274: Step Into Their Shoes: Intentional Empathy with Virtual Reality with Vivian Acquah

improve it! Podcast – Professional Development Through Play, Improv & Experiential Learning

Vivian Acquah is paving the way for more inclusive and equitable workplaces.

She’s not just a DEI consultant; she’s a force of nature dedicated to helping leaders like you create cultures where everyone belongs. As the founder of Amplify DEI, Vivian combines innovation, empathy, and practical tools to inspire lasting change. You can connect with her on LinkedIn at the link below and get ready to feel inspired.

In this episode of the improve it! Podcast, Vivian and Erin get real about how to show up for your team and for yourself. They dive into everything from intention setting to the game-changing role of empathy in leadership. Vivian shares her journey of overcoming workplace discrimination—a story that’s both heartbreaking and empowering—and how it fuels her mission to make DEI accessible and actionable.

Erin and Vivian also explore how cutting-edge tools like virtual reality can enhance DEI training, plus practical ways you can foster inclusion right now. This is an episode you don’t want to miss. But first, here are five nuggets of wisdom to take with you.

1. Start with Alignment

Let’s face it: leadership without alignment is like a GPS without a destination. Vivian stressed the importance of knowing your values and setting clear intentions. When your actions match your mission, you’re not just leading—you’re inspiring.

This is your reminder to check in with yourself: Are your actions in sync with your why?

2. Empathy: Your Leadership Superpower

Empathy isn’t fluff—it’s the glue that holds inclusive teams together. Vivian shared how putting yourself in someone else’s shoes builds trust and connection. It’s about listening, validating, and creating space for others to thrive.

If you’re not leaning into empathy, you’re missing the secret sauce of great leadership.

3. Think Outside the Box with Virtual Reality

Imagine walking in someone else’s shoes—literally. Vivian blew my mind with how virtual reality can immerse people in diverse experiences, making DEI concepts hit home on a deeper level.

This isn’t just tech for tech’s sake; it’s a tool to spark real understanding and action.

4. Mistakes Are the Price of Progress

Here’s the truth: you’re going to mess up. And that’s okay. Vivian reminded us that mistakes are opportunities to grow, not reasons to stop. When you create a safe space for open dialogue, you empower your team to tackle tough topics head-on.

Progress, not perfection, is the goal.

5. DEI is Everyone’s Job

DEI isn’t just a box to check or something for HR to handle. It’s a collective responsibility. Vivian’s practical tools—like conversation cards—make it easier to engage your team in meaningful discussions.

The future of DEI is about showing up, staying committed, and adapting as we learn.

Final Thoughts

This episode is packed with tools, tips, and truth bombs to help you lead with more intention and impact. Vivian’s insights remind us that creating inclusive workplaces isn’t just the right thing to do—it’s the smart thing to do. By embracing alignment, empathy, and innovation, you can inspire your team and make real change happen.

If you’re interested in taking one small action right now, you can check out our newest freebie, The Tomorrow Ready Checklist here. Use this checklist to remember who you are, what you stand for, and what you actually want to spend your time doing.

No, You Hang Up First (Let’s Keep Connecting)

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Connect with Vivian Acquah

• Vivian’s LinkedIn
• Vivian’s Amplify DEI Cards. Use promo code AMP2025MK10 for a 10% off discount at checkout.
• Vivian’s website

Connect with Erin Diehl x improve it!

• Erin’s website
• Erin’s Instagram
• Erin’s TikTok
• Erin’s LinkedIn
• improve it!’s website
• improve it!’s Instagram