EP 15: The Future of Learning & Development with Fiona Young

The Crodie Files Podcast- For Administrative Assistants and Business Support Professionals

Player FM - Internet Radio Done Right

تمت الإضافة منذ قبل two أعوام

المحتوى المقدم من Craig Bryson & Jodie Mears, Craig Bryson, and Jodie Mears. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Craig Bryson & Jodie Mears, Craig Bryson, and Jodie Mears أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.

The Agile Brand with Greg Kihlström®

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#644: AI-augmented human recommendations for retail customers with Noah Zamansky, Stitch Fix 27:12

منذ 4 أيام27:12

التشغيل لاحقا

قوائم

إعجاب

احب

27:12

We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. Question: Do you need to choose between AI and human recommendations as a customer? Why not have both? After all, don’t each have their strengths? AI in the retail experience is all the rage these days, but today I’m talking with someone from a brand that has been incorporating AI-personalized experiences and shopping combined with expert human recommendations for over 14 years, and continues to innovate today. Today we’re going to talk about how AI-based personalization plus human creativity and input makes an amazing customer experience at Stitch Fix. To help me discuss this topic, I’d like to welcome Noah Zamansky, Vice President of Product and Client Experience at Stitch Fix. About Noah Zamansky Noah Zamansky serves as the Vice President of Product and Client Experience at Stitch Fix, where he leads cross-functional teams spanning Product, Design, Engineering, Algorithms, and Platform Development. A seasoned leader, Noah has a proven track record of shaping product vision and strategy, designing exceptional user experiences, and spearheading the launch of new business ventures. Before joining Stitch Fix, Noah held the role of Senior Director of Product Management at eBay, overseeing Fashion and Vertical Experiences. Resources Stitch Fix: https://www.stitchfix.com eTail Palm Springs: https://etailwest.wbresearch.com/ Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

منذ عام واحد 24:29

MP3•منزل الحلقة

Send us a text

This episode is sponsored by Autograph Events - THE experts in providing a complete event management solution – from free global venue finding to full onsite event management. Connect today and ask more about the collaborative promotion for our listeners!
In this episode, Craig Bryson and Jodie Mears are joined by Fiona Young- founder of Carve. Stay tuned till the end as they discuss traditional learning, emerging technologies, and the importance of continuous professional development for administrative assistants.

Listener question
Hi Crodie: I'm feeling overwhelmed by all the new learning technologies out there. How can I decide which ones are worth investing my time in, and how do I approach my boss about getting support for these learning opportunities?

Fiona Young Fiona is the founder of Carve a company that provides live digital courses for executive assistants. From her start as an EA in venture capital to leading learning programs for thousands, Fiona's insights on professional growth and AI are not to be missed.

Connect with Fiona for more information on how she can help you and your organisation and visit her website.

So much value was shared during this episode including:

The shift from traditional to modern learning approaches in admin roles
Exploring the potential of VR and metaverse for future training courses
The role of gamification in enhancing learning and development
The importance of personalized learning and adapting to different learning styles
Leveraging micro-learning and bite-sized content for continuous growth
The impact of learning and development on employee engagement and retention
Strategies for approaching your boss about learning opportunities

We invite you to share your own experiences and strategies through our "Hi Crodie..." initiative. Get involved and send us your questions.

Value Bombs
Jodie Mears: "I think making that connection between my learning and development is important because it really does enhance employee engagement and employee retention".

Fiona Young: "Tech advances will actually mean that we'll move back towards face to face".

Craig Bryson: "At the moment we have the VR, so the hardware is going to be more streamlined because at the moment it's a bit clunky..."

Support the show

Help us stay visible to you by sharing this episode with someone in your circle as well as following and subscribing so you never miss an episode.
Supporters will get a shout-out on social media and in future episodes.
Got questions? Don't hesitate to submit them via our website. Buckle up and join us on this journey of discovery and personal growth.
Follow and contact us on our socials
Website
LinkedIn
Pinterest
X
TikTok

22 حلقات

#Craig Bryson & Jodie Mears #Craig Bryson #Jodie Mears #Assistant #Office Manager #Development #Careers #Business #Personal Development #Executive Support #Personal Assistant #Virtual Assistant #Admin Assistant #Podcasting Education #Self-Improvement #Administrative Assistants #Learn #Organised #Executive Assistants

EP 15: The Future of Learning & Development with Fiona Young

The Crodie Files Podcast- For Administrative Assistants and Business Support Professionals

published منذ عام واحد

MP3•منزل الحلقة

Send us a text

Connect with Fiona for more information on how she can help you and your organisation and visit her website.

So much value was shared during this episode including:

The shift from traditional to modern learning approaches in admin roles
Exploring the potential of VR and metaverse for future training courses
The role of gamification in enhancing learning and development
The importance of personalized learning and adapting to different learning styles
Leveraging micro-learning and bite-sized content for continuous growth
The impact of learning and development on employee engagement and retention
Strategies for approaching your boss about learning opportunities

We invite you to share your own experiences and strategies through our "Hi Crodie..." initiative. Get involved and send us your questions.

Value Bombs
Jodie Mears: "I think making that connection between my learning and development is important because it really does enhance employee engagement and employee retention".

Fiona Young: "Tech advances will actually mean that we'll move back towards face to face".

Craig Bryson: "At the moment we have the VR, so the hardware is going to be more streamlined because at the moment it's a bit clunky..."

Support the show

22 حلقات

كل الحلقات

1
Wellness for the Administrative Professionals with Richard Turner 25:33

منذ 6 weeks25:33

25:33

Send us a text Become our Headline Sponsor! Looking for impactful ways to reach administrative and business support professionals globally? We have exciting sponsorship opportunities available! Get in touch to discuss our affordable and effective packages designed to connect your business with our engaged audience of administrative professionals worldwide. Dive deep into essential wellness strategies that go beyond basic self-care, as Craig Bryson and Jodie Mears explore how administrative professionals can leverage wellness for career growth and organizational impact. Featuring special guest Richard Turner, High Performance Coach and Founder of Employees Health, this episode reframes wellness as a strategic driver for professional success. This episode is essential listening for: ● Administrative professionals seeking to optimize their performance ● EAs and PAs looking to lead wellness initiatives in their organizations ● Business support professionals managing high-pressure roles ● Anyone interested in building sustainable career practices You'll gain: ● Practical strategies for energy management over time management ● Techniques for setting boundaries without guilt ● Insights on building and leading workplace wellness initiatives ● Fresh perspectives on planning inclusive events beyond alcohol-centric networking ● Creating truly inclusive events ● Innovative alternatives to alcohol-focused gatherings Listener question: "Hi Crodie: Some weeks I'm feeling really deflated. I am not sure if it is my own nutrition or just the lows of the job sometimes. What do you guys do to stay energized?" Value Bombs: Craig Bryson [00:02:00] : " We should stop thinking wellness is optional and reframe it as, essential for thriving in high pressured roles." Richard Turner [00:07:00] : "Understanding what it is that you do to be energized... What needs to be in place so that you perform at your best?" Jodie Mears [00:12:00] : "I've leaned into that art of disconnecting... micro breaks work better for me. What works best for you is what matters." Key Chapters : [00:00:00] Introduction to Workplace Wellness [00:06:00] Richard Turner's Expert Insights [00:09:00] Setting Boundaries Without Guilt [00:16:00] Future Trends in Workplace Wellness [00:21:00] Reimagining Workplace Events: Moving Beyond Alcohol-Centric Culture Connect with Richard Turner on LinkedIn for more insights on high performance and wellness strategies. Support the show by sharing this episode with your network and following us to never miss an update. Got questions? Submit them via our website for a chance to be featured in future episodes. Looking ahead : Don't miss our next ep Support the show Help us stay visible to you by sharing this episode with someone in your circle as well as following and subscribing so you never miss an episode. Supporters will get a shout-out on social media and in future episodes. Got questions? Don't hesitate to submit them via our website. Buckle up and join us on this journey of discovery and personal growth. Follow and contact us on our socials Website LinkedIn Pinterest X TikTok…

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Unlocking the Secrets to Becoming a Chief of Staff with Maggie Olson 42:24

منذ 14 weeks42:24

42:24

Send us a text Ready to elevate your career from EA to Chief of Staff? In this bonus episode, we chat with Maggie Olson, founder and CEO of Nova Chief of Staff, to discuss the transition from EA to Chief of Staff roles and provide guidance for administrative professionals seeking career advancement. This episode is essential listening for: ● EAs looking to transition into strategic leadership positions ● Professionals seeking clarity on the Chief of Staff role ● Leaders wanting to understand the distinction between EA and Chief of Staff functions ● Anyone interested in building executive presence and strategic partnerships You'll gain: ● Practical strategies for demonstrating strategic value ● A clear understanding of the Chief of Staff role across different organizations ● Tactics for building relationships with executive teams ● Guidance on developing your professional brand ● Tips for self-advocacy and confidence building Plus, exclusive offer for listeners: $100 off Nova's Chief of Staff certification course with code CRODI100. Listener question: "Hi Crodie: How can I, as an aspiring Chief of Staff, demonstrate and prove I am ready for the role? As a successful EA of 12 years, how can I be noticed and even considered?" YouTube https://youtu.be/AVPIFV6dDvQ?si=sl9LDtJVwwI9D-_O Use code CRODI100 for $100 off your next NOVA course at https://www.novachiefofstaff.com/shop You can contact Maggie at https://www.linkedin.com/company/novachiefofstaff/ https://www.facebook.com/novachiefofstaff https://www.youtube.com/channel/UCC_7Nk0GWw4VdzLtwpIQ0CQ Key Value Bombs with Timestamps: Maggie Olson: [00:10:00] "The folks who are going to make great chiefs of staff are driven, curious, achievement-focused, collaborative." Jodie Mears: [00:40:14] "Are you ready to let go of those traditional EA duties?" Craig Bryson: [00:36:25] "Your actions are very important because people in your industry are watching you." Support the show Help us stay visible to you by sharing this episode with someone in your circle as well as following and subscribing so you never miss an episode. Supporters will get a shout-out on social media and in future episodes. Got questions? Don't hesitate to submit them via our website. Buckle up and join us on this journey of discovery and personal growth. Follow and contact us on our socials Website LinkedIn Pinterest X TikTok…

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Bonus Episode: Mastering Tech, AI, Networks & Communities - Insights from Becky Kaapuni 34:15

منذ 26 weeks34:15

34:15

Send us a text The Crodie Files meet with special guest Becky Kaapuni, Senior EA to the CEO at Salesforce AI and founder of EA Social Club, to share valuable insights for administrative and business support professionals looking to adapt to the fast-paced evolution of their roles. Becky, Craig & Jodie discussed this listener question: Listener question: “Hi Crodie: The pace at which our role is moving is too fast for me to keep up and get on with my day job. Any tips for navigating this, specifically technology? What do I need to know as a bare minimum right now”? This is an episode that will be great to share and tap into at any stage in your career, we discussed: Strategies for managing workload and prioritising tasks Leveraging AI and other technologies to streamline work processes The importance of continuous learning and adapting to new tools Networking strategies for administrative professionals Different approaches to learning and development Career development and growth for Executive Assistants Adapting to change and futureproofing your administrative career Chapters:(if you can find the timestamps) [00:04:00] Prioritising Tasks and Managing Workload [00:07:00] Leveraging AI and Technology in EA Roles [00:19:00] Networking and Knowledge-Sharing Strategies We invite you to share your own experiences and strategies through our "Hi Crodie..." initiative. Get involved and send us your questions. Value Bombs: "We are the CEOs of our own life, and it's our responsibility to make sure that we are living the life that matches our values." - Becky Kaapuni "It's not all about knowing everything. It's about staying curious, being adaptable and willing to learn."- Craig Bryson "Learning and development isn't a one singular course or a destination, Think about who and what's around you already- lean into that." - Jodie Mears YouTube Link: https://youtu.be/SuuJVjj--UM Support the show Help us stay visible to you by sharing this episode with someone in your circle as well as following and subscribing so you never miss an episode. Supporters will get a shout-out on social media and in future episodes. Got questions? Don't hesitate to submit them via our website. Buckle up and join us on this journey of discovery and personal growth. Follow and contact us on our socials Website LinkedIn Pinterest X TikTok…

1
EP 15: The Future of Learning & Development with Fiona Young 24:29

منذ 34 weeks24:29

24:29

Send us a text This episode is sponsored by Autograph Events - THE experts in providing a complete event management solution – from free global venue finding to full onsite event management. Connect today and ask more about the collaborative promotion for our listeners! In this episode, Craig Bryson and Jodie Mears are joined by Fiona Young - founder of Carve. Stay tuned till the end as they discuss traditional learning, emerging technologies, and the importance of continuous professional development for administrative assistants. Listener question Hi Crodie: I'm feeling overwhelmed by all the new learning technologies out there. How can I decide which ones are worth investing my time in, and how do I approach my boss about getting support for these learning opportunities? Fiona Young Fiona is the founder of Carve a company that provides live digital courses for executive assistants. From her start as an EA in venture capital to leading learning programs for thousands, Fiona's insights on professional growth and AI are not to be missed. Connect with Fiona for more information on how she can help you and your organisation and visit her website . So much value was shared during this episode including: The shift from traditional to modern learning approaches in admin roles Exploring the potential of VR and metaverse for future training courses The role of gamification in enhancing learning and development The importance of personalized learning and adapting to different learning styles Leveraging micro-learning and bite-sized content for continuous growth The impact of learning and development on employee engagement and retention Strategies for approaching your boss about learning opportunities We invite you to share your own experiences and strategies through our "Hi Crodie..." initiative. Get involved and send us your questions. Value Bombs Jodie Mears: " I think making that connection between my learning and development is important because it really does enhance employee engagement and employee retention". Fiona Young: "Tech advances will actually mean that we'll move back towards face to face". Craig Bryson: "At the moment we have the VR, so the hardware is going to be more streamlined because at the moment it's a bit clunky..." Support the show Help us stay visible to you by sharing this episode with someone in your circle as well as following and subscribing so you never miss an episode. Supporters will get a shout-out on social media and in future episodes. Got questions? Don't hesitate to submit them via our website. Buckle up and join us on this journey of discovery and personal growth. Follow and contact us on our socials Website LinkedIn Pinterest X TikTok…

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EP 14:Administrative Assistants: Leveraging Learning for Career Advancement with Vonetta Watson 32:10

منذ 37 weeks32:10

32:10

Send us a text This episode is sponsored by Autograph Events - THE experts in providing a complete event management solution – from free global venue finding to full onsite event management. Connect today and ask more about the collaborative promotion for our listeners! In this insightful episode Craig Bryson and Jodie Mears along with guest contributor Vonetta Watson delve into the crucial topic of how administrative assistants can leverage learning and development opportunities for career growth. Listener question Hi Crodie: I've been in EA for over 30 years now. The technology advances have been epic over this time. What advice would you give to someone just starting out? For example, what should they focus on? Thanks. Vonetta Watson, a seasoned Microsoft certified trainer and technology strategist, shares her expertise and helps to unpack this great timeless question. Connect with Vonetta for more information on how she can help you and your organisation https://www.techgemtech.com/ So much value was shared during this episode including: Identifying career goals and aligning learning for professional growth Cultivating a continuous learning mindset to break out of career stagnation Mastering technology adaptability is a necessity for modern assistants Developing both hard and soft skills for holistic professional development Implementing the AAA approach (Adapt, Adopt, Advance) to technology empowerment Evaluating and enhancing your digital toolbox to keep pace with advancing technology We invite you to share your own experiences and strategies through our " Hi Crodie..." initiative get involved and send us your questions. Value Bombs "Maintaining tooling up truly takes shape when you grab hold of the technology while it advances. Move and learn when it shifts." - Vonetta Watson "Align everything with your vision and your goal of where you want to get to and seek out the right training opportunities".- Jodie Mears "You have to look into yourself and find out what do you want. What do you want to learn? Don't just learn things that you're going to forget in a couple of weeks"- Craig Bryson Support the show Help us stay visible to you by sharing this episode with someone in your circle as well as following and subscribing so you never miss an episode. Supporters will get a shout-out on social media and in future episodes. Got questions? Don't hesitate to submit them via our website. Buckle up and join us on this journey of discovery and personal growth. Follow and contact us on our socials Website LinkedIn Pinterest X TikTok…

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Bonus Episode: Confidence Visibility and Growth- Insights from Zoe Hill 19:10

منذ 40 weeks19:10

19:10

Send us a text This episode is sponsored by Autograph Events - THE experts in providing a complete event management solution – from free global venue finding to full onsite event management. Connect today and ask more about the collaborative promotion for our listeners! From Invisible to Invincible- The Crodie Files meet with special guest Zoe Hill former Chief of Staff and founder of Premier Admin Services to share valuable insights for administrative and business support professionals looking to take their careers to the next level. Zoe, Craig & Jodie discussed this listener question: Listener question Hi Crodie: If you could have predicted your career path what one thing would you have done in the early days (course and learning-wise) to make your future role easier or more manageable? So much value through lived experience was shared during this bonus episode including; Networking strategies for administrative professionals Building confidence and overcoming imposter syndrome Essential skills for modern administrative roles Career development and growth for Executive Assistants Adapting to change and futureproofing your administrative career Chapters: 11:40 Professional Growth and Networking Tips 18:22 Sharing Knowledge With Premier Admin Services We invite you to share your own experiences and strategies through our " Hi Crodie..." initiative get involved and send us your questions. Value Bombs "Asking questions and understanding the business is the key to unlocking your value as an administrative professional." - Zoe Hill "Mentorship is the fast track to success. Learn from those who have walked the path before you." - Craig "The modern administrative professional is a strategic partner, not just a support role. Own your value and make your mark." - Jodie Support the show Help us stay visible to you by sharing this episode with someone in your circle as well as following and subscribing so you never miss an episode. Supporters will get a shout-out on social media and in future episodes. Got questions? Don't hesitate to submit them via our website. Buckle up and join us on this journey of discovery and personal growth. Follow and contact us on our socials Website LinkedIn Pinterest X TikTok…

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EP 13 The Power of Personal Branding for Administrative Professionals with David Coslett 28:21

منذ 42 weeks28:21

28:21

Send us a text This episode is sponsored by Autograph Events - THE experts in providing a complete event management solution – from free global venue finding through to full onsite event management. Connect today and ask more about the collaborative promotion for our listeners! In this episode hosts Craig Bryson and Jodie Mears dive into the power of personal branding for administrative professionals. They discuss the importance of assistants developing a strong personal brand, provide guidelines on how to do so effectively and share compelling reasons why it matters for career growth and success. The conversation covers how personal branding reflects your online reputation, helps you stand out and showcase your unique skills, builds credibility and trust, and enables you to connect with others by sharing your authentic experiences. Craig and Jodie also touch on how a well-crafted personal brand can position you as an influencer at work, aid in networking, and give you a competitive edge in the job market. They offer practical tips such as choosing the right social media platform for your goals and audience, sharing valuable content reflecting your distinct voice, and engaging with others' content to inspire your creativity. The episode also features a listener question on where to begin with personal branding, with guest expert David Coslett providing insightful advice on platform selection, authenticity, and delivering value to your target audience. Our listener question "Where should you begin with personal branding"? is expertly answered by David Coslett- Marketing Director of Hello Social Value Bombs "Your personal branding is connecting with others through your lived experience. It adds credibility to the things we share on LinkedIn" - Jodie Mears "If you think and feel it's wrong, do it. It's you that's stopping you. It's what you've been programmed, that it's wrong. If it feels uncomfortable, then it's the right thing to do." - Craig Bryson Support the show Help us stay visible to you by sharing this episode with someone in your circle as well as following and subscribing so you never miss an episode. Supporters will get a shout-out on social media and in future episodes. Got questions? Don't hesitate to submit them via our website. Buckle up and join us on this journey of discovery and personal growth. Follow and contact us on our socials Website LinkedIn Pinterest X TikTok…

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EP12: Mastering Common Administrative Assistant Hurdles: Strategies & Solutions with Abigail Barnes 33:14

منذ 46 weeks33:14

33:14

Send us a text This episode is sponsored by Autograph Events - THE experts in providing a complete event management solution – from free global venue finding through to full onsite event management. Connect today and ask more about the collaborative promotion for our listeners! In this episode, Craig and Jodie discuss five common hurdles that administrative assistants face and provide strategies to overcome them with our expert contributor- Abigail Barnes adding her insightful wisdom to our listener question. You will learn proven strategies for improving communication, organization, tech skills, time management and implementing feedback effectively. From leveraging the right tools and upskilling executives to applying expert techniques like the "TTT" model, this is a masterclass in overcoming common roadblocks and levelling up as a top-performing assistant. Our listener question : Hi Crodie: " I am an EA of 10 years and love my role! I have attended time management courses in the past but cannot seem to implement the tips when I get back to my desk, I have to juggle all of the time which I have learned to do really well - do you have any tips for me to retain knowledge"? Time management expert Abigail Barnes reveals a powerful 3-step process to retain and implement training learnings before returning to your desk. By identifying your "why" for the training, listing key takeaways, mapping them to your challenges, and creating an action plan for the biggest overlap area - you'll turn knowledge into application. This method helps you truly own what you've learned and start sequencing tasks more effectively, rather than constantly juggling. Our expert contributor: Abigail Barnes Abigail Barnes is the founder and CEO of Success by Design Training, an award-winning entrepreneur, author, speaker, and corporate trainer on time management and productive wellbeing. She is a qualified coach and creator of the renowned 888 Formula and host of The Time Management Podcast. Connect with Abigail today and check out her podcast too! Linkedin Website The Time Management Podcast Value Bombs Jodie Mears - "I think assumptions can be made if you don't communicate effectively at the beginning of a professional relationship". Craig Bryson - "I always want feedback, even if it's positive or negative. How am I supposed to develop myself if I don't know what is wrong". Support the show Help us stay visible to you by sharing this episode with someone in your circle as well as following and subscribing so you never miss an episode. Supporters will get a shout-out on social media and in future episodes. Got questions? Don't hesitate to submit them via our website. Buckle up and join us on this journey of discovery and personal growth. Follow and contact us on our socials Website LinkedIn Pinterest X TikTok…

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Bonus Episode: Are courses for a Chief of Staff Role really worth it? with Annie Croner 14:10

منذ 47 weeks14:10

14:10

Send us a text This episode is sponsored by Autograph Events - THE experts in providing a complete event management solution – from free global venue finding through to full onsite event management. Connect today and ask more about the collaborative promotion for our listeners! Learning & Development for a Chief of Staff Role Join us in another bonus episode where we join forces to answer our listener question with the amazing Annie Croner, CEO & Founder of Whole Assistant and EA Trainer & Coach. Annie hosts the Whole Assistant Podcast among many other valuable offerings to the administrative profession. Connect with Annie on LinkedIn HERE and read more about her on our website HERE In this episode, we answer our listener question on the hot topic of inching towards that Chief of Staff role. You will discover that certifications can be more than just a decorative line on your resume/CV, they’re stepping stones for personal and professional growth. Listener question Hi CRODIE: I want to shoot for a CoS position from an EA position of 12 years experience. There are a lot of options out there for L&D courses for CoS - are any of these worthwhile? Is there just 1 that really packs a punch? Do they matter? Do they count? Will they help me get a foot in the door? Please help Craig, Jodie and Annie share thoughts and discuss insights on levelling up your career, whether you're aiming for a Chief of Staff role or want to become a more strategic business partner. Get ready to be empowered and love your role! Annie also breaks down the key ingredients for executive assistants to seamlessly transition into strategic roles, highlighting the value of internal projects and the impact of social proof on your career path. Value Bombs "Do they count? Do chief of staff certifications count? Yes, but only in terms of your professional development. I don't think a chief of staff qualification is going to get you a role." - Annie Croner "I love this role and I have a passion for it. You want to have that drive and that passion to be able to retain that information. " - Craig Bryson "Education is key, personal development, professional development is key. There is not going to be a magic pill for this chief of staff role." - Jodie Mears Check out The Whole Assistant Podcast HERE for more information and inspiration! Support the show Help us stay visible to you by sharing this episode with someone in your circle as well as following and subscribing so you never miss an episode. Supporters will get a shout-out on social media and in future episodes. Got questions? Don't hesitate to submit them via our website. Buckle up and join us on this journey of discovery and personal growth. Follow and contact us on our socials Website LinkedIn Pinterest X TikTok…

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EP11:Navigating Office Protocol for Administrative Assistants with Joan Burge 30:59

منذ 49 weeks30:59

30:59

Send us a text This episode is sponsored by Autograph Events - THE experts in providing a complete event management solution – from free global venue finding through to full onsite event management. Connect today and ask more about the collaborative promotion for our listeners! Are your office conversations hitting the mark or missing the connection? Discover how to bring back the charm of telephone manners in an era where inboxes and instant messaging rule. Craig and Jodie unpack the subtleties of office communication and invite you on a journey to rekindle the personal touch. From the strategic placement of contact details in email signatures to the art of phone introductions, this episode of the Crodie Files is all about mastering the blend of old-school etiquette with new-school tech. Email threads can be a minefield of misunderstood tones. Hear us discuss the power of personalization in email crafting, and take away practical tips to aid your role. But it's not just about what you say it's about how you use your human intelligence (H.I.) to enhance your efficiency and warmth. Lastly, from 'reply all' catastrophes to the nuances of executive boundary setting, Craig and Jodie draw from their vast experiences to offer solidarity and strategies for handling the hurdles. Our listener question : "What certifications are helping assistants progress at the moment? There are so many with Post-nominal initials but what relevance (if any) do they offer and what results have you seen from investing in courses that give you this result"? Our expert contributor: Joan Burge Joan is the pioneer of the administrative training industry and the founder of Office Dynamics International. Joan has created numerous innovative programs and courses that inspire excellence and empower assistants to reach for the stars. She is the host of the Annual Conference for Administrative Excellence and the author of four books for administrative professionals. Connect with Joan Burge and Office Dynamics to explore training options and learn more. Joan's LinkedIn Office Dynamics LinkedIn Free Webinars from Joan Value Bombs Joan Burge - "I love this question about certifications and designations. It's fabulous. So first of all, they are different. A certification does not always come with a professional designation, but a professional designation will include certification". Support the show Help us stay visible to you by sharing this episode with someone in your circle as well as following and subscribing so you never miss an episode. Supporters will get a shout-out on social media and in future episodes. Got questions? Don't hesitate to submit them via our website. Buckle up and join us on this journey of discovery and personal growth. Follow and contact us on our socials Website LinkedIn Pinterest X TikTok…

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Bonus Episode: Personal Branding & Generative AI Tips for Administrative Assistants with Amelia Sordell & Amy Lester 42:56

منذ 51 weeks42:56

42:56

Send us a text This episode is sponsored by Autograph Events - THE experts in providing a complete event management solution – from free global venue finding through to full onsite event management. Connect today and ask more about the collaborative promotion for our listeners! Elevate and Automate | Personal Branding & AI for Assistants Join us for this memorable, interactive episode recorded LIVE at The PA Show London! This was the first time The PA Show had a podcast for administrative professionals exhibiting and delivering a Keynote Session - we are incredibly proud of this one! Have you ever wondered how you can elevate or even get started with your personal branding and why it is necessary for our profession? In this bonus episode also available to watch on YouTube we share personal stories of growth, illustrating how authenticity isn’t just a buzzword, but the currency of personal branding. Our guest speaker, world-class personal branding strategist, LinkedIn's top voice influencer, speaker, advisor & founder at Klowt - the personal branding agency -Amelia Sordell, sheds light and shares top tips to get started for Administrative Assistants. Are you overwhelmed with the THOUSANDS of AI tool options to assist us in our tasks and want to know first-hand from a successful Virtual Assistant how to stay ahead of the game? Our other guest speaker Amy Lester - business owner, executive assistant, VA mentor and coach, shares her top tips and knowledge from a virtual assistant's perspective. Your personal brand is more than a self-promotional tool—it's a magnet for attracting those who will propel you towards your 'North Star'. It's about networking with purpose, giving value without expectation, and the realization that follower counts pale in comparison to genuine connections. We invite you to share your own experiences and strategies through our " Hi Crodie..." initiative get involved and send us your questions. Value Bombs Amelia Sordell - " Personal branding is essentially your reputation at scale, right? Every single one of you has got your roles in the jobs that you're in right now because of your reputation to deliver results for your customers or your employers, right? Your personal brand is simply an elevation of that.". Amy Lester – " Certainly for me, the way that I utilise AI at the moment is in areas that maybe I'm not particularly strong. ". Support the show Help us stay visible to you by sharing this episode with someone in your circle as well as following and subscribing so you never miss an episode. Supporters will get a shout-out on social media and in future episodes. Got questions? Don't hesitate to submit them via our website. Buckle up and join us on this journey of discovery and personal growth. Follow and contact us on our socials Website LinkedIn Pinterest X TikTok…

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Bonus Episode:Find out what we are planning next and our end of year round up 2023 7:49

منذ 1 year7:49

7:49

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EP10:Our secrets on work-life balance without compromising productivity or family time 24:56

منذ 1 year24:56

24:56

Send us a text This episode is sponsored by Autograph Events - THE experts in providing a complete event management solution – from free global venue finding through to full onsite event management. https://www.autograph-events.co.uk Connect today and ask more about the collaborative promotion for our listeners! In this thought-provoking episode, hosts Craig Bryson and Jodie Mears reveal their secrets of achieving that elusive work-life balance, specifically crafted for the everyday heroes – Administrative Assistants. We're laying all cards on the table, discussing the changes in work culture triggered by the pandemic, the shift towards remote work, and the mandatory act of prioritizing health, family, and self-care. What if we told you that you could achieve a work-life balance without compromising productivity or family time? Intriguing, right? Get ready to transform your routine as we address a listener's query on balancing work and personal life, with real, actionable advice based on our own experiences. You've heard of work-life balance, but what about work-life harmony? It's all about communication, self-assessment, and effectively utilizing health awareness programs. We invite you, our listeners, to share your own experiences and strategies through our social media and our "Hi Crodie..." initiative which is your burning thoughts and questions. Keep in mind that every piece of advice is unbiased, and remember that each individual's journey to a harmonious work-life balance is unique. So, get in touch via our LinkedIn page or website, and let’s continue this vital conversation. Value Bombs Jodie Mears - "So, therefore worklife balance, worklife has changed permanently". Craig Bryson – "Putting yourself at the front, instead of putting others before you". Please support us Help us stay visible to you by sharing this episode with someone in your circle as well as following and subscribing so you never miss an episode. Supporters will get a shout-out on social media and in future episodes. Got questions? Don't hesitate to submit them via our website. Follow and contact us on our socials Website LinkedIn Pinterest X TikTok Support the show Help us stay visible to you by sharing this episode with someone in your circle as well as following and subscribing so you never miss an episode. Supporters will get a shout-out on social media and in future episodes. Got questions? Don't hesitate to submit them via our website. Buckle up and join us on this journey of discovery and personal growth. Follow and contact us on our socials Website LinkedIn Pinterest X TikTok…

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EP9:The Administrative Assistant's guide to using new tech. 24:42

منذ 1 year24:42

24:42

Send us a text This episode is sponsored by Autograph Events - THE experts in providing a complete event management solution – from free global venue finding through to full onsite event management. https://www.autograph-events.co.uk Connect today and ask more about the collaborative promotion for our listeners! Ready to supercharge your administrative skills with the latest tech? You're in the right place! We're taking you through the dynamic world of new technology and how it applies to administrative professionals like us. We're talking about the value of lifelong learning and continuous professional development, and how it aids in navigating the ever-changing tech landscape. From our personal experiences with CPD (continuous professional development), we've seen it boost career growth and help us utilize a range of communication tools and apps for improved productivity and collaboration. Stay tuned as we discuss embracing advancements and nurturing an attitude of relentless curiosity. We're also sharing some real-world wisdom on how to handle the inevitable difficult interactions with prickly clients or colleagues - it's all about kindness, understanding, and patience. Listen to our engaging listener question about fostering a positive relationship with a challenging executive assistant; we've got some insightful advice up our sleeves. And we're not shying away from the tough stuff - initiating those hard conversations and setting those much-needed boundaries. It's all part of reaching that desired work-life balance. So lean in, soak up the knowledge, and let's tackle these challenges together! If you have a question for us, send it in via email starting with "Hi Crodie..." to be featured on the show. You can also do this anonymously. Value Bombs Jodie Mears - ‘Network with a VA, ask them the difference between an employed corporate EA and VA’. Craig Bryson – ‘Champion of change, you can be the Champion of change by learning new software, being one step ahead. Support the show Help us stay visible to you by sharing this episode with someone in your circle as well as following and subscribing so you never miss an episode. Supporters will get a shout-out on social media and in future episodes. Got questions? Don't hesitate to submit them via our website. Buckle up and join us on this journey of discovery and personal growth. Follow and contact us on our socials Website LinkedIn Pinterest X TikTok…

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EP8:Is it time to move on? The Administrative Assistant's Guide to Job Searching with Flow Hancox 29:00

منذ 1 year29:00

29:00

Send us a text This episode is sponsored by Autograph Events - THE experts in providing a complete event management solution – from free global venue finding through to full onsite event management. https://www.autograph-events.co.uk Connect today and ask more about the collaborative promotion for our listeners! Ever wondered when the right time might be to call it a day and explore fresh opportunities beyond your current job? You're not alone. We're diving headfirst into a robust discussion on recognizing the right moment to move on and the art of navigating the choppy waters of job searching. We tackle harsh realities like toxic work environments and the importance of empathy and loyalty in the ever-evolving job market. Take a walk with us as we explore the outside world and its opportunities that may seem like a distant horizon to you right now, but could soon be your reality. Our guest for this episode is Flo Hancox, director of Autograph Events who expertly answers our listener question on arranging internal office events. We leave no stone unturned, providing you with tangible tips on researching salaries, and job opportunities. Brave the discomfort of discussing earnings and salaries and learn the importance of feeling at ease with your income. Finally, we share our mantra of 'network, learn, grow’ and how it can set you on a path to career success and provide a glimpse of our next episode discussing administrative assistance and tech. Support the show Help us stay visible to you by sharing this episode with someone in your circle as well as following and subscribing so you never miss an episode. Supporters will get a shout-out on social media and in future episodes. Got questions? Don't hesitate to submit them via our website. Buckle up and join us on this journey of discovery and personal growth. Follow and contact us on our socials Website LinkedIn Pinterest X TikTok…

مرحبًا بك في مشغل أف ام!

يقوم برنامج مشغل أف أم بمسح الويب للحصول على بودكاست عالية الجودة لتستمتع بها الآن. إنه أفضل تطبيق بودكاست ويعمل على أجهزة اندرويد والأيفون والويب. قم بالتسجيل لمزامنة الاشتراكات عبر الأجهزة.