#387: Loyalty360 Loyalty Live | Jonathan Silver, Engage People

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Engage People is a technology innovation company with a vision to bring technology to the forefront to enable a better customer experience. The company seeks to leverage today’s technologies to drive improved outcomes for brands while elevating loyalty programs and the member experience.
Jonathan Silver, CEO of Engage People, has worked in the industry for over 36 years. He began his career with Maritz Canada—now Bond—before holding various senior positions in the loyalty sector. Nearly 16 years ago, Silver co-founded the precursor to Engage People before rebranding the company in 2015. Today, his role at Engage People focuses on strategy and sales.
Mark Johnson, CEO of Loyalty360, spoke with Silver about “paying with points” technology, the uChoose Rewards® program managed with partner Fiserv, and making the offer-redemption experience seamless for customers.

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1. #387: Loyalty360 Loyalty Live | Jonathan Silver, Engage People (00:00:00)

2. Enhancing Loyalty With Pay With Points (00:00:04)

3. Next-Generation Customer Loyalty Strategies (00:12:38)

4. Catch Up on Loyalty Live (00:22:20)