GA 550 | Assessing and Improving an Organization’s Culture with Garrett Delph

Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership

This week’s guest is Garrett Delph. Ron and Garrett discussed Garrett’s company Clarity Ops, his take on continuous improvement, what it means to be emotionally neutral, and more. An MP3 audio version of this episode is available for download here.

In this episode you’ll learn:

• Garrett’s favorite quote (3:53)
• His background (4:23)
• How he uses continuous improvement (7:40)
• What Garrett looks at when he is assessing a client (8:50)
• How Garrett approaches the “people” side (12:53)
• Other indicators of areas that need improvement (18:03)
• What Garrett does when the market is the issue (19:50)
• Practical tips for becoming more efficient (22:20)
• What “emotionally neutral” means (27:18)

Podcast Resources

• Right Click to Download this Podcast as an MP3
• Clarity Ops
• Clarity Ops Blog
• Garrett on LinkedIn
• Garrett on Medium
• Nexa 360

Get All the Latest News from Gemba Academy

Our newsletter is a great way to receive updates on new courses, blog posts, and more. Sign up here.

What Do You Think?

Do you use a slightly less traditional version of continuous improvement that isn’t lean or Six Sigma?