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Customer Care and Marketing
Manage episode 361501410 series 2856089
Overview:
In today’s episode we are talking about taking care of clients in a different way by listening to them and validating their concerns. Clear communication is so important to our business and yours too, so, today we talk through tough conversations, customer care and esthetician confidence. Also, we answer a listener question about the bevvies and snacks we offer in the spa.
Today We Talk About:
- ASCP Skin School Forum in Phoenix
- Electric Smeg Kettle | Mushroom Coffee
- 4imprint for branded spa items
Links Mentioned:
Where is my steamer from? What’s my favorite esty chair? Shop Spa & Equipment and use code Kasey for 5% off your order HERE
Want me to stock your treatment room this month? Like & comment on the latest @skinandthecitypodcast post to be selected!
Enjoy 5% off Glow skincare with code SATC22
Become a Glow Skincare Member | Join the Private Facebook Group | Follow Us on Pinterest | ASCP Insurance | Follow us on TikTok
Leave us a review HERE & email a screenshot to podcast@glowskincarela.com and our Kim-Tern will be shipping you some goodies
Be sure to follow and tag us on IG! @skinandthecitypodcast and @glowskincarela
Thanks for listening!
162 حلقات
Manage episode 361501410 series 2856089
Overview:
In today’s episode we are talking about taking care of clients in a different way by listening to them and validating their concerns. Clear communication is so important to our business and yours too, so, today we talk through tough conversations, customer care and esthetician confidence. Also, we answer a listener question about the bevvies and snacks we offer in the spa.
Today We Talk About:
- ASCP Skin School Forum in Phoenix
- Electric Smeg Kettle | Mushroom Coffee
- 4imprint for branded spa items
Links Mentioned:
Where is my steamer from? What’s my favorite esty chair? Shop Spa & Equipment and use code Kasey for 5% off your order HERE
Want me to stock your treatment room this month? Like & comment on the latest @skinandthecitypodcast post to be selected!
Enjoy 5% off Glow skincare with code SATC22
Become a Glow Skincare Member | Join the Private Facebook Group | Follow Us on Pinterest | ASCP Insurance | Follow us on TikTok
Leave us a review HERE & email a screenshot to podcast@glowskincarela.com and our Kim-Tern will be shipping you some goodies
Be sure to follow and tag us on IG! @skinandthecitypodcast and @glowskincarela
Thanks for listening!
162 حلقات
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