Joel Friedlaender: AI's Impact on Healthcare, Innovative Leadership Strategies, and Team Retention | GYC Podcast E278

Grow Your Clinic

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https://www.cliniko.com/connected-apps/allie/
https://www.cliniko.com/blog/news/cliniko-2021-survey-results-part-1/
https://www.cliniko.com/tools/cost-of-practitioner-leaving/
https://www.cliniko.com/connected-apps/
Unlock the future of healthcare with our latest Grow Your Clinic podcast episode, featuring Joel Friedlaender, founder of Cliniko. Ever wondered how artificial intelligence might transform your clinic's practices? Join us as Joel breaks down the real-world applications and challenges of generative AI tools in healthcare, pulling back the curtain on their potential benefits and significant pitfalls. From the intriguing yet flawed launch of Google Gemini (Bard) to the accuracy issues in AI-generated summaries, this episode promises to equip you with a nuanced understanding of AI's role in modern healthcare.
Joel doesn't just stop at the tech talk; he dives into innovative leadership and recruitment strategies that have set Cliniko apart. Hear firsthand how offering flexible work hours and fostering a culture of autonomy and purpose can lead to exceptional employee retention and engagement. Joel shares invaluable insights into how his team at Cliniko thrives, offering a refreshing perspective on leadership that transcends traditional hierarchical structures. These strategies aren't just theoretical; they have real-world applications that can help you build a motivated and committed team.
Then, we pivot to the promising realm of AI in telehealth and speech recognition. Imagine the possibilities of real-time subtitles for hearing-impaired patients or automated translation services. Joel offers a glimpse into the future, discussing how AI can handle tasks like patient follow-ups and off-hours calls. We also revisit the importance of team retention, exploring the substantial financial impact of losing valuable practitioners. From fostering friendships among remote team members to ethical marketing practices, Joel's journey with Cliniko is filled with lessons that can elevate your clinic's operations and team morale. Don't miss this chance to learn from a pioneer at the intersection of technology and healthcare.

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1. Intro (00:00:00)

2. Artificial Intelligence and Healthcare Revolution (00:01:37)

3. AI Accuracy and Effectiveness in Healthcare (00:04:45)

4. Innovative Recruitment and Leadership in Healthcare (00:14:50)

5. AI and Speech Recognition in Healthcare (00:26:44)

6. Allie free trial (00:27:25)

7. Building Team Retention and Loyalty (00:29:54)