Beyond "Are You Okay?": Supporting Your Colleagues Mental Health with Pooja Shemar

The Assembly

In this excellent interview, Adam sits down with Pooja Shemar.

Pooja is a senior L&D leader and passionate mental health advocate with over 20 years of experience, including 17 years driving transformation at Microsoft. Fuelled by her own personal journey, Pooja is on a mission to normalise conversations around mental health in the workplace, creating environments where people can truly thrive.

In this powerful and practical episode, Pooja shares her personal story and provides an essential guide to Mental Health First Aid (MHFA). She offers a masterclass in creating psychologically safe spaces, including:

1. What is Mental Health First Aid?: Pooja breaks down the role of an MHFAider – not as a therapist, but as a crucial first point of contact to recognise signs, offer support, and guide colleagues toward professional help.
2. How to Spot an Issue: Learn the simple, observable steps to recognise when a colleague might be struggling, centered around the powerful question: "Are you okay?"
3. A Practical Toolkit for Offering Support: Pooja provides a step-by-step guide on how to help, including how to create a safe space, listen without judgment, show empathy, and encourage without forcing.
4. Starting with Care, Not Assumptions: Discover the importance of framing conversations with concern for the individual, rather than labelling their behaviour or assuming you know what they're going through.
5. How L&D Can Lead the Charge: Pooja outlines actionable ways L&D and HR can champion mental health, from embedding it in onboarding to making it a top-down leadership responsibility.
6. The Power of Language: A crucial reminder to be mindful of casually using terms like "depressed" or "anxious," and the impact this can have on those with lived experience.

Pooja offers a deeply human and actionable framework for anyone looking to build a more supportive and mentally healthy workplace. If you want to learn how to open up the conversation and make a real difference, this is a must-listen-to episode.

Connect with Pooja on LinkedIn: Pooja Mehta Shemar (FLPI)

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