#133 - Managing HVAC Growth and Infrastructure in the Summer Heat

Owned and Operated - A Plumbing, Electrical, and HVAC Growth Podcast

July heat got you down? Then you must not work in the HVAC business, because things are hotter than ever for Jack and John, as they talk about trying to keep up with the massive summertime HVAC rush, the stretch of record-breaking home service sales records, and growth all around. But that begs the question: When you’re making summer hay what are the best moves to make in regards to expansion, future plans, and increasing your place in the market? Join Owned and Operated this week as the show breaks down the operational and real estate strategies around growth and how you can prepare to get big, even when the temperatures make you feel like shrinking.
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Episode Hosts: 🎤
John Wilson: @WilsonCompanies on Twitter
Jack Carr: @TheHVACJack on Twitter

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John Wilson, CEO of Wilson Companies
https://www.wilsonplumbingandheating.com
Jack Carr, CEO of Rapid HVAC
https://rapidhvactn.com

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1. Introduction to Owned and Operated (00:00:00)

2. Service Scalers Promo (00:00:22)

3. Catching Up and HVAC Summer Rush (00:00:43)

4. Record-Breaking Sales and Growth (00:03:00)

5. Challenges of Rapid Expansion (00:06:54)

6. Future Plans and Market Expansion (00:12:42)

7. Centralizing Call Center Operations (00:14:25)

8. Challenges of Multi-Location Management (00:14:50)

9. Importance of Training and Development (00:15:03)

10. Scaling Infrastructure and Teams (00:15:52)

11. Financial Considerations for Expansion (00:17:14)

12. Operational Challenges of Moving (00:17:58)

13. Real Estate Strategies for Growth (00:19:22)

14. Impact of Facility on Recruitment and Operations (00:21:38)

15. Reflecting on Past Decisions (00:24:30)

16. Conclusion and Upcoming Events (00:27:32)