Podcast 70 - Review of 2024

Loyalty Wired

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تمت الإضافة منذ قبل four أعوام

المحتوى المقدم من Loyalty Wired. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Loyalty Wired أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.

This Is Woman's Work with Nicole Kalil

1
QUALIFIED: How Competency Checking and Race Collide at Work with Shari Dunn | 284 33:58

منذ 3 أيام33:58

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33:58

In this episode, we delve into the concept of being "qualified" in the workplace, examining who gets labeled as such, who doesn't, and the underlying reasons. We explore "competency checking"—the practice of scrutinizing individuals' abilities—and how it disproportionately affects underrepresented groups, often going unnoticed or unchallenged. Our discussion aims to redefine qualifications in a fair, equitable, and actionable manner. Our guest, Shari Dunn , is an accomplished journalist, former attorney, news anchor, CEO, university professor, and sought-after speaker. She has been recognized as Executive of the Year and a Woman of Influence, with her work appearing in Fortune Magazine, The Wall Street Journal, Ad Age, and more. Her new book, Qualified: How Competency Checking and Race Collide at Work , unpacks what it truly means to be deserving and capable—and why systemic barriers, not personal deficits, are often the real problem. Her insights challenge the narratives that hold so many of us back and offer practical solutions for building a more equitable future. Together, we can build workplaces and communities that don’t just reflect the world we live in, but the one we want to create. A world where being qualified is about recognizing the talent and potential that’s been overlooked for far too long. It’s not just about getting a seat at the table—it’s about building an entirely new table, one designed with space for all of us. Connect with Our Guest Shari Dunn Website& Book - Qualified: https://thesharidunn.com LI: https://www.linkedin.com/today/author/sharidunn TikTok: https://www.tiktok.com/@thesharidunn Related Podcast Episodes: How To Build Emotionally Mature Leaders with Dr. Christie Smith | 272 Holding It Together: Women As America's Safety Net with Jessica Calarco | 215 How To Defy Expectations with Dr. Sunita Sah | 271 Share the Love: If you found this episode insightful, please share it with a friend, tag us on social media, and leave a review on your favorite podcast platform! 🔗 Subscribe & Review: Apple Podcasts | Spotify | Amazon Music…

منذ عام واحد 24:17

MP3•منزل الحلقة

Our panel of experts review their predictions for the loyalty industry in 2024 and we crown the Loyalty Podcast Prediction Person of the Year.

93 حلقات

#Business #Loyalty

Loyalty Wired

Podcast 70 - Review of 2024

Loyalty Wired

published منذ عام واحد

MP3•منزل الحلقة

Our panel of experts review their predictions for the loyalty industry in 2024 and we crown the Loyalty Podcast Prediction Person of the Year.

93 حلقات

#Business #Loyalty

كل الحلقات

Loyalty Wired

1
Newscast 17 - The Perfect D@mn Loyalty Company 33:17

منذ 6 أيام33:17

33:17

Is Costco the platonic ideal of a customer-centric business model? Join us as we explore the joys of the world's third-largest retailer.

Loyalty Wired

1
Newscast 16 - The Airline Episode 31:09

منذ 20 يومًا31:09

31:09

In which we look at airline loyalty program devaluations from the airline's perspective and ask why airlines are historically such poor communicators.

Loyalty Wired

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Podcast 73 - Market Impact of BA Changes 29:40

منذ 26 يومًا29:40

29:40

2025 kicked off with a loyalty shake-up as British Airways made waves with a major move. In this episode our expert panel dive into the changes, dissecting their impact on the wider market. Joining the discussion are special guests Rob Burgess (Head for Points) and Ben Lipsey (Air France-KLM), bringing insider insights on the expected customer and market response.…

Loyalty Wired

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Newscast 15 - Disney Movie Insiders - the Inside Story 37:25

منذ 5 weeks37:25

37:25

The behind-the-scenes story of the recently shuttered Disney Movie Insiders program, told by the former Disney executives who launched it.

Loyalty Wired

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Newscast 14 - The British Airways Kerfuffle 34:39

منذ 7 weeks34:39

34:39

In which Iain and Rick unpack the British Airways brouhaha, the exodus of Gen Z shoppers from luxury brands, and the Clash of the Retail Titans.

Loyalty Wired

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Podcast 72 - Health and Loyalty 39:24

منذ 8 weeks39:24

39:24

Is getting healthy one of your New Year’s resolutions? In this episode, our expert panel explores how incorporating health and wellbeing features can help brands build deeper emotional connections with their customers. We’re joined by an incredible line up of guests - Ros Netto of Virgin Active, Kylie Howe of WithU and Anya Jones, formerly of AXA Health and now Head of CRM and Loyalty at Eurostar. Tune in today to get your new year off to a healthy start.…

Loyalty Wired

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Podcast 71 - Predictions for 2025 41:40

منذ 11 weeks41:40

41:40

Seven global loyalty experts make their predictions for 2025. Featuring Stuart Melim, Joanne Ward, Pavel Los, Caroline Papadatos, Adam Posner, Rick Ferguson and Iain Pringle.

Loyalty Wired

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Newscast 13 - When Black Friday Comes 36:12

منذ 12 weeks36:12

36:12

In this episode, we dive into the data on Black Friday sales and parse the implications. Plus, we unpack the Spirit Airlines bankruptcy and partner with the International Loyalty Awards.

Loyalty Wired

1
Podcast 70 - Review of 2024 24:17

منذ 13 weeks24:17

24:17

Our panel of experts review their predictions for the loyalty industry in 2024 and we crown the Loyalty Podcast Prediction Person of the Year.

Loyalty Wired

1
Newscast 12 - Choosing a Career in Loyalty 36:51

منذ 14 weeks36:51

36:51

Is loyalty marketing now a legitimate career path? And if so, what are the skills required to succeed? Join our latest Loyalty Round Table. Plus: The Loyalty Launchpad.

Loyalty Wired

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Newscast 11 - The Death of Plastic 35:14

منذ 16 weeks35:14

35:14

In this episode, we look at the eventual demise of the physical payment cards and the implications for issuer loyalty. Plus, Email personalization and Loyalty Gripes.

Loyalty Wired

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Podcast 69 - Practical AI, how to get started. 36:03

منذ 17 weeks36:03

36:03

In this podcast we explore how loyalty professionals can get started using AI at work. To helps us with this I am joined by David Rose of Papa Johns and Ed Child of Costa Coffee who have studied the subject and offer real practical advice for how we can all start using AI to make our lives easier and more productive.…

Loyalty Wired

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Newscast 10 - Is Fashion Loyalty Having a Moment? 33:56

منذ 18 weeks33:56

33:56

A veritable grab bag of loyalty goodness with a look at fashion loyalty, TikTok Shop, and Virgin Atlantic’s move to dynamic reward pricing.

Loyalty Wired

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Newscast 9: Will the Airlines Kill Their Golden Goose? 32:39

منذ 20 weeks32:39

32:39

Airlines facing unprecedented pressure from shareholders, finance teams, disgruntled members, and the government have devalued their loyalty programs. If this trend happens, will the entire airline loyalty ecosystem collapse?

Loyalty Wired

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Podcast 68 - The Case For Loyalty 38:12

منذ 21 weeks38:12

38:12

In response to the closure of several high profile loyalty programs and criticism from authors like Byron Sharp, we explore the case for loyalty backed with evidence. With special guests, Tom Hill, Jessie Stuart, Dicken Doe and Phil Gunter.

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