Research as a Product with UsabilityHub

Hard Mode

Welcome to this episode of Hard Mode featuring Usability Hub Co-Founder & CEO, Matt Milosavljevic. UsabilityHub is a remote usability testing platform that allows you to backup design decisions with real user data.

In this conversation with Tractor Co-Founder & CEO Matt Allen, the chat dives into how UsabilityHub operate with their 3 co-founders, their company beginnings being somewhat of a happy accident, the particulars of scaling a bootstrapped tech business, how modest success can be totally acceptable when doing so, and finding true success in outcomes such as building a solid team.

Talking points:

• Usability Hub beginnings (a happy accident)
• Operating nowadays as a 3-founder company
• Where Usability Hub fits in the research market
• The problem being solved
• Five-second tests on everything (even penguin enclosures)
• The particulars of running a high scaling and bootstrapped tech business
• How modest success can be completely acceptable when bootstrapping
• Hiring opportunities and hiring challenges
• ‘Not a lifestyle business’
• The success in building a solid team
• Reaching new levels and milestones
• A love of Buildkite
• Emphasising Customer Success

Links:

• UsabilityHub
• Matt Milosavljevic
• Nicholas Firth-McCoy
• Tristan Gamilis
• Alan Downie
• Apple
• Atlassian
• Bugherd
• Buildkite
• fivesecondtest.com
• Startmate

Online:

https://usabilityhub.com

UsabilityHub on Twitter: @UsabilityHub

www.tractorventures.com

Follow Tractor Ventures on Twitter: @tractorventures

This episode was hosted by Matt Allen: @mattallen