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006 Making Feedback More Useful
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Manage episode 296259534 series 2925199
المحتوى المقدم من Bryan Waldon Pope. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Bryan Waldon Pope أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
Feedback can be useful. When we pre-package our questions and overlay our pre-programmed filters on responses, however, we can end up with skewed results that do not reflect the views of our audience, whether that’s an individual or a group.
Learning how to identify key points in feedback and discover deeper realities by drilling down is key to making feedback more useful--and one of the applications of the BOLD Empathy framework. Our audience feels heard and validated. We obtain more meaningful feedback and insights. Therefore, our actions based on the feedback we’ve received more closely align with our audience’s desired outcome.
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