Getting Systems Right (Online)

Mentors to Executives Worldwide

Another of our “quick” topic discussions whilst waiting for a guest to arrive. This time, as a result of some less than positive customer experiences for Kim, she and Fulyana talk about how you can make a better online customer experience happen and why it needs to be done for your bottom line.

Yes, it should be obvious but given the increase in customer online interactions, are our systems keeping up and do individual modules always work they way we think they are?

Getting Online Systems Right For Your CustomersDownload