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المحتوى المقدم من Eric Girard. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Eric Girard أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
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Lead Like a Pro: Empathy in Management

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Manage episode 425575319 series 3438339
المحتوى المقدم من Eric Girard. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Eric Girard أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.

Today’s episode of Management Development Unlocked features a chapter from Eric’s book, Lead Like a Pro: The Essential Guide for New Managers. In part one of this six-part series, you’ll hear why empathy in the workplace has ROI in multiple arenas. Eric shares some ideas for building and maintaining trust with your team, the five qualities of a good manager, and the qualities of an empathetic person, which is not the same as sympathy. You’ll hear the three kinds of empathy, how they intertwine with psychological safety at work, and ten methods for building cross-cultural communication with your team. Finally, Eric reveals five steps to building empathy within yourself and at your workplace.

In this episode, you’ll hear:

  1. Eric’s passion for management development and why it’s essential in today’s workplace.
  2. What VUCA is (volatility, uncertainty, complexity, and ambiguity) and how it’s impacting team members at work.
  3. Building and maintaining trust with your team.
  4. The five qualities of a good manager.
  5. The differences between managers and leaders.
  6. Why empathy is critical in a management role.
  7. The qualities of an empathetic person and how it differs from sympathy.
  8. Three kinds of empathy: cognitive, emotional, and empathic concern.
  9. Creating psychological safety at work with empathy and trust.
  10. Ten methods for building cross-cultural communication on your team.
  11. How small gestures can create immense loyalty with your team.
  12. The work required to create an empathetic mindset.
  13. Five steps to building empathy within yourself and your workplace.
  14. The ROI you can achieve in an empathetic work environment.

---

Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!

Connect with me on LinkedIn.

Please subscribe and comment!

  continue reading

104 حلقات

Artwork
iconمشاركة
 
Manage episode 425575319 series 3438339
المحتوى المقدم من Eric Girard. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Eric Girard أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.

Today’s episode of Management Development Unlocked features a chapter from Eric’s book, Lead Like a Pro: The Essential Guide for New Managers. In part one of this six-part series, you’ll hear why empathy in the workplace has ROI in multiple arenas. Eric shares some ideas for building and maintaining trust with your team, the five qualities of a good manager, and the qualities of an empathetic person, which is not the same as sympathy. You’ll hear the three kinds of empathy, how they intertwine with psychological safety at work, and ten methods for building cross-cultural communication with your team. Finally, Eric reveals five steps to building empathy within yourself and at your workplace.

In this episode, you’ll hear:

  1. Eric’s passion for management development and why it’s essential in today’s workplace.
  2. What VUCA is (volatility, uncertainty, complexity, and ambiguity) and how it’s impacting team members at work.
  3. Building and maintaining trust with your team.
  4. The five qualities of a good manager.
  5. The differences between managers and leaders.
  6. Why empathy is critical in a management role.
  7. The qualities of an empathetic person and how it differs from sympathy.
  8. Three kinds of empathy: cognitive, emotional, and empathic concern.
  9. Creating psychological safety at work with empathy and trust.
  10. Ten methods for building cross-cultural communication on your team.
  11. How small gestures can create immense loyalty with your team.
  12. The work required to create an empathetic mindset.
  13. Five steps to building empathy within yourself and your workplace.
  14. The ROI you can achieve in an empathetic work environment.

---

Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!

Connect with me on LinkedIn.

Please subscribe and comment!

  continue reading

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