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Is there any way I can Punish a Company that Keeps sending me Bulk SMS?
Manage episode 290553227 series 2786453
المحتوى المقدم من Harry Karanja. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Harry Karanja أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
In today's episode, we discuss if there is a way to punish a company that keeps sending unwanted Bulk SMS. What can someone do, within the law, to stop spammers.
I have been suffering the past six months from a flood of promotional messages on my Safaricom line from what I think is a vernacular radio station. I have never signed up for these messages and do not listen to that station. I have no idea where they got my number from. Most of the messages ask me to join one promotion or the other and send money via paybill. Every time I get such a message, I block it as spam and sometimes use *456# to try to prevent more messages.
However, not all the messages give a way in how to stop the messages, so sometimes I just rely on my Truecaller app to block the messages.
However, despite doing this, I keep getting messages. It seems they just change the shortcode and continue sending messages. I have asked Safaricom for help to identify the person or company sending the messages, but they have been uncooperative and instead told me I have to pay for that information.
I now wish to exact maximum punishment to whoever is facilitating this spam. What can I do?
Research by Barasa Wanjala (barasa@hklaw.co.ke)
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