Drama Queens Dethroned # 204

The Good to Know Podcast - for Business and Leadership

No office can be 100% drama- free. Learn how to dethrone the drama queen in your organization today!

0:13 Introductions

1:38 Drama queens defined

3:02 Why managers may not recognize drama queens during the hiring process

5:04 Understanding and disarming overly dramatic behavior

6:52 Creating a culture of awareness; identifying different types of drama queens

9:13 The most dangerous type of drama queen and their effect on productivity

10:48 Leadership initiatives for confronting gossip and dramatic behavior

12:25 How an environment of open communication can get to the root of the problem

15:07 Challenges managers need to overcome in order to effectively defuse drama queens

17:23 Strategies for intervening during episodes of dramatic behavior