71. Don’t Blink! Cisco on As-A-Service and AI

TECHtonic: Trends in Technology and Services

In this episode, host Thomas Lah, TSIA’s Executive Director, engages in a pivotal conversation with Alexandra Zagury, Global Vice President at Cisco. Together, they explore the intricacies of partner strategies in the as-a-service era, as well as the transformative impact of artificial intelligence on technology business models.

Key highlights include:

• The industry's urgent need for clarity and direction in partner strategies amidst the as-a-service transition. This includes Cisco’s innovative approaches to partner management, ensuring a seamless transition, and fostering success in a service-dominated landscape.

• How AI is redefining tech business models, Cisco's AI implementation journey, the importance of AI in enhancing operational efficiency, customer experiences, and the crucial role of telemetry and data governance in harnessing AI's full potential.

• The implications of AI and as-a-service models on the workforce and corporate culture. How can companies retool and retrain employees to leverage new AI capabilities effectively, and how important is a growth mindset for individuals and organizations?

• Alexandra Zagury’s personal career trajectory, and insights on how it helped mold her unique perspective on the essential skills and adaptive strategies needed to thrive in tech.

For professionals seeking to understand and adapt to the seismic technological shifts transforming the industry, this episode is a can’t miss!