Talisha Buttsworth's journey in relationship building

PM Collective - The ART of property management

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Embark on an insightful expedition through the ups and downs of property management with our esteemed guest Talisha Buttsworth, Gladstone Property Manager. Talisha's tale is one of resilience and savvy planning; from her post-high school beginnings to the partnership with her mother at Island Sands Asset Management, every twist and turn offers a lesson in personal and professional growth. Her candid recollections of surviving the industry's downturn and leveraging a bartending gig into a strategic financial stepping stone exemplify the determination required to succeed in this field.
This episode doesn't just chart a career trajectory; it also underscores the importance of self-care and the nuanced craft of intentional BDM. Talisha and I unpack the essential role of rest in maintaining peak performance, and how BDM goes beyond mere salesmanship to cultivating deep-rooted client connections. The mother-daughter dynamic duo at Island Sands Asset Management illustrates the power of teamwork and consistent service quality throughout the property management lifecycle, offering a masterclass in client relationship maintenance and satisfaction.
Nearing the episode's conclusion, we explore the innovative concept of hybrid roles blending BDM and leasing consultant responsibilities, a strategy that enriches the client experience. I also peel back the curtain on creating a compelling online presence, demystifying content strategy with an honest look at the challenges and triumphs of engaging with audiences on social media. As we wrap up, we celebrate the industry's high achievers and tee up the potential for future in-person discussions, fostering a community that's as connected offline as it is online.

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1. Talisha Buttsworth's journey in relationship building (00:00:00)

2. Life as a Property Manager (00:00:27)

3. Importance of Rest and Intentional BDM (00:09:49)

4. BDM Touchpoints and Client Relations (00:15:36)

5. The Value of Hybrid Roles (00:25:59)

6. Property Management Content Creation and Strategy (00:34:05)

7. Industry High Achievers' Podcast Inspire (00:48:39)