Episode 30: Diffusing the Pressure Tunnel

Kelli Confidential: Negotiation Essentials Empowering Extraordinary Women

Sometimes the trickiest negotiations aren’t in the boardroom; they’re in everyday life. And working through these can provide for great learning and reflection on how to apply these same principles in business.

On today’s show we’re talking about diffusing an escalation. Specifically, how to bring down the temperature to enable sensible decision making and rational thought. And we're focusing on one of the most overlooked tools available. One that works wonders on everyday conflict. Want to know more? Let's jump in!
Citations and Resources: ✨✨
Wilks, Kelli (www.springcpo.com). Mindstorming Deal Tradeables: A Leader’s Guide. 2023. Available here 👆 👆

Cavanaugh, Brian. “Preventing and Responding to Student Escalation: Combining De-Escalation Strategies and Function-Based Support”. University of Maine, Farmington. Online. 2016. https://files.eric.ed.gov/fulltext/EJ1129816.pdf

Kevin Bennett PhD and Rick Hanson, PhD. “7 Rules for De-escalating Conflicts”. Psychology Today. Online Periodical. 18 May 2023. https://www.psychologytoday.com/us/blog/modern-minds/202305/7-rules-for-de-escalating-conflicts

Overton, Amy R. and Ann C. Lowry. “Conflict Management: Difficult Conversations with Difficult People”. National Library of Medicine. Online. December 2016 https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3835442/
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