How To Install Packages Of Care Without Feeling Salesy

The Go-To Physio

In this episode of the GoToPhysio podcast, Dave O'Sullivan discusses the implementation of packages of care in a clinical setting without feeling salesy. He emphasizes the importance of understanding patient value outcomes, empowering patients to co-create their care plans, and ensuring that every session has a clear plan. The conversation highlights the need for clinicians to build trust with patients and the efficiency that packages of care can bring to a healthcare business.

Takeaways

• Packages of care can improve efficiency in clinics.

• Understanding patient value outcomes is crucial.

• Patients should co-create their treatment plans.

• Every session should have a clear plan and milestones.

• Trust is built through clear communication and progress.

• Sales scripts can feel uncomfortable and erode culture.

• Packages of care should be positioned as savings for patients.

• Empowering patients leads to better engagement and outcomes.

• The initial assessment is key to successful package implementation.

• Packages help reduce cancellations and improve rebooking rates.

Sound Bites

"If it looks salesy, it probably is salesy."

"99% of patients will turn up anyway."

"There are actual milestones along the way."

Chapters

00:00 Introduction to Packages of Care

02:51 Understanding Patient Value Outcomes

06:05 Empowering Patients in Their Care Plans

08:59 Building Trust and Confidence in Treatment

11:44 The Role of Admin in Package Sales

14:41 Overcoming Mental Blocks and Misconceptions

17:58 Conclusion and Call to Action

19:17 Podcast Outro (audio fixed).mp4

Additional Resources:

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Our Flagship ‘Go To’ Therapist Mentorship Program: ⁠https://thegotophysio.com/mentorship/⁠

Our Clinic Owner Business Mentorship Program: ⁠https://thegotophysio.com/business-mentorship/⁠

Happy Progressing Patients Book: ⁠https://thegotophysio.com/book/⁠

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