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Please Interrupt Me… Not That You Asked
Manage episode 361561375 series 2783797
المحتوى المقدم من Bill Goldstein. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Bill Goldstein أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
Ever notice the unfortunate connection between competition and service? No competition = lousy service. Naturally, it’s all about power. Take a monopoly like the DMV, where the clerks know you have no alternative, and demonstrate it with their tired, bureaucratic concept of service. But there are exceptions. Sometimes we get surprised by wonderful service. We’re uplifted by the right attitude. When it happens, it’ll light you up.
For more content, go to BillGoldstein.com.
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