Human Performance: Unlocking the True Value of Your Teams

IMPACTFUL Teamwork

In this episode of the 'IMPACTFULTeamwork' podcast, host Julia Felton explores the transition from traditional productivity metrics to innovative human performance metrics.

Drawing from the Deloitte Human Capital Survey and a Hitachi case study, the discussion highlights the importance of measuring worker happiness and its correlation with profitability and employee satisfaction.

Julia explains how modern tools like AI analytics and organisational network analysis can enhance tracking and improving performance. Key topics include overcoming challenges such as productivity paranoia, leveraging data for competitive advantage, and fostering a sustainable approach to business outcomes.

By integrating these new metrics, organisations can boost talent attraction, retention, well-being, and overall productivity, ultimately creating shared value for both employees and enterprises.

00:00 Introduction to Impactful Teamwork

01:09 The Importance of Measuring Productivity

03:14 Hitachi's Unique Approach to Worker Happiness

05:48 The Shift from Traditional Productivity Metrics

08:27 AI and the Future of Work

16:23 Challenges in Measuring Human Performance

20:04 The Rise of Productivity Paranoia

21:13 Balancing Business Outcomes and Human Sustainability

24:03 The Importance of Transparency in Data Collection

27:17 Steps to Implement Human Performance Metrics

29:47 The Role of AI and Data in Performance Management

31:13 Context Matters: Interpreting Data Correctly

32:58 Establishing Responsible Data Practices

33:47 Conclusion: The Future of Human Performance Metrics

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