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المحتوى المقدم من Daniel André Secq. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Daniel André Secq أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
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Episode 6: Rob Chesnut on integrity and the ethical revolution

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Manage episode 348343519 series 3406281
المحتوى المقدم من Daniel André Secq. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Daniel André Secq أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.

Thank you for listening to Inspiring Legal.

Full episode transcript:

[00:00 - 00:09]: Welcome to Inspiring Legal, the podcast for in-house legal.
[00:10 - 00:16]: Get insights, learn from peers, life lessons from some of the most influential GCs.
[00:16 - 00:19]: If it's related to in-house legal, we cover it.
[00:19 - 00:30]: For more inspiration, go to openli.com slash community.
[00:32 - 00:35]: So welcome back to Inspiring Legal.
[00:35 - 00:39]: Today, I am joined once again by Rob.
[00:39 - 00:47]: Rob has an inspiring background, former GC and Chief Ethics Officer at Airbnb,
[00:47 - 00:51]: author to the bestseller book, Intentional Integrity,
[00:51 - 00:55]: how smart companies can lead an ethical revolution.
[00:56 - 00:59]: He also has a background from trust and safety in eBay.
[00:59 - 01:03]: And today he's joining us to talk about integrity
[01:03 - 01:09]: and how we in the legal community can inspire each other
[01:09 - 01:18]: to create companies that stand out and help us all create a better online environment.
[01:18 - 01:20]: So welcome, Rob.
[01:21 - 01:22]: Thanks for having me, Stine.
[01:23 - 01:28]: Rob, maybe for the listeners out there that don't know about you,
[01:28 - 01:31]: tell them a little bit about your background
[01:31 - 01:37]: and maybe also how you came about writing a book that became a bestseller.
[01:37 - 01:41]: Well, by way of background, I was a federal prosecutor early in my career.
[01:41 - 01:47]: I moved over to eBay in the early days of eBay back in 1999.
[01:47 - 01:53]: And after eBay, I became the general counsel of a company called Chegg
[01:53 - 01:58]: and then later general counsel and chief ethics officer at Airbnb.
[01:58 - 02:04]: You know, the journey to writing a book, it was not an intentional one.
[02:04 - 02:07]: I never thought I'd be an author.
[02:07 - 02:12]: But, you know, while at Airbnb, I really noticed that the world was changing.
[02:12 - 02:17]: In that, you know, when I was growing up,
[02:17 - 02:21]: companies were expected to do one thing, and that was make money.
[02:21 - 02:23]: You know, that's what a company did.
[02:23 - 02:27]: They were supposed to focus on just shareholders.
[02:27 - 02:31]: And exactly how it got done wasn't as important.
[02:31 - 02:34]: You know, if there was bad behavior by leaders,
[02:34 - 02:37]: you know, that tended to get swept under the rug.
[02:37 - 02:40]: It wasn't talked about.
[02:40 - 02:44]: You know, if the company had a little money left over and had a good year,
[02:44 - 02:48]: maybe they would make a nice little donation, and that was integrity.
[02:48 - 02:56]: But I noticed that the world has changed,
[02:56 - 02:58]: and I think the Internet has a lot to do with this.
[02:58 - 03:00]: The world has become a lot more connected,
[03:00 - 03:03]: and there's a lot more transparency.
[03:03 - 03:09]: And with this connectedness and transparency has come increased expectations on companies.
[03:09 - 03:12]: It's not good enough now for a company just to make money.
[03:12 - 03:15]: People expect that, but they want more.
[03:15 - 03:20]: They want a company that is also going to act responsibly in the world
[03:20 - 03:23]: and actually solve some of the world's biggest problems.
[03:23 - 03:28]: I think, you know, many of us are discouraged with government's ability to solve them,
[03:28 - 03:31]: and we are increasingly looking at companies to solve these problems.
[03:31 - 03:36]: And, you know, there's pressure on companies from all directions here.
[03:36 - 03:38]: Employees.
[03:38 - 03:40]: Look, employees today want more than a paycheck, Stine.
[03:40 - 03:45]: They want to be part of something aligned with their own values.
[03:45 - 03:48]: They want to be working for something that they believe is good and right,
[03:48 - 03:55]: and they are increasingly putting pressure on their employer to behave responsibly.
[03:55 - 04:03]: And if they see something they don't like, you know, in the old days they wouldn't say anything.
[04:03 - 04:07]: Today what happens is they tweet about it.
[04:07 - 04:12]: They post blog posts about it, right, like Susan Fowler did with Uber,
[04:12 - 04:16]: did her famous blog post that really turned that company upside down.
[04:16 - 04:19]: They go on Glassdoor and discuss it.
[04:19 - 04:22]: They may not only leave, they may leave noisily.
[04:22 - 04:30]: They may leave copying documents and taking documents to the government and turning in their old company.
[04:30 - 04:34]: And it's not just employees that are putting pressure on companies to behave well.
[04:34 - 04:36]: It is customers.
[04:36 - 04:39]: We live in an age of conscious consumerism.
[04:39 - 04:46]: That is, consumers want to do business with companies that have values aligned with their own.
[04:46 - 04:50]: So companies are increasingly under pressure to care about things like the environment,
[04:50 - 04:52]: as their customers do.
[04:52 - 05:01]: If the company can align its purpose and its values with its employees, it can be really powerful.
[05:01 - 05:07]: Studies, there's a Harvard Business Review study that just came out that showed that when there's an alignment
[05:07 - 05:14]: between the values of employees and the values of a company, productivity is significantly higher.
[05:14 - 05:17]: Employee retention is up.
[05:17 - 05:22]: And even diversity and inclusion goes up.
[05:22 - 05:26]: There is a misalignment, where, by the way, you may find in a company like Twitter,
[05:26 - 05:31]: where there's a significant change in the stated purpose of the company.
[05:31 - 05:36]: That bodes poorly for the performance of the company going forward.
[05:36 - 05:44]: Consumers, if they feel aligned with the company, they'll become ambassadors supporting a company.
[05:44 - 05:54]: Government, as well as raising the stakes on companies, to push them and pressure them into behaving with integrity,
[05:54 - 05:58]: to think about stakeholders beyond just shareholders.
[05:58 - 06:06]: And we noticed all of this happening while I was at Airbnb, and I went to talk to our founder, Brian Chesky.
[06:06 - 06:11]: And we talked about things like sexual harassment in the workplace and things that were going on at Uber
[06:11 - 06:13]: and other large tech companies.
[06:13 - 06:18]: And we came to the fundamental question, how do you drive integrity into the culture of a company?
[06:18 - 06:20]: How do you do it?
[06:20 - 06:28]: We both agreed that it was important and that it would actually help the business as well as be the right thing to do.
[06:28 - 06:34]: But we weren't quite sure how to do it, but Brian, in his very Brian way, looked at me and said, go big.
[06:34 - 06:42]: And we went out and we created an integrity program, where we openli talked about the importance of doing the right thing
[06:42 - 06:45]: and what the right thing meant at Airbnb.
[06:45 - 06:50]: And what surprised me, Stine, was how the employees reacted to it.
[06:50 - 06:52]: They loved it.
[06:52 - 07:00]: It meant a lot to them to be working at a place that genuinely cared about doing the right thing and talked about it openli.
[07:00 - 07:07]: And the program became really successful, and employees talked about it, were inspired by it.
[07:07 - 07:09]: It became really part of the culture of the company.
[07:09 - 07:11]: And that's when my wife got involved.
[07:11 - 07:16]: My wife, early in her career, had been in the publishing industry.
[07:16 - 07:20]: And so she said, well, Rob, you've got to write a book about this.
[07:20 - 07:22]: I'm like, I can't write a book.
[07:22 - 07:23]: I'm not going to.
[07:23 - 07:24]: I...

  continue reading

28 حلقات

Artwork
iconمشاركة
 
Manage episode 348343519 series 3406281
المحتوى المقدم من Daniel André Secq. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Daniel André Secq أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.

Thank you for listening to Inspiring Legal.

Full episode transcript:

[00:00 - 00:09]: Welcome to Inspiring Legal, the podcast for in-house legal.
[00:10 - 00:16]: Get insights, learn from peers, life lessons from some of the most influential GCs.
[00:16 - 00:19]: If it's related to in-house legal, we cover it.
[00:19 - 00:30]: For more inspiration, go to openli.com slash community.
[00:32 - 00:35]: So welcome back to Inspiring Legal.
[00:35 - 00:39]: Today, I am joined once again by Rob.
[00:39 - 00:47]: Rob has an inspiring background, former GC and Chief Ethics Officer at Airbnb,
[00:47 - 00:51]: author to the bestseller book, Intentional Integrity,
[00:51 - 00:55]: how smart companies can lead an ethical revolution.
[00:56 - 00:59]: He also has a background from trust and safety in eBay.
[00:59 - 01:03]: And today he's joining us to talk about integrity
[01:03 - 01:09]: and how we in the legal community can inspire each other
[01:09 - 01:18]: to create companies that stand out and help us all create a better online environment.
[01:18 - 01:20]: So welcome, Rob.
[01:21 - 01:22]: Thanks for having me, Stine.
[01:23 - 01:28]: Rob, maybe for the listeners out there that don't know about you,
[01:28 - 01:31]: tell them a little bit about your background
[01:31 - 01:37]: and maybe also how you came about writing a book that became a bestseller.
[01:37 - 01:41]: Well, by way of background, I was a federal prosecutor early in my career.
[01:41 - 01:47]: I moved over to eBay in the early days of eBay back in 1999.
[01:47 - 01:53]: And after eBay, I became the general counsel of a company called Chegg
[01:53 - 01:58]: and then later general counsel and chief ethics officer at Airbnb.
[01:58 - 02:04]: You know, the journey to writing a book, it was not an intentional one.
[02:04 - 02:07]: I never thought I'd be an author.
[02:07 - 02:12]: But, you know, while at Airbnb, I really noticed that the world was changing.
[02:12 - 02:17]: In that, you know, when I was growing up,
[02:17 - 02:21]: companies were expected to do one thing, and that was make money.
[02:21 - 02:23]: You know, that's what a company did.
[02:23 - 02:27]: They were supposed to focus on just shareholders.
[02:27 - 02:31]: And exactly how it got done wasn't as important.
[02:31 - 02:34]: You know, if there was bad behavior by leaders,
[02:34 - 02:37]: you know, that tended to get swept under the rug.
[02:37 - 02:40]: It wasn't talked about.
[02:40 - 02:44]: You know, if the company had a little money left over and had a good year,
[02:44 - 02:48]: maybe they would make a nice little donation, and that was integrity.
[02:48 - 02:56]: But I noticed that the world has changed,
[02:56 - 02:58]: and I think the Internet has a lot to do with this.
[02:58 - 03:00]: The world has become a lot more connected,
[03:00 - 03:03]: and there's a lot more transparency.
[03:03 - 03:09]: And with this connectedness and transparency has come increased expectations on companies.
[03:09 - 03:12]: It's not good enough now for a company just to make money.
[03:12 - 03:15]: People expect that, but they want more.
[03:15 - 03:20]: They want a company that is also going to act responsibly in the world
[03:20 - 03:23]: and actually solve some of the world's biggest problems.
[03:23 - 03:28]: I think, you know, many of us are discouraged with government's ability to solve them,
[03:28 - 03:31]: and we are increasingly looking at companies to solve these problems.
[03:31 - 03:36]: And, you know, there's pressure on companies from all directions here.
[03:36 - 03:38]: Employees.
[03:38 - 03:40]: Look, employees today want more than a paycheck, Stine.
[03:40 - 03:45]: They want to be part of something aligned with their own values.
[03:45 - 03:48]: They want to be working for something that they believe is good and right,
[03:48 - 03:55]: and they are increasingly putting pressure on their employer to behave responsibly.
[03:55 - 04:03]: And if they see something they don't like, you know, in the old days they wouldn't say anything.
[04:03 - 04:07]: Today what happens is they tweet about it.
[04:07 - 04:12]: They post blog posts about it, right, like Susan Fowler did with Uber,
[04:12 - 04:16]: did her famous blog post that really turned that company upside down.
[04:16 - 04:19]: They go on Glassdoor and discuss it.
[04:19 - 04:22]: They may not only leave, they may leave noisily.
[04:22 - 04:30]: They may leave copying documents and taking documents to the government and turning in their old company.
[04:30 - 04:34]: And it's not just employees that are putting pressure on companies to behave well.
[04:34 - 04:36]: It is customers.
[04:36 - 04:39]: We live in an age of conscious consumerism.
[04:39 - 04:46]: That is, consumers want to do business with companies that have values aligned with their own.
[04:46 - 04:50]: So companies are increasingly under pressure to care about things like the environment,
[04:50 - 04:52]: as their customers do.
[04:52 - 05:01]: If the company can align its purpose and its values with its employees, it can be really powerful.
[05:01 - 05:07]: Studies, there's a Harvard Business Review study that just came out that showed that when there's an alignment
[05:07 - 05:14]: between the values of employees and the values of a company, productivity is significantly higher.
[05:14 - 05:17]: Employee retention is up.
[05:17 - 05:22]: And even diversity and inclusion goes up.
[05:22 - 05:26]: There is a misalignment, where, by the way, you may find in a company like Twitter,
[05:26 - 05:31]: where there's a significant change in the stated purpose of the company.
[05:31 - 05:36]: That bodes poorly for the performance of the company going forward.
[05:36 - 05:44]: Consumers, if they feel aligned with the company, they'll become ambassadors supporting a company.
[05:44 - 05:54]: Government, as well as raising the stakes on companies, to push them and pressure them into behaving with integrity,
[05:54 - 05:58]: to think about stakeholders beyond just shareholders.
[05:58 - 06:06]: And we noticed all of this happening while I was at Airbnb, and I went to talk to our founder, Brian Chesky.
[06:06 - 06:11]: And we talked about things like sexual harassment in the workplace and things that were going on at Uber
[06:11 - 06:13]: and other large tech companies.
[06:13 - 06:18]: And we came to the fundamental question, how do you drive integrity into the culture of a company?
[06:18 - 06:20]: How do you do it?
[06:20 - 06:28]: We both agreed that it was important and that it would actually help the business as well as be the right thing to do.
[06:28 - 06:34]: But we weren't quite sure how to do it, but Brian, in his very Brian way, looked at me and said, go big.
[06:34 - 06:42]: And we went out and we created an integrity program, where we openli talked about the importance of doing the right thing
[06:42 - 06:45]: and what the right thing meant at Airbnb.
[06:45 - 06:50]: And what surprised me, Stine, was how the employees reacted to it.
[06:50 - 06:52]: They loved it.
[06:52 - 07:00]: It meant a lot to them to be working at a place that genuinely cared about doing the right thing and talked about it openli.
[07:00 - 07:07]: And the program became really successful, and employees talked about it, were inspired by it.
[07:07 - 07:09]: It became really part of the culture of the company.
[07:09 - 07:11]: And that's when my wife got involved.
[07:11 - 07:16]: My wife, early in her career, had been in the publishing industry.
[07:16 - 07:20]: And so she said, well, Rob, you've got to write a book about this.
[07:20 - 07:22]: I'm like, I can't write a book.
[07:22 - 07:23]: I'm not going to.
[07:23 - 07:24]: I...

  continue reading

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