المحتوى المقدم من Katy. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Katy أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
Player FM - تطبيق بودكاست انتقل إلى وضع عدم الاتصال باستخدام تطبيق Player FM !
Does your AI-based interface talk to customers the way a real person would or is it tech for tech’s sake? We are here at Forrester CX in Nashville, TN and hearing all about the latest insights and ideas for brands to create better experiences for their customers. Agility is less about bolting on new features just because the tech is available and more about making tomorrow’s experiences feel intuitive and natural to the end customer using them. Today we’re diving into designing for the future of experiences with AJ Joplin, Senior Analyst at Forrester. About AJ Joplin AJ is the lead analyst for Forrester’s research on experience design (XD), design organizations, and design leadership. Helping XD and customer experience (CX) leaders develop and deliver on research-based strategy is AJ’s professional passion. She has observed that the most effective organizations combine clear purpose with the right people and leverage systems to clarify decision-making, prioritization, and workflows. AJ also has years of workshop facilitation experience in human-centered design and design thinking. Using her professional coaching skills, AJ bring clients through ambiguity and into alignment on what matters and what’s next. Resources Forrester: https://www.forrester.com https://www.forrester.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 " Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
المحتوى المقدم من Katy. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Katy أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
In this episode of Food Tech Talk, host Lydia Adams welcomes Brando Tijerina, the Director of Quality Assurance, Commercialization, and Food Safety at Taco John's International. With over a decade of experience in the food industry, Brando shares his insights on maintaining high food safety standards while driving innovation in a competitive market. Together, they:
Explore Brando's journey in food safety, showcasing his vast experience in quality assurance and commercialization across a range of restaurant brands.
Explain the importance of a unified approach to food safety, emphasizing that it must be a priority across all departments to ensure success and protect both guests and team members.
Discuss the robust training programs Taco John's has implemented to maintain food safety standards across its 400 locations, including the use of technology and industry partnerships for audits and training.
Examine the challenges of adoption within food safety practices, focusing on the need for clear communication and understanding of the "why" behind safety protocols to foster a culture of compliance and passion among team members.
Highlight the balance between innovation and safety, as Brando shares how Taco John's successfully introduces new menu items while adhering to strict food safety protocols.
Consider the role of technology in enhancing food safety and quality assurance, including the use of data-driven decisions and tools like Footlogic for traceability and compliance.
Explore future trends in food safety, particularly the impact of upcoming regulations like FSMA 204, and the potential for AI to revolutionize food safety practices in the industry.
Brando's insights provide a comprehensive look at how Taco John's navigates the complexities of food safety while remaining committed to quality and innovation. Tune in to discover how a strong food safety culture and effective partnerships can drive success in the food industry.
Food Tech Talk: Supply Chain Insights From Farm to Fork is handcrafted by our friends over at: fame.so Check out our three most downloaded episodes:
المحتوى المقدم من Katy. يتم تحميل جميع محتويات البودكاست بما في ذلك الحلقات والرسومات وأوصاف البودكاست وتقديمها مباشرة بواسطة Katy أو شريك منصة البودكاست الخاص بهم. إذا كنت تعتقد أن شخصًا ما يستخدم عملك المحمي بحقوق الطبع والنشر دون إذنك، فيمكنك اتباع العملية الموضحة هنا https://ar.player.fm/legal.
In this episode of Food Tech Talk, host Lydia Adams welcomes Brando Tijerina, the Director of Quality Assurance, Commercialization, and Food Safety at Taco John's International. With over a decade of experience in the food industry, Brando shares his insights on maintaining high food safety standards while driving innovation in a competitive market. Together, they:
Explore Brando's journey in food safety, showcasing his vast experience in quality assurance and commercialization across a range of restaurant brands.
Explain the importance of a unified approach to food safety, emphasizing that it must be a priority across all departments to ensure success and protect both guests and team members.
Discuss the robust training programs Taco John's has implemented to maintain food safety standards across its 400 locations, including the use of technology and industry partnerships for audits and training.
Examine the challenges of adoption within food safety practices, focusing on the need for clear communication and understanding of the "why" behind safety protocols to foster a culture of compliance and passion among team members.
Highlight the balance between innovation and safety, as Brando shares how Taco John's successfully introduces new menu items while adhering to strict food safety protocols.
Consider the role of technology in enhancing food safety and quality assurance, including the use of data-driven decisions and tools like Footlogic for traceability and compliance.
Explore future trends in food safety, particularly the impact of upcoming regulations like FSMA 204, and the potential for AI to revolutionize food safety practices in the industry.
Brando's insights provide a comprehensive look at how Taco John's navigates the complexities of food safety while remaining committed to quality and innovation. Tune in to discover how a strong food safety culture and effective partnerships can drive success in the food industry.
Food Tech Talk: Supply Chain Insights From Farm to Fork is handcrafted by our friends over at: fame.so Check out our three most downloaded episodes:
يقوم برنامج مشغل أف أم بمسح الويب للحصول على بودكاست عالية الجودة لتستمتع بها الآن. إنه أفضل تطبيق بودكاست ويعمل على أجهزة اندرويد والأيفون والويب. قم بالتسجيل لمزامنة الاشتراكات عبر الأجهزة.