Understanding VET Student Support – What’s Changing? with Lauren Boon-Hollows

RTO Superhero 🎙️ Empowering RTOs to Thrive!

Join Angela Connell-Richards and Lauren Hollows in this insightful episode of the RTO Superhero Podcast, where they break down the changes to VET Student Support Services under the Revised Standards for RTOs.

With the introduction of Standards 2.3 and 2.4, student support has now been given its own Quality Area, significantly impacting how RTOs must provide and document services. Angela and Lauren discuss:

✅ The shift from Clause 1.7 to a dedicated Quality Area for student support
✅ The impact on RTOs delivering online and RPL courses
✅ Ensuring reasonable access to trainers and assessors—what’s required?
✅ Tracking student progress and well-being throughout their training
✅ Leveraging technology and AI to enhance student support
✅ The role of mental health awareness in trainer and assessor responsibilities
✅ How to incorporate well-being units into training products

With completion rates being a key concern in the VET sector, providing the right support from enrolment to graduation is more critical than ever. Angela and Lauren explore practical strategies to help RTOs comply with these new standards while also enhancing student outcomes.

🚀 Don’t miss this deep dive into one of the most significant changes in the new standards!

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Join host Angela Connell-Richards as she opens each episode with a burst of insight and inspiration. Discover why compliance is your launchpad to success, not a limitation.

Connect with fellow RTO professionals in our free Facebook groups: the RTO Community and RTO Job Board. Visit rtosuperhero.au/groups to join today.

Wrap up with gratitude and guidance. Subscribe, leave a review, and join our community as we continue supporting your compliance journey in vocational education.

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Thank you for tuning in to the RTO Superhero Podcast!

We’re excited to have you join us as we focus on the Revised Standards for RTOs in 2025. Together, we’ll explore key changes, compliance strategies, and actionable insights to help your RTO thrive under the new standards.
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فصول

1. Understanding VET Student Support – What’s Changing? with Lauren Boon-Hollows (00:00:00)

2. Understanding VET Student Support Services (00:00:25)

3. Improving Student Support Services in VET (00:08:31)

4. Support Services in VET Delivery (00:17:56)

5. Enhancing Student Support Services in VET (00:24:09)