucracy: Are Layoffs The Only Way To Go? New Research: Secrets Of The High Performing CHRO Despite Political Firestorm, Diversity Investments Are Alive And Well The Rise Of The Superworker: Delivering On The Promise of AI Edelman Trust Barometer 2025 Resources For You The Organization Design SuperClass (Josh Bersin Academy certificate program) Elevating Equity: Comprehensive Certificate Program in The Josh Bersin Academy Get Galileo®, The Essential AI Assistant For Everything HR…

1
AI Arrives In Corporate Learning: Welcome to Arist 18:06

منذ 9 أيام18:06

18:06

This week I interview CEO of Arist Michael Ioffe, one of the most innovative entrepreneurs I’ve met. Michael and his team have built an astounding message-based learning platform that uses AI to build content, distribute content, and even do needs analysis. For those of you who are L&D or learning geeks, you really need to listen to this podcast. Arist was developed for “learning in the war zone,” and that’s pretty much what business is like. Additional Information Experience Arist: HR Predictions and Imperatives for 2025 (Josh Bersin Academy – Free) Autonomous Corporate Learning Platforms: Arriving Now, Powered by AI The Rise of the Superworker: Delivering On The Promise Of AI…

1
Don't Blame The Workers. Let's Be Honest About Productivity and Bureaucracy 20:59

منذ 12 يومًا20:59

20:59

This week I share perspectives on the huge theme of “taking a chainsaw to bureaucracy” and improving productivity. Is it fair to “ Blame the Workers ” for the bureaucracy we face? There is a growing trend toward strategic layoffs and workforce redeployment around AI, and this is just the beginning. But rather than blaming the workers for the problem, I suggest the problem starts at the top. When leaders over-hire, fail to clarify goals, and under-invest in strong leadership alignment, bureaucracy grows as a result. Along our new theme of “Creating the Superworker Organization,” I try to explain a new way of thinking about this challenge, and push for CEOs and CHROs to take responsibility. Additional Information The Rise of the Superworker: Delivering On The Promise Of AI New Research: Secrets Of The High Performing CHRO The Road To AI-Driven Productivity: Four Stages of Transformation…

1
CHRO Insights: Arne-Christian Van Der Tang, HR Leader at TomTom 19:06

منذ 15 يومًا19:06

19:06

“The moment your HR organization can be ‘replicated’ into another company, you’ve failed as a CHRO.” In this podcast Arne-Christian explains why the CHRO is no longer an HR leader, but now a business transformation executive. Arne-Christian describes his career path to becoming a CHRO, identifies the key behaviors and characteristics that helped him become a high-performing CHRO, and discusses the evolving role of the CHRO and how it can shape the journey to Systemic HR®. He also provides actionable guidance for rising HR leaders, current CHROs, and CEOs to create business impact. If you’re a senior HR leader and would like to join our podcast, please reach out to us. Additional Information Why Is It So Hard To Be A Chief HR Officer (CHRO)? New Research: Secrets Of The High Performing CHRO CHRO Insights Research Report CHRO Insights Benchmarking Survey CHRO Insights Video ( Youtube )…

1
Jamie Dimon's Town Hall And What It Means (And Is Elon Musk Right?) 20:33

منذ 19 يومًا20:33

20:33

In this podcast I want to talk about Jamie Dimon’s recent town-hall at JP Morgan Chase . He describes his frustration with remote work, bureaucracy, and lack of productivity in vivid language. As you’ll hear from my comments, I have 100% sympathy for his feelings, but the answer is not as simple as forcing people into the office or laying off 10% of the workforce. Stay tuned I promise you’ll learn something. This is a problem in job design, culture, middle management roles, and overly complex job architecture. And we’re witnessing this precise situation with layoffs at Salesforce, Workday, Meta, and other fast-growing companies. Additional Information New Research: Secrets Of The High Performing CHRO Understanding Organization Design AI in HR: Certificate Program in The Josh Bersin Academy Galileo Professional, The Essential AI Assistant for Everything HR…

1
Secrets Of The High-Performing CHRO: It's Harder Than It Looks 20:50

منذ 22 يومًا20:50

20:50

In this week’s podcast I introduce our new research on the important and fast-changing role of CHRO, or Chief People Officer. Over the last decade this role has exploded in scope and importance, leaving many CEOs and CHROs working to keep up. After a year of research studying the career history and performance of more than 20,000 senior HR leaders, I explain how the role has changed and share our new research on the backgrounds, experiences, and capabilities of the world’s leading Chief HR Officers. If you’re a senior HR leader, please join our benchmarking survey to learn more. Additional Information New Research Unlocks Secrets Of The High Performing CHRO (article) CHRO Insights Research Report CHRO Insights Benchmarking Survey CHRO Insights Video ( Youtube )…

1
Welcome to Enterprise AI: Multi-Functional Agents Change Everything 22:38

منذ 27 يومًا22:38

22:38

This week I discuss the rapid evolution of AI Agents in the Enterprise, and how they’re starting to replace billions of dollars of legacy enterprise software. It won’t happen overnight, but using our four-stage model, companies are rapidly looking at ways to use AI platforms to assist, automate, and integrate business workflows in ways that ERP and HCM systems failed. (PS: this disruption is why Workday and Salesforce just had layoffs.) The four stages are discussed in The Rise of the Superworker . And you can get all the details in Galileo . Additional Information Digital Twins, Digital Employees, And Agents Everywhere The AI Trailblazers! HR Technology Outlook 2025. AI in HR: Certificate Program in The Josh Bersin Academy Galileo Professional, The Essential AI Assistant for Everything HR…

1
Lloyds Banking Group Describes Its $3B Business and Talent Transformation 18:43

منذ 29 يومًا18:43

18:43

Lloyds Banking Group, the largest bank in the UK, is undergoing a £3 Billion business transformation focused on enhancing customer experiences, integrating products and services, and leveraging technology to improve service delivery. Holly Quincey , Chief Talent Officer, describes the company’s accompanying talent transformation, particularly its skills-based hiring strategy. Talent Acquisition: This includes bringing executive hiring and leadership development in-house, saving millions. A program called “Prescient” was developed for the top 340 leaders, incorporating tools like Hogan and Raven assessments, 360 feedback, and external benchmarking to build leadership capabilities and align with future skills needs. Cultural Transformation: Lloyds is shifting from siloed thinking to a more collaborative, customer-obsessed, and growth-oriented culture. This involves fostering a mindset where the bank sees itself as a tech company that does banking, rather than a traditional bank with good technology. Recruitment and Workforce Planning: The recruitment function was remodeled in 2024, with a focus on reducing agency dependency and aligning talent acquisition with strategic workforce planning. This included hiring leaders with experience in campaign hiring and demand planning. Financial and Operational Impact: The transformation has already generated significant financial savings, including £20 million in 2024 alone from in-house initiatives like talent acquisition and leadership development. The organization continues to hire thousands annually while embedding innovation and efficiency across its operations. This WhatWorks interview will give listeners the inspiration to “think big” in your end-to-end talent transformation strategy. Additional Information Leadership Development Insights , Human-Centered Leadership, Certificate Program in The Josh Bersin Academy Why Are Some Companies More Dynamic than Others?…

1
Can Executive Orders Drive Change? Or Do We Think About Change Differently? 17:15

منذ 5 weeks17:15

17:15

Change and transformation is the theme for 2025. 53% of CEOs believe their company will not exist in ten years, with iconic brands like Starbucks, Boeing, Nike, Intel, Southwest, and Target going through turnarounds. And 93% of CEOs believe AI will totally transform their operating model. ( PwC CEO Survey .) At the same time we’re witnessing a massive “change management” push in the US Federal Government, driven by 200+ executive orders and other communications. The big issue i discuss is “will this form of change even work?” Do “Executive Orders” help people understand and embrace mandates for change? While political change is not the right model for business, I want to point out how risky this approach may be. Putting aside political issues themselves, I think we’re about to learn a big lesson on “how to create enduring change.” Yes, sometimes things have to happen fast, but in most cases culture is built over years and individuals must be included in the process. And that goes for AI transformation too, as I discuss in the podcast. If you want to learn more about the topic of change, I encourage you to check out our Josh Bersin Academy program “Change Agility.” And please read my book Irresistible , which is now one of the highest rated business books on Amazon. Additional Information Despite Political Firestorm, Diversity Investments Are Alive And Well The Rise Of The Superworker: Delivering On The Promise of AI Elevating Equity: Certificate Program in The Josh Bersin Academy Get Galileo®, The Essential AI Assistant For Everything HR…

1
How Booz Allen Creates Validated Skills With Scale And Precision 20:26

منذ 5 weeks20:26

20:26

Jim Hemgen , Director of Talent Development at Booz Allen Hamilton, talks with Kathi Enderes about how the company creates validated skills across hundreds of domains, including AI. This success story defines the journey for every company. Using skills validation provided by Workera , and content from Udemy and HackerRank , Booz Allen has created a highly trusted, validated skills process that credentials employees in a trusted and verified manner. And Jim explains how he works with these vendors to put together a powerful, working solution. As you’ll hear, the key to success is engaging managers (and employees) to encourage learning and focus on the most important new skills. Jim also describes how story-telling and rewards contribute to the company’s success in ongoing skills development. Today more than one third of Booz Allen staff have completed validated credentials for their career. Sign up today for our newest course “ Building a Skills Strategy that Works ,” filled with case studies and a step-by-step guide to skills-based learning, recruiting, development, and career management. Additional Information How To Take A Pragmatic (and winning) Approach To Skills The Rise of the Superworker: Delivering On The Promise Of AI AI in HR: Certificate Program in The Josh Bersin Academy Galileo Professional, The Essential AI Assistant for Everything HR…

1
DEI Firestorm and Alarming Decline In Trust Defines Our 2025 Mandate 18:42

منذ 6 weeks18:42

18:42

In this conversation, I discuss the DEI firestorm, the evolution and current state of Diversity, Equity, and Inclusion (DEI) initiatives in the corporate world, the alarming decline in trust towards businesses, and the necessity for companies to reinvent themselves in the face of changing market dynamics and the rise of the ‘super worker’. I also explain how much of our HR research is now clearly playing out in the PwC CEO Survey, which puts a financial picture on much of our HR and workplace research. Takeaways DEI programs have historical roots and are essential for business. The political climate has influenced DEI initiatives significantly. Trust in business has seen a significant decline recently. Many employees feel disillusioned with the American dream. Reinvention is crucial for companies to thrive in the future. Companies that redeploy talent see better financial outcomes. The Edelman Trust Barometer reveals alarming trends in public trust. Diverse and inclusive workplaces lead to better performance. The rise of AI is transforming business operations. Engagement in DEI is a business necessity, not just a social agenda. Important Resources The Rise Of The Superworker: Delivering On The Promise of AI January 28 Predictions Webinar Edelman Trust Barometer 2025 PwC 2025 CEO Survey Get Galileo®, The Essential AI Assistant For Everything HR…

1
How To Become An AI Pacesetter: Superworker Explained 20:43

منذ 7 weeks20:43

20:43

In this podcast I explain the four-stages of AI transformation and detail why and how “AI Pacesetters” will far outperform others in their AI business transformations. The Rise of the Superworker research explains this in more detail. The Rise of the Superworker predictions report is available to all users of Galileo , The Josh Bersin Academy , or Corporate Members . (A Galileo Pro membership is only $39 per month, and JBA membership is $49 per month.) If you want to learn more and follow our ongoing case studies, briefs, and AI tools, download the Rise of the Superworker Overview today. You will be registered for regular updates. And please register for our launch webinar where I will detail this entire story. Chapters 00:00 The Super Worker Effect and AI Transformation 06:54 Re-engineering Work with AI 13:14 Change Management and Training for AI Adoption 17:14 The Future of Work in an AI-Driven World Additional Information Digital Twins, Digital Employees, And Agents Everywhere AI in HR: Certificate Program in The Josh Bersin Academy Galileo Professional, The Essential AI Assistant for Everything HR…

1
The Rise Of The Superworker: Delivering On The Promise of AI 20:39

منذ 7 weeks20:39

20:39

How do you deliver on the promise of AI in your team, your company, and your career? Welcome to The Rise of the Superworker, our new research on the organizational adoption of AI. This research explains how organizations and leaders can redesign work, jobs, and customer experiences to deliver on the promise of AI. And as you’ll hear, job opportunities will expand for everyone. AI is not a technology to eliminate jobs, rather its a platform to empower every role. And the result will be orders of magnitude improvements in revenue, productivity, service, and creativity. Download the Infographic overview here . You can get the detailed report by subscribing to our AI platform Galileo , joining The Josh Bersin Academy , or our joining our Corporate Membership . Additional Information The Rise of the Superworker: In-Depth Article AI in HR: Certificate Program in The Josh Bersin Academy Galileo Professional, The AI Assistant for Everything HR…

1
PayPal Builds New Manager Capabilities with Precision Development 21:20

منذ 8 weeks21:20

21:20

How do you build precision leadership skills at scale? Kendra Goldbas , Global Head of Learning & Development at PayPal, describes the world-class new manager development program at PayPal, MAPS (Managing at PayPal Successfully). During the pandemic PayPal grew rapidly and needed a world-class leadership development program for remote leaders. The MAPS program, which is based on “learn | practice | teach,” builds managerial skills quickly. The program starts with a 6-week cohort based learning experience covering technical and leadership topics, and then encourages leaders to focus on a six-month precision development journey. By encouraging leaders to focus on “one major skill,” the company creates a high level of accountability and continuous growth. The company uses Growthspace’s precision development platform to personalize leadership skills across the entire company. Additional Information The Surprising Facts About Leadership Development , Human-Centered Leadership , Why Are Some Companies More Dynamic Than Others? Leading with impact: How PayPal is shaping its new managers with Growthspace…

1
Welcome to HR in 2025: The Five Big Challenges Ahead 21:39

منذ 9 weeks21:39

21:39

Welcome to 2025, where I discuss the five big challenges ahead. These include (1) economic uncertainties, bifurcated labor market, (2) the impact of AI on the workforce and the Rise of Superworkers, (3) the new “soup” of issues in employee experience, which lands in HR’s lap, (4) the changing nature of leadership and leadership development, and (5) the urgent need to HR transformation from the inside out. Every CEO, CHRO, and individual HR professional is going to deal with these five challenges, and I hope this roadmap helps you prioritize your time in the year ahead. Remember that Galileo , The Josh Bersin Academy , and our corporate membership services are here to help! Additional Resources A Tumultuous Year Behind: A Challenging, Important 2025 (the 2025 article in detail) Introducing The AI Trailblazers! HR Technology Outlook 2025. AI in HR: Certificate Program in The Josh Bersin Academy Introducing Systemic HR® The Road to AI-Powered Productivity: Four Stages of Transformation Galileo Professional, The AI Assistant for Everything HR Systemic HR and Galileo are registered trademarks of The Josh Bersin Company.…

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